Trusted Agent profile · Broadstairs
★★★★★
2,154 reviews across 2 platforms
81 High Street, Broadstairs, CT10 1NQ
Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,154 reviews on two platforms, including 145 Google reviews rated 4.8.
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Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
TrustpilotTony Rochester - brilliant
Tony was fantastic - efficient, friendly and helped make a stressful time stress free for me. Very happy client here!
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotMaria and the team done a great job and…
Maria and the team done a great job and now we are in family thanks guys!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
4/5
TrustpilotTeam Gillingham& sale progression
d just like to express my gratitude to Kim Batchelor Sale progression, for her work and dedication towards getting the sale over the line. It hasn't been easy. But she took on the task and got the job done. worked tireless behind the scenes, communicating with all parties.I cannot say the same for the sales team. not helpful at all. it was a neighbour on the first day that contacted me. The open day, was very disappointing. the for sale sign came down and after chasing several times it wasn't repaired. asked for a sold sign. never turned up. asked for the sign to be removed. 4 months later i put in the skip. speaking with other. double the price of other estate agents. However Kim pulled this around
5/5
TrustpilotAmy was absolutely fantastic from start to finish
Amy was absolutely fantastic from start to finish. Nothing was to much trouble, and she was so responsive and helpful. I even requested to move earlier than originally planned and Amy was more than accommodating and so so helpful and professional at all times.
5/5
TrustpilotGreat service by Wards Ashford
Great service by Wards Ashford. Emily and Lee were extremely helpful. Highly recommended.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat results with personal service
Wards suggested we make a walking tour of our property for potential buyers, it couldn't have been a better suggestion, well worth the effort. In three days we have a list of six waiting to view. I have contacted Wards frequently as questions have arisen and just to touch base. I have felt wholly reassured each time, particularly during this difficult period of lockdown, a genuinely positive experience.
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotExcellent service
Excellent service. Thank you for going out of your way to assist us in getting a place to stay. Not only that but showing an interest in knowing and understanding that we have a fur baby who will be joining us soon. I will definitely refer your services. Thank you again I value you and the customer service you have given us is beyond ones expectations.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotJust got a flat thanks to Lee…
Just got a flat thanks to Lee Churchyard, made the whole thing a doddle, good service, nice new pad.
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards the Problem Solvers
I was trying to sell my flat through another agent but that agent didn't have the specific knowledge and experience to resolve the issues we had.Wards came along and impressed me with their knowledge of the issue. Mark convinced me I should let them try and sell my property, a decision I did not regret.The team of Mark, Caleb, Dan, Holly, Jo and Steve are extremely knowledgeable, professional and more importantly, able to resolve issues that other agents struggle with.I am now happily living in my new home, something I know would definitely not have happened if I hadn't made the decision to change agents. Thank you Wards!!!
5/5
TrustpilotHighly recommend Hannah at Wards Ramsgate
Dealing with Wards Ramsgate was a very successful and pleasant experience. Hannah McGilley is really helpful, friendly and professional - she kept me informed at every stage of the process and always a pleasure to speak to. Thank you, Hannah!
5/5
TrustpilotThe team were great
The selling team were great, we had Sam and she kept us informed and was honest with us. Debbie, our sales progressor has also been great at keeping us informed
Good Afternoon Gemma,Thanks for your review, we're delighted you're happy with our service.Many thanks, Wards of Ashford Estate Agents
5/5
TrustpilotWould highly recommend Wards
Maria was brilliant in helping me move into my flat.Thank you for your hard work!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotMaria Meddings has excellent…
Maria Meddings has excellent communication skills. She has been quick with her replies, often doing so after hours. She always goes the extra mile and I'd trust her deeply to sell the houses for my family and friends. I can't recommend her enough.
Hi Jacqueline,Thank you for leaving a review! It's great to hear how excellent the communication you've received from our agent, Maria, has been and how she's gone the extra mile for you in your process.Best wishes,Wards.
5/5
TrustpilotTony was very attentive at all times
Tony was very attentive at all times, always available for questions and advice.Good service all round from Wards.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotGreat experience renting our flat
Great experience renting our flat, Maria was friendly and helpful at all times.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotVery happy with Wards
Very happy with Wards, especially Dan. Nice brochure and excellent photos. Friendly personal service. Would recommend.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat team and care for your needs
Great team and care for your needs. They actually try their best to find tenants to meet your expectations and make you feel at ease by facilitating communication. Prateek and George were great!
5/5
TrustpilotAmazing customer service!
Our experience of purchasing our new house with Wards, has been absolutely amazing and much better than I expected. Zared, who was in charge of our viewing, was very helpful, patient, informative, cooperative and made us feel like we were in safe hands throughout the process. Every enquiry we made while purchasing this property, has exceeded my expectations and everything ran smoothly. The staff at Wards didn’t leave a single stone unturned to help me despite my many enquiries. Thank you for this experience.
5/5
TrustpilotManaging my rental property well
Managing my rental property well on my behalf, bringing problems to my attention promptly, Managing them efficiently and offer solutions. Also efficient at following up. Many thanks Emily Webber and Sam.
5/5
TrustpilotMore than satisfied
I chose Wards as the sole agent for selling a property I was responsible for, which is 40 miles away from me. The whole team at Tenterden, led by Alex Quaglia, were professional, patient, and paid attention to the challenges I was facing. I am more than satisfied with all they did to support me and to secure this sale.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotWards totally sh$$ agency they get 1…
Wards totally sh$$ agency they get 1 months income to themselves and 10% of management every month still they can't manage. My tenant moved then 2 months later they didn't paid concul tax then they didn't pay whole month I called agency they didn't respond after 2 weeks agency called me and said they will give 2 months togather and conclusions tax but they didn't than insurance start paying me but only 1 months after 7 months I kicked out the tenant they screwed my house who is going to pay all those damage. F$$$ the wards.
4/5
TrustpilotGood Customer Service
Josie was very helpful throughout the process and provided good customer service.
Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
TrustpilotGeorge Jordon & Blaine Kavanagh
Our company owns property and decided to let out one of the flats. Initially it was going to be sold and that was handled expertly by Blaine Kavanagh who has excellent communication skills and is super friendly and keen to get the job done. But due to the market on sales slowing down he then unselfishly gave advice saying he had identified this property to be ideal as a let in what was the current market circumstances and so Blaine then passed this over to George Jordon, Senior letting Adviser who promptly contacted us and gave all the options available. The process was expertly & Professionally handled and resulted in a very good outcome with rentable value and vetted tenants having moved into the property on the 22-3-2023. The property is under the management of wards represented by George whom we are confident will manage on our behalf going forward.
5/5
TrustpilotJack Davison was very helpful we…
Jack Davison was very helpful we couldn’t fault the service that we received
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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