5/5
GoogleGreat service, friendly staff
Trusted Agent profile · Bromley
Big Yellow Self Storage Co Ltd Bromley reviews
★★★★★
238 reviews across 1 platform
12 Farwig Lane, Bromley, BR1 3RB
Big Yellow Self Storage Co Ltd's office in Bromley, at 12 Farwig Lane, is rated 4.6 out of 5 across 238 reviews on 1 platform, including 238 Google reviews rated 4.6.
Reviews
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
Google5/5
GoogleNatalie was a star and walked through the process very efficiently. A real gem of a lady.
5/5
GoogleMy initial contact was via telephone with a very helpful agent. I then went on to the site in Bromley where I met Richard who was exceptionally helpful and provided great customer service.
5/5
GoogleUnbeliveable service. Everyone was very professional and helped me right out.Top drawer. Brilliant.
5/5
GoogleProfesional experience, Thank you Richard!
5/5
GoogleAlthough I'm not necessarily a fan of the long online check in process, I have to admit employees are nice, helpful and the complex seems clean and safe
5/5
GoogleGreat staff, friendly and easy to talk to, everything is explained properly, so you know exactly what you're paying for, would recommend
1/5
GoogleHidden Price for insurance. Never explained on the phone call. The storage structure is different from the description.
5/5
GoogleYes it’s just another big yellow, staff are nice and helpful. I take out my own insurance as it’s much cheaper than the one they offer you
5/5
GoogleYes it’s just another big yellow, staff are nice and helpful. I take out my own insurance as it’s much cheaper than the one they offer you
2/5
GoogleBig Yellow needs to be more transparent about what they charge. They advertise low prices but then hit you with a high so called insurance cost. They'll also make you buy their own padlock as your own is never secure enough. Won't be using them again.
5/5
GoogleI had my furniture im storage for around 7 months. The service provided by the staff was great. Very friendly and always there to help. Clean facilities qnd very secure. I would definitely recommend Big Yellow Bromley to all of my friends as i honestly couldn't fault them.
5/5
GoogleEverything straightforward and fast. Manager was very professional.
2/5
GoogleBig Yellow needs to be more transparent about what they charge. They advertise low prices but then hit you with a high so called insurance cost. They'll also make you buy their own padlock as your own is never secure enough. Won't be using them again.
5/5
GoogleGreat service from Joe ,10/10 I highly recommend him Thank you very much
5/5
GoogleReally great service, the storage unit is very clean, lifts all work and staff very helpful
5/5
GoogleVery Helpful and informative team. Thank you .
5/5
GoogleStaff friendly and helpful. Site clean and spacious.
5/5
GoogleWhat a place staff very helpful I'd recommend anyone to use it the lady with the long finger nails was so helpful .
5/5
GoogleFriendly and helpful
5/5
GoogleVery helpful young lady
1/5
GoogleI do believe this is scamy company hiding trye pricing and ripping off on insurance rates which are far from anything in industry. Stay away
5/5
GoogleThis is the warehouse for my Amazon business. You can get 50% discount for your first 8 weeks rent. You also can get “out of normal hours” access (e.g. evening) for £10 / month. Reception can help you to receive delivery at free of charge.
5/5
GoogleExcellent check in procedure and very helpful staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
