Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPaige was brilliant
Paige was brilliant and extremely helpful and being able to assist us in securing our property. All the staff were warm and very helpful. Good experience.
Lisa · 28 May 2024
Agent replied · 23 October 2024
Hi Lisa,It's great to hear that Paige and the team were warm and helpful in their approach. We really value your feedback.Best wishesCubitt & WestArundel
★★★★★ 5/5
TrustpilotAmazing professionalism from the staff…
Amazing professionalism from the staff at the Banstead office especially Scott and the team, we are very pleased with the service we have received, highly recommend them for all property services.
Zara · 19 February 2024
Agent replied · 23 October 2024
Hi ZaraMany thanks for leaving a great review about Scott and the Banstead team at Cubitt & West. We will be sure to pass on your comments to them all.Best wishesCubitt & West
★★★★★ 5/5
TrustpilotWe had a burst water main and although…
We had a burst water main and although we ended up without water for a week and risk of it being turned off again after a weekend of it being on and still leaking, Sadie at the management hub was and has continued to be really amazing. She was sympathetic, empathetic and everything she set out to do, in order to resolve the problem she did. She chased landlords, contractors and even provided me with information on who else to contact to get the matter resolved.5 star rating from me. She checks in and makes sure it's all still ok even months after the incident.
Customer · 16 January 2024
Agent replied · 23 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Sadie, has been and how she's supported you in getting the leak in your home resolved and continued to check in to ensure everything is ok after the incident.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotWe have finally exchanged in what was a…
We have finally exchanged in what was a rather prolonged chain . My elderly mum was selling her property and moving for the first timeIn over 50 years. Julie was so helpful and understanding of the issues this brings with it . Really valued her support along the way. Very happy with the work she put in to make this happen
Sara · 13 March 2024
★★★★★ 5/5
TrustpilotMaddison and Robin
Maddison, Robin and the team at waterlooville have been absolutely fantastic ! Always professional and efficient and extremely helpful at all times with any questions and helping us to sell and find our new home. Even received a lovely little hamper on moving day, thank you.
A · 9 December 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about Maddie, Robin and the team at Cubitt & West from the Waterlooville office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotI can't thank Julie at cubit and west…
I can't thank Julie at cubit and west enough for all her help and advise throughout the 12 weeks it took for us to move, every email/question I asked was replied to almost instantly and in a very friendly manner.Thanks Julie and a very merry Christmas.
Ian · 7 December 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat Service
Robin, the Estate Agent gave great service showing us around soon to be new home! Julie, the Senior Sales Progressor went above and beyond with continued communication and made sure all forms were ready for completion. All in all a great service from start to finish.
H · 25 November 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for the kind words about out the Waterlooville office of Cubitt & West and in particular Robin & our Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotHuge thanks to all at the Uckfield…
Huge thanks to all at the Uckfield branch, in particular Richard for his persistence in obtaining a good result, and his kind and considerate phone calls keeping us in the loop throughout; also to Charlotte for her happy enthusiasm and optimism, and for always being willing to answer questions; and last but not least to John for his commercial awareness, and overseeing and guiding his team to always give of their best. The last few days have been a rollercoaster but were made bearable by them all.
Joanna · 6 September 2022
★★★★★ 5/5
TrustpilotMaddison and Nicola of Waterlooville…
Maddison and Nicola of Waterlooville Branch were extremely professional helpful and friendly they kept me informed regularly, their enthusiast approach was a refreshing change from other Companies. Their deliverance of customer service skills was second to none maybe many other Companies should take a leaf out of their book and review their own deliverance of customer service and people skills.
Denise · 23 March 2024
★★★★★ 5/5
GoogleMe and my wife have just, finished the process of renting a property from Curran & Pinner and it was such an easy and wonderful experience from start to finish. We dealt with one of their agents called Billy and he was an absolute superstar and sorted everything for us. I’d highly recommend them! And once again thanks for everything.
Ryan · 16 December 2025
★★★★★ 5/5
TrustpilotI’m really pleased with the service…
Wallington C&BI’m really pleased with the service from this team, having had experience with some of the other agents, compared to others, this to date has been my best experience. They value their customers as well as being knowledgeable, helpful & professional! Thanks to Hannah, Faisal & Lauren. I would definitely recommend.
Samantha · 3 March 2022
Agent replied · 23 October 2024
Dear SamanthaThank you for updating your review on how professional the team at Cubitt & West Walllington has been, especially Hannah and Lauren. They do indeed look after their customers and take great pride in their knowledge of the whole buying and selling process.Best wishes for the future and the recommendation.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 1/5
TrustpilotMediocre
Despite a very convincing hard sale, with promise of above market service, it was all very mediocre. There was poor copper action with our requests in the marketing material. The open day was managed by very junior, inexperienced staff. A worse if all the verbally agreed price with the branch manager was not the final demand. The advert 'no added extras' was not applied as they added a marketing charge to the agreed price. This company is not worth the extra cost. Mediocre at best. Avoid .
