Trusted Agent profile · Broadstairs
★★★★★
2,150 reviews across 2 platforms
81 High Street, Broadstairs, CT10 1NQ
Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,150 reviews on two platforms, including 144 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Broadstairs.
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
TrustpilotA huge thank you!
A huge thank you to Tim and Frances from Wards in Ashford for the marketing and selling of a property during lockdown. I am very grateful for the high quality service, from the initial consultation with Frances to update phone conversations with Tim. It has been good to do business with them.
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards of New Ash Green
Recently used the new ash green Wards branch, very impressed and happy with the service received, special mention to Jade and David for all their help in what turned out to be a bit of a complicated chain when it should not have been - not the fault of wards at all! Matt
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleWards were really helpful through the purchase of a holiday flat. Natalie was great with viewings but special praise for Sally Bryant, my sales progressor, who was spectacular. She went above and beyond and really pushed all sides to make the sale complete as seamlessly as possible.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleWe had a great experience purchasing a house through Wards. Sally ( the Sales Progressor) was so helpful and cheerful, and always kept us updated and was amazing at chasing up solicitors etc. Great work.
Good morning Katie, We're delighted to hear about your great experience! Sally will be thrilled to … More
5/5
TrustpilotExcellent and incredible support from…
Excellent and incredible support from start to finish, amazing support from Kim, Sam Bahia and Kenny George Branch Partner and the entire team Terri Truckle, Ami Banks, Sue Millgate and Keiran. Special mentioning of Kim Batchelor once again, you gave us hope. Thank you. Thank you Thank you
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleWe have been much helped in our search for the right property by the team at Broadstairs and must give a special mention to Natalie Wood, who has been so friendly, empathetic and knowledegable and has made that search so much easier in these difficult times. Gary & GaynorPositiveResponsiveness, Quality, Professionalism
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotGeorge was very professional in dealing…
George was very professional in dealing with us, sticked to what he promised, the service was just exceptional
Good Afternoon, Thanks for your review, we're delighted you're happy with our service. We'll make sure to pass this on to George. Best wishes, Wards of Kent
5/5
TrustpilotGreat experience with Wards
I am about to complete next week and I've had a great experience right from the start to the end. A big shout out to Judy who has has been excellent over the last few weeks and helping to push the exchange over the line! James
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
Trustpilot********fantastic agents *******
********fantastic agents *******Excellent service all round from first enquiry through to completion. The advice was good ,the communication prompt and relevant, I would definitely recommend this agent and in particular James and Marco (sittingbourne branch )who were always polite ,courteous and understood our need , helpful and very professional thank you .
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
1/5
TrustpilotWARDS OF STROOD
Their customer service was abysmal.I was coming from over 20 miles away to view a property but was running a few minutes late, so rang to explain and let them know I was on the way. Got a call back a couple of minutes later to say the property had been sold hours earlier that morning and a deposit had been paid, so I couldn't even view it.
Thank you for taking the time to leave a review. We're sorry to hear how disappointing your experience has been, and we'd like to assure you that this is not the level of service we would expect you to receive. If you would like to escalate this further, please don't hesitate to get in touch with our customer support team via 01702 540802 or at customer.support@arunestates.co.uk.Kind regards,Wards.
5/5
TrustpilotVanessa Tindal from Wards - Amazing Rental Agent!
Vanessa Tindal from Wards is incredible! She was friendly, professional and so patient with us from the minute she reached out to arranging a viewing to assisting us throughout the rental process. We speak so highly of her to all of our friends and family. If anyone is lucky enough to deal with her professionally, you will enjoy every minute of your experience. Thank you Vanessa!
5/5
Trustpilot69 brooks street-Adeola sunday
Thanks so much for the purchase of my first new home. Particularly, thanks to Louis for your immediate attention throughout the process of my purchase. Thanks to Retika and George for your good listening anytime I called for any queries. God bless you. I hope to do business with you again.
