Every review we hold for the Bromley office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotPerfect Petersfield
We have appreciated Yasmin's help and honesty through a very difficult time. She has done her utmost to guide a very difficult situation with the seller in hospital. Yasmin was very kind to the seller and very helpful to us. Now we are hopefully going to be able to complete thanks to Yasmin's help
Sue Β· 9 June 2022
Agent replied Β· 23 October 2024
Good afternoon Sue,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Yasmin. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
β
β
β
β
β
5/5
TrustpilotBecky was amazing from start to finish
Becky was amazing from start to finish. This was my first experience renting and she made me feel so comfortable and made the whole experience smooth sailing from start to finish. She was professional and friendly, and made me feel completely at ease at what was a difficult time for me. Canβt thank her enough! :)
Kat Β· 21 February 2022
Agent replied Β· 23 October 2024
Good afternoon Kat,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
β
β
β
β
β
5/5
TrustpilotAmazing service
Amazing service, they dealt with the sale of my main property which achieved well over the asking price. They also dealt with some hiccups at the first buyers end and simply replaced with a new buyer at the same sale price. They are currently dealing with the sale of my rental flat in a difficult market and continuing to bring viewers in at a tricky time of year. If that wasnβt enough they also managed to find me a new home in the road I wanted to be in and the condition I was seeking. Suffice to say I am super impressed with the efficiency, tenacity and ease of service from Eloise, Alice, Jess and the team and I would not hesitate to recommend them for your sale or purchase. Top drawer!
Neil Β· 23 January 2023
β
β
β
β
β
5/5
TrustpilotRenting in Portsmouth a positive experience.
From the first time I contacted the Portsmouth office and spoke to Abbie I knew I was in good hands. She was extremely pleasant and helped me secure the rental property that was right for me.Finding a rental property can be a very stressful business but Abbie kept me informed throughout the process, and in a timely manner.Thank you!
Peter Β· 18 August 2021
Agent replied Β· 23 October 2024
Good afternoon,Thank-you for your kind words about Abbie from our Portsmouth Lettings team - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
β
β
β
β
β
4/5
TrustpilotThank You Julie
Special thanks to Julie Bramble for her patience and help during the recent sale of my property. She was always available to take any questions and dealt with all matters so efficiently. She kept me going through a bit of a rough ride. Everything was much appreciated.
J Β· 16 February 2023
Agent replied Β· 23 October 2024
Good morning,Thank-you for your kind words about our Senior Sales Progressor, Julie - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
β
β
β
β
β
5/5
TrustpilotThank you to Cubbit and West forβ¦
Thank you to Cubbit and West for helping us find a move into our flat! A big thank you to Kamile for coming out yesterday to help me with the washing machine when even an electrician struggled to get it working πCubit and west couldnβt be more helpful π
Diane Β· 8 December 2022
Agent replied Β· 23 October 2024
Hello Diane Katrina, Thank you for leaving us your feedback! Best wishes,Cubitt & West
β
β
β
β
β
5/5
TrustpilotGreat letting agent ! (Daniel)
From the very beginning of meeting our agent Daniel, we received a very warm welcome. He was very kind to us during the house viewing, we felt very comfortable in asking him any questions that we had. He also gave us our own time to view the house which I thought was really nice as it allowed us to take in the moment with our βfuture homeβ. Daniel was also very responsive with any form of contact whether this was a telephone call or an email. This was very helpful for us during the whole process as we knew he was an email away. He also made sure to keep updating us with the process from the landlord to the referencing company. This was very good experience for us!
Nashemilliecent Β· 12 January 2023
β
β
β
β
β
5/5
TrustpilotC&W deliver an effortless experience!
C&W have been incredible in supporting us through our major life move. Transparent, detailed information about fees and market position of our house gave us immediate confidence that C&W were the right estate agents to help get our house rented. We needed someone to take care of everything for us during a super stressful time moving to the US and Abbie, Marcus, Beth and Paige from the Bognor Regis office have been outstanding. Their understanding of our needs, and their commitment to finding the right tenants for us as first time renters has been second to none. Thank you team!
