Trusted Agent profile · Broadstairs
★★★★★
2,152 reviews across 2 platforms
81 High Street, Broadstairs, CT10 1NQ
Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,152 reviews on two platforms, including 145 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Broadstairs.
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
TrustpilotJodi Wyncoll Sales Progresser
I would like commend Jodi Wyncoll. She has been amazing. We have been through an extremely stressful period throughout the last few weeks. However she has taken the reins and has found solutions to all our difficulties. She has gone over and above expectations. Jodi whilst maintaining her professionalism shows empathy and understanding. Wards are lucky to have her as an employee. Thank you Jodi
1/5
TrustpilotAbsolutely unacceptable service from…
Absolutely unacceptable service from Wards.
Thank you for taking the time to leave us a review and we are sorry that you have been dissatisfied with the service that you have received. We understand that you have raised your concerns formally and they are currently being investigated by our Customer Support department who will be in contact with you in due course. Thank you for your patience in the meantime. Kind regards Wards
5/5
TrustpilotWards has given us a hassle free…
Wards has given us a hassle free service very good informed information, & has guided us through our sale to completion our contact Kim Batchelor of wards rainham was fantastic so helpful in getting us ready for exchange & completion, thanks to all wards staff who were involved in our sale Valerie S
Hello Valerie,Thank you for your kind review - we will pass this on to Kim and the team!Best wishes, Wards
5/5
TrustpilotThis was the first time to rent…
This was the first time to rent somewhere in many years, so I entered the market with trepidation. However, it was obvious from the start of this journey that the agent, Aaron Stoner, put much care into securing a place for me and my family. There were a few little bumps along the way, but I got the impression that Aaron always gave his best.
5/5
TrustpilotExcellent service by Wards
I used Wards when I needed to find somewhere to rent for myself and my son. Maria Byrne was excellent. She was so helpful and efficient. A stressful time made a little easier by the professional and friendly approach of this estate agent.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotMarc was exceptional
Marc was exceptional. The whole check out process was smooth and very easy. Marc was very kind, helpful and always on hand.
Hi Howard,Thank you for leaving a review! It's great to hear how positive your experience with Marc has been.Best wishes,Wards.
5/5
TrustpilotExcellent service
Maria at Wards in Ramsgate found our tenants on the first day she started marketing our property. Everything was done professionally and efficiently. Maria was very prompt with sending emails and communication over the phone was polite and professional. Would highly recommend.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotBrilliant from start to finish
I have been dealing with Tony Degiorgio for several years and all i can say is that he has been absolute brilliant from start to finish. Tony is a real credit to the company. I would highly recommend Tony & Wards. Great business.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotGood Experience
We were very pleased with the level of service we got buying through Wards. Adam was especially helpful and made the process less stressful. He is always professional, personable and patient and was always happy to help, no matter how small or silly the question!
5/5
TrustpilotJess was extremely helpful and…
Jess was extremely helpful and efficient in getting us a viewing at the outset. Nathan was our main point of contact after. The service he provided was second to none . You can count on the Manager of the team too.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotThank you to George at Wards
Thank you to George at Wards for his excellent advice and support in finding my daughter her first rental in Kent. Great communication and a smooth process, highly recommended.
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotProfessional and knowledgeable staff
All staff Very friendly/approachable and kept me informed of proceedings at all times. Anouska went that extra mile to ensure all parties involved were notified quickly regarding sudden changes.
Hello Jackie, Thank you so much for your review. We're glad to hear that our team were able to help you move forward and will certainly pass your compliments on to Anouska!Many thanks,Wards of Kent
5/5
TrustpilotDeegan provided outstanding service…
Deegan provided outstanding service throughout our rental journey. He was professional, responsive, and always willing to help with any questions or concerns.
5/5
GoogleWe have just found our perfect new home with Wards and Ashleigh Thurman-Newell helped us immeasurable. We can't thank her enough for her patience and wisdom! The friendly professional manner she exuded kept us sane. Thank you Ashleigh!PositiveResponsiveness
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotWards helped to negotiate for my dream…
Wards helped to negotiate for my dream and forever home, I will be moving into it soon and thanks to Chloe for the start of negations and Simran who took over, she has been a star.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe would like to say thanks to Wards…
We would like to say thanks to Wards especially Grace for providing a great service in finding us new tenants for our properties. The whole process was dealt with quickly and professionally and we are very happy with the service. Highly recommend
Good morning Ken, Thank you for your kind review. We are so pleased to hear that Grace and the team were able to help you find new tenants for your properties. We look forward to working with you and your future tenants soon. Kind regards,Danielle
5/5
TrustpilotVery Happy Customers
Shane and his team were polite,professional and always available. Even through Lockdown our property was online and sold within a short space of time. We had multiple viewings booked and Shane kept us updated with the market data. Would definitely recommend Wards 😁
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotNeil and his team were professional
Neil and his team were professional, genuine, honest and attentive. They would go the extra mile. Communication was good and a response was prompt. I would recommend wards KH as all of the team, George, Connor and Neil were all professional and hardworking. If you want an honest sale, without being spun a line then go to Wards KH. Thanks Neil and team x
5/5
TrustpilotCOVID 19 - Still managed to get our sale through.
Even in the middle of this terrible Covid crisis, Wards managed to continually assist and even managed to get our house sale/purchase through to completion.Brilliant work guys and thank you ever so much!!Special thanks to Clare McDonnell and Kim Batchelor - top service!!!
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotOn behalf of myself and my partner…
On behalf of myself and my partner Craig we are very happy and delighted with the help we have received from tami on finding our perfect property to rent this is our first time renting and I would defiantly recommend tami on helping others find their perfect property too tami is very professional and kind and was a pleasure getting the help from her all the best from fern &craig
Hi Fern,Thank you for leaving a review! It's great to hear how positive your experience with our team has been.Best wishes,Wards.
5/5
TrustpilotI dealt with wards and a very nice…
I dealt with wards and a very nice person called Maria took on our sale the job was done excellent and I could not fault them at All would highly recommend and I thank Maria for a easy pleasent transaction
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotVery helpful
Very helpful, friendly and professional at the same time. Our house was sold super quickly and we were really well looked after from the whole team during the whole process!Especially thank you to Tom, Kate and Maria :)
Thank you Lisa for your kind comments, glad to have helped you. Which office/individuals are you referring to, it would be great to let them know? Thanks again.Wards
5/5
TrustpilotMathew Pattenden.
I have been dealing with Mathew Pattenden. He is honestly a great model to Tony & Wards company. Extremely nice and very helpful. Always there if I need advice or help with anything. Quick responses. I would highly recommend Tony & Wards.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotThe best real estate agents I have ever…
The best real estate agents I have ever dealt with at Ashford branch. Especially thanks to Julia Jones and Rebecca Morgan, who made my second house buying easy. Very professional, experienced and helpful agents and brokers. Highly recommend.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Broadstairs.
