Trusted Agent profile · Broadstairs
★★★★★
2,150 reviews across 2 platforms
81 High Street, Broadstairs, CT10 1NQ
Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,150 reviews on two platforms, including 144 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Broadstairs.
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat team
Great team, from viewing to referencing and getting the keys was a week process. Very good communication, and I would really recommend Grace for a brilliant service start to finish.
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFlorence at Wards' Hythe branch
I recently arranged to view a property with Florence at Wards in Hythe. Florence gave me really helpful advice on the area and on the local property market. Although she was busy, she did not make me feel rushed. She took a genuine interest in my property search, and what was important to me. This has helped me to firm up on the area I hope to buy my next home in.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
4/5
TrustpilotMarc at Wards Management helped me a…
Marc at Wards Management helped me a lot with a property I just moved out from. Had a leak for months and Marc so reassuring the whole time and kept me up to date with any updates on the situation. Thank you Marc 😊
5/5
TrustpilotFound a perfect rental house
Found a perfect rental house, dealt with George and the whole process was made so easy…very professional service. Would highly recommend Wards 👍
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFirst time buyers
We have purchased our first house through Wards. They helped us a lot with the whole buying process which is not easy at all for first time buyers. Maria Meddings, the Sales Progressor has beed the most patient person, always happy to answer to my 100000 question. Thank you for everything!
Hi Marius,Thank you for leaving a review! It's great to here how positive your experience with our agents has been and how they've helped you throughout the process as first time buyers.Best wishes,Wards.
5/5
TrustpilotGreat Team member
Lewis Offen took the time to get to know what we were looking for. This was clear from the properties he showed us. He didn't overdo the sales patter and gave us the space to view the place. He was informative and didn't bluff if he didn't know the answer, but found out and got back to us. Thank you so much.
Hello TC Murtagh, Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
TrustpilotI would like to thank all the agents…
I would like to thank all the agents involved in my long stressful sale and purchase. Graham, Jayden, grace, Maria and everyone I have not mentioned gave an excellent service, very professional, caring, and helpful. They are an amazing team. Thankyou
Hi,Thanks for your review, we're glad we could help make the process a little less stressful for you.We'll pass your comments about the excellent service received on to Graham, Jayden, Grace, Maria and the rest of the team.Kind regards,Wards of Kent
5/5
GoogleAll the staff at Broadstairs Wards were very friendly and helpful, especially Sally, as towards the end she spent hours on the phone trying to wrap our sale up. I would gladly use Wards again.
1/5
TrustpilotBad experience with Barnehurst branch
Placed an offer on a house 1 year ago, rushed by the agent to do so cause owner needed to move out asap. 1 year later still waiting for updates, have been chasing the Sales agent and the branch manager and they keep avoiding my emails. When I finally can get a reply they ignore my requests and just state they don't have updates. Non existent customer service
Good afternoon Virginia, sorry to hear of your frustrations. I hope since we have spoken to Branch Manager has been in touch to help you resolve matters.I wish you all the best,Kind regardsDavid HayesBranch Development Director
1/5
TrustpilotI would never use Wards estate agents…
I would never use Wards estate agents again or recommend them - they don’t care about the property, landlord or tenant.
5/5
TrustpilotIt was a great experience with Wards of…
It was a great experience with Wards of Gillingham from start to finish. Kim especially kept things moving and always on hand to answer questions and keep me updated on the progress. I've not doubts about using them again in future.
Hi Colin, Thanks for your review. We're delighted to hear that you had a great experience with our Gillingham branch, particularly with Kim. We look forward to helping you again in the future. Best wishes, Wards of Kent
5/5
TrustpilotI have recently purchased a Bungalow in…
I have recently purchased a Bungalow in Northumberland Heath from Ward of Barnehurst.
5/5
GoogleWe contacted Wards in order to have our home valued. Ethan from the Ramsgate branch came over and did this for us. He then went through all our options with us and was extremely thorough, knowledgeable and professional. In the end we …
Hello Justine, Thanks for your review, we're delighted you're happy with our service. We love hearing positive feedback from our clients, we'll pass your kind words along. All the best, Wards.
5/5
TrustpilotLee C from Ashford was super helpful…
Lee C from Ashford was super helpful answering all my queries and has always been a pleasure to deal with upon enquiry. Really speedy response too!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotVery efficient service from David
Very efficient service from David Odunlami. Found me lovely tenants in no time at all, and arranged Electricians that came out at short notice. Also, I love the dog themed branding as I’m a canine inclusive independent housing provider!🐾
Hello Duncan,Thanks for leaving us such a lovely review, we really appreciate it.Best wishes, Wards of Ashford Estate Agents
5/5
TrustpilotI highly recommend the letting agency…
I highly recommend the letting agency Wards in Rochester. Especially Tessa Daniels. She does a great job , kind, responsible, polite, quickly answers all questions. most helpful agent I have had the pleasure of dealing with. thanks a lot for all your help. 😊
4/5
TrustpilotGreat service
My experience with Wards was great, thanks to Robert Sayers for his time, the coordination and the support from him is appreciated
Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
TrustpilotI recommend Wards of Ramsgate
I recommend Wards of Ramsgate - they have done a tremendous job of renting my apartment - especially David Odunlami the Lettings Manager who was very professional throughout - and informative. I felt confident with his services and made it a stress free service!
5/5
TrustpilotGreat service
Great service. I would particularly like to thank Sally Bryant, Sales Director for her help in pushing for the exchange of contracts to go through without undue delay.
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotMark Paine, 9 Cunningham House ME2 1YZ
The service, the whole experience from first to last was excellent. Tony has been really good in dealing with everything. I am very happy.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotKim and the rest of the team at wards…
Kim and the rest of the team at wards done a great job on selling my property for me, even though it wasn’t all smooth sailing, they were very supportive and professional through out the sale, so big thanks to Kim and the team.
5/5
TrustpilotGood old fashioned service
My comments reflect the service given by Laura Baker and the staff at the Hythe office namely Mark Mark and Callum. Nothing was too much trouble for the two Marks and Callum and they are all a credit to the company. They were professional courteous and made us feel as if we were their only clients. Laura Baker as our sales progress contact was an absolute star and I think it fair to say we would not have completed on time without her sterling work. She liaised with all the parties and kept us informed about the progress sometimes outside her normal working hours. She provided a level of service which is sadly all too rare these days. My sincere thanks go to the above mentioned people and I hope they get the recognition they deserve.
Dear Mr PartridgeThank you for taking the time in posting your 5* Review for Laura Baker, the 2 Marks and Callam in our Hythe branch. They work extremely hard to offer excellent customer service and we at Ward & Partners pride ourselves in offering a Premium Service which sounds like they delivered.I will pass on your thanks personally to them as I know they will be thrilled to hear.I look forward to your recommendations and don't forget if you recommend someone who lists their property with us you will receive £50 in M & S vouchers.Kind regardsJon LockSenior Operations Director
5/5
TrustpilotOnly 4 days from view to home.
Worked with Hannah in the Ramsgate branch. She worked with me tirelessly every day, over the phone and email to get everything done smoothly and fast.Thank you guys so much for all your time and effort! This is me and my partners first home and we love it!
5/5
TrustpilotJess Williams - Wards
We have just moved into a new build, and Jess was so helpful through out the whole process, always on the other end of the phone and Keeping us up to date with everything. Made the journey of buying a new home not as stressful and couldn’t thank her enough!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Broadstairs.