Greg Β· 9 March 2024
Agent replied Β· 23 October 2024
Hi Greg,Thank you for leaving a review! We're delighted to hear how supportive our agents have been throughout your big move to the US and how confident you felt that they were the right team to get your house rented. We wish you all the best as you begin your next chapter!Best wishes,Cubitt & West.
β
β
β
β
β
5/5
TrustpilotAlia was so helpful and really kept usβ¦
Alia was so helpful and really kept us in the loop with the properties we were interested in. She also gave us some very helpful tips in purchasing our first home. Thank you!
Averyl Β· 16 February 2024
Agent replied Β· 23 October 2024
Hi Averyl & DanThank you for taking the time to leave a review about Alia in our Cubitt & West Reigate office. We are so glad she was able to give you useful tips in buying your first home. We will be sure to pass on your comments to her.Best wishesCubitt & West
β
β
β
β
β
5/5
TrustpilotWe were selling a park home and a ladyβ¦
We were selling a park home and a lady on the site used cubitt and west and recommended them very highly.As soon has we got them on board we knew we were in good hands, they went over board and got us a buyer for our park home.Samara, Nicola, Madison, Daisy we couldn't have done it without you. Thank you all so much for all you did for us. Marcus & Jean.
Jean Β· 4 August 2024
Agent replied Β· 23 October 2024
Good morning Jean,Thank you so much for your kind review! We're thrilled to hear that the team were able to assist you so effectively in selling your home. It's fantastic to know you felt in good hands throughout the process. We truly appreciate your kind words and recommendation.Best wishes,Cubitt & West
β
β
β
β
β
5/5
TrustpilotAden was great with showing theβ¦
Aden was great with showing the property and assuring me the landlord will sort any problems out .I must say that I can see a that he wants to grow in this business and that is really something that is missing from now days generation .He should be proud that he is one of the few people now days to work towards his future which I know that will be really bright.Thank you for everything Valentin
Valentino Β· 12 May 2023
β
β
β
β
β
5/5
TrustpilotI recently completed a property saleβ¦
I recently completed a property sale through the Emsworth office and wanted to share how impressed I was with the entire experience. From start to finish, the process was handled with a level of professionalism, clarity, and care that genuinely set this team apart.
Russell Β· 21 May 2026
β
β
β
β
β
5/5
TrustpilotVery happy with the service
Very happy with the service, happy to chase information if not something they know straight away and quick to respond to emails too. Julie was super helpful with the after purchase side of things keeping us informed of developments and always available to answer any questions as completion date approached. Would recommend people give them a try
Simon Β· 28 October 2021
Agent replied Β· 23 October 2024
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor for Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
β
β
β
β
β
5/5
TrustpilotFirst Time Buyer
As a first time buyer I was quickly put at ease with the end-to-end process explained. Samara kept in regular contact with recommended properties and went out of her way to ensure our offers were considered by vendors. Thanks to her hard work we've now been accepted on a property and (hopefully) will soon be moving in!
A Β· 17 October 2021
Agent replied Β· 23 October 2024
Hi there,Thank-you for your kind words about Samara. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
β
β
β
β
β
5/5
TrustpilotEstate Angels
Becky and Dan were an absolute dream to work with, they were efficient, fast and incredibly professional and worked with and supported us amazingly, highly recommend anyone to use these amazing estate agents, they're really setting the standard for how it should be everywhere.
Jack Β· 24 April 2023
Agent replied Β· 23 October 2024
Good afternoon,Thank-you for the kind words about the Portsmouth Lettings team and in particular Becky & Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
β
β
β
β
β
5/5
TrustpilotI would just like to say a big thankβ¦
I would just like to say a big thank you to Dan and Becky from the North End branch for being so helpful and professional in making our move go smoothly from start to finish your a credit I would highly recommend cubitt & west
Gary Β· 22 March 2023
Agent replied Β· 23 October 2024
Good morning,Thank-you for your kind words about the Portsmouth lettings team and in particular Dan & Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
β
β
β
β
β
5/5
TrustpilotGreat service and communication
Top rate service from the time I purchased the property to letting it out fully managed. Excellent communication, I hope to continue to do business with the team. Marcus was a delight to talk to and Becky never failed to get back to me and support me along the way. Highly recommend, thanks team π
Laura Β· 1 February 2022
Agent replied Β· 23 October 2024
Good afternoon Laura,Thank-you for your kind words about Marcus & Becky from the Portsmouth office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
β
β
β
β
β
1/5
TrustpilotDo not use Redhill branch
Poor communication from the letting manager and staff at the Redhill branch, before, during and definitely after tenancy. Manager makes appointments then doesn't show up. Very poor problem solving during tenancy, then when it's time for check out after termination of contract will find any reason to charge you Β£200. It's been said before in a few reviews. Blatantly accused me of losing keys to property then when challenged several times, they found them in their office exactly where I said they were dropped off and now just as others have said they'll find another issue with the property to the value of Β£200. Please for your own good do not use this branch in Redhill.
