Elephant Bishopston reviews in Bristol

★★★★★ 5/5

Google

Fantastic experience with Elephant Bishopton Office. They handled the sale of our house so well and worked hard to exchange and complete at short notice. Thank you so much to Alex who reassured us from the beginning, gave us expert advice and was always on hand to answer questions. Also, a special mention to Emily who was super helpful, responsive and kept us informed at every stage. The team are professional and efficient and we highly recommend their services to anyone looking to sell or buy in the area.

Sophie · 29 April 2025

★★★★★ 5/5

Google

Alex and the team were brilliant in helping me sell my house in Horfield. Patient, persevering (in all the right ways) and really easy to deal with throughout. I felt I could totally trust them and reckon both the buyer and I were as best supported to completion as we could have been. Would thoroughly recommend.

Tom · 28 December 2025

★★★★★ 5/5

Google

We recently exchanged on our first home in BS5 through Elephant, and couldn’t be more pleased with the service. We had two prior sales fall through and felt a certain wariness on our third attempt. Alex was quick to calm any jittery feelings we had. He was empathetic to the worries of first-time buyers. Understood our needs and was able to offer expert advice and insights that were invaluable in making informed decisions. Above, Alex was incredibly communicative and responsive, no matter how trivial the ask. Alex was brilliant and Elephant are the agents you want by your side. I cannot recommend them highly enough!

Suta · 14 April 2025

★★★★★ 5/5

Google

What sets elephant apart in my view, is their culture. Their marketing is fantastic of course- selling my home before it even reached market, but their approach was individual. They listen, give great advice and are there throughout the process. I’ve met a few of the team, but recently, Dhani has been awesome with my purchase, navigating with his cool professionalism, and Alex has been an absolute angel with selling my current home, diplomatic and always available for advice. I’ve bought twice and sold once so far with elephant, I say so far, because we’ll see them again when we downsize in about 10 years! Thanks guys!

Tina · 14 April 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Alex from Elephant, and we couldn’t be more impressed with the service he provided. From start to finish, Alex made the process of buying our first home seamless and stress-free. The entire process took just 10 weeks, which is remarkably quick, and much of that is thanks to Alex's dedication and professionalism. Alex was always open, communicative, and responsive, ensuring we were kept informed every step of the way. Even when our initial offer was rejected, Alex didn’t give up. He kept us in mind and followed up when the previous sale fell through, showing his commitment to finding us the right home. We are incredibly grateful for Alex’s persistence, expertise, and personal approach. He made what can often be a daunting experience smooth and successful. We highly recommend Alex and the team at Elephant to anyone looking to buy or sell a home.

Christian · 14 April 2025

★★★★★ 5/5

Google

Great experience working with the Elephant men! Alex was amazing throughout the whole process - always happy to answer our many questions, patient with talking things through and super quick to respond! Unlike some estate agents who can feel a bit too sales focused, the team at Elephant are knowledgable, approachable, friendly and never pushy. They were more than willing to show us properties even when we wern't quite ready to buy which really helped ease the pressure. Alex's support and guidance throughout has massively helped make our house move a smooth experience. Would highly recommend!

Holly · 14 April 2025

★★★★★ 5/5

Google

I had a fantastic experience working with Ben at Elephant on Gloucester Road. From the start, his professionalism, patience, and flexibility made the process stress-free. He was exceptionally accommodating, even after our offer was accepted, he went out of his way to arrange additional property visits alongside local tradespeople. Having submitted offers on several properties in the area, our experience with Elephant stood out as the most transparent estate agents to work with. Ben’s honest and clear communication, along with his willingness to adapt to our needs, truly sets him apart. I highly recommend Ben and Elephant for anyone seeking a hassle-free and reliable estate agent experience.

Ciaran · 14 April 2025

★★★★★ 5/5

Google

If you are looking for a professional, caring, supportive Estate Agent who puts their clients at the centre of all they do, then choose Elephant. They are a great team, with a superb philosophy which means you know through the whole process, from the first visit to moving day, everything will be completed as they say it will. And there is more to praise and be grateful for! Their communication is amazing, from answering simple questions to explaining difficult processes, and is done in quick time and in a friendly manner. I was never left feeling it was too much trouble, in fact I felt the opposite. A special thank you to Ben who definitely went that extra mile and was nothing at all like the pushy salesman I thought an Estate Agent would be. He couldn’t have been more honest, caring and professional. I thoroughly recommend Ben and the team to anyone buying or selling in the Bristol Area. I score them 10/10, five stars all the way.

Vivien · 14 April 2025

★★★★★ 5/5

Google

Ben was more of an advisor rather than "just" an agent. The only one of 3 agents to advise staging an empty property. Also, quick off the ball and very professional and timely. Wrote up the viewers of the property advising their thoughts and position to progress. All in all a brilliant service, thoroughly recommend.

Laurence · 28 December 2025

★★★★★ 5/5

Google

We had a fantastic experience buying our first home with Elephant Estate Agents. Alex and the team were incredibly helpful, guiding us through the entire process with clear communication and support. They made everything feel straightforward and easy to understand, which really took the stress out of the journey. No question was too much trouble, and they were always willing to help whenever we needed. We’re so grateful for their professionalism and friendliness, highly recommend to anyone looking for a reliable and supportive estate agent.

Simon · 2 April 2025

★★★★★ 5/5

Google

Alex from Bishopston Branch was brilliant. When we initially thought about selling our house Alex came round to look at the house, discuss the market and value etc and there was no pressure to commit there and then. There was good communication throughout and Alex was extremely kind and reassuring on moving day when it was a tad stressful. Would definitely recommend.

