haart Bristol reviews

★★★★★ 5/5

Google

Thomas was absolutely amazing! He was so helpful and he went above and beyond, we are really grateful to have him as our agent. 🤍 …

Naomi · 23 March 2024

★★★★★ 5/5

Google

Huge thanks to Ida in property management. Was very helpful.

Matt · 15 December 2024

★★★★★ 5/5

Google

Not only did Haart, Clifton, find me a buyer when other agents failed to, they're a lovely bunch of people too. My experience with James, George and Ben has been great so far. Unlike other agents, Haart has a strategy to sell your property and really makes it feel like they are doing their best. Very happy with their service so far.

Sam · 1 October 2018

★★★★★ 5/5

Google

You never know till you try! Unexpected speedy offer by just changing agents. To Haart with love. Friendly committed staff who know their area. Under offer and hope for a smooth 'sail' to completion. Thanks to Nigel for his clarity taking us through the process and to Aryan and Justine for their enthusiasm when accompanying prospective buyers. H and E

Eugene · 1 October 2019

★★★★★ 5/5

Google

Nicola showed great understanding and was patient with us throughout our encounter with her. She offered us an excellent service by making sure we secured an apartment. I would always recommend her any time any day. Haart Lettings is the best.

Rachel · 9 February 2023

★★★★★ 5/5

Google

Thomas was very helpful, friendly and knowledgable when talking on the phone and attending the property viewing.

Hetty · 12 August 2024

★★★★★ 1/5

Google

Your customer service personnel Ellie called me to argue with me about a viewing she didn't turn up to. Last week I was booked to view Soundwell close on 7/10/23 at 12:30 p.m. We got a text message to confirm the booking. My wife and I turned up at the said date and time to view the property but no agent was there. We rang Haart's estate agent's office and the person who answered our call confirmed the booking, she then said she would contact the Bristol office to inform them we were waiting at the property. After waiting for some time we left. On 9/10/23 Ellie called me to rebook the property on 16/10/23 at 3 pm. On 10/10/23 I received a call from Haarts estate agent staff who was asking me about who whole experience during the registration with Haart and during the viewing, I explained that my initial registration was good but I was disappointed no one showed up on Saturday to view the property with us and no explanation has been given about this. Ellie rang me this morning 11/10/23 to argue with me about why I gave this information. Look this is our first time viewing a property with this estate agency, we don't want any problem, we have cancelled our viewing on 16/10/23, sorry we don't want any argument. Thank you.

Mordy's · 14 October 2023

★★★★★ 5/5

Google

Thomas is great and has great patience, he has helped me through the whole process and helped me secure a property! Highly recommend

Jini · 22 April 2024

★★★★★ 5/5

Google

Atiyah was very polite and enthusiastic. She is an amazing sales person. We loved the house even before we arrived for the viewing.

Emmanuel · 22 April 2024

★★★★★ 5/5

Google

By chance, I stepped into Harrt Real estate, looking for a suitable house for long-term rental. I'm lucky to have met harrt group who are good at communicating, and among them, Thomas helped me solve my problems from beginning to end. Although I had just returned to the UK this time and my English level had seriously deteriorated, Thomas patiently explained to me again and again until I understood. He is very professional and excellent, his words are concise and straight to the point, and he is very efficient. With his help, I successfully rented a property that I thought was impossible at first, and met a very nice landlord. I am really grateful to Thomas, Shannon and other group members from harrt who helped me (sorry I forgot their names). Thanks harrt estate and lettings agents Bristol!

Zxc · 7 October 2023

★★★★★ 5/5

Google

We have been renting our place for a year. Nicole is fantastic, she had tenants lined up before the place hit the market. Same again just this week. Other team members have been communicative and efficient.

Paula · 22 June 2023

★★★★★ 5/5

Google

I had a great experience in finding a rental home with Haart. Absolutely fantastic service. Thomas was professional at all times, very friendly. Thank you so much for all of your assistance and answering all of my questions! Highly recommend!

M · 9 February 2023

★★★★★ 5/5

Google

I’m a first time buyer and Ellie Powell has been so helpful and has gotten things moving for me super quickly!

