Every review we hold for the Broadland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe chose Astley & Co from 3 short listed agents and im glad we did. Its very refreshing to deal with just one person (Yvonne) she was always aware of what was going on throughout the process and I found her to be very approachable. I found the process very smooth. Going to other agents where communication between staff is not always great was definately not something I had to worry about with Astley & Co.
I am going through a tough time and Yvonne was very patient with me and explained things to me sometimes 2 or 3 times without judgement, I feel like she was very supportive and went the extra mile to help me get my bungalow sold from beginning to completion.
I would definately recommend Astley & Co. Thank you so much.
Amy · 17 March 2026
Agent replied · 17 April 2026
Dear Amy, thank you so very much for taking the tine to write such a nice review, I so appreciate it. I hope this new corner you are turning will be good for you. thank you again, Yvonne.
★★★★★ 5/5
GoogleWe chose to go with Astley & Co on the basis of other reviews, and we are so glad we did! Yvonne takes care of everything from start to finish all by herself. No passing off to other members of staff or messages getting lost along the way or mis-communication. She is straight talking a.d tells you how it is to the best of her knowledge and experienced opinion.
She made our selling experience smooth and seamless and we could not recommend her highly enough.
Thank you Yvonne. 😊
Sue · 3 January 2026
Agent replied · 17 April 2026
Hi Sue, thank you so much for such a comprehensive and detailed review. I really appreciate you noticing that I am always at the end of this phone! Thank you again and enjoy your new home.
★★★★★ 5/5
GoogleOur experience with Yvonne at Astley & Co. was genuinely fantastic, and we couldn’t recommend her more highly as an estate agent. From day one, she was incredibly proactive, easily the most responsive and hands-on EA we’ve ever worked with.
At every stage of the sale and purchase, she kept things moving forward: chasing the right people, closing loops quickly, and keeping us fully informed throughout. She didn’t wait for problems to arise, she anticipated them and dealt with them before they could cause delay.
Without her guidance and persistence, we’re not convinced we would have been able to exchange when we did. She went above and beyond for us, and we’re so grateful for her support.
If you’re looking for someone reliable, proactive, and truly invested in getting you over the line, Yvonne is outstanding. We’d work with her again in a heartbeat.
Onkar · 11 December 2025
Agent replied · 10 January 2026
Thank you so much Onkar for taking the time for writing such a lovely and comprehensive review. I completely appreciate it and I hope you do enjoy your new home xx
★★★★★ 5/5
GoogleI would recommend Astley Estate Agents 100%.
Yvonne was absolutely amazing throughout the sale of my old property & the purchase of my new home! Highly professional but with a very personal, individual approach. I didn't know where to start but Yvonne guided me through the whole process from the beginning to the very end. I cannot thank her enough!🙏
Rebecca · 17 February 2026
Agent replied · 17 April 2026
Thanks Rebecca, that is such a nice review and I so appreciate it. I am so pleased we got you where your heart wanted you to be. I am sure you will be very happy there. All the best.
★★★★★ 5/5
GoogleI recently used Yvonne from Astley & Co to sell a terrace house. I really appreciated her no nonsense, straight talking, long term knowledge of the market at this difficult time. The house sold quickly, the process being helped by Yvonnes follow up and attention to detail. I would definitely use Astley & Co again
Andree · 17 January 2026
Agent replied · 17 April 2026
Thank you Andree for taking to the time to write such a nice review. Have a great day.
★★★★★ 5/5
GoogleI absolutely recommend Yvonne to everyone. Caring, personalised service with a smile. Always there for us, continuously reassuring and completely thorough. I would happily appear in an advert for Astley and Co......and I'm not a fan of advertising!! 10/10.
Stuart · 3 April 2026
Agent replied · 17 April 2026
Thanks Stu, your review made me smile! It was a pleasure working with you both, and thanks for taking the time to write this. Enjoy your new home. Yvonne
★★★★★ 5/5
FacebookFrom the first meeting with Yvonne she was very helpful and knowledgeable.
I was happy with her valuation of my flat and pleased with the marketing photograph’s and my property was promptly listed on Astley & Co website.
Yvonne always kept me fully updated with any viewing appointments that were arranged.
During the whole sale process if I had any queries, Yvonne was always very knowledgeable, helpful and supportive, to the very final completion of my property sale.
I would thoroughly recommend Astley & Co to anyone selling their property.
Thank you.
Mrs Douglass
Josh · 7 February 2025
Agent replied · 22 April 2026
Sorry Josh for the late reply but than you very much for taking the time to write such a nice review.
