Every review we hold for the Bristol office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a really positive experience with Elephant (Bishopston office) throughout the process of purchasing my property. From the very beginning, the team were friendly, professional and helpful, and I always felt that I was in good hands.
In particular, Ben was absolutely fantastic throughout the whole process. There were definitely some stressful moments, particularly with solicitors on both sides making things more difficult than they needed to be, but Ben was brilliant throughout and seemed to genuinely care about making the process as smooth as possible. He kept me informed, helped me stay positive, and even cheered me on when things were getting particularly frustrating!
I’m so grateful for all his help and support and honestly couldn’t recommend Elephant and Ben highly enough. A really lovely experience from start to finish!
Ursula · 13 September 2026
Agent replied · 13 October 2026
Thanks Ursula, we are so pleased you had a lovely experience!
★★★★★ 5/5
GoogleI engaged Elephant Bishopston for the sale of my property in Easton. Alex was fantastic to work with from start to finish, incredibly supportive but also pragmatic where it was required, and managed to push the process through to meet my quite tight timeline. The real differentiator between Elephant and other agents is that the person doing the initial valuation is the same person that takes you through the entire sale process; no handing off to another team. In addition to that, Elephant’s grasp of the local Easton market proved to be spot on - they really know their stuff. I can’t sing their praises highly enough.
Hannah · 13 September 2026
Agent replied · 13 October 2026
Thank you Hannah!
★★★★★ 5/5
GoogleI have recently moved in to a new house and Elephant were instructed by our sellers. Alex was really proactive and helpful from the first viewing through to the release of keys - and the bottle of bubbly was a brilliant and appreciated touch! If you are looking to sell your house I would not hesitate to get in touch with Elephant - and if you notice they are acting somewhere in a chain you are in, I would feel grateful and confident that the sale will progress as expected.
Ellie · 13 September 2026
Agent replied · 13 October 2026
Thanks Ellie!!
★★★★★ 5/5
GoogleElephant acted for us on our sale and purchase in Bishopston and they were absolutely amazing. It was a really long and tricky process, but Alex and Dhani were so supportive, helpful and pragmatic.
On our sale, Dhani’s knowledge and years of experience really shone through. He knows his stuff! It really felt like he had our backs at times, which is what we needed.
Elephant’s client service is second to none. Buying/selling a house is one of the most stressful things you can do and having the right agent can make the world of difference. I wouldn’t use any other estate agents in Bristol. Thank you!
SG89 · 13 July 2026
Agent replied · 13 October 2026
It's great to hear you felt so well supported by our team - thanks for taking the time to write your review!
★★★★★ 5/5
GoogleI'd like to thank Dhani and the team at Elephant (Glos Rd) for their sage advice, dynamism (when necessary) and unerring support through the sometimes straightforward, sometimes nightmarish journey of 'the latest house move'.
I used Elephant last move as well - just 18 months ago (it's a long story) and had no hesitation in returning.
Of course I told them I was planning to speak to others to get a good deal, but I wasn't really - although they probably saw straight through my pathetic ploy with their Elephant Soul Reader Varifocals, so more fool me.
Anyway, back on track for this last bit - a huge thank you and, literally, an elephant sized recommendation.
Stu · 13 May 2026
Agent replied · 13 October 2026
An elephant sized thank you Stu. BTW.. have you seen our soul reader varifocals, we seem to have misplaced them somewhere...?!
★★★★★ 5/5
GoogleWe have just completed on selling our house in Bristol and would like to say a huge thank you to Ben Adams and the team at Elephant who have been brilliant throughout.
We went with Elephant after a recommendation and some not so great experience of other agents. Despite needing to market our property at a tricky time of year, shortly before Christmas, the team got the property onto the market quickly and viewings booked in. Ben's communication, professionalism, support and advice have all been excellent throughout and thanks to his help and negotiation skills we accepted an offer we were happy with early in January and completed in just over a couple of months.
Elephant absolutely stand out and deserve all the great reviews they get. They are honest, up front and trustworthy and they are genuinely lovely to work with. I only wish we had gone with them sooner. I would highly recommend going to them if you are looking to sell your house.
H · 24 March 2026
Agent replied · 14 April 2026
Thank you so much for sharing your feedback - it means a lot!
