Trusted Agent profile · Broadstairs

Wards Broadstairs reviews

4.7

★★★★★ Excellent

2,150 reviews across 2 platforms

81 High Street, Broadstairs, CT10 1NQ

Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,150 reviews on two platforms, including 144 Google reviews rated 4.8.

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4.8 / 5

144

Reviews on Google

This office

Trustpilot logo

2,006

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Trustpilot

It was a pleasure working with Michelle…

It was a pleasure working with Michelle and the team at the Chadwell Heath branch. Michelle was pro-active in ensuring I got the quick property sale I needed in order to buy the home of my dreams.

Pat · 3 September 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Tim Frances and team were very helpful…

Tim Frances and team were very helpful patient with me, it was smooth running from begin to end,moved very fast, would also like to mention the solicitor Faharna who was very efficient,Thank you guys in . ashford kent always keep my promises Tim

Angie · 7 March 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

A clear, honest and smooth transaction

My husband and I just brought our home through Wards in New Ash Green and we are really happy with the service we received. As they knew about our bad experience only recently Cameron and Terri helped to make the transaction as smooth as possible. They kept us in the loop and always returned phone calls and emails quickly which always makes the experience a lot less stressful. Thank you both.

Rachel · 27 April 2023

Agent replied · 11 June 2024

Hi Rachel, thanks for your kind words - Cameron and Terri really care about helping our customers and I am glad your experience was better than with one of our competitors. Best wishesDavid HayesBranch Development Director

4/5

Trustpilot

Prateek was very helpful in making sure…

Prateek was very helpful in making sure I moved in within the right timeline I had. In spite the difficulties in reaching the team sometimes, overall very good experience.

Richard · 30 September 2022

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

5 stars for Amy of Wards

Amy was very pro-active with sending me properties and was able to offer excellent advice on my positioning with a different agency who had a property that was more suitable for my needs. She has a friendly and approachable demeanor, coupled with execllent market knowledge and all of my interactions with her were a pleasure.

Deb · 26 April 2023

5/5

Trustpilot

Top agents.

From the first meeting with Giles Warner he inspired us with the confidence that he could sell our home within our time constraints for an acceptable price. Utilising an innovative auction process Giles, Julie and the team delivered on this to our satisfaction. I would not hesitate to use the professional services of Wards again. Thank you, Giles and your team.

Andy · 25 September 2022

5/5

Trustpilot

Moving made easier by Jodi

House moving is well known to be quite stressful but it was made easier for us by Wards. Jodi Wyncoll was our contact and she was very helpful with our buy. Very nice person and helped with any queries we had and kept us up to date with any progressions. Thankyou Jodi and Wards

Doug · 22 May 2023

1/5

Trustpilot

Rented from this agent on isle of sheppey

Rented from this agent in the Isle of Sheppey. It was one of the most traumatizing experiences of my life. Ive only just gotten over the toll this entire situation has taken on me.

Mollyoffline · 18 February 2026

5/5

Trustpilot

Outstanding service

Wards made the stressful time of going through a mortgage less stressful especially Claire who went above and beyond what was expected helping us out when we were struggling to get responses from our solicitors 5* service

Craig · 22 July 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Efficient, friendly and professional.

Efficient, friendly and professional service. Several viewings after going on the market lead to offers within 2 weeks. Sales progression was well run and helpful in getting the chain organised. Would recommend Candice, Darren and the team. Thank you.

Paul · 17 February 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great service

Great service. The whole process was straight forward and simple thanks to Kenny George Branch PartnerKim Sale Senior Sales Co -Coordinator RainhamSam Bahia-Marketing consultantAmi Banks, Senior Sales ConsultantKeiran Zwolinski sale negotiatorSue Millgate, Senior Secretary

Wes · 20 November 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Last minute rental move

My sister and I needed to do a last minute rental move from London to Kent due to work. Amy was absolutely amazing in making our move stress free as possible, her attention to the minutest of detail is amazing and she is extremely personable and always available for any questions. Thank you Amy, for everything.

Tregena · 8 March 2023

4/5

Trustpilot

Tom Hadlow have been very helpful

Tom Hadlow have been very helpful. I always find easy to get hold of and get things sorted. Tom is doing great job of managing our properties.

Meena · 21 November 2022

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Absolutely amazing professional…

Absolutely amazing professional service, Lee was extremely helpful and understanding of my situation and helped me find a place and do the paperwork as quickly as possible. And I'm successfully moving into my property in just a few weeks. Thank you wards!!