★★★★★ 4/5
GoogleYvonne at Astley and Co. was extremely proficient in helping sell my home under complicated circumstances. I was very impressed with how responsive Yvonne was and her speed of communication. She was to the point, persuasive and got the job done quickly- I recommend
Emily · 6 January 2026
Agent replied · 17 April 2026
Thank you, Emily, I wish you well for the future.
★★★★★ 5/5
GoogleI would highly recommend Astley & Co Estate Agents. We recently purchased a home advertised by them, and Yvonne was absolutely fabulous in all the dealings we had with her. If it wasn't for her hard work and assistance, I think the process would have been significantly longer. She went above and beyond and has still continued to help even after the completion of our purchase. We are very grateful, and would not hesitate to tell others to use them.
Lauren · 27 October 2024
Agent replied · 10 November 2024
Thanks Lauren for taking the time to write such a nice review. Please don't hesitate to ask me anything else you might need. It can be tricky moving into a new house and a bit of extra help is not a bad thing.
★★★★★ 5/5
FacebookYvonne was so understanding and helpful in marketing my late father's retirement home,whilst other agents bombarded me with potential complications Yvonne took them all on board and dealt with them one by one with virtually zero input from myself and worked out more economical..couldn't have wished for for..100% I recommend Astley and co ..the personal service alone is worth going with Yvonne alone..sincere thanks
Michael · 29 January 2026
★★★★★ 5/5
GoogleI would highly recommend Astley & Co estate agents. I was really pleased with all aspects of my selling experience. Yvonne was professional, efficient & communication was excellent throughout. I was kept updated every step of the way, Yvonne was very approachable & helpful if I had questions or was unsure of something & I feel that the whole process was made much simpler than I had anticipated, thanks to her guidance.
Jeanette · 11 October 2024
Agent replied · 10 November 2024
Thanks Jeanette for your kind review. I appreciate your instructions and you made the whole experience positive because you are a good listener.
★★★★★ 5/5
GoogleWe have just sold our late mother’s bungalow with Astley and Co.
Yvonne was an absolute pleasure to deal with, was totally professional with empathy throughout the whole process.
Using her vast experience and knowledge Yvonne dealt with any queries without hesitation and was always available to advise as necessary.
My sister and I highly recommend Yvonne’s company and would not hesitate to use her company again.
Tony · 27 November 2024
Agent replied · 11 December 2024
Thank you Tony and Tracey for trusting me to sell your late Mums house. It was a pleasure to sell it to Maureen who is so happy. Thank you for taking the time to write your kind review.
★★★★★ 5/5
GoogleI was a first time buyer and Yvonne was very thorough and clear in her communication with me. Making the entire process very straightforward. Thank you for your help!
Jacob · 17 January 2026
Agent replied · 17 April 2026
You are very welcome Jacob, and thank you for leaving a review. Well done and enjoy living in your first home.
★★★★★ 5/5
TrustpilotHighly recommend Astley & Co
Yvonne was excellent to deal with. Found a buyer for our house within a week of instruction and was always on hand via email and phone. The process was a bit challenging at times but Yvonne’s assistance and persistence achieved the sale and we wouldn’t hesitate to instruct her again if we move in the future.
Jan · 18 March 2025
Agent replied · 22 July 2025
Hi Jan,
Thank you so much for taking the time to write a review, it is much appreciated.
★★★★★ 5/5
TrustpilotI contacted Astley and Co after the…
I contacted Astley and Co after the unexpected death of my brother in order to sell the house on behalf of his 3 children. In such a tragic time Yvonne and her team were compassionate and reassuring . So friendly and not at all like the other mainstream agents who gave me all the sales talk.Yvonne was honest about the price and I can remember her words " its not about what you put it on the market for its about the price you get for it" ( I hope I remembered that right !) Thank you Yvonne and team x
L · 18 January 2024
Agent replied · 22 July 2025
Thanks Lisa for such a nice message, I appreciate it. Thanks for trusting me to sell your property. I hope you are all doing well x.
★★★★★ 5/5
GoogleI have dealt with Yvonne for 10 years now. She helped me buy my property and has helped me over the years with the rental of it, both managing the property and finding me tenants. She is honest and vets the tenants thoroughly. She is always …
Gillan · 17 May 2025
Agent replied · 8 August 2025
Thanks Gillan, I always appreciate your support, and thanks for writing this lovely review.
★★★★★ 5/5
GoogleI am so glad we chose Astley & Co. We were selling my late father's home, and having never bought or sold a property before there was a huge number of unknowns for us. Being based a couple of hours away from my father's property could have also made the whole process much more complex.
