5/5
GoogleGreat service, lovely helpful staff and incredibly good prices. Would definitely recommend this business.
Trusted Agent profile · Bromley
Big Yellow Self Storage Co Ltd Bromley reviews
★★★★★
279 reviews across 1 platform
12 Farwig Lane, Bromley, BR1 3RB
Big Yellow Self Storage Co Ltd's office in Bromley, at 12 Farwig Lane, is rated 4.6 out of 5 across 279 reviews on 1 platform, including 279 Google reviews rated 4.6.
Reviews
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
Google5/5
GoogleProfessional and friendly. Well organised self storage processes. And price is remarkable
3/5
GoogleNo issues and friendly staff , just disappointed in the high increasing fees and offer a discount when you are cancelling.
5/5
GoogleFantastic service staff very helpful storing very easy with good access, room was spotless and fitted my needs perfectly, all in all very satisfied would highly reccomend.
5/5
GoogleGreat price, different storage options, good security and professional service.
5/5
GoogleGoof customer service and all round a good experience
3/5
GoogleVery good service but expensive if over 3 months.
5/5
GoogleSpoke with Harley, she was really helpful and informative.
5/5
GoogleReally Great Staff Very Helpful Must Is Very Important. I Love That My Things Are Been Store There.
5/5
GoogleThe service was excellent. Natalie did not just settle on any room shape, even though it would have been the easier option. Felt our items were safe there. Would definitely use again.
5/5
GoogleNice friendly and easy to check in
5/5
GoogleAlways really helpful and great customer service
4/5
GoogleWell organised, clean, tidy, secure and good access, staff friendly and very helpful all documentation explained fully before I had to sign
5/5
GoogleEasy to access, many parking places. My items were kept there for 5 years and I had no issue. Great storage place.
5/5
GoogleEasy and and simple process to get storage, good access hours there is a small fee for out of hours access but the system works very well.
5/5
GoogleFast, efficient service
5/5
GoogleExcellent very impressed.
5/5
GoogleReally straightforward registration. Very impressed with all the security measures in place and how everything was explained. Highly recommend
5/5
GoogleExactly what is says...storage. TERRIBLE TOILET PAPER!! staff helpful and friendly
4/5
GoogleFirst time customer and didn't know what to expect but the customer service was good, storage clean, bright and secure.
5/5
GoogleGreat customer service from Charlie and Natalie. Thank you for help me to find the right storage solution for my need.
5/5
GoogleIts storage great prices recommend to anyone
5/5
GoogleVery helpful and professional attitude from the staff. Nick, Natalie and Devlin, made it an easy experience for us.
4/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
Hi Jay. Thank you so much for the stars. They are much appreciated and we'll share these with the store team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
