Trusted Agent profile Β· Broadstairs

Wards Broadstairs reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,150 reviews across 2 platforms

81 High Street, Broadstairs, CT10 1NQ

Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,150 reviews on two platforms, including 144 Google reviews rated 4.8.

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4.8 / 5

144

Reviews on Google

This office

Trustpilot logo

2,006

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Trustpilot

Maria and the team were excellent at…

Maria and the team were excellent at each stage of the sale of my Mother's house. It was a process we were not prepered for at a time of global crisis and then a housing market crash! I am relieved to say that Maria and the team absolutely did us proud and helped us at every step of the way.

Loz Β· 25 April 2023

5/5

Google

Natalie is always very helpful and has a natural feeling for a home/house and I think this helps to sell. It is so important for the vendor to know that person who is selling their house understands a little more beyond the usual estate agent schpeel.

Joanna Β· 27 August 2020

Agent replied Β· 26 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Trustpilot

Vanessa Barfoot at Mortgage Matters Direct

Vanessa has been enthusiastic and diligent from day one through to our successful mortgage offer, quickly and efficiently helping us satisfy the requirements of our lender. We have been amazed by her thoroughly professional service and kept updated throughout. First Class Service. Thank you Vanessa.

Maria Β· 27 November 2020

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Excellent

Jade and the team have been great at wards, very Proffessional and such a great service. They are on the ball! We will definitely deal with you again in the future! We will be recommending your services to friends and family. Thank you so much for everything.

Annemarie Β· 24 April 2020

Agent replied Β· 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Google

Very pleased with the service we received from Mia. While viewing properties she found us one that she thought would suit us and she was right. Got a viewing straight away and made an offer not long after.

Caron Β· 7 April 2025

Agent replied Β· 30 April 2025

Hi Caron, Thank you for your review, we're delighted to hear that you were happy with our … More

5/5

Trustpilot

Maria Byrne (Ramsgate)

Thank you Maria (Ramsgate) for overseeing our move into our flat. From initially showing me round the property to the actual move you was totally professional throughout. You made the whole process move along without any hitches. Dave and I couldn’t be happier here Thank you

Jackie Β· 19 June 2020

Agent replied Β· 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

I’d like to say a massive thank you to…Wards at New Ash Green

I’d like to say a massive thank you to Jade and colleagues at the New Ash Green branch. Jade was amazing and nothing was too much trouble, even chasing up things that the solicitors were supposed to be doing. First class service πŸ‘πŸ»πŸ‘πŸ»

Sally Β· 18 March 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Wards Estate Agent & Maria were a huge…

Wards Estate Agent & Maria were a huge help with us from the moment we had our viewing! Fantastic team and always happy to answer our questions! Really pleased we were able to find our property thanks to Wards & Maria!

Bekah Β· 12 August 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Lettings Team

I have recently let my flat in with Wards, and thus far have had a really good experience. Abi has been great. As a first time landlord, they have made everything really clear and communicated well.Long may it continue throughout the tenancy!

James Β· 1 June 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

First time buyer experience

Had a very good experience with Wards agency with our first property purchase. All members of the team were very helpful and supportive, communication with seller was quick and effective. Massive thanks to Jade for help with the final stages of the process!

Sigita Β· 11 March 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Service

I found Wards to be very professional, helpful and friendly. I mostly dealt with Jade who was always very positive and upbeat and who was very patient and managed my stress levels really well. An excellent service and I would highly recommend them.

LL Β· 10 March 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Thank you Maria

We would personally like to thank Maria Meddings for being a superstar during our process of buying a property. Maria was most helpful, informative and her communication was perfect. She really helped us through it all, even during the stressfull parts! Thank you Maria

Anne Β· 2 November 2020

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

4/5

Trustpilot

Would recommend Ward's

Laura has been flexible, helpful and shown herself to be highly competent and knowledgeable. Would recommend. Straightforward, common sense and reasonable in her approach.

Pete Β· 6 July 2023

Agent replied Β· 11 June 2024

Hi Pete,Thank you for leaving a review! It's great to hear how helpful and flexible Laura has been throughout your process, we'll pass your kind words along.Best wishes,Wards.

5/5

Trustpilot

Expert team at Wards

I am so pleased we made wards our first port of call after making a decision to move house . The team we dealt with , Gemma , Paul and Basile all played their part with total efficiency, we were guided through the process from start to finish and with their expertise it was made simple for us. I would thoroughly recommend this team and this company to handle your sale and purchase

James Β· 7 June 2023

Agent replied Β· 11 June 2024

Hi James,Thank you for leaving a review! It's fantastic to hear how positive your experience of moving home with the help of our team has been and how efficient you've found them to be throughout the process.Best wishes,Wards.

