Elephant Bishopston reviews in Bristol

★★★★★ 5/5

Google

A pleasure to deal with. Very professional, efficient and personable. Katy is superb - an asset to the office. Thanks again!

Chris · 23 June 2018

★★★★★ 4/5

Google

Did an adequate job, reasonably priced, not annoying

Robin · 14 April 2025

★★★★★ 5/5

Google

I recently sold my house in Greenbank with Elephant. I got the house valued by 3 agents. Elephant didn’t give the highest valuation but I was impressed by Alex’s straightforward manner and that he didn’t over-promise (which I thought was a risk with other agents). I’m really pleased with the result. The photos, listing, and viewings were handled very professionally by Alex and Ben; we got thorough updates after each set of viewings; and we received an offer (above the asking price) within a month. Alex’s advice was invaluable at each stage: he was good at anticipating problems, and both thoughtful and proactive about keeping us and our buyer updated, once we had an offer accepted ourselves and we were in a chain. It was great to deal with Alex, and the wider team: we could rely on him to be straight with us, we never had to chase him, and he clearly understood the market. I’m happy to recommend Elephant!

Tom · 31 January 2023

★★★★★ 5/5

Google

I think I will not exaggerate saying that the Elephant Estate Agents in Bristol team are the best I have experienced in my long career of moving houses. Alex Stock, the agent which was my main contact was professional in every meaning of this word. Responsive, knowledgable, helpful with tenacity to overcome any issues that came along in the rather stressful process of selling ones house. I would not hesitate for a second to recommend Elephant Estate Agents if you want to sell or buy a property in Bristol.

Seba · 31 January 2023

★★★★★ 5/5

Google

We had a great experience with Elephant. We had a very realistic valuation of our house and bought the house of our dream through them. They were professional yet refreshingly genuine and personable team of people. We sold our house as valued and bought our new lovely house at a good price. Thanks again guys and keep up the good work. Tom / Lily / Art

Tom · 1 June 2019

★★★★★ 5/5

Google

The team at Elephant managed to maintain continuity across personnel changes, which was helpful. They were usually responsive and gave sensible advice. They were also reassuring (correctly so) at times when the process was rather stressful (for outside reasons!). They also make an excellent cup of tea.

Jo · 2 December 2022

★★★★★ 5/5

Google

From the enthusiasm in selling my home to the sheer tenacity and creative problem solving in keeping the chain together in a protracted process, elephant exceeded all my expectations. More like friends than estate agents (Can I say that?), they are there for you when you need them most. When buying and selling, the agreed sale is just the start of a tricky business. Superb!

Sylvie · 23 June 2018

★★★★★ 5/5

Google

The entire Elephant team was fantastic throughout the sale of our property. They took time to get to know our flat and provided plenty of useful advice, as well as producing very professional details. We were very happy with the service and the price achieved, and Elephant was invaluable during the sales progression process, keeping us up to date and ensuring everything went as smoothly as possible.

Abi · 24 June 2015

★★★★★ 1/5

Google

Their estate agents do not do any research into properties they are selling. Whilst showing potential buyers around a flat they let themselves into two private properties trying to find the back door. All it would have taken is for the agent to be there two minutes early to familiarise themselves with the property and thus avoid embarrassment. Very unprofessional.

Jessica · 22 June 2020

★★★★★ 5/5

Google

Great team at the Gloucester Road branch headed up by the very professional Emily Aumais. Dealt with a recent sale and purchase efficiently, and in a timely fashion, during a period of heightened activity due to increased pressures because of the pandemic and financial incentives within the housing market. Well done and many thanks!PositiveResponsiveness, Professionalism

Clu · 27 August 2021

★★★★★ 5/5

Google

We have had an amazing experience whilst dealing with Tom at Elephant and would recommend them without a doubt. After having a couple of negative experiences with other estate agents it’s been such a relief to find an independent one that genuinely cares about their customers. Would definitely use them again!PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 27 August 2021

★★★★★ 5/5

Google

The team at Elephant have been brilliant but Ben Adams in particular has gone beyond the call of duty with his quick and clam responses which steady nerves and with his perceptive responses to tricky questions I feel he has helped me immensely in getting a view of the process.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 27 August 2021

★★★★★ 5/5

Google

I bought a flat through Elephant estate agents. They were excellent throughout the process and always responded quickly to emails and phone calls. They kept me updated when there were a few issues with certificates and always pushed to keep the process transitioning quickly and smoothly. I would thoroughly recommend them.PositiveProfessionalism

T · 27 August 2021

★★★★★ 5/5

Google

As someone looking to buy a house, I'm normally pretty wary of estate agents. The whole team at Elephant have been so honest, kind and professional. They feel like they're on everyone's side and want the best outcome for both seller and purchaser. They come highly recommended.PositiveResponsiveness, Quality, Professionalism

Benjamin · 27 August 2021

★★★★★ 5/5

Google

My sincere thanks for the support on our purchase, it was very smooth, and the team were very helpful and friendly! Particular thanks (and congrats on the first sale!) to Ben, and particularly appreciated the patience and advice when things slowed down. I’d happily recommend selling or buying through Elephant to any prospective clients.

Alex · 22 June 2020

★★★★★ 4/5

Google

A modern estate agency with great customer service and a fabulous look, which is everything when you want your house to stand out from the crowd on the internet. Unlike most estate agencies they are good at communication and are as keen as you to get that sale to completion. Would recommend, much more impressive than the competition.

Clara · 23 June 2016

★★★★★ 5/5

Google

Bought a flat through Elephant in 2020, overall they did a great job! From offer to completion spanned most of the year's Covid disruptions and Elephant kept me in the loop throughout the process and were always available when I needed to speak to them! Would recommend!

Robert · 22 June 2021

★★★★★ 5/5

Google

I cannot recommend Elephant estate agents enough! An incredibly efficient, professional and most importantly friendly team. Nick supported us every step of the way in what was quite a stressful process, going far and beyond his role. they shine above all other estate agents we have encountered (and that's quite a few!)

Hannah · 23 June 2019

★★★★★ 5/5

Google

So great to work with. Really felt like they were championing us through our move. Really couldn't have done it without them! Would highly recommend them, always accessible, always helpful, not pushy, thoughtful and supportive.

Laura · 3 September 2022

★★★★★ 5/5

Google

We recently bought a flat listed through Elephant. They were fantastic in keeping us in the loop and always available for extra viewings or discussion if we needed them. The Christmas decorations in the Gloucester Rd branch were also lovely.PositiveResponsiveness, Quality, Professionalism

Caitlin · 27 August 2021

★★★★★ 5/5

Google

Absolutely wonderful. A super team of highly experienced, committed and patient professionals. We have used Elephant twice now for house sales in Bristol and would use them again in a heartbeat. Wonderful presentation of our property and tactful and adept negotiation of the sales progression.

Julian · 22 June 2020

★★★★★ 5/5

Google

My experience with Elephant from start to finish was professional and transparent. They kept in contact and liaised with the seller which created a positive open and honest relationship. Thank you for the great service.

Tom · 31 May 2022

★★★★★ 5/5

Google

I met Nick Durbin today to value my mothers house in Horfield. I gotta say that he is a credit to Elephant estate agents with his Excellent Knowledge of the local area and friendly personality.PositiveResponsiveness, Quality, Professionalism

Matt · 9 January 2022

★★★★★ 5/5

Google

What an AMAZING service! Purchased a property through Elephant and can say it was an absolute pleasure. Katy and all of the team are such a professional and friendly bunch made the entire process a joy! Highly recommend this estate agency!

Zak · 23 June 2018