Trusted Agent profile · Bromley
★★★★★
279 reviews across 1 platform
12 Farwig Lane, Bromley, BR1 3RB
Big Yellow Self Storage Co Ltd's office in Bromley, at 12 Farwig Lane, is rated 4.6 out of 5 across 279 reviews on 1 platform, including 279 Google reviews rated 4.6.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
2/5
GoogleBig Yellow needs to be more transparent about what they charge. They advertise low prices but then hit you with a high so called insurance cost. They'll also make you buy their own padlock as your own is never secure enough. Won't be using them again.
5/5
GoogleGreat service from Joe ,10/10 I highly recommend him Thank you very much
5/5
GoogleReally great service, the storage unit is very clean, lifts all work and staff very helpful
5/5
GoogleVery Helpful and informative team. Thank you .
5/5
GoogleStaff friendly and helpful. Site clean and spacious.
5/5
GoogleWhat a place staff very helpful I'd recommend anyone to use it the lady with the long finger nails was so helpful .
5/5
GoogleFriendly and helpful
5/5
GoogleVery helpful young lady
1/5
GoogleI do believe this is scamy company hiding trye pricing and ripping off on insurance rates which are far from anything in industry. Stay away
5/5
GoogleThis is the warehouse for my Amazon business. You can get 50% discount for your first 8 weeks rent. You also can get “out of normal hours” access (e.g. evening) for £10 / month. Reception can help you to receive delivery at free of charge.
5/5
GoogleExcellent check in procedure and very helpful staff.
4/5
GoogleThe people l delt with were helpful,seemed to be a lot of paperwork involved,and they did not like,that I had my own insurance.It would have been a lot easier if the office had a Wi-fi connection,I hope we can do a good deal in the future,!
5/5
Google50% off for the first 8 weeks just about puts them at the same price as other options. Great for Christmas decluttering.
5/5
Googlevery organized, friendly and helpful
5/5
GoogleVery friendly, dutiful, and understanding. Reason I keep using Big Yellow Self Storage every time I have the need. Hannah Moon knows and understands what she has to do. Equally importantly, she has been very helpful, and respectful.
5/5
GoogleRating only, no written review.
Hi Andrea. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleNice people
We are so happy to hear you are happy Holly. Thanks for sharing your experience.
5/5
GoogleGreat service
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleRating only, no written review.
Thanks for dropping us those stars King. We're happy that you are happy.
5/5
GoogleGreat service
Thank you so much Johannes. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleVery helpful staff who made it very easy, including adjusting my booking to meet my needs better
5/5
GoogleRating only, no written review.
We appreciate the feedback, Ingra. We're happy to hear you had a good experience. See you soon.
5/5
Googlewas served by Richard who was very accommodating and friendly. Very professional and approachable. Cheers,
5/5
GoogleI had trouble at first finding this facility. I went into a large brightly coloured building ask directions. To my amusement I had stumbled across it by accident. Welcome of Big Yellow they said, I turned an embarrassed red.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