5/5

Trustpilot

Laura has been 1st class with all…

Laura has been 1st class with all transactions, nothing is to much trouble,quick response on all queries, this is my second time dealing with Laura over the years excellent service.

Anthony Β· 20 December 2022

Agent replied Β· 11 June 2024

Hello Anthony, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent

5/5

Trustpilot

An excellent service from Wards.

We recently asked Wards to give us a valuation of our bungalow. We are not ready to sell at this time but could be sometime in the future. James Rixon came to give us a valuation on our property. He was excellent. He called us prior to the appointment to see if all was still ok with the time. He was very kind and complimentary concerning our home. He explained everything fully and clearly and answered all of our questions. He was very professional. He was not pushy but patient and considerate. We were very pleased with the service offered by Wards.

Julie Β· 2 October 2022

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

Top quality service

Wards rented me a flat and they have been fantastic throughout the whole process especially Maria who went above and beyond to ger me in the flat on time. I would highly recommend them when looking to rent a property. A+++

Peter Β· 8 June 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great service and all the team worked…

Great service and all the team worked well to help me secure my purchase - well done all & thanks Devon …

Jackie Β· 16 August 2023

Agent replied Β· 11 June 2024

Hi Jackie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how well they've worked to help you secure your purchase.Best wishes,Wards.

5/5

Trustpilot

Excellent service from start to finish!

I purchased my dream home through Wards Headcorn and the service has been fantastic from start to finish. Hollie, Tom and Caleb have been nothing short of brilliant, supporting and advising me throughout the process. My only regret is that I didn’t hire Ward’s solicitor partner Martin Tolkhurst as the sale would have gone through much quicker. Our sale was delayed by a few weeks due to our solicitor

Elizabeth Β· 8 September 2023

Agent replied Β· 11 June 2024

Hi Elizabeth,Thank you for leaving a review! We're delighted to hear you've purchased your dream home with our agents and how fantastic the experience has been for you. It's great to hear how Hollie, Tom and Caleb have supported you throughout.Best wishes,Wards.

5/5

Trustpilot

James Rixon @Wards Ramsgate

James Rixon of Wards of Ramsgate....what a very professional and personable young man. No hard sale. No gimmick talk. Very down to earth and genuine. Impressed with his good service, after showing my parents, & I 2 properties, thanks James.

Sarah Β· 28 July 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

This is the 3rd property wards have…

This is the 3rd property wards have sold for me now and once again I cannot fault them Kim and Gary were brilliant very professional and kept me updated all the way thru from the marketing campaign right thru to completion of contracts Would highly recommend

Roger Β· 13 February 2024

5/5

Trustpilot

Big thank you to Matt!

Big thank you to Matt Pattenden - he was brilliant the whole way through and kept me informed every step of the way, providing sound advice and never making me feel pressured to make a decision. Made a naturally very stressful process much easier.

Haleigh Β· 19 July 2020

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

The wonderful Wards team of Rochester

The staff at Wards on Rochester High Street are fantastic people. Debbie and Jason at the branch helped me with all the endless papers, reports and surveys that are part of the process of buying a property. They were never too busy to go through any paperwork with me. I cannot even begin to explain how patient and kind they are. Every step of the way they have been there for us, advised us and guided us. Matthew and Dawn have always been incredibly friendly and welcoming and Dawn showed me around the property the second time and even helped me 'hunt the boiler'. Debbie, the manager is one of the kindest, most lovely people I have met. No question or query from me, however silly or trivial, was too much for her to answer and deal with. I feel lucky to have found this team. In fact, I never signed up with any other agents. They will change any negative opinions you have of estate agents. I must mention Judy who, through a lot of negotiation, sorted out an earlier completion date. The Wards team at Rochester are wonderful people. I will never forget their kindness, patience and honesty. Thank you guys from the bottom of my heart.

Scooby Β· 31 August 2022

Agent replied Β· 11 June 2024

Thank you very much for your kind review. The team will be delighted with your review which I will share with them and I am glad we were able to help you find your new home.Just to let you know, we are donating Β£100 to Barnardos Childrens Charity for every property we value in September, so if you know of anyone thinking of selling thier home, do let us know. We can help them and support the charity too.Thanks again and I wish you every happiness in your new homeDavid HayesBranch Development Director

5/5

Trustpilot

Jodi Wyncoll Sales Progresser

I would like commend Jodi Wyncoll. She has been amazing. We have been through an extremely stressful period throughout the last few weeks. However she has taken the reins and has found solutions to all our difficulties. She has gone over and above expectations. Jodi whilst maintaining her professionalism shows empathy and understanding. Wards are lucky to have her as an employee. Thank you Jodi

Gill Β· 12 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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