Imogen · 13 March 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Google

In my property search I had the pleasure of meeting Ashleigh at the Broadstairs branch of Wards. Her customer service is outstanding and knowledge of the property market up to date and detailed. Always willing to go above and beyond, with a smile, and a personal touch that is really appreciated at this emotional time in life. Thank you for all your help on this journey.

Jane · 27 August 2023

Agent replied · 26 August 2024

Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Hi Ashleigh, Thank you so much for your time today. I feel I learnt more about the local market in those 10 mins than at any other time. Really appreciate your help.

Pod · 16 April 2025

Agent replied · 16 April 2026

Good Morning, Thanks for your review, we're delighted you're happy with our service. We're thrilled to hear that Ashleigh was able to provide you with valuable insights into the local market in such a short time. It's wonderful to know that you found the experience so helpful. We're here for you every step of the way, so please feel free to reach out if you need any further assistance. All the best, Wards

5/5

Trustpilot

Thank you

We were not vendors of Wards but one of their buyers. We would like to say a big thank you to Sally Bryant who was fantastic during our difficult chain. She was professional, friendly, helpful and fantastic at her job.

Lisa · 6 October 2020

Agent replied · 11 June 2024

Good afternoon Lisa, Thank you for taking the time to leave this lovely review regarding Sally. I'll be sure to pass along your kid words as I'm sure she'd be delighted by them. Kind regards,Danielle

5/5

Trustpilot

Lee Churchyard was amazing

Lee Churchyard was amazing. He was great at communicating with me when things were happening and made the whole process of renting very easy. Would highly recommend without reservation his services and Wards in Ashford.

Simon · 22 October 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent service

Abi at Wards has been excellent during the process of renting out my flat. I am a first-time landlord and Abi has been clear, helpful and flexible throughout the process. Would highly recommend working with Wards.

Sophie · 14 August 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Google

Steven and Katy Haynes one of Wards sales consultants/Manager has an overwhelming experience. Always polite, kind and helpful. I would recommend Katy, Steven and Catherine who is one of many of the team who passionately delivered true knowledge and skills. Thank you 😊

Daniel · 28 August 2019

Agent replied · 26 August 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Trustpilot

Excellent service, highly recommend!

We would like to say a huge thanks to Tony Degiorgio for providing a great service in finding us new tenants for our property. The whole process was dealt with quickly and professionally and we are very happy. Highly recommend!

Kent · 14 September 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Wards Ramsgate

I just want to say a big thank you to Maria Byrneat Wards Ramsgate for finding me a new tenant.She was amazing and found me a good long term tenant in record time. Very helpful and communicative.Thank you.

Pip · 12 March 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

A little relief in a daunting process

Debra at Wards Rochester has been extremely helpful in this process. As someone who finds buying a house in this current climate very anxiety inducing, Debra was reassuring, supportive and helpful throughout.

Nisha · 28 March 2022

Agent replied · 11 June 2024

Thank you for your kind review. I will certainly pass on your comments to Debra. I hope you are enjoying your new home.Kind regardsDavid HayesBranch Development Director

5/5

Trustpilot

Excellent Agents - Wards, Rochester

We have recently sold our property through the Rochester branch of Wards. We cannot fault the service we have received. Initially, we approached 3 different estate agents to gain a valuation. The first two showed little interest or enthusiasm for our home. One arrived 45 minutes late for the appointment, had no idea about the local market and acted unprofessionally throughout. He told us he would have difficulty selling our property and valued it at a whopping £100,000 less than what we achieved (and it was only on the market for a couple of weeks!). From our initial meeting, Jason from Wards stood head and shoulders above the other agents. He had current market data, trends and comparable properties prepared in advance. Furthermore, it was obvious that he knew the local market. He had recent experience of selling property in our road and had potential buyers in mind from the outset. His knowledge and approach gave us complete confidence. From that point on, the team have worked quickly, efficiently and with compassion to bring about the sale we had hoped for. I cannot recommend them more highly. You will pay a little extra to instruct Wards but it is an investment worth making.

Mrs · 28 March 2022

Agent replied · 11 June 2024

Thank you for your kind review. I am delighted to read your comments about Jason who I know prides himself in providing great service alongside his knowledge and passion.I'll certainly pass on your comments. Thanks again.David HayesBranch Development Director

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