Trusted Agent profile · Bristol

haart Bristol reviews

4.7

★★★★★ Excellent

1,055 reviews across 2 platforms

755 Fishponds Road, Bristol, BS16 3UP

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haart's office in Bristol, at 755 Fishponds Road, is rated 4.7 out of 5 across 1,055 reviews on two platforms, including 1,042 Google reviews rated 4.7.

Google logo

4.7 / 5

1,042

Reviews on Google

This office

Facebook logo

3.5 / 5

13

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Google

I took advantage of the 0% fee deal and was so pleased with such a smooth, efficient, friendly and professional experience with these guys. Alex was really genuine from the start and eager to do everything he could to help me achieve the best price for my property, keeping me updated with proceedings, handling all requests immediately and always with a smile. Amy was always so friendly on the phone, a lovely team that did a great job.

Katrina · 29 July 2019

5/5

Google

Me and my husband could not have been any pleased with the service received from Haart Estate Agents. As a first time buyer I had such a positive experience that I will look to Haarts in the future to sell/sell. Tracey and George have been absolutely brilliant, very supportive, I turned to them many times for advise and they always gave me their time. The whole team are very professional. And finally their broker Jewanye was recommended he was so quick at getting things done, efficient, a lovely person who always put you at ease and a very strong communicator. Overall if you use Haarts services at Fishponds Branch I can guarantee you won't be disappointed.

Gurjeet · 12 March 2018

5/5

Google

Haart supplied management services. Shannon has been most helpful & supportive throughout. Always on hand with effective solutions. Thank you

Tracy · 2 September 2023

Agent replied · 30 September 2023

Thank you very much for your feedback. We're happy that you have received a 5* service from Shannon, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management

5/5

Google

I've been dealing with Thomas Newson-Taylor for my property search. I am a first-time buyer and have no experience in purchasing property. He has been very helpful in getting me started in my property searching journey and responsive to my questions.

Jimmer · 15 January 2025

Agent replied · 22 January 2025

Dear Jimmer, thank you for your kind words! We're so glad Thomas could assist you in your property search, especially as a first-time buyer. If you have any more questions or need further help, feel free to reach out, we’re here for you! Regards haart Estate Agents

5/5

Facebook

Nigel, Aryan and Justine have all played an amazing role in helping us to sell our home. They have kept in touch and checked in regularly as well and forming a link between us and our buyer to help things run smoothly. Thanks you Team Haart!

KaTe · 25 May 2019

Agent replied · 30 September 2023

Katie it’s been a real pleasure helping make your dream move. We wish you all the very best for the future and no doubt a fantastic summer 🏡🔑

5/5

Facebook

Nigel, Aryan and Justine have all played an amazing role in helping us to sell our home. They have kept in touch and checked in regularly as well and forming a link between us and our buyer to help things run smoothly. Thanks you Team Haart!

Katherine · 25 May 2019

Agent replied

Katie it’s been a real pleasure helping make your dream move. We wish you all the very best for the future and no doubt a fantastic summer ????

5/5

Google

I am very happy with their service.Bilal Arif was my cordinator.He was really supportive and helpful throughout my letting process.I would recommend haart estate and letting agents for those who are looking a property

Betson · 15 April 2022

Agent replied

Hi Betson Thank you for leaving Bilal a 5* review. We wish you every happiness in your new home. Kind regards Nicola Lewis - Manager haart Bristol

5/5

Google

I have been using Haart's now for the past 5-6 years but late last year we were thinking of moving to another agent as we have a fair few rentals with them and the service seemed to be getting worse and difficult to manage. However, we eventually got to deal with a lady called Ida Matczak who changed our mind and restored the faith as she is totally on the ball, hands on and gets things done for us and most importantly communication is direct, she is always there and without her we probably would have moved on. I can't recommend her highly enough if you are looking for someone to deal with and manage your property.

