Every review we hold for the Bristol office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur agent Nicola Lewis pulled out all the stops to get us our lovely new home, we had a short deadline for the move and Nicola really stepped up and took care of everything in record time. We were kept updated and informed of the requirements of each step which enabled us to avoid any delays
Very happy with the service from Nicola and the team at haart and would highly recommend to anyone !!PositiveResponsiveness, Professionalism
Deggs1979 · 22 June 2021
★★★★★ 5/5
GoogleLock doctors locksmiths-
I do contract work with Haart and would highly recommend them. Ida is very efficient and always makes things clear and easy. Really great to be part of their extended team.
Bad · 11 November 2022
Agent replied
Thank you very much for your feedback. We're happy that you have received a 5* service from Ida. Kind Regards, haart Bristol Property Management
★★★★★ 5/5
GoogleFirstly I think that any of us looking for a place to live through an agency can be both frustrating and a lot of the time unhelpful and complicated. Myself and my partner were finding it very difficult and as we were expecting a baby very soon so we were running out of both time and options. I found it shocking that a lot of agencies shot us down just at the mention of us about to have a baby and were quite frankly very short with us and didn’t want to help at all! I don’t know why because babies are a part of life and shouldn’t be a reason to be looked down on in choosing new tenants.
We were even considering having to move out of Bristol because of this. Until we came across Haart lettings. Firstly they had no objections whatsoever about the baby and instead of being short they were extremely supportive with this matter. Ciaran who showed us round the flat was lovely and extremely helpful. Then we dealt with Nicola who is definitely the nicest lady and by far the most supportive agent I have ever dealt with. She knew our struggles and helped us every step of the way and for that we were extremely grateful. As an agency this is by far the best one out of the several others I tried in Bristol. It seems a lot of others are out for themselves however with haart I really felt like they cared about us and I’m so grateful to all the team there . I really recommend using them if you’re looking to move home.
Big love to the team at haart lettings!
Alec and Aaron and little jack !PositiveResponsiveness, Professionalism
Alexander · 22 June 2020
★★★★★ 5/5
GoogleAtiyah was brilliant, very friendly and explains all the relevant information clearly.
Thanks again
Michael · 22 April 2024
Agent replied · 21 June 2024
Hi Michael
Thank you so much for taking the time to leave Atiyah a lovely 5* Google review for her brilliant service. It's very much appreciated.
Kind regards
haart Lettings Bristol
★★★★★ 5/5
GoogleI have used Haart first time all staff were absolutely brilliant front start. Big Thanks to Nicola, Balal and Ida
Who made the entire process very smooth and perfect.
I would definitely recommend Haart estate agent:) Great work!!!
Anit · 15 May 2022
Agent replied
Hi Anit
Thank you so much for the lovely 5* review. I'm so happy that you've been so pleased with the service in renting your home.
Kind regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 5/5
GoogleGreat service and highly recommended. haart were professional throughout, marketed our property very well and achieved a quick sale at a good price which we were very satisfied with. Everyone we had contact with was friendly and dedicated and kept us informed at all stages. Unfortunately, due to circumstances beyond the control of haart we were never able to complete and have had to pull out of the market for now. However, we would have no hesitation in considering them again as soon as we're in a better position to try again.
Phil · 10 January 2023
Agent replied
Hi Mr Beaumont. Thank you for sharing your experience with the team. We look forward to helping you in future. Michael Hughes. Haart Bristol
★★★★★ 5/5
GoogleA LONG overdue review for this phenomenal letting agency. Having had bad experiences from other letting agencies in the past, I was slightly wary renting with haart but those worries soon disappeared after I spoke to one of the loveliest, friendliest person ever Nicola Lewis. She instantly helped me to find the right place and went above and beyond by offering alternatives which made me feel like she genuinely cared which is so rare these days! She was so warm and considerate and was extremely good at communication which was really great to have as I had previously spent days with my previous agency spending days chasing them up. This has never happened with haart. For sure the best agency in Bristol. If you want your letting journey to be as smooth as possible, work with haart and if you can ask for Nicola. She is the perfect amount of funny and equally professional and really puts a smile on your face. A true ANGEL and the best letting agent I've ever met. Really could not recommended her more.
Ollie · 10 January 2023
Agent replied
Dear Ollie
Oh my goodness! Thank you so much for this amazing review. I'm so thrilled that you were so happy with the service you have from us.
