5/5
Thank you Stuart and the team at Gibbs for making the process of letting my property pain free, particularly during Covid.
Trusted Agent profile · Bristol
★★★★★
344 reviews across 1 platform
11 Downleaze, Bristol, BS9 1NA
Cloud9 Aspirational Property Management's office in Bristol, at 11 Downleaze, is rated 4.8 out of 5 across 344 reviews on 1 platform, including 344 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Cloud9 Aspirational Property Management, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
5/5
Thank you Stuart and the team at Gibbs for making the process of letting my property pain free, particularly during Covid.
5/5
I have been speaking with Sarah Cleverley and I am impressed with her professionalism and the consistent delivery of high-quality service. An Absolute delight to work with to rent out my property
Dear Jade Harvey, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Great, fast, helpful and much more. Special thanks to Sophie for being so attentive and wonderful. Would definitely work with them again ;)
5/5
Just a quick review, commending Sophie Cook on her help with my finding a property. I initially called regarding another property, which had unfortunately gone off the market. Sophie sent through a number of viable alternatives, and we arranged viewings for the next day. She even gave me a lift back to near where I was staying! All in all, a very professional service, with the customers' needs always in mind.
5/5
Would happily use Stevie again to help us find a flat, very helpful and knowledgable about the area and market we were searching in. Court
Dear Romany, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Professional, expert, experienced advice. Danielle found the most wonderful tenants who I am sure will settle into our house and make it into happy home. I can highly recommend her honest and efficient service.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
I would like to thank Ebrahim for his professionalism and promptness in helping myself achieve my property. Absolutely brilliant !
1/5
This agency is very unprofessional, this review is to make people aware. Staff have no communication skills. They are very unprofessional with their work and dealing with their clients.
Dear Joao - We are sorry to hear of your frustrations. Unfortunately we cannot find and record of you on our system. Please can you provide us with more details or alternatively get in touch directly with the office so we can look into this matter further? Many thanks, Gibbs Gillespie
5/5
Great service! Ebrahim made sure the whole process was easy and kept us informed every step of the way.
5/5
Great service by Ellie Parslow, registration was quick and felt very confident and comfortable throughout the discussion.
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Currently in the process of looking property and I've been in touch with Ellie Parslow very quick, responsive and personable!
Dear Karthikeyan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Great service, professional and friendly especially Ebrahim. Would personally recommend him again!
5/5
I would like to thank Courtney for her professionalism and trying help me to find my new home
5/5
Thank you Ebrahim Almufti for your wonderful supper throughout the process of finding a property. Much appreciated!
5/5
We were looking for a one bedroom flat near the High Street and Ruislip station and Sophie Cook has just realised our desires, both for me and my partner. She called me in just before the flat was going to be put on the market, as she knew what we wanted. She has been very friendly and professional and responsive to all my enquiries. Highly recommended.
5/5
Excellent service friendly behaviour from kizzy🤗 …
Dear Chirag Patel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
We have Giggs Gillespie to manage our property and they are very professional and responsive. Definitely recommend them!PositiveResponsiveness, Professionalism
Dear Jasmine, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Very professional, knowledgeable and courteous at all times. Advised us at every step of the way, making the entire process stress and trouble free. Highly recommended
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
Thank you to Sophie Cook for her availability. Great contact and very efficient when we have requests.
5/5
Emma was super helpful in getting formalities done quickly and efficiently. Superb customer service. Keep it up.
5/5
Currently in the process of looking and I've been in touch with Stevie- very quick, responsive and personable!
Dear Roisin, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Just rented house, with a help of Leonie Sansom.
Dear Sergei Ledenev Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Very helpful and professional lady Ellie as well as the whole team pleasure to work with
Dear Ela Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Great service, professional and friendly especially Ebrahim. Would personally recommend him again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cloud9 Aspirational Property Management's Bristol office has 344 reviews across 1 platform: 344 on Google.
Cloud9 Aspirational Property Management Bristol is rated 4.8 out of 5 across all 344 reviews, and 4.8 out of 5 on Google from 344 reviews.
Yes. In The Trusted Agent 2026 awards: Cloud9 Aspirational Property Management, Bristol won Gold.
Cloud9 Aspirational Property Management Bristol, 11 Downleaze, Bristol, BS9 1NA.