Karl · 14 July 2022

Agent replied

Hi Karl Thank you for taking the time to write a 5* review. It's great to hear that Ida is doing such a great job Kind regards Nicola Lewis - Bristol Lettings

5/5

Google

Buying a new house can be daunting and really stressful but with Melisa Drury we felt comfortable and taken care of. I actually looked forward to seeing her at the house viewings due to her positive energy and ability to make us both smile, it brought buying a new home back to what it should be, fun! Honestly such a pleasure, what a beautifully genuine person to have representing Haart. Thank you for helping us to find our forever home Mel. xxx

Alexandra · 14 July 2022

Agent replied

Hi Alexandra, Thank you for your great feedback and glad you had such a good experience with Mel. Haart Bristol.

5/5

Google

The whole Haart team have been fantastic in helping our sale and purchase go through as smoothly as possible. Special thanks to Mike, Pat, Luke and Tom for making it all possible.

Sam · 14 July 2022

Agent replied

Hi Sam, Thank you for your great feedback. If we can be of any assistance between now and completion then please let us know. Haart Sales Bristol

5/5

Google

Had a really good experience with Haart recently. Too many Estate Agents treat their clients like 'sales opportunities' and forget the human aspect to what is (for a first time buyer) a very daunting prospect! Haart, and James Hughes is particular was great. It was clear from the off that we were more than a commodity to him, as he took the time to really understand our situation and aspirations. He was thorough, sympathetic and genuinely interested in helping us. Further to this, he's a funny and genuine guy...not just another salesman! James also put us in touch with a Mortgage Broker who mirrored the level of professionalism and attention to detail he possesses. So all in all, I couldn't recommend them highly enough! Keep up the good work guys.

Tom · 1 October 2017

5/5

Google

REVIEW 2 This is my second review for Haart Estate Agents on Whiteladies Road. My first review was at the beginning of the process. The managers, Nigel and Alex managed to secure a sale for my partner quite quickly. My flat is in the same building and I had a sale follow shortly after. Sadly that buyer pulled out. I was a little concerned because it coincided with a slight cooling in the market. I've always felt that the Haart team genuinely care about my personal situation. Trudi and I are moving to Devon and Haart often make reference to this. I also benefitted from the 0% commission promotion but the deadline was looming and I needed an extra push to ensure I stayed within the terms of the offer. Amy and Hannah are always very enthusiastic and I always felt confident that they will be friendly and upbeat during viewings. But it was Haart's new negotiator, James Hughes, who really pushed things along. James has unrelenting energy and would speak to me as late as 7pm. He is a tenacious character who really puts the effort in. Other agents on Whiteladies Road are little more than "door openers" but James uses every resource available to guarantee no stone is left unturned. James was in constant communication updating me. He clearly created opportunities rather than hoping Rightmove would do all the hard work. Trudi and I have both sold and we've sealed the deal on a new pad in Devon. I was pleased in the beginning but even more satisfied at the end. Charlie Blackler REVIEW 1 Haart Estate Agents on Whiteladies Road has been the most professional agent that I have known in Bristol. I have previous knowledge of several Clifton estate agents and the experience has been mostly disappointing. However, Alex at Haart has been a star. He has produced great viewing numbers, I never have to chase him for feedback and I really get the sense he genuinely cares. My girlfriend and I both instructed Haart for our 2 flats in Redland. We were slightly concerned that going down the 0% commission route was a bit like "having our cake and eating it". But thankfully Haart has demonstrated more effort, politeness and professionalism than many of the more established agents on Whiteladies Road. We are both on the cusp of offers as I write. I was starting to lose hope in our local agents but I can say unreservedly, Alex has restored my faith and could teach the established agents a thing or 2 about professionalism. Charlie Blackler

Charlie · 1 October 2017

5/5

Google

I viewed quite a few properties with haart and unfortunately I missed out on one but I eventually found it with another agency. Haart are a very friendly and professional agency and i just wanted to mention one negotiator in particular. James Hughes was one of the best agents I came across, he was attentive constantly in touch and it felt like he really cared about finding me and my son our first home. I will definitely be recommending haart to my friends and family. Thanks guys! 😊

Edyta · 1 October 2017

5/5

Google

Thomas was great. Couldn’t ask for a better viewing!

