Trusted Agent profile · Bristol

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Purple Frog Property Bristol reviews

3.7

★★★★★ Good

538 reviews across 1 platform

134 Whiteladies Road, Bristol, BS8 2RS

Part of Purple Frog Property, see every office.

Purple Frog Property's office in Bristol, at 134 Whiteladies Road, is rated 3.7 out of 5 across 538 reviews on 1 platform, including 538 Google reviews rated 3.7.

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3.7 / 5

538

Reviews on Google

This office

Reviews may appear on more than one platform.

About Purple Frog Property Bristol

Purple Frog specialise in the letting, management, sale and development of student property in Birmingham, Nottingham and Bristol. The company's founders were students when they set up the company and they strive to ensure they provide the best possible service to landlords and tenants.

Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Google

Sal made the viewing really enjoyable and informative !! i really enjoyed the tour

Weronika · 23 March 2024

5/5

Google

Sal was very helpful and gave us a good tour. Very friendly would recommend

Lemar · 23 March 2024

5/5

Google

Laurence kept us updated and made sure we were aware of the processes we needed to complete. Great work!

Matt · 1 December 2023

5/5

Google

Charlotte was great, and even though I didn't end up moving into a Purple Frog property she provided me with a lot of help during the search and was a very prompt communicator.

Kekeli · 3 October 2022

5/5

Google

Laurence was extremely helpful and approachable. He gave clear instructions and was very keen to help. Thank you for your support, Lewis Havenhand

Abi · 25 July 2023

1/5

Google

Rented a student property in Bristol. Students moved out and in on the same day. Property was filthy, things were broken, ceilings were peeling down, holes in walls. Had to clean thoroughly and pester for things to get fixed. Poor communication and to get anything fixed took months. Had the audacity to take money off deposit due to cleaning costs at end of contract!! The property was cleaner that it had ever been. With video and photographic evidence they still would not give back full deposit. Horrendous. Avoid.

Nicky · 3 October 2022

5/5

Google

Laurence has been quick to response and help me out with my requirements. Everything git sort out quick and easy.

Bisshu · 2 October 2023

5/5

Google

Laurence has been quick to response and help me out with my requirements. Everything git sort out quick and easy.

Ryan · 30 September 2023

5/5

Google

Laurence has been very helpful and sorted things quickly compared to others at purple frog, as well as always having fast responses.

Lucy · 6 August 2023

5/5

Google

Sal made my day and was so helpful

Maja · 7 June 2024

5/5

Google

Laurence has been quick to response and help me out with my requirements. Everything git sort out quick and easy.

Bisshu · 25 September 2023

5/5

Google

Sal is a nice person. Very good communication

Jomin · 31 May 2024

5/5

Google

Sal was really helpful and organised! Highly recommend.

Connie · 31 May 2024

5/5

Google

So great, Laurence has been so helpful and patient with all my personal issues. I really recommend this agency.

Adylene · 2 October 2023

5/5

Google

Sal was super helpful throughout the whole process.

James · 22 May 2024

5/5

Google

Sal was great really friendly and really loved the house !

Alyssa · 23 March 2024

5/5

Google

My viewing has been very friendly and easygoing. Thank you Sal!

Niamh · 23 March 2024

3/5

Google

There were some issues such as not having a doorbell which took months to sort out.

Sam · 16 September 2017

Agent replied

Hi Sam Sorry to hear that we've only achieved a two-star rating. I understand that the branch has been in touch to sort out any issues, so hopefully your tenancy is back on track. If you need to speak to someone in head office about your experience, you can contact me on my direct line 0121 796 0041 or by email at james.mason@purplefrogproperty.com. Best regards James

5/5

Google

Sal is the best thank you x

_- · 22 May 2024

5/5

Google

Just spoke to Laurence to sort out tenancy for my daughter. Very efficient and helpful. Nice to speak to a human!

Anne-Marie · 30 June 2023

5/5

Google

Laurence was very polite and responded to quickly which I appreciated as I was in a stressful situation. Thank you!

Brennan · 26 July 2023

5/5

Google

Andrew was very approachable and offered us lots of viewing time. The communication since has been excellent and really helped us make decisions

Em · 1 May 2023

5/5

Google

Carla was fantastic! Had a viewing last week, went so great. Would 100% recommend.

Grace · 17 December 2023

1/5

Google

Would nor recommend these people to anyone - the house was in a poor state, with many issues taking too long to resolve and for any issues they can't get away with ignoring, they hire sub-par contractors. They are also extremely unhelpful regarding any queries: we were told we had overused utilities, and when we asked for a breakdown of our usage, we were completely ignored on several occasions. Stay well away from Purple Frog and their dishonesty.

Katie · 30 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Purple Frog Property's Google reviewsLeave Purple Frog Property a review

Questions about Purple Frog Property Bristol

How many reviews does Purple Frog Property Bristol have?

Purple Frog Property's Bristol office has 538 reviews across 1 platform: 538 on Google.

What is Purple Frog Property Bristol's rating?

Purple Frog Property Bristol is rated 3.7 out of 5 across all 538 reviews, and 3.7 out of 5 on Google from 538 reviews.

Where is Purple Frog Property's Bristol office?

Purple Frog Property Bristol, 134 Whiteladies Road, Bristol, BS8 2RS.

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