Kind regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 2/5
GoogleWe were potential buyers so not strictly clients.
Good: Viewing & negotiations conducted promptly & professionally by a newer member of staff.
Purchase postponed indefinitely by sellers due to a sensitive personal issue.
Bad: After weeks of no update from seller (understandable), agent became more distant & wouldn't return our calls. Called Haart to withdraw & inform partner had become pregnant so needed to move urgently. 3 days later agent called back pregnant partner and upset her. Leaves a sour taste.
Jordan · 3 January 2023
Agent replied · 26 August 2024
Dear Jordan, thank you for sharing your feedback. We apologize for any miscommunication and the inconvenience caused. We will address this internally to ensure better communication in the future. If you have any further concerns, please feel free to reach out to us directly.
★★★★★ 5/5
GoogleSam has given an all round excellent service... Sam is highly professional, efficient and friendly, he has made the process a very positive experience, Sam has been there to answer any question promptly and I would must definitely recommend.
Harriet · 11 March 2022
Agent replied
Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with Sam's service. Please let us know if there is anything further we can assist you with. Kind Regards, Haart
★★★★★ 5/5
GoogleThomas was very polite,helpful and courteous,he explained the current climate as regards to renting a property and informed me about the next step required
Lanre · 31 August 2023
Agent replied · 30 September 2023
Thank you for taking the time to leave us a review and your kind comments regarding Thomas. haart Lettings, Bristol
★★★★★ 5/5
GoogleThomas was great! he waited for me and made sure I know everything about the property before I take any action
Anas · 11 November 2023
Agent replied · 25 November 2023
Hi Anas
Thank you so much for acknowledging the service that Thomas has given you and for taking the time to write a 5* google review. It's very much appreciated.
Kind regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 5/5
GoogleAtiyah was brilliant really helpful when showing me around the flat, explaining how the flat was and what was involved, she was very knowledgeable and well informed and helped me where I needed it.
Well done Atiyah !! Top marks
Andrew · 27 July 2024
★★★★★ 5/5
GoogleMy partner and I recently underwent a house purchase through Haart, with Eva acting as Haart's agent. She was highly professional throughout, personable, always precise with the information she provided, quick to respond and quick to communicate updates when necessary. She acted really effectively as a point of communication between ourselves and the sellers and made the whole process run smoothly and painlessly, which was obviously appreciated. She did an absolutely terrific job representing Haart and I cannot her recommend her highly enough as an agent in a house purchase. Thank you Eva!
Darren · 11 March 2020
★★★★★ 5/5
GoogleDuring the search for our new house, Eva showed us around a few properties in our search area. Our first impressions of Eva were that she was friendly, engaging and interested in finding out our needs for our property move. When we found our dream house through Haarts, Eva was so helpful by providing us with timely communication, liaising between the seller and ourselves and generally being a positive force during what can be quite a stressful time!
We really appreciated Eva giving us the time to visit the house for a second viewing and making it easy for our surveyor to visit the property also. Overall, we would use Eva again in a heartbeat. She has made the process flow easily and we enjoyed working with her throughout our purchase.
Gemma · 11 March 2020
★★★★★ 5/5
GoogleWe turned up unannounced to look at the outside of a property, and fortunately Eva was there with another prospective buyer. She made time to show us around as well, and was knowledgeable about the property. It turned out to be a very difficult purchase, thanks to complexities of the property and incompetence by both sets of solicitors. Eva shepherded the vendor and solicitors through 8 months of negotiations, stalling and procrastination, and finally this week we will exchange and complete. Eva has always remained upbeat and kept the faith, although she must have doubted it was ever going to happen! For a comparatively small purchase value, Eva has shown dedication, attention to detail and sheer determination to get it done. Thank you so much!
David · 11 March 2020
★★★★★ 5/5
GoogleDuring our search for our house, we came across many different estate agents and genuinely couldn't have found more of a gem than Eva at Haart. From the very first interaction (at a house we didn't like at all tbh) Eva was warm, funny friendly and picked up on our feelings quickly, meaning we could have more purposeful conversations. On our second viewing with Eva, we liked the house so much that we put an offer in and luckily managed to secure the house. From then, we had many many ups and downs (as I am sure lots of people do) but Eva was always at the end of the phone or email, very friendly and always working towards the outcome of the sale going through as quickly as possible. Throughout the process, it was clear that Eva was always working hard to make sure the right outcome for all parties was achieved and that we were all happy to proceed at all stages. We have now moved into the home and we couldn't be happier. Thank you so much Eva for all of your hard work! We are so happy with our house :-) Dave and Natalie
David · 11 March 2020
★★★★★ 5/5
GoogleKiara, has been amazing in explaining everything when giving the first evaluation for our house .
