Trusted Agent profile · Bristol

Elephant Bishopston reviews in Bristol

★★★★★ Excellent

225 reviews across 2 platforms

2 The Promenade, Bristol, BS7 8AL

Elephant's office in Bristol, at 2 The Promenade, is rated 4.9 out of 5 across 225 reviews on two platforms, including 202 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

202

Reviews on Google

This office

Trustpilot logo

23

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Elephant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Google

Ben and the others at Elephant exceeded my expectations at every point, completely confirming why other people had recommended the the company to me. Responsive, knowledgeable, and most importantly, straight-talking, Ben was a pleasure to deal with and I wouldn’t hesitate to recommend him and Elephant again. Five stars.

Chris · 1 January 2023

5/5

Trustpilot

Amazing service from these guys

Amazing service from these guys. Nick was especially patient throughout and very professional.

James · 29 January 2025

5/5

Google

Very helpful and proactive team. Did a lot of chasing on my behalf and are clearly genuinely interested in helping. Alec and Sam were greatPositiveQuality, Professionalism

Stephen · 27 August 2021

Agent replied · 22 June 2023

Hi Stephen, thank you for your kind review! It was a pleasure to work with you.

5/5

Google

A big thank you to Emily Aumais and the team, Emily was great with communicating and helping manage our buyer throughout the process!PositiveResponsiveness, Quality, Professionalism, Value

L · 27 August 2021

Agent replied · 22 June 2023

Thank you!

5/5

Google

We haven't always had the best experiences with estate agents in the past, but we can hand-on-heart say that the whole Elephant office is a please to work with; they are friendly, honest and professional. Our first purchase fell through (no fault of theirs!), so they bent over backwards so sort out another great house for us. We really feel like they go the extra mile for both buyers and sellers.PositiveResponsiveness, Quality, Professionalism, Value

Joshua · 27 August 2021

Agent replied · 31 May 2023

Thanks Joshua, much appreciated!

5/5

Google

We had a very positive experience with Elephant. Ben and Emily were particularly helpful, very communicative and available to help with queries and questions. Would recommend!

Amanda · 22 June 2021

Agent replied · 22 June 2023

Thank you Amanda!

5/5

Google

The wonderful people at Elephant took all of the stress and worry out of the tricky situation of selling a flat and buying a house simultaneously. They took such care with all of the details right from the beginning, for example sending a great photographer who took brilliant photographs, so that we felt instantly reassured that we were in good hands and that every effort was being made so that we would get the best deal we possibly could. Everyone we dealt with at Elephant was also extremely helpful, clear and knowledgeable, and we really felt very expertly guided through the whole process, and that there was a sound plan in place to move things along. Plus, all the people we dealt with at Elephant -- Daisy, Nick, Alys -- and absolutely everyone else as well, were really just excellent at keeping in touch with us and, crucially, at following things up and chasing down all the details on a daily basis, without which I’m sure things would have been much, much slower. In the end we had a buyer within the first month of putting the place on the market, and were able to move house to a home we absolutely love in less than six months. Thank-you so much Elephant!

Orla · 23 June 2019

Agent replied · 22 June 2023

Thank you so much Orla!

5/5

Google

Elephant are simply fantastic. We have been working with Daisy on our house sale and I have been thankful every day we chose Elephant. Her attention to detail, marketing strategy and knowledge of the local market is second to none. Above all though Daisy and the Elephant team have the human touch; if you want to dispel any of the negative stereotypes usually associated with estate agents then I would recommend you give them a go.

Aimee · 22 June 2020

Agent replied · 22 June 2023

Thanks for your simply fantastic review Aimee!

5/5

Google

Elephant were fantastic from start to finish. I would highly recommend them. The team are very responsive, friendly and professional. I always felt they genuinely put my interests first with great advice about when and how to market the property best. Their valuation was realistic and helped generate plenty of interest in my property. Another important factor is the quality of the photographs taken by Elephant. They are wonderful and certainly helped make my property stand out from the crowd. The photos are such an important aspect in the Rightmove era. Elephant exceeded expectations and made the whole process of selling my property so much better. There's a reason that Elephant's boards are popping up so often in the area. Indeed, we will be using Elephant again when we sell my partner's property.

Joseph · 23 June 2018

Agent replied · 22 June 2023

Thanks Joseph, we like to keep our boardman busy!

5/5

Google

A big thank you to Emily Aumais and the team, Emily was great with communicating and helping manage our buyer throughout the process!PositiveResponsiveness, Quality, Professionalism, Value

James · 12 December 2020

Agent replied · 11 December 2024

Thank you!

5/5

Google

One of the best estate agents around. Very professional, timely and know the market very well. We worked with Samantha and can't recommend her highly enough. Great team all around.

Katya · 23 June 2019

Agent replied · 22 June 2023

Thanks Katya!