Jen · 22 April 2024

Agent replied · 21 June 2024

Hi Jen Thank you for leaving Thomas a 5* Google review for the lettings viewing that he did with you. Kind regards haart Lettings Bristol

5/5

Google

Thank you George Williams at Haart Residential Lettings for sorting out all the issues and making my tenants happy. As first time landlord it’s good to have your team take all the stress away from me. Thank you. Louise

Lou · 4 June 2021

Agent replied

Thank you so much for your review, we always appreciate positive feedback about George Please let us know if there is anything further we can assist you with. Kind Regards, haart Somerset Property Management

5/5

Google

Ben has been extremely helpful with giving me a good idea of what the Bristol market has to offer and showed me some good properties. I can also recommend Jason, the mortgage advisor, very straight talking and good at explaining the process and costs involved.

Usman · 29 July 2019

Agent replied

Dear Usman Khan, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Kind Regards, Bristol Team

5/5

Google

We instructed Haart to sell our property. We were really pleased with the service we received from Sam, supported by his colleagues. Throughout the process we felt supported and in good hands. Sam offered helpful advice and took the time to listen to our needs. He made sure that viewings suited us, that we were kept informed at all stages and that we had the time we needed to make the right decision for us. We were impressed with the professional and friendly service provided and would recommend the team.

Jennifer · 14 June 2022

Agent replied

Hi Jennifer, thank you for your kind review! Please let us know if there is any other help we can offer you. Haart Sales Bristol

5/5

Google

Nicola Lewis is very prompt and has clients centred response. Wish her the very best and thank you! I’m a landlord

A · 2 July 2023

Agent replied

Abhilasha, Thank you very much for your 5 star review. Kind Regards, Nigel and the Bristol team

5/5

Google

Thomas was extremely helpful and polite, his positive attitude reassured me I will find a home with my dog, he was so welcoming when I came in, he gave me so much time and it was really appreciated.

June · 31 May 2024

5/5

Google

Thomas was awesome! Super friendly and informative :)

Caitlin · 22 April 2024

Agent replied · 21 June 2024

Hi Caitlin Thank you so much for leaving Thomas a 5* Google review! We wish you luck with your property search. Kind regards haart Lettings Bristol

5/5

Google

Achieved a same day sale with Haart for a good price - so very happy with that but what made the difference was how Hannah and Eva kept us up to date on progress of the chain and other matters with a very professional and personal service - something that's carried through to completion and since. Haart had the book of buyers - and the people to take the stress out of selling. Would recommend whole haartedly.I

Steve · 12 March 2019

5/5

Google

So happy to recommend haart to anyone and everyone. After my Dad passed away in Jan 2021 we've had a horrible time with probate and solicitors so I was dreading the actual sale of my Dads property. From the first meeting with Samuel Pugh all that changed. My sister and I knew straight away we we're going to choose haart. The professionalism and helpfulness shown by Samuel and all the staff I've had contact with at haart has been wonderful. We're all so happy with the result.

Joanne · 15 May 2022

Agent replied

Hi Joanne, thank you so much for your kind words and we are glad to hear you have enjoyed the experience so far. We look forward to continuing the best service possible through to completion. Haart Bristol Sales.

5/5

Google

I’m the landlord of number 7 Caen Rd x Nicola Lewis looks after the account 4 me x is allways v helpful x v fast 2 get bk 2 me at any time with at all over any problem !! In or out of her working day /times x did is 4 me when on her hols with he family when in Tenerife !! X did not tell me on hols call office !!!x with out all her out standing this is y I’m sill with Haart !!! A very big thanks 🙏 from Simon woolfrey as with out all her help I may not b still with Haart !!!

Simon · 15 May 2022

Agent replied

Hi Simon Thank you so much for taking the time to write a lovely 5* review. I'm always happy to help when I can. Kind regards Nicola Lewis - haart Lettings Bristol

5/5

Google

The Heart team were lovely, Georgina who showed us round the properties is a particular star, and Nicola in the office make me laugh. Viewing properties is exhausting and at times demoralising, this team put some heart back into it- me and my partner felt cared for.

Olivier · 23 September 2024

Agent replied · 23 October 2024

Hi Olivier Thank you for appreciating our service by taking the time to leave a 5* Google review. Have a sense of humour is definitely a plus! We all wish you all the very best. Kind regards The haart Lettings Bristol team

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