Frances · 30 August 2025

★★★★★ 5/5

Google

We recently bought a house and Elephant acted for the sellers throughout the process. They were brilliant to deal with from our side too, really responsive and communicative at every stage, which made the whole process so much smoother. Alex in particular was fantastic: quick to reply, clear with updates, and always helpful in moving things along. Would happily deal with them again.

Jos · 13 September 2026

★★★★★ 5/5

Google

We had issues with our chain both Evie and Alex were brilliant. Worked so hard to get everything through

Rhys · 13 August 2026

★★★★★ 5/5

Google

We've massively appreciated having Ben from Elephant providing excellent advice and guidance along the journey we've had to selling our house. He has taken time to get to know us and our hopes and has been great with communication throughout. He has been instrumental in the very quick sale process we've had in the end, with the time from offer to exchange being just under two months. Thank you Ben for everything

Amanda · 14 April 2025

★★★★★ 5/5

Google

Alex from Elephant was extremely professional and knowledgeable, and was very helpful to us despite representing the vendors. He always ensured the solicitors on both sides are on track and helped to resolve many hiccups we had along the way with the solicitors. Thank you Alex and the Elephant team! We look forward to starting our new life in Bristol!

Narges · 14 August 2025

★★★★★ 5/5

Trustpilot

The elephant team made the challenging process of selling much easier

The elephant team made the challenging emotional rollercoaster process of selling my daughter’s home so much easier. They always gave a helping hand, but were never pushy. There is a relaxed office environment so that we always felt welcome and ant ease. Elephant is, in my opinion, by far the best estate agent in Bristol. They are definitely friendly, approachable, and honest, and genuinely kind and caring.

Miss · 26 March 2026

★★★★★ 5/5

Google

We recently sold our house through Elephant, and we were very happy with the experience throughout. A special shout-out to Alex, who went above and beyond to ensure everything ran seamlessly. His knowledge, communication and dedication were second to none. He kept me informed every step of the way and always made time to answer any questions .I highly recommend Elephant - and especially Alex! Thank you again

Sam · 14 April 2025

★★★★★ 5/5

Trustpilot

Elephant Estate Agents

Sam, Alec and the team were brilliant, I was selling my Fathers flat in Bristol. I live in a different city. They went beyond my expectations of Estate Agents. They built good relationships with purchasers and solicitors. Sam went into flat to flush loos, run taps, oversee contractors, contacted various professionals, involved in administration of flat,

Jackie · 28 May 2026

★★★★★ 5/5

Trustpilot

I have bought and sold a good number of…

I have bought and sold a good number of houses over the years and Elephant is by far the best estate agent I have worked with. Alec and his team are excellent and offer a friendly, professional and proactive service. From start to finish the level of communication and the advice given made for a smooth and minimally stressful experience. I highly recommend Elephant.

Danila · 26 March 2026

★★★★★ 5/5

Google

We were selling in BS5 and looking for an agent who would understand us and our needs. We didn't just want a bit of marketing - we wanted someone to be there throughout the stressful process right up until exchange. Someone not only to find us buyers, but to find us the RIGHT buyers. Alex was exactly who we were looking for and a fantastic ally from the very start. Incredibly knowledgeable, communicative, trustworthy and transparent. He was able to advise and help us through a few bumps and keep all stakeholders informed and on board. An absolute professional but an absolutely top guy too. If you want more than just some nice photos (although the photos were nice!) I couldn't recommend Elephant more highly. The rest of the team we met / spoke to along the way were all brilliant too. They care and it shows. Full marks.

Nick · 13 October 2024

★★★★★ 5/5

Google

We've just exchanged on the sale of our property in Horfield with Elephant and couldn't fault the team, especially after a terrible experience with another agent previously. Alex from the Bishopston branch clearly has a lot of knowledge and experience selling similar properties in BS7. He handled the pricing and marketing, and his valuation was realistic. The listing strategy and viewings were well managed, and despite a rocky market we had an offer within weeks of going live. Once the offer was accepted, Emily took over the conveyancing progression, and her persistence made all the difference. Communication was consistently quick and clear, and we always knew where things stood. Selling a property is stressful, and the team at Elephant made it far less painful. We'd recommend them without hesitation.

Jess · 6 October 2026

★★★★★ 5/5

Trustpilot

Knowledgeable, responsive team who saw our sale through to exchange

We've just exchanged on the sale of our property in Horfield through Elephant's Bishopston branch, and we couldn't fault the team, especially after a terrible experience with another agent previously. Alex clearly has a lot of knowledge and experience selling similar properties in BS7. His valuation was realistic, and the marketing and viewings were well managed. Despite a rocky market, we had an offer within weeks of going live. After the offer was accepted, Emily took over sales progression and her persistence made all the difference. Communication was consistently quick and clear, and we always knew where things stood. Selling a property is stressful, and Elephant made it far less painful. We'd recommend them without hesitation.

Jess · 4 October 2026

★★★★★ 5/5

Trustpilot

Alec and his team at Elephant were very…

Alec and his team at Elephant were very efficient and as first time buyers they were very supportive throughout the whole process. Buying in a chain was more complicated than predicted and we felt they handled the situation to the best of their ability. Would certainly work with them again.

Jack · 3 June 2026

★★★★★ 5/5

Google

We bought our house through Elephant and the service was fantastic, especially Morgan who managed the process smoothly with excellent communication to keep everything on track with great attention to detail. He was always a few steps ahead of us, managing communication between the various parties and ironing out potential issues before they became problems.

Amy · 21 April 2025