★★★★★ 5/5
GoogleElephant were absolutely fantastic during my house sale! From start to finish! Communication was brilliant throughout, feedback was regular and always transparent and helpful! The sale went through incredibly smoothly once the offer had been made - it then only took just over two and half months to complete! Massive thanks to Emily, Ben and the team at Elephant 😊
Jane · 13 August 2026
Agent replied · 13 October 2026
Thanks for sharing your feedback Jane!
★★★★★ 5/5
GoogleI cannot recommend Elephant estate agents enough. They gave me 100% support and beyond with selling my house and also helping me to find a new home. My sale at one point took some twists and turns and they were completely on it, professional, factual, supportive and always with great care. They were communicative and went many extra miles to help me sell and to reassure and support. They are an estate agents with a real difference. Alex was the person who supported me there and was fantastic.
When you sell and buy a house, you want that expertise and care. Highly recommended.
M · 14 March 2026
Agent replied · 14 April 2026
Thank you so much for taking the time to write us a review!
★★★★★ 5/5
GoogleIf you’re looking to sell your house in Bristol use Elephant! We decided to sell our family home through elephant having purchased it through them 13 years prior!
From the outset they (Alex in particular) were fantastic. When we found our dream home our house was not yet on the market. We asked Alex to help us with a quick marketing strategy and we had a buyer within 2 weeks. From there on to completion Alex was incredible! His communication and support was fantastic! Buying and selling houses is stressful but Alex kept us sane through the whole process. We can’t thank him (and Elephant) enough! We are now living our new home and are truly grateful for the support from Alex and the team!
Amy · 14 March 2026
Agent replied · 14 April 2026
Thanks Amy - great to move you again 13 years later!
★★★★★ 5/5
GoogleBen Adams oversaw the sale of our flat in Bishopston. It was a reasonably long & drawn out process (through no fault of his / Elephant). Ben was patient & communicated fantastically throughout the whole process. He provided sensible & appropriate advice when needed & we would definitely recommend him & the rest of the team to other sellers.
Matthew · 13 August 2026
Agent replied · 13 October 2026
Thanks for your review Matthew!
★★★★★ 5/5
GoogleSuperb, personable way of working, honest and hard working, building great trust through their regular and informative communication. They would go above and beyond to ensure a smooth process, responding to our of hours queries and coming up with ways to move a challenging process forwards. I would highly recommend Ben and the team
David · 13 August 2026
Agent replied · 13 October 2026
Thanks David!
★★★★★ 5/5
GoogleI have recently bought a house from a vendor who was using Elephant for the sale, and have been extremely impressed by this estate agency, and in particular by Ben Adams, who saw the sale through from beginning to end. It wasn't always straightforward, and there were some bumps in the road along the way (at one stage I had to pull out of the process, and then later re-enter negotiations) but Ben was great: understanding, tactful and assertive without being pushy (a rare skill). I have dealt with lots of estate agents over the past 4 years, having sold my mother's house and a couple of other houses, and Elephant have been the best. It is really great that you are always dealing with just one person, who knows all the history of the sale and understands the personalities involved, and Ben worked extremely hard at crucial moments, chasing solicitors and working to facilitate negotiations and bring them to a satisfactory conclusion. It was a job very well done! Thank you Ben. From this experience I would recommend Elephant without hesitation. They went above and beyond.
Susan · 28 December 2025
Agent replied · 27 January 2026
Thank you so much for your review Susan!
★★★★★ 5/5
GoogleI have previously joked that estate agents are devils (sorry!), but having now sold our home through Elephant I am really impressed with the service and care that we received. We had need of a fast sale as we had our offer accepted on "the dream house", when our own home was not even on the market. We had 3 estate agents visit and Ben won the tender through being calm, efficient, and non-aggressive with his sales strategy (there was one agent who made me a bit uncomfortable with pushy tactics). Ben organised 5 pre-market viewings and we sold our house with 3 proceedable offers and in <3 weeks.
In addition I liked that Elephant do 30 minute viewings rather than 15 as I think that gives potential buyers a genuine ability to make a decision. Photos were excellent also.
Ben was readily available throughout the post-offers to completion process, providing me an outlet for anxieties, chasing (one particularly difficult!) solicitor, and maintaining excellent communication throughout.