Howard Β· 21 February 2024
Agent replied Β· 23 October 2024
Dear Howard,Thank you for taking the time to leave a review and weβre sorry to learn that you are dissatisfied with the service provided. We would like to assure you that customer service is of the utmost importance to us, and we would appreciate you contacting our Customer Support team to discuss your concerns in more detail, you can reach us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards,Cubitt & West
β
β
β
β
β
5/5
TrustpilotDale Morgan, Keeper's Green
Dale Morgan, helped us enormously when we first visited Keeper's Green.He was friendly, approachable, knowledgeable and thoroughly professional.We made an offer and he guided us through the process of what would happen both before acceptance and immediately afterwards. Everything is, thus far, absolutely on track. Dale is a wonderful asset to you.People skills are second to none.Gary & Karen Alliss
Gary Β· 26 February 2021
Agent replied Β· 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
β
β
β
β
β
5/5
TrustpilotPortsmouth branch
Abbie from the north end branch in Portsmouth was really helpful, always very quick at responding to my emails and phone calls she was able to get answers to any questions quickly, very friendly easy to talk to nice person, she makes the time for you no question is too silly to ask, thanks so much for your help. Lisa
Lisa Β· 18 January 2021
Agent replied Β· 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
β
β
β
β
β
5/5
TrustpilotPurchasing a property
I have recently put my house on the market and have been looking for houses via cubitt and west in Patcham. There have been several properties of interest and Zak Coombs (senior marketing consultant) has gone out of his way to arrange viewings convenient to my busy schedule. He presents as very knowledgable about each of the properties we have visited and has shown a keen interest in what our specifications are - matching us with the perfect properties. He is a likeable, friendly and certainly knows how to sell and market a property!
Jodie Β· 6 February 2024
Agent replied Β· 23 October 2024
Hi Jodie,Thank you for leaving a review! It's great to hear how positive your experience with our agents in Patcham has been and how, Zak in particular, has gone out of his way to make viewings work with your schedule.Best wishes,Cubitt & West.
β
β
β
β
β
5/5
TrustpilotHannahβs Excellent Service
Hannah at the Dorking Branch was professional friendly and extremely knowledgeable and informative and very smartly dressed. We will recommend her to our associates and friends and family in your local area.
Grant Β· 6 February 2024
Agent replied Β· 23 October 2024
Hi GrantThank you for leaving a great review about Hannah and that you will be recommending her to your family and friends! We will be sure to pass on your comments to her.Best wishesCubitt & West
β
β
β
β
β
5/5
TrustpilotFantastic
From the 1st phone call we ever had & right up to the last has been such a lovely experience buying our first home! A big special thank you to Oliver, Samuel, Richard, Jessica, Gill & Harry for always being so helpful & understanding. We will be very happy in our new home, thank you!
Molly Β· 20 December 2021
Agent replied Β· 23 October 2024
Team Bognor are delighted with your comments and so pleased they could make your first house buying experience a good done. Thank you.
β
β
β
β
β
4/5
TrustpilotCommunication is key!
Whilst going through the motions of my first mortgage on my own. I had the pleasure of communicating with Rebecca in Portsmouth, who was most helpful and kept the lines of communication open from start to finish even when things seamed impossible to navigate.But with Rebecca's help along the way, there was light at the end of the tunnel.I finally have my own place to call home.
Emma Β· 27 September 2024
Agent replied Β· 23 October 2024
Hi Emma,Thank you for your kind review - we will pass this on to the team! We're delighted to hear that we could find the right property for you!All the best,Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.