Yvonne made it as easy as possible for us. She was practical, steadfast and sensitive to my sisters and I throughout the whole process. This was particularly appreciated given the volatile housing market during the back half of 2022. I also appreciated her attentiveness and flexibility across the sale - she would always make time to chat options through with us on the phone.
I would not hesitate to recommend Yvonne.
Isabel · 11 November 2023
Agent replied · 10 November 2024
Thank you Isabel for your detailed review, I appreciate this. I’m happy the sale is now done and you and your sisters can move. Thanks again and best wishes. Yvonne
★★★★★ 5/5
GoogleYvonne and her team have been great, from the very beginning of the process through to completion. I've used this company several times and have always found them extremely professional and courteous. Can't recommend them highly enough.
Vivienne · 26 June 2025
Agent replied · 10 November 2024
Thanks Viv, its always a pleasure to work with you. Enjoy your new home.
★★★★★ 5/5
GoogleExcellent service, communication and overall experience working with Astley and Co. Despite hiccups during the sale of my house, Yvonne has been both professional and personal. She is there from the start and all the way to the finish. I would highly recommend Astley and Co. if you are looking for a 5 star estate agent dedicated to putting your interests first.
Louis · 13 July 2024
Agent replied · 10 November 2024
Thanks Dr Louis, it was a pleasure to work with you. Glad we got there in the end.
★★★★★ 5/5
GoogleI had to sell a house as part of an estate and not knowing anything about Norwich picked 3 estate agents randomly.
I’m so glad I chose to go with Astley’s. Yvonne made everything so easy. …
Mary · 17 June 2025
Agent replied · 8 June 2025
Thanks so much Mary for taking the time to write such a nice review .. I’m sure the young buyer is thoroughly enjoying her new home .. thanks for instructing Astley’s !!
★★★★★ 5/5
TrustpilotA very efficient and professional run Agency.....
Although due to our circumstances we had to pull out of the property purchase, throughout the buying process Yvonne was friendly, helpful, polite and understanding, providing advice freely and straight away. If an answer wasn't available straight away, she would find out and return with an answer. Nothing was too much trouble!
Martin · 5 December 2024
Agent replied · 22 July 2025
Dear Martin & Linda, thanks so much for taking the time to write a review. I know it can be a tricky business buying and selling property. I'm glad you got it sorted out in the end. Enjoy your new home. Yvonne
★★★★★ 5/5
GoogleYvonne has been really good to work with is selling my mother and fathers house. From the outset she was focussed on getting people through the door to view. Very soon we had an offer. …
David · 17 May 2025
Agent replied · 17 April 2026
Hi David, thank you for taking the time to write a Google Review, it is much appreciated, thanks
★★★★★ 5/5
GoogleAt the end of 2021, in what were very difficult circumstances, I(we) sold a property jointly owned and I purchased a new property independently moving from Norwich, Norfolk, to Bollington in Cheshire. I chose Yvonne as the estate agent to sell the Norwich property because of how professional she was, the service she could offer at the same time as being an independent so not just the face and sales speak of a large group - it was so clear she really cared about the service and my experience and needs - I could not have hoped for better! Yvonne was helpful and supportive throughout the whole process and I will remain so grateful for her services, guidance and understanding given to me throughout. I was very worried about the additional stress that might put additional burden on me during a time of my own personal and professional turmoil and, as promised from the get go, Yvonne had everything in hand at every stage and I needn't have worried at all - communication throughout was so good and reassuring. I was also so pleased with the recommendation she made for me to use Spire Solicitors for the sale and my purchase. Just brilliant. I really can not extend my thanks enough!!PositiveResponsiveness, Quality, Professionalism
Jolene · 11 November 2022
Agent replied · 10 November 2024
Thanks Jolene, I appreciate your thoughtful words. All the best.
★★★★★ 5/5
GoogleWe'd highly recommend Yvonne and Astley & Co to anyone looking to sell their property. By far and away the best agent we've dealt with.
Through factors outside our control causing chains to fall through, Yvonne managed to quickly find a buyer and secure strong offers for us at each time of asking.
As well as being easily contactable and responsive, Yvonne's knowledge of the market and advice throughout the process meant we were able to properly vet portential buyers and sense-check offers. We were saved from pursuing dead ends on more than one occasion.
Thanks again for all your help.
T · 11 November 2022
Agent replied · 10 November 2024
Thanks Tom & Becky, I really appreciate being appreciated. Enjoy your new home.
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