We are now in our dream home and can't quite believe the whirlwind that just happened, but we got there and are very happy. Thank you!
Carla · 28 November 2025
Agent replied · 27 January 2026
I am pleased we banished the devil and that you are happy in your dream home! Thank you for the kind review Carla
★★★★★ 5/5
GoogleI honestly cannot recommend Elephant enough. They really know their clients and managed to sell my house before it even hit the open market. This enabled me to secure the property I fell in love with. The support I received from Alex was amazing. He was my dedicated agent and dealt with me personally the whole way through. He was with me every step of the way, communicating effectively with me, the agent I was purchasing through, all other parties in the chain and the solicitors involved. There were hiccups along the way, as there always are, but he ironed these out quickly and took so much pressure off of me. He genuinely cares and looks after people. Signing up to Elephant was the best decision I could have made. I have friends trying to sell through other agents without success and without the same level of customer support. Don’t waste your time choosing anyone else - choose Elephant - you won’t regret it 😊
Becky · 29 September 2025
Agent replied · 13 October 2026
Thanks Becky!
★★★★★ 5/5
GoogleWe wanted to give a special shout out and thanks to Ben Adams who helped us secure our first home in Bristol. He made us feel instantly at ease, he is down to earth and very knowledgeable. We moved from London with a toddler and when the process got very stressful towards exchange/completion he worked really hard to get the answers that we needed to move forward. Thanks to Ben and the whole team at Elephant we would highly recommend them and would absolutely use their services in the future!
Leela · 29 September 2025
Agent replied · 13 October 2026
Thanks Leela!
★★★★★ 5/5
TrustpilotTruly fantastic estate agents
We sold our flat in Kingsdown, Bristol, through Elephant and we couldn't have been happier with our choice. Alec was our main point of contact throughout the process and he was brilliant. From the initial valuation, Alec's expert knowledge of the local market and wider industry was very clear. We were also very impressed by Alec's transparency in making sure we understood that many of Elephant's competitors would be cheaper.
Elephant were worth every penny! We got an offer for the asking price after two weeks on the market, which was around the timeframe that Alec expected. Alec was responsive, friendly and helpful throughout the sale process, and extremely proactive. We had some issues with solicitors elsewhere in the chain and Alec fought hard to get it sorted, and to keep us in the loop. When Alec took annual leave he was covered by Sam, who was just as brilliant - friendly, honest, proactive and communicative. The sale went through and Elephant were instrumental in making sure that it did.
We would recommend Elephant to anyone, 100%. Whenever we have to sell our new place we will be extremely lucky to find estate agents anywhere near as good as Elephant again! It was a pleasure to deal with people with real integrity. Heartfelt thanks to Alec, Sam, Matthew and the team!
Matt · 18 June 2026
★★★★★ 5/5
TrustpilotBest estate agents in Bristol
Elephant acted for us on our sale and purchase in Bishopston and they were absolutely amazing. It was a really long and tricky process, with various bumps along the way, but Alex and Dhani were so supportive, helpful and pragmatic. They really supported us and there were times we thought about giving up and I honestly think that if it hadn’t been for their unwavering support and unbiased advice, (especially Dhani as the agent on our sale), we would have.
We spent a long time in comms with Dhani as our sale took a year, and his knowledge and years of experience really shone through. He knows his stuff! It really felt like he had our backs at times, which is what we needed. Both him and Alex were friendly and warm, and always communicative.
In fact, everyone we spoke to at Elephant was super friendly and no matter who you spoke to, they’d be able to help or give you the update you needed. Their client service is second to none. Buying/selling a house is one of the most stressful things you can do and having the right agent can make the world of difference. I wouldn’t use any other estate agents in Bristol. Thank you!
SFG · 15 June 2026
★★★★★ 5/5
TrustpilotOutstanding Support From Start to Finish
We recently sold our home on Ash Road with the help of Elephant. The sale wasn't completely straightforward, but Alex and the team were fantastic from start to finish.
Alex was always available when we needed him, kept us updated throughout, and worked incredibly hard behind the scenes to keep everything moving. You could tell he genuinely cared about getting the sale over the line and helping us move into our new home.