5/5

Google

In a world of Rightmove, I found Elephant to be the perfect estate agent. The consultation was most professional and the valuation spot on. The paperwork was easy and the photography truly illuminating. The open day and supplementary viewings were handled exclusively by Elephant, and very soon a full offer was skilfully negotiated. The after-sale follow through and closure were very attentive; and my buyer was most appreciative of the care and communication received. Hugely professional, but made simple and stress-less; excellent value

Stephen · 23 June 2017

Agent replied · 22 June 2023

Thank you Stephen - the perfect review!

5/5

Google

I had a brilliant experience with Elephant. Sam and the team were really great, helpful and also provided sensible and realistic advice where we needed it. Would highly recommend.

Sam · 23 June 2019

Agent replied · 22 June 2023

Thanks Sam!

5/5

Google

We wanted to use a local firm when selling our house, as opposed to a national machine, and elephant fitted the bill. While some of the other local companies we spoke to seemed competent, they had a rather hackneyed feel; we felt we were just more grist to their mill. Elephant on the other hand were a young, local team keen to make their mark and gave the impression our sale mattered. The brochure they produced was excellent as was their understanding of on-line technology in today’s market. They also stuck with it when things got difficult due to circumstances totally outside their control. I’d use them again and would have no hesitation in recommending them to a friend.

Andrew · 23 June 2016

Agent replied · 22 June 2023

Thanks Andrew

5/5

Google

We chose Elephant to sell (and buy) our house because as soon as we met the team, we felt that they were hugely capable and would understand our needs as a family. They didn't disappoint! They helped us navigate through the emotions of selling our home of ten years and found us one that has more than exceeded our expectations. They are warm, friendly and professional and I wouldn't hesitate to recommend them to anyone thinking of selling. AND they have a piano at their office....

Ali · 24 June 2015

Agent replied · 22 June 2023

Thanks Ali - you are welcome to come in and play the Piano anytime (although it is overdue a tune!)

5/5

Google

We couldn't be happier with Nick and team exceeded our expectations. Thanks for the help and advice.PositiveProfessionalism

Nicole · 27 August 2021

Agent replied · 22 June 2023

Thanks Nicole!

5/5

Google

Daisy and team made buying a house a lot easier! They were responsive and eager to help at each stage of the process. Thanks!

Guy · 23 June 2019

Agent replied · 22 June 2023

Thanks Guy!

5/5

Google

The best estate agent we have ever had any contact with! Sadly we had to move city before we could complete our transaction but even with the Elephant were so understanding and an absolute joy to work with. From friendly advice to making sure that who ever spoke to you had been properly briefed on your purchase/names/situation. I have recommended them to anyone looking to buy or sell in the Bristol area!

Annarosa's · 23 June 2018

Agent replied · 22 June 2023

Thank you Annarosa!

5/5

Google

Really good, went over and above to help things run smoothly.

Elinor · 14 April 2025

Agent replied · 26 August 2024

Thank you for the review Elinor!

5/5

Google

Kitty Douglas was professional and positive without being pushy.

John · 22 June 2022

Agent replied · 22 June 2023

Thanks John!

5/5

Trustpilot

I like my estate agent!

Elephant Estate Agents provided us with a really useful and high quality service. They organised the marketing very quickly. All the staff came to see the house before it hit the market. And then they were extremely helpful throughout the sale process. All for the same fee as the other local agencies, two of which I've used in the past. I never thought I would recommend any estate agent. But here I am.

DL · 24 September 2014

Agent replied · 6 July 2023

Thank you David; sorry we’ve taken so long to reply. You could probably tell us all the statistics attached to the delay! It’s much appreciated anyway. Thank you for our first TrustPilot review.

5/5

Google

The Elephant staff in Bishopston did a great job selling our home. It was a stress free and seamless process thanks to their ongoing communication. Those little things like making sure we understood their marketing, and the legal stages of the sale are so reassuring. We couldn't have asked for more.

Beth · 1 January 2023

Agent replied · 31 May 2023

Thank you Beth!

5/5

Google

We have hopefully sold our house through Elephant and viewed many houses with them The whole team is a breath of fresh air....{strange metaphor} They are such a likeable, friendly and responsive group of people who always go the extra mile {another strange metaphor} We are not' out of the woods'yet{and another} but we have every confidence in their counselling skills!!PositiveProfessionalism

David · 27 August 2021

Agent replied · 22 June 2023

Thanks Dave, whatever twists and turns lie ahead - we will be ready!

5/5

Google

We previously used Elephant when we bought and sold our previous properties, we were so impressed by their professionalism, friendliness, expert advice and guidance that we decided to use them again. …

Rachel · 14 April 2024

Agent replied · 28 April 2024

Thanks so much for the glowing review Rachel!

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Questions about Elephant Bishopston

Has Elephant Bishopston won any awards?

Yes. Elephant Bishopston won Trusted Agent in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Elephant Bishopston hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.

What do you need help with?

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