Miamouse · 22 May 2024

★★★★★ 4/5

Google

Thank you Shannon Bull for a Very quick respond to my email requesting for info regarding my property managed by haart.

Alison · 22 May 2024

★★★★★ 1/5

Google

Avoid them like the plague. It's been 3 months since we moved out of our property, which was rented through Haart, and we still have no idea when we will be getting our deposit back. In a cost of living crisis depriving people of £1673.05 seems insane but apparently this doesn't matter to Haart. It initially took a month for our property manager (Melissa) to tell us anything about our deposit, despite multiple emails sent and calls made, all of which were ignored. When we finally heard from her we were told 'the external clerk is having issues with his system' and that we would have to wait longer still. It was then another week before we heard back, at which point Haart attempted to deduct a substantial amount of our deposit. All for things we did not do: cleaning fees despite us leaving the place in a far better state than we found it, fees for the removal of a broken mirror and draw, both of which were broken when we moved in and are pictured already broken in the inventory given to us by Haart at the start of our tenancy. We obviously had to dispute this, which we did the very same day we received the email about the deductions (26/07/23). We were unable to raise an official dispute for over two weeks as they didn't tell us how to, once again we called and emailed repeatedly all to no avail. Since then we have heard absolutely nothing from them, once again despite us emailing and calling multiple times a week. At this point in time we do not know how much longer we will have to wait. I am not one to usually leave bad reviews but at this point we do not know what else to do. Here's hoping that they might suddenly care now that their incompetences are out for the world to see. There's plenty more I could say about Haart based on the things they put us through during our tenancy but all we want right now is to have our money, which we desperately need, back and to put this nightmare behind us.

Ruby · 25 September 2023

★★★★★ 1/5

Google

Changing from 5 to 1 starts. All the property managers in Bristol have quit and we are left in the hands of …

Georgia · 20 December 2025

★★★★★ 5/5

Google

As first time buyers we were initially worried about how seriously we'd be taken and how helpful estate agents would be but from the first phone call enquiring about viewings Thomas News on-Taylor (an estate agent at Haart) has gone out of his way to help us find a home we are happy with.

Madi · 8 January 2025

★★★★★ 5/5

Google

Aryan was such an enormous help when putting an offer into the flat I am purchasing. As a first time buyer it is obviously hugely overwhelming and stressful at times and he made me feel completely at ease whilst also being hugely informative about the process and the property. Thank you for making the process so easy Aryan!

L · 29 July 2019

★★★★★ 5/5

Google

Thanks Tom, I appreciate you helping us with anything we needed, me and my brothers have been trying this for a long time now and you made the process x100 easier.

Bronzi · 30 September 2023

★★★★★ 5/5

Google

Atiyah was very nice and full of smiles…she show me around the property and explain everything I need to know

Adebowale · 22 May 2024

★★★★★ 5/5

Google

This company delivers an exceptional service. I was new to the rental market and they have supported and guided me through the process effectively and efficiently. From Nicola who I had the Initial call with and then Ashley who kindly helped me with things I did not understand and finaly with Thomas who is one of the most outstanding people I have ever dealt with, he has patience and understanding which has really helped with the anxiety of finding a new place to live. I could not recommend this company more if I tried!

Demelza · 2 September 2023

★★★★★ 5/5

Google

Shannon Bull was an enormous help during end of tenancy deposit discussion. She was thoughtful, open, and did everything she could to make things to go smoothly without my having to do anything.

Simon · 1 August 2023

★★★★★ 5/5

Google

Great estate agents, especially for students. The staff are all really friendly and helpful; especially Shannon who has gone out of her way to make sure any issues we had were resolved. Would highly recommend!

Cameron · 2 June 2023

★★★★★ 5/5

Google

I'm at the start of my house hunting journey, but so far I've had exceptional service from Haart. Aryan was very knowledgable and informative at a viewing last weekend, and Justine has been incredibly helpful in getting me advice for 1st time buyers and keeping an eye out for properties that really meet my needs. Many thanks!

Kay · 29 July 2019