4/5
TrustpilotHappy customer
Abu Miah was warm and welcoming. Very easy sending documents and sorting our shared flat
Trusted Agent profile · Bristol
Ocean Downend reviews in Bristol
★★★★★
1,558 reviews across 2 platforms
11A Badminton Road, Bristol, BS16 6BD, BS16 6BD
Part of Ocean, see every office.
Ocean's office in Bristol, at 11A Badminton Road, is rated 4.8 out of 5 across 1,558 reviews on two platforms, including 282 Google reviews rated 4.8.
Reviews
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotgood experience
Abu was really helpful in sorting out our student property and managed to put everything in place quickly
4/5
TrustpilotGreat service provided and Melissa was…
Great service provided and Melissa was brilliant to deal with. Thanks
5/5
TrustpilotHighly efficient, Ocean Downend.
I delt with both Jemima and James from ocean Downend, with the rental of my2 bed house. They were exceptionally efficient with the finding and referencing of my new tenants. I didnt have to worry about a thing and it was great to have these matters taken care of for me. Highly recommended!
5/5
TrustpilotHighly recommend mortgage services
Luigi and Clare at Ocean Mortgage Services are great. No question to small, responding to queries extremely quickly and thinking ahead to the very best solution/rates for our house remortgage. Would highly recommend to anyone needing a mortgage. Have used as a first time buyer, on a second house purchase and as a remortgage.
5/5
TrustpilotSo glad I chose Ocean to sell my house
So glad I chose Ocean to sell my house. Liam, Seamus and Emily have been amazingly supportive and professional, keeping in touch at every stage of the process, providing reassurance when needed and going above and beyond expectations. The level of customer care and professionalism has quite simply been outstanding. Thank you so much.
5/5
TrustpilotJemima was perfect,she made the process…
Jemima was perfect,she made the process easy
5/5
TrustpilotKayla was so helpful and informative
Kayla was so helpful and informative, she has made the whole experience lovely and seamless. Couldn’t recommend more!
4/5
TrustpilotI am very much appreciated the help…
I am very much appreciated the help from the Team of Ocean Estate Agents, especially from Mr Alun Johnson and Miss Amelia West. As a stranger from Hong Kong to locate an accommodation, they clearly explained to me main point and how to process. Luckily, with the help of them, I can find an accommodation in a short period.
5/5
GoogleAll the team of ocean home they are amazing , very professional , they help us on all letting process,we are very happy to choose them. Thanks to Jemima , James and Megan 😊PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotOceans Solicitors are brilliant
Oceans Solicitors are brilliant and have been incredibly helpful throughout the entire process. It has been a long drawn out process, but they have constantly been sending updates along the way and doing everything they can to push both the sale and purchase through.Laura, Melissa and Nicola deserve a pay rise for your hard work and brilliant service.
5/5
TrustpilotOcean Downend Lettings team are…
The Ocean Downend Lettings team are fantastic.I have used their services three times now, to find new tenants, the experience each time was friendly and professional.The team are great! In a village where there are 4 letting agents with 100 yards, I would recommend Ocean (I have previously used 3 of them)
5/5
TrustpilotProfessional and supportive
From our first meeting with Jason who came to see our house prior to putting it on the market, through the viewing process with Matt and Jess, and the sales and legal process with Nicola and Hollie, we have been guided and kept abreast of what was happening. We have been very pleased with the support and professionalism we received.
5/5
TrustpilotExcellent professionalism and communication
I had the pleasure of working with the team in Bradley Stoke and I must say their professionalism and communication were outstanding from start to finish. The team as a whole had a firm understanding of my case and provided guidance throughout. The communication was prompt and they kept me updated with progress throughout the transaction. Thank you to you all.
5/5
TrustpilotWe have used Ocean for over 10 years
We have used Ocean to manage our properties for over 10 years and they have never disappointed us. Jamie-Lauren du Toit is our current portfolio manager and is prompt, polite, and on top of it. She is very professional and an asset to Ocean.
5/5
Trustpilotfantastic team
fantastic team, really friendly, Jason was there couldn't do enough to help us
5/5
GoogleExtremely grateful to Elizabeth Georgiou (Move Manager) at Ocean Downend, she was excellent.
5/5
TrustpilotOceans Lawyers
We used Oceans Lawyers and estate agents for the legal arrangement for our sale, they were great from start to finish. We had a straightforward sale which was completed in about 7 weeks, which we were very happy about. We were kept updated and in the loop with everything and everything moved smoothly. Great experience with our sale.
4/5
TrustpilotFast process and efficient service
Fast process and efficient service. Staff were pleasant and helpful, especially Joshua Jackson
5/5
TrustpilotMade moving simple!
Made moving simple, thank you Ocean! William has been very helpful throughout the process, would highly recommend
5/5
TrustpilotGreat Service
Luigi was great to deal with, he was extremely efficient, answered my a million questions without any issues and worked really hard to get us the best mortgage possible for our situation. I would not hesitate to recommend him.
5/5
TrustpilotOcean estate agents have recently sold…
Ocean estate agents have recently sold my mothers house for me and they were extremely professional but most of all very easy to communicate with, friendly and understanding.I would have no doubt in recommending them to friends or family lookingvto buy or sell property in the Bristol area.
5/5
GoogleJames has been so helpful during my process of finding a flat in Bristol (during lockdown, while I’m in London!) & everyone at Ocean I’ve liaised with have been so professional and responsive. I would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotHad an amazing experience!
Had an amazing experience! Lots of help from the lovely Lily who guided me through every step of the process. Made everything so stress free, big thankyou to her!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
EA Masters by year, 2025 to 2022
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Downend
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Downend
Source: EA Masters winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Ocean Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
Questions about Ocean Downend
Has Ocean Downend won any awards?
Yes. Ocean Downend won Gold for Best Estate Agent Guide 2026 Gold Award, Downend branch at EA Masters 2025, and 1 other industry award since 2022.
