5/5
GoogleProfessional and excellent service from the beginning till the end. One of the most responsive teams I have ever seen. Special thanks to Leonie!PositiveResponsiveness, Quality, Professionalism
Trusted Agent profile · Bristol
Cloud9 Aspirational Property Management Bristol reviews
★★★★★
344 reviews across 1 platform
11 Downleaze, Bristol, BS9 1NA
Cloud9 Aspirational Property Management's office in Bristol, at 11 Downleaze, is rated 4.8 out of 5 across 344 reviews on 1 platform, including 344 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Cloud9 Aspirational Property Management, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
Google5/5
GoogleI contacted this agency about renting an apartment. All questions were answered legally competently and offered a good option. It's a pleasure to work with you Ellie Parslow!!!
Agent replied · 30 July 2023
Dear Tanya Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
2/5
GoogleGot the job done on a house I am renting but very dissapointed to have to moved in with so much dog poo all in my driveway and a smell thats not nice to live around, if this had happened after I had moved in, Id be happy to clean it, the fact they are managing this property. I called up to try get something sorted and was told nothing can be done, its not right at all, to part with over £9300 up front, £2000+ deposit on a house and have to clean up other dogs poo off my driveway on the first day i move in. Very very dissapointed If im honest... got the rental sorted for me though which is why i added an extra star.
5/5
GoogleEimer, was really flexible and helpful during our search and process for placing an offer on the property. All the team were helpful when calling for more information and getting a better understanding of the process.PositiveResponsiveness, Quality, Professionalism
Agent replied · 30 July 2023
Dear, Foxykandy23, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleMy wife and I would like to send our thank to Ashley Parsons for her help and professionalism in finding our ideal rental property. Top marks should go to Ashley! Amir and Shahrzad
5/5
GoogleI recently rented my property with the help of Stuart Glanfield and his team. Stuart was extremely helpful and professional and made the process straightforward. I would highly recommend him.
5/5
GoogleAshley Parsons was extremely helpful and was always very perfessional when I was dealing with her. I would highly recommend anyone new to the rental market to deal with her.
5/5
GoogleWonderful working with Stevie of GG. She's professional and responds in a timely manner during what can be a stressful process.
Agent replied · 30 July 2023
Dear Yomi Otuminu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe are very happy with interactions so far and the way our property is being left and really appreciate the speed of responses we get especially Danielle and Charlotte
5/5
GoogleGreat service and friendly staff. I would like to say a big thank you to Courtney for all of her help and patience. She is amazing.
5/5
GoogleThe agents working here are very thorough and professional. Special thanks to Ebrahim who helped me to find a brilliant rental and explained everything nicely.Highly recommended!
5/5
GoogleAshley Parsons was extremely helpful and was always very perfessional when I was dealing with her. I would highly recommend anyone new to the rental market to deal with her.
1/5
GoogleDishonest, Rude and despicable are the three words I can describe their service. We have been unfortunate enough to been in a house buying deal involving them. We were bullied over the phone to exchange on the property which did not have the final completion certificate & when we were at point of exchange the house was sold to separate buyer that means they kept showing the house to other buyers whilst we spend all the money on survey etc, this was the revenge they served to us when we did not exchange I would highly recommend readers to look into internet based Estate Agents and not to use their service for any reason.
5/5
GoogleGreat service, quick, informative and helpful. Especially Eimer who helped massively as me and some friends were looking to rent our first property. Very lovely patient lady!
5/5
GoogleExcellent service from the lettings team! Adam in particular was very helpful and forthcoming with support and advice throughout the entire process letting my property in Ruislip. It is refreshing to work with an agent who gives honest, realistic advice and understands my requirements.
Agent replied
Dear Christina - Thank you for reviewing our Ruislip Lettings office. We are pleased to hear that you were happy with our service throughout the letting process and look forward to working with you again in the future. Kind regards, Paul Gillespie
5/5
GoogleWe are very happy with the interaction so far, Sophie Cook was very professional and kept us informed with every step of the way. Thanks Sophie and GG team.
5/5
GoogleEimer, was really flexible and helpful during our search and process for placing an offer on the property. All the team were helpful when calling for more information and getting a better understanding of the process.
Agent replied
Dear, Foxykandy23, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleThe agents working here are very thorough and professional. Special thanks to Ebrahim who helped me to find a brilliant rental and explained everything nicely.Highly recommended!
5/5
GoogleI would like to show my appreciation to Ellie Parslow for her dedications and professionalism for helping me to search property. Overall Good Experience !
Agent replied · 30 July 2023
Dear Chirag Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleProfessional, efficient and couteous!! You couldnt ask for anything more from your estate agent. A very special thank you to Emma Furlong - HIGHLY RECOMMEND!!!
5/5
GoogleEllie had very professional attitude and everything went smoothly from the day we secured the flat until the day of moved in. Well done, Ellie
Agent replied · 30 July 2023
Dear Alina Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many Thanks Sarah Lettings Manager
5/5
GoogleStevie helps me a lot to find a gorgeous home for my family. Strongly recommend.
Agent replied · 27 August 2023
Dear Samuel Hui Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMollie, Ebrahim and the team have been helpful and patient in helping me find my new place . Top customer service and satisfaction.
5/5
GoogleLeonie has supported me through my first renting experience, very kind, efficient, informative and supportive. Very good experience overall. Thank you very much.
Agent replied · 30 July 2023
Dear Mericia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Questions about Cloud9 Aspirational Property Management Bristol
How many reviews does Cloud9 Aspirational Property Management Bristol have?
Cloud9 Aspirational Property Management's Bristol office has 344 reviews across 1 platform: 344 on Google.
What is Cloud9 Aspirational Property Management Bristol's rating?
Cloud9 Aspirational Property Management Bristol is rated 4.8 out of 5 across all 344 reviews, and 4.8 out of 5 on Google from 344 reviews.
Has Cloud9 Aspirational Property Management won any awards?
Yes. In The Trusted Agent 2026 awards: Cloud9 Aspirational Property Management, Bristol won Gold.
Where is Cloud9 Aspirational Property Management's Bristol office?
Cloud9 Aspirational Property Management Bristol, 11 Downleaze, Bristol, BS9 1NA.