Amir · 1 December 2025
Agent replied · 31 December 2025
Dear Amir, Thank you for your kind review! We're delighted to hear Kiara was so clear and helpful during your valuation. We're here whenever you need us. Regards, haart Estate Agents
★★★★★ 5/5
GoogleGeorge is always on hand to sort things out. Also follows up with any maintenance or any issues reported. Makes you believe that someone wants to help resolve your issues.
Would recommend to others. Hopefully will be the same throughout in the future.
Adam · 8 June 2021
Agent replied
Thank you so much for your review, we always appreciate positive feedback about George. Please let us know if there is anything further we can assist you with. Kind Regards, haart Somerset Property Management
★★★★★ 5/5
GoogleI recently engaged Haart Bristol to sell my flat in Bath. Tom Howell had been recommended by a work colleague, and dispelled any worries I had about using a Bristol agent for a Bath sale. He was professional, courteous, provided prompt feedback on any viewing, and sold my flat within 10 days. The marketing material they produced was excellent, and I would have no hesitation in recommending Tom for anyone thinking of selling in our local area. Well done and thank you :)
Beverley · 11 December 2022
Agent replied
Hi Beverley, many thanks for your kind review. We are so pleased to hear of the service you have been given by Tom and his team in Bristol. If there is anything we can assist with please let us know. haart Sales Bristol
★★★★★ 5/5
GoogleIt’s been a great pleasure for having Haart Letting as our Agent in our new home. Every one was very accomodating specially with Ms. Nicola Lewis. Even she is in the meeting and out of town she make sure she answers all our quieries and questions.Thank you for the patience and understanding.
Cathy · 23 September 2024
Agent replied · 23 October 2024
Hi Cathy
Thank you so much for taking the time to do a lovely 5* review for us. It was a little challenging at times but we got there in the end!
We hope you're very happy in your new home.
Kindest regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 5/5
GoogleFrom the moment of meeting James Hughes we were put at ease, he made the process simple, explained everything to us being sure we understood what he was meaning. so from the open house to finding a buyer, everything was done professionally, friendly and with ease.
Thank you James
Chris · 29 July 2019
Agent replied
Dear Chris Winter, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Kind Regards. Bristol team
★★★★★ 5/5
GoogleWe were shown properties by Justine, who was very professional, knowledgeable and helpful. She was always positive and showed us properties even in after work hours. She would always call us with a property that really meet my needs. I would highly recommend Justine especially for first time buyers.
Jaya · 29 July 2019
Agent replied
Thank you so much Jaya for you review. I am happy you managed to find a suitable property and wish you all the happiness in your new home. Do not hesitate to call me if you need anything. Justine
★★★★★ 5/5
GoogleThomas was ever so polite and helpful and went way out of his way to help and give useful advise. Many thanks Thomas
Jean · 2 September 2023
Agent replied · 30 September 2023
Thank you so much for taking the time to leave Thomas such a lovely 5* review Jean. It's very much appreciated.
Kind regards
haart Lettings Bristol
★★★★★ 4/5
GoogleI had an extremely difficult and long buying process despite being a first-time buyer due to a terrible solicitor (recommended by my own bank!) however, Lynn Garlick at Haart was lovely.
Despite several solicitors disappearing over the 7 months it took to move into the property, she was excellent at chasing up and towards the end just offering some lovely words of comfort as I was pulling my hair out - also literally, as my alopecia returned due to the stressfulness of the whole thing! - she was fast to respond to emails and had a good sense of humour which helped as well. Haart were very quick at chasing up on the rare instances my solicitors did or said they needed anything. I would happily recommend them :)
Faye · 11 November 2022
Agent replied
Hi Faye, Thank you for leaving us a review. We are so pleased Lynn was able to provide comfort during a very stressful situation. We wish you all best in your new home. Haart Bristol Sales.
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