Trusted Agent profile Β· Broadstairs

Wards Broadstairs reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,148 reviews across 2 platforms

81 High Street, Broadstairs, CT10 1NQ

Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,148 reviews on two platforms, including 144 Google reviews rated 4.8.

Google logo

4.8 / 5

144

Reviews on Google

This office

Trustpilot logo

2,004

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Broadstairs.

What do you need help with?

Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exceptional!

Mark Tumber, Mark Backhurst, Darren, Florence and Jodi in the Hythe Office went above and beyond to sell my property. I cannot rate them highly enough and would give 10 stars if possible. Always available, always more than helpful - I wish all estate agents were like them.

Aly Β· 13 April 2022

5/5

Trustpilot

Wards went above and beyond

Kai, Tina and James went above and beyond on our sale. They were always on hand and helped intervene to push the sale through when it was perilously close to falling apart. I’m so pleased I went with them.

Phil Β· 31 March 2023

5/5

Trustpilot

Impressed and delighted

Impressed and delighted that James, Natalie and Billy got several viewings and two offers - one of which we have accepted - on my mum's Ramsgate home within 2.5 weeks of marketing it. I hope to give them another five-star review in due course, after a successful and speedy sale.

Nick Β· 19 August 2023

Agent replied Β· 11 June 2024

Hi Nick,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how quickly they were able to get you an offer on your mums home.Best wishes,Wards.

5/5

Trustpilot

The coronavirus made buying a house difficult, but Alex made it run smooth.

Thank you for organising the purchase of my property in Rolvenden. Alex kept in contact all through the Coronavirus and made the deal run smoothly.

Sue Β· 24 May 2020

Agent replied Β· 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Just want to thank Tom Hadlow of Wards…

Just want to thank Tom Hadlow of Wards Of Kent for the excellent service. It has been great dealing with Tom . Thank you so much for the care and attention to date - I really appreciate all your help.

Sunil Β· 14 February 2023

5/5

Trustpilot

Lower Gilliangham & Kim Batchelor sale progression

I recently have exchanged contracts, I could not of got through this process without the amazing work of Kim the senior sales coordinator in Gillingham. Her tireless work through this tricky COVID 19 period is exemplary. Due to COVID there was a lot more issues than usual but her cheery voice and positive attitude helped us got over the line. Without her I think the whole chain may have collapsed. 100% recommend!

Peter Β· 26 August 2020

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Maria

Maria, Graham and Jordan were great, very helpful and kept us up to date at all times. They make a very good team 😊

Hilary Β· 12 August 2020

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Nathan was excellent

Nathan was excellent, friendly yet professional and took time to answer all our queries and was most accommodating with timings for second viewing of the property.

Paula Β· 3 December 2019

Agent replied Β· 30 August 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Tony was great he helped out so much to…

Tony was great he helped out so much to get me and my girlfriend our first home thank you so much Tony

Ashley Β· 13 February 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Jordon

I have to say a huge thank you to Jordon! without him I fear we would have been living in a box for the next few years! wards.....keep hold of this chap he is an asset! never has buying a house been so stress free! thank you Jordon!

Georgie Β· 3 March 2022

5/5

Trustpilot

Great experience

Have registered at a few agents now but Wards west Kingsdown had an entirely different feel, they actually spent a lot of time with me and both Dan and Jules gave me great advice on my search and the area, I even got given a coffee!! Such a refreshing change from all the other

Will Β· 7 April 2023

Agent replied Β· 11 June 2024

Hi Will, thank you for sending in your review - glad we could help you. House buying and selling is often tricky, so a coffee helps! Best WishesDavid HayesBranch Development Director

5/5

Trustpilot

Great experience with a great team!

I had a lovely and smooth experience as an agent Prateek in particular helped me throughout the whole process moving into the house. He looked out for me and my family so thank you to Prateek for being so helpful.

Mahima Β· 24 January 2023

5/5

Trustpilot

Ward staff are brilliant from start to…

Ward staff are brilliant from start to finish, we meet Simran at first she was very experienced on property market and explained everything with us.

Susan Β· 3 December 2025

5/5

Trustpilot

Happy clients

Abi was exceptionally professional and made our house hunting experience very easy and quick. We would definitely use Wards again.

Justine Β· 12 June 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

When we started looking for a house

When we started looking for a house, we initially registered with Wards to help us find our new home. Throughout the entire coronavirus pandemic, Wards has continually provided us with properties as they have been listed, have been receptive to our questions, and helped with all the difficulties that come with moving. Natasha specifically has been fantastic with showing us houses and helping us through the negotiation process. Would highly recommend!

Mr Β· 22 September 2020

Agent replied Β· 11 June 2024

Good morning Ryan, Thank you for taking the time to leave this lovely review. I will be sure to pass your comments on to Natasha and the team, who I'm sure will greatly appreciate your kind words. Kind regards,Danielle

5/5

Trustpilot

Great Service

Dealt with Jodi (our sellers agent) and found her service to be very professional, efficient and pro-active. Highly recommended. Thank you very much

Polly Β· 3 September 2020

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

2/5

Trustpilot

Wards of Ashford Kent

We used Wards to sell our bungalow in Ashford Kent. They arranged multiple viewings on a Saturday and the agent turned up late so we had to show the first two people around when she did turn up she seemed disinterested. Our progressor was a lady called Sally who was next to useless we had virtually zero communication and when she did get in touch she had the wrong information and told us how our sale was going even though the solicitors had given us the same information weeks before. We have no idea what she was doing to earn her wage but it was definately not keeping us up to date. The house we bought was through PCM Estate agents and what a world of difference, they were polite, reliable, kept us up to date and were a pleasure to deal with. Wards could do a lot worse then ask them for advice on how to deal with customers.

Lee Β· 6 September 2023

5/5

Trustpilot

Progressor of the century!

We had a great experience with Debbie Ludgate the sales progressor at Wards. She was so supportive through a very very difficult time. Communication was excellent and she was always so reassuring, even when things were not going so well. She kept us going. An outstanding member of the team.

Becca Β· 11 July 2023

Agent replied Β· 11 June 2024

Hi Becca,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and particularly how supportive and reassuring Debbie has been throughout a difficult time.Best wishes,Wards.

5/5

Trustpilot

Top class service

Top class service. Tony Degiorgio was on point with getting back to my questions too keeping me informed of the progress. Amazing service.

S Β· 31 July 2020

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

A great selling experience

Helpful and professional service from James Rixon of Wards Ramsgate. Always available to answer calls and dealt with any queries we had about the selling process. Our property was under offer very quickly. We are so pleased with the service we received, we absolutely made the right decision when we picked Wards of Ramsgate to market our property.

Sharon Β· 18 October 2022

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Lee was great in helping sort out move…

Lee was great in helping sort out move out which all went to the final hour. Great communication and support. Thank you

Leanne Β· 1 November 2020

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Highly recommend Terri Truckle and the…

Highly recommend Terri Truckle and the team at the Walderslade branch. Nothing was ever too much trouble for Terri, went above and beyond.

Sarita Β· 10 July 2020

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Wards - west kingsdown Kent

I bought a property then had to sell due to my mother passing I would like to thank Daniel wood and David Stewart from the west kingsdown branch for all there care and compassion through the process and selling the property promptly Thank u guys so much

Elaine Β· 22 February 2022

5/5

Trustpilot

Abigail was great throughout the whole…

Abigail was great throughout the whole process of finding a new tenant. She kept me informed all the time and dealt with any queries promptly. I will not hesitate to use this tenant finding service again.

Simon Β· 28 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviewsLeave Wards a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Broadstairs.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent