Astley & Co Estate Agents Broadland reviews

★★★★★ 1/5

Facebook

Based upon the telephone call I overheard today between the so called “director Yvonne Astley” and my daughter I would avoid this company like the plague. Minus Zero stars is more appropriate. Her attitude from the off has been very judgmental/biased due to the age of my daughter and her partner. They have been blocked from viewings so had to approach the home owners directly. My daughter was verbally insulted, this women has a serious lack of customer service skills, she interrupts, raises her voice and will not listen. She believes she is above all others based upon her vile attitude. Anyone can become a. director of a company so id suggest she needs to reign it in somewhat if she values her business and any future prospective customers. If she was employed, as an HR Manager I can categorically state she would be dismissed for gross misconduct. Perhaps explains why there is an admin person, mortgage advisor and herself only employed there! Oh and not to mention a lack of properties to market in the first instance. All in all, a very unprofessional experience with insults thrown in for good measure.

Tracy · 6 May 2022

★★★★★ 5/5

Google

Yvonne and her team sold my house very quickly and were very professional. I would certainly recommend Astley & Co if you want to sell your house.PositiveProfessionalism

Samantha · 11 November 2022

★★★★★ 5/5

Google

Outstanding Service from Yvonne Astley at Astley Estate Agents. I had the absolute pleasure of working with Yvonne Astley, and I can’t speak …

Jane · 17 June 2025

★★★★★ 5/5

Google

I have used Astley & Co several times over the years as Yvonne will always deliver with high profesionalism, honesty, and will always look after her clients.

Gabriel · 10 May 2025

★★★★★ 5/5

Google

From the outset, with the valuation we liked Yvonne's straight talking, upfront approach. Her valuation was fair and we got viewings, offers and a sale very quick. There were no hidden charges. She was approachable and quick to get back to us with answers and queries throughout the sale of our old house and purchase of our new house. We can not fault her and would highly recommend her to anyone

Roberta · 12 November 2019

★★★★★ 5/5

Google

Astley & Co Estate Agents provided a 5 star gold service when selling our bungalow. From marketing through to handling enquiries, arranging and conducting viewings through to a successful sale. I can not recommend them highly enough and all provided for a competitive fee. In a word brilliant.

Barry · 13 June 2024

★★★★★ 5/5

Google

Thank you Yvonne for your help in selling what I thought was a difficult property to sell. You achieved a higher price than I thought we would get too. I was surprised you were able to get so many viewings and in the end it all went so much quicker and more smoothly than I thought. I would of course recommend your service to others. Thanks again Steven Clarke

Sophia · 12 November 2019

★★★★★ 5/5

Google

I used Astley and Co on recommendation, I was not disappointed and Yvonne went over and above anything I had expected. I was very pleased with what I thought was a very personal and professional service.

Jame · 11 January 2020

★★★★★ 5/5

Google

Yvonne has been absolutely brilliant throughout the whole process. She knows the market incredibly well, understands clients needs and always responds extremely quickly. Absolutely recommend her to any of my clients and friends. Thank you for your time, patience Yvonne.

Tracey · 11 November 2023

★★★★★ 5/5

Trustpilot

We would highly recommend Astley and Co…

We would highly recommend Astley and Co Estate Agents. Yvonne and her team have been absolutely amazing! She has been on hand with help and advice all the way through our sale and purchase. Always giving honest and accurate information, we couldn’t have got through it without her, thank you so much Yvonne!

GARY · 4 September 2022

★★★★★ 5/5

Google

Buying and selling a property is particularly stressful at any time, however if you require a professional yet friendly approach, with no sales pitch, then I'd recommend you seriously consider using Astley Estate Agents. From the time we first met, Yvonne put us at ease, providing much encouragement throughout the process, during which time Yvonne provided very timely responses to any questions we raised. All in all a 5 star service which cannot be faulted.PositiveProfessionalism

Robert · 11 November 2021

★★★★★ 5/5

Google

Thank you Yvonne and team,the most efficient service. From my property being valued and sold in only 4 weeks. They know their properties and customers matching the right people to the right homes. I would strongly recommend Astley to any seller or buyer. I have dealt with Yvonne and team twice awesome and extremely professional. Thank you muchly. Will most definitely use them again, for buying or selling.