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotAn excellent, productive visit.
I simply requested a valuation, though not in a hurry to sell at this time. However, while knowing this, William Sargent still gave me 1.5hrs, of his time with lots of information along with very pleasant conversation. It was an excellent, productive visit.
5/5
TrustpilotWards are great
Wards have been very helpful with helping me buy a new home. Showing me round the house I wanted to buy. After finding the house I wanted, Kate kept me informed with updates and information I needed and also useful to ring when I had a query.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleWe would like to say a BIG Thank you to Sally, our Sales Progressor from Wards who has been Fantastic throughout the whole process. Dealing with Solicitors is always incredibly stressful, but Sally was a breath of fresh air... helping us so much and keeping us sane!!! Thank you Sally!!!
Hello Alison, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotCan’t recommend them highly enough!
I cannot recommend Wards highly enough. Aaron truly went above and beyond for my partner and I, who were struggling to find a property that suited our needs. Aaron has been outstandingly patient and has made the process of finding our first home a pleasure, in contrast to other agents we’ve dealt with. Wards have been extremely responsive and understanding. Thank you Wards and thank you Aaron for helping us, we can’t thank you enough.
5/5
TrustpilotThanks to Kenny and Aimi for making it so easy
Thanks to Kenny and Aimi for making the sale of my property go so easily. You have been very professionnal, effective and determined to get a result.Thanks again
Hi Mark,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and how professional and determined they've been throughout your sale.Best wishes,Wards.
5/5
TrustpilotGreat service from all the staff in…
Great service from all the staff in Headcorn office.Special thanks to Tom, Hollie & Caleb for trying so hard in a difficult market.
Hi Simon,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how hard they've worked throughout.Best wishes,Wards.
5/5
TrustpilotVery attentive service
Very attentive service. Kept us well informed, and always friendly. Nick, Anna and Louise were always happy to answer questions and did a good job selling our house.
Thank you Stephen for your review, much appreciated. I will make sure the team know about it.Kid regardsDavid HayesBranch Development Director
5/5
TrustpilotI would not hesitate to recommend Lola…
I would not hesitate to recommend Lola who has moved from the Tenterden office to Brasted. Amazing personality and extremely professional in her job. She could not have been more tentative and caring. Thankyou for all of your help we are now off to pastures new.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent service, professional & friendly staff
We received excellent service from Wards of Kent. The staff is very friendly and professional and all our enquiries were dealt in a timely manner. We would particularly like to thank Maria Meddings, Senior Sales Progressor, for facilitating exchange & completion with all solicitors involved. Highly recommended.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExtremely helpful in a stressful situation.
Renting out my property has been very stressful getting the property up to current regs. Tony has been a god send. Going above and beyond.We have had brilliant communication well into the evenings and weekends.Without Wards/Tony I think I would of given up and sold the property.Highly recommended.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotWe used wards to sell my past mothers…
We used wards to sell my past mothers house, we chose wards after reading the views showing the sale to showings rate was high and it was local, we had good service from day one from Paul Jordan and Sam Killick sending us prospective buyers before it was even shown. We was allocated a go between us and the buyers with all the relevant information being sent, keeping us informed at all times via a lovely lady called Maria Medding’s, she was extremely helpful as it was a complicated sale due to probate and a family trust.We would have no problem in recommending Wards to sell your property, it’s all about relationships and trust as Wards and their employees build that allowing you to be confident, especially with the potential buyers they send.100% happy customer
Thank you Trevor for sending your review. Delighted the team were able to help you with a complex sale.I will make sure the team hear your kind words.Thanks againKind regardsDavid HayesBranch Development Director
5/5
TrustpilotExcellent service from Wards in Strood.
Jonathan and the team at Wards in Strood have been outstandingly helpful in assisting us selling our home and buying a new property. They have made the process straightforward and have supported us each step of the way. We would highly recommend them!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Broadstairs.
