Trusted Agent profile · Bristol
★★★★★
225 reviews across 2 platforms
2 The Promenade, Bristol, BS7 8AL
Elephant's office in Bristol, at 2 The Promenade, is rated 4.9 out of 5 across 225 reviews on two platforms, including 202 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Elephant Bishopston hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
The Trusted Agent 2026 results for Elephant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
5/5
GoogleI have just bought a house in Bristol through Elephant and they were on-the-ball throughout the process and did all they could to help it go smoothly and efficiently.PositiveResponsiveness, Quality, Professionalism
Thank you Ben!
1/5
GoogleNot good, happy to misrepresent a property, also very pushy agent not willing to help or concede that there are problems with property or that the truth has been concealed.
Sorry you were unhappy Jack. We saw the situation a little differently to the way you described and are more than happy to talk it through with you or your mum at any point. We hope you went on to find another property!
5/5
GoogleGreat experience selling our property with elephant! So refreshingly different from your average estate agents ! Professional , knowledgeable and passionate about what they do every step of the way. Thoroughly recommend!
Thank you Louise - pleased we were able to provide refreshment!
5/5
GoogleMatthew and the Elephant team were absolutely fantastic at selling our flat and we also bought our new house through them. Their professionalism, communication, photos and brochure were brilliant. We cannot recommend them enough.
Thanks Lucinda for your absolutely fantastic review!
5/5
GoogleWe have just bought and sold through Elephant. Ben and Nick worked hard throughout the entire process, keeping everything running smoothly. We really can’t recommend them enough, thanks Elephant!
5/5
GoogleVery pleased with the service received from Ben while buying a house. We would definitely use them again (but hopefully not for a while yet)!PositiveProfessionalism
Thanks Ryan!
5/5
GoogleFriendly, warm, helpful reception, lovely environment to do the business of hitting and selling houses. Very personable, quality service.
Thank you DJ!
5/5
GoogleDespite the difficult times (lockdown) the team at Elephant we're always responsive to my enquiries and really helpful in the completion process. Thank you!
You can't lock us down! Thank you very much for your review Julia.
5/5
GoogleThey work towards completing the deal. Good job
Thank you Mehrdad, we are pleased you had a good experience!
5/5
GoogleThey work towards completing the deal. Good job
Thank you Mehrdad, we are pleased you had a good experience!
5/5
GoogleHad excellent service as a buyer from Ben at Elephant. Very responsive and helpful throughout the process.PositiveResponsiveness, Quality, Professionalism
Thank you Rich
5/5
GoogleReally great and pleasant house buying experience. Alec at Elephant was great. Two months from first viewing to collecting keys - can't complain about that! Thanks Elephant!
As you can tell by the time it is taken to respond to your review, we can't always guarantee such speed! Pleased your experience was so positive. Thank you Laura!
5/5
GoogleGood experience buying a flat with Ben from Bishopston Elephant - really helpful and responsive to all my questions.PositiveResponsiveness
Thanks Chris!
5/5
GoogleJust started with Elephant; all great so far; photos really impressive and are much better than when I bought the property
Thank you Michael!
5/5
GoogleGreat communicators, really helpful with getting things moving quickly and always had good advice. Really excellent service, highly recommended
Thanks Jack!
5/5
GoogleJust started with Elephant; all great so far; photos really impressive and are much better than when I bought the property
Thank you Michael!
5/5
GoogleVery professional and always able to be contacted throughout the process. Highly recommend.
Thanks Chris - hope you are enjoying the new family home!
5/5
GoogleExcellent service. Interacted mostly with Nick and Emily and was very satisfied.
Thank you Eva - we hope you are enjoying your new home
5/5
GoogleDoing a great job of selling my property.
Thanks Stella!
1/5
GoogleDreadful....proving why there has been a sharp growth in online/alternative services.
Sorry to hear it. Please get in touch if you want to explain how we let you down, it would be great to understand. Maybe we can win you round!
5/5
GoogleVery polite, friendly and professional. Would definitely recommend them.
Thanks Louise!
5/5
GoogleGreat estate agency
Thank you!
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks Tom!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Elephant Bishopston won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Elephant Bishopston hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