Although we didn't buy our onward property through Elephant, Alex was still incredibly helpful and supportive with that part of the process, often stepping in and helping where other agents didn't. He went above and beyond on numerous occasions, helping to navigate a tricky chain and resolve issues before they became bigger problems.
We're extremely grateful for all the support we received from Alex and the wider Elephant team and wouldn't hesitate to recommend them to anyone looking to buy or sell a property.
Edward · 9 June 2026
★★★★★ 5/5
GoogleI sold my house in St Werburghs Bristol with Elephant Estate Agent Gloucester Road, Bristol office in July this year (2025). Elephant made a good impression from the very first valuation visit by Ben Adams. I had valuations from four local estate agents and it wasn’t because of the cakes that I choose Elephant.
I found on that first visit that Ben was very knowledgeable about selling and house prices in my local area, he was open to discussion and not pushy, his valuation made sense, I felt it wasn’t overly high or too low, I trusted that Ben and Elephant would do a good job for me, I wasn’t just anyone selling my house as Ben took the time to get to know me as a person.
Going forward the house sold in 1 weekend of block viewing with 3 offers at the asking price. Further down the line I was also impressed with Ben’s calmness as all around were panicking about demands from a new build company in my onward purchase chain. Ben was a very good communicator with all parties concerned and he always had the answers and could put my mind and my buyers mind at rest during anxious moments in the process. Moving house is stressful and choosing the right Estate Agent who is able to work with you, your buyers and the solicitors is important, I’m glad I made a good choice.
Amanda · 14 August 2025
Agent replied · 14 April 2026
Thanks for taking time to write that lovely review Amanda
★★★★★ 5/5
GoogleWe recently exchanged on a house that Elephant were selling and the estate agent is Alex. We couldn’t have had a better experience. Although we weren’t technically his client, Alex treated us as if we were and really went above and beyond to work with us and seller to get a fast and efficient sale. Highly recommend Alex and Elephant.
Jade · 14 February 2026
Agent replied · 14 April 2026
Thank you so much Jade!
★★★★★ 5/5
GoogleI have recently sold my house through Elephant Agents Gloucester rd and have nothing but praise for them.Dhani was absolutely brilliant and dealt with the whole thing extremely efficient and always communicated well at every step.He even helped me with writing my offer application for the house I was trying to buy ! The whole team were also very helpful if he was ever not available.I would highly recommend them to anyone .
Ali · 14 August 2025
Agent replied · 14 April 2026
Thanks so much for your positive review Ali!
★★★★★ 5/5
TrustpilotNick and his team were a dream to work with
Nick and his team couldn't have been more helpful in the our sale of our home. Being local to the area he knew exactly how to market the property and sell all the positive aspects about the area, including the fantastic schools. He helped us every step of the way, assured us with regular updates throughout the process and even helped explain any jargon. Will always recommend Elephant to and friends or family who are looking to buy or sell. Couldn't have been more happy with our experience.
Jody · 26 March 2026
★★★★★ 5/5
TrustpilotFantastic experience selling with Elephant
We have just completed on selling our house in Bristol and would like to say a huge thank you to Ben Adams and the team at Elephant who have been brilliant throughout.
We went with Elephant after a recommendation and some not so great experience of other agents. Despite needing to market our property at a tricky time of year, shortly before Christmas, the team got the property onto the market quickly and viewings booked in. Ben's communication, professionalism, support and advice have all been excellent throughout and thanks to his help and negotiation skills we accepted an offer we were happy with early in January and completed in just over a couple of months.
Elephant absolutely stand out and deserve all the great reviews they get. They are honest, up front and trustworthy and they are genuinely lovely to work with. I only wish we had gone with them sooner. I would highly recommend going to them if you are looking to sell your house.
H · 20 March 2026
★★★★★ 5/5
GoogleAs buyers, we honestly couldn't have asked for better service. From start to finish, Elephant (and a big shout out in particular to Alex!) were brilliant. They kept us informed, helped us with recommendations on movers, surveyors and everything in between, nothing was too much of an ask. Should we ever look to sell our new home (which I hope we won't!) I wouldn't hesitate to chose Elephant as the estate agent of choice for Bristol!
Jessica · 13 August 2026
Agent replied · 13 October 2026
Thanks Jessica!
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