Gi · 3 September 2022
★★★★★ 5/5
TrustpilotCrawley viewing with Aiden
We had a viewing today with Aiden at Killick Close Crawley. Aiden was very welcoming and informative, he maintained a high level of professionalism throughout. He answered every question we had in depth and was very accommodating to us
Maryam · 4 July 2023
Agent replied · 23 October 2024
Hi Maryam,Thank you for leaving a review! We're delighted to hear how informative and accommodating Aiden has been during your viewing with him, we'll pass your kind words along.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotUnfortunately the sale of the property…
Unfortunately the sale of the property took a lot longer than anticipated.Tried to keep everyone up to date with the situationJulie Bramble was on the ball by contacting all parties to ascertain progress and to resolve any worries
Jenny · 27 July 2023
Agent replied · 23 October 2024
Hi Jenny,Thank you for leaving a review! It's great to hear that although the sale took longer than hoped, Julia was on the ball with updates and getting things moving along.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotEfficient, professional and friendly
Samara was proactive in contacting us about suitable properties, by phone rather than just email - making the service more personal. She is always quick to respond and kept us up to date without having to be chased. Very friendly and professional, thank you.
Wendie · 17 January 2023
Agent replied · 23 October 2024
Good morning Wendie,Thank-you for your kind words about Samara from our Cubitt & West Southsea office. I will be sure to pass your comments along!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotLettings at Chichester fantastic job thank you
Abbie at Chichester lettings and all her team provided a seamless service, they managed the whole process of finding new tenants and organising the smooth transition of my old tenants moving out and finding new tenants within a few days. They have kept me fully informed, they have supplied a speedy turn around of just one week, fantastic service. Thank you all very much.
Customer · 11 October 2024
Agent replied · 23 October 2024
Thank you for your lovely review! We're glad to hear that Abbie and the Chichester lettings team provided a seamless service and managed the transition so efficiently. Keeping you informed and ensuring a speedy turnaround is what we strive for.Best regards, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent service *****
I sold my property with the help of Cubbit & west. Every one was very professional and kind. Specially Wahida , Katlina and Rocco were very friendly. My property was sold within 4 weeks. Additionally Craig was Fantastic he made sure I get my mortgage offer. We thank you every one in this team . Aparna
AG · 17 May 2021
Agent replied · 23 October 2024
Dear AparnaThank you for taking the time to leave a review. Our Shirley team will be extremely happy to read your review and to know they were able to provide a professional and friendly service. We are also delighted to read that Craig our Mortgage Advisor was able to help you with your mortgage. Kind regardsBecky Jennings, Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotHavant Office
I used the Havant office for the purchase of my property & they were fantastic. Lee went out of his way to ensure everything went smoothly and made it as stress free as possible. I'd recommend Lee & his team to anybody looking to buy/sell their property. Thank you
Soraya · 22 June 2022
Agent replied · 23 October 2024
Good morning Soraya,Thank-you for your kind words about the Havant team of Cubitt & West and in particular, Lee. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFinding a tenant for my home.
Yasmin and Robin were very professional and helpful in all aspects of finding a new tenant for my home ,they went above and beyond in my experience also Yasmin kept me fully aware and sorted everything out to the very end,one very satisfied customer thankyou
Barry · 16 November 2022
Agent replied · 23 October 2024
Hello Barry,Thank you for leaving us a review. We're delighted that Yasmin and Robin were able to help you to find a new tenant!Best of luck on your property journey,Cubitt & West
★★★★★ 5/5
TrustpilotOur experience to find a new home
Our experience going through a stressful search for a new property has been handled with great care and support from Aden. Aden has been a resourceful and dependable agent, keeping us regularly updated and working proactively with us to find our next home. Thank you also to the lady that conducted our mist recent viewing, unfortunately forgotten her name, but she was very welcoming, friendly and supportive Thanks Jack and Beth
Jack · 24 May 2023
★★★★★ 5/5
TrustpilotAshington, West Sussex
This very friendly team did a really good job with a long and difficult sale. Sold 3 times with buyers dropping out for various almost unbelievable reasons. Perseverance paid in the end and with a price way above what another local agent sugested we sell for. Well done Heidi and team.
Tony · 3 February 2022
Agent replied · 23 October 2024
The Ashington team maybe small, but they are a dedicated team who will always go above and beyond for their clients and i am please to see that their determination to find you the right buyer paid off. Thank you
★★★★★ 5/5
TrustpilotPortsmouth, North End Branch
Really happy with the service provided by the North End in Portsmouth branch, especially the member of staff called Becky. Would hugely recommend using this company and if Becky is available, then I'd certainly recommend her. Although I'm sure her colleagues are just as useful. Thank you for everything!
Matt · 6 May 2022
Agent replied · 23 October 2024
Good afternoon Matt,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotThe excellent staff at Patcham
To all the staff at Patcham Eloise, Sophie, Alice and Adam a massive thank you. They worked tirelessly on our behalf and we just couldn’t believe the fact we’d moved to Cornwall - this really is a dream come true. This really is a heartfelt thank you and Eloise is a negotiator extraordinaire - just magic.
John · 22 February 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGreat experience and service
Esme has been incredibly helpful during my property search. She is always professional, but also amiable, optimistic and enthusiastic when she calls to check on my progress, or offer suitable property matches. I am extremely grateful for all of her efforts. Thank you Esme!
LISA · 28 November 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
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