Sam · 12 November 2017

★★★★★ 5/5

Google

Yvonne is very friendly, very professional and I would thoroughly recommend her business if you are looking to find good tenants for your property. She responds quickly and efficiently to questions , is very thorough and the personal service she offers is excellent and something of a rarity in this day and age.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 11 November 2021

★★★★★ 5/5

Google

Hi Yvonne Just a quick line to thank you and your team for selling our property so quickly …

Robert · 17 April 2025

★★★★★ 5/5

Google

Very friendly and approachable. Very good communication. She has dealt with all the aspects of our sale and advised us every step of the way and provided a service nothing comparable with any of the service received from two local chain agencies we have tried to sale our house with.

Anamaria · 11 November 2023

★★★★★ 5/5

Google

We've just rented a new property with Yvonne's assistance. I highly appreciate how professional and helpful she was during the process. She always quickly responded to all my questions and kept me up to date with all the requirements. The renting process was quick and easy with Yvonne. Thank you!

Renata · 11 November 2023

★★★★★ 5/5

Google

It was a pleasure to have Yvonne as the agent whom we purchased our dream bungalow from. She was professional, helpful, courteous, efficient, I could go on. I would not hesitate to use her services again and I would highly recommend her to anyone buying or selling their property.

Helen · 11 November 2023

★★★★★ 5/5

Google

My wife and her sister have recently sold their late mother’s bungalow with Astley and Co. …

Richard · 17 April 2025

★★★★★ 5/5

Google

What an amazing first class service from Yvonne and her team. Never gave me the run around and always got back to me very promptly with any queries I had. Very friendly and nothing was too much trouble. I purchased my house because of Yvonne.... This is what house buying should be like!!! Thanks again for all your help. Charl de Winnaar

Charl · 11 January 2019

★★★★★ 5/5

Google

Yvonne was polite, helpful and kind throughout our house sale. She listened to what we wanted and confidently drove our sale forwards, managing to sell a complex property in much less time than we had expected. Her friendly and efficient manner made the process much easier to navigate. We would have no hesitation in recommending her service. Thank you!

Harriet · 12 November 2019

★★★★★ 5/5

Google

Thank you Yvonne for all the help you gave us in selling the bungalow. You kept us fully informed of the progress of how the sale was going. It was a long process but you were fully professional throughout and always on the end of the phone or an email. Would highly recommend you to others. Thank you for everything.

Margaret · 12 November 2018

★★★★★ 5/5

Google

I contacted a number of estate agents to sell my property.Yvonne at Astley estate agents was helpful and matter of fact about what expectations I should have and the service I would be given. During the sale process I was kept informed and advised regarding options and the property sold for the expected sale price. I would highly recommend this local community estate agent.PositiveResponsiveness, Professionalism, Value

Gary · 11 November 2021

★★★★★ 5/5

Google

A big thank you to Yvonne who made the whole process of purchasing our first home very easy and smooth sailing (even during lockdown!) No amount of questions were ever too many. Would highly recommend for a professional, yet friendly service from start to finish. Francesca & Alex.PositiveResponsiveness, Quality, Professionalism

Francesca · 11 November 2020

★★★★★ 5/5

Google

Occasionally, if we are lucky, we come across something, someone or a company that stands out. In Astley Estate agents you are lucky to hit the jackpot with all three. A very competent and knowledgeable local business offering the very best service in the friendliest and always helpful way. It was a pleasure doing business with them.PositiveResponsiveness, Quality, Professionalism, Value

Tony · 11 November 2021