Ocean Land & New Homes reviews in Bristol, City of

★★★★★ 5/5

Trustpilot

Financial Advisors: Mortgage and Protection

Simon and the team were very friendly, and helped with all aspects of choosing a new mortgage for our house purchase (we were selling and buying). Simon also helped us through all the options of mortgage protection (life cover and income protection) - these were clearly explained, and it made the process of choosing the various covers much more straight forward. We would highly recommend, and will definitely use Simon for remortgaging etc in future!

David · 17 October 2024

★★★★★ 5/5

Trustpilot

Having bought several properties

Having bought several properties, this was the first time (by recommendation) that I’ve used Ocean. London leases are not easy but to be honest, I cannot believe the service I got from Linda and her team. She went beyond any expectation to get my sale through. It was her expertise and confidence at all times that guided me through a difficult sale. Such calmness from her but attentive response every time when needed. Thank you so much Linda. We are indebted to you.

Customer · 15 July 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Ocean Letting and Management, and I couldn't be more satisfied with the experience. From the initial application to resolving any issues, the process was seamless and professional. A special thanks to Lily, who has been incredibly helpful and responsive throughout. She ensured that my tenancy application was completed smoothly, even addressing issues on her end to facilitate the process. Her dedication and professionalism made a significant difference, and I am grateful for her support. I highly recommend Ocean Letting and Management, and I specifically commend Lily for her outstanding service.

Itai · 12 July 2024

★★★★★ 5/5

Trustpilot

10/10 experience!

After looking at several companies to help me with my mortgage, I settled on Ocean Estate Agents as they were recommended to me and I could not be happier with my experience. Luigi was my mortgage advisor and he did an amazing job! He was incredibly diligent throughout the whole process, always available to discuss any questions I had and made the entire process as seamless as possible. As a first-time buyer, this experience was quite daunting so I was very grateful to have one less thing to worry about and I really felt that Luigi made the entire process as easy and straightforward as possible, I could not recommend Ocean more!!

Reem · 11 July 2024

★★★★★ 5/5

Trustpilot

Great experience with Ocean Estate Agents

We recently had the pleasure of working with Simon Lack to find a suitable mortgage, and we were very pleased with the experience. Simon was very friendly, professional, knowledgeable, and incredibly helpful. He took the time to understand our financial situation and provided clear, tailored advice. His expertise meant that we found the best mortgage deal, saving us both money and time. We would highly recommend Simon Lack to anyone in need of a mortgage advisor.

Gratsiela · 11 September 2024

★★★★★ 5/5

Trustpilot

James and Jemima have been terrific

James and Jemima have been terrific. They are prompt and a pleasure to deal with. All queries answered quickly. They helped us find good tenants. Would highly recommend to anyone looking for a reliable estate agent with friendly and knowledgeable staff. Keep up the great work James and Jemima

Bintesh · 14 September 2026

★★★★★ 5/5

Trustpilot

From the day we viewed the house to all…

From the day we viewed the house to all the admin work it went smoothly the support from the team.Jemimma and James were great from day one.Thank you so much.

Getrude · 13 February 2026

★★★★★ 5/5

Trustpilot

Very professional

Ocean was the second estate agent I used and were very professional and upfront on charges. There were plenty of viewings which were all booked with plenty of notice. Had an offer within 6 weeks. Kept informed at all stages of the process.I also used Ocean Lawyers which made the process smoother. There was regular communication and any issues that arose were swiftly and promptly dealt with.I would definitely recommend Ocean and would use them again .

Happy · 10 August 2024

★★★★★ 5/5

Trustpilot

The service provided by Ocean was perfect

The service provided by Ocean was very professional, personable and efficient. In particular Mollie who showed us several properties and was very helpful, friendly and very informative which was crucial as we were first time renters. Tommy was also very responsive on email, quick to answer any questions or queries we had and was a great help in making the formal process of securing the property very smooth and stress free. We would highly recommend!

Holly · 11 September 2024

★★★★★ 5/5

Google

I recently contacted Ocean Lettings & Management to enquire about them managing a house I own in Bristol. From the outset I found Will Jenkins to be professional, knowledgeable and, above all, really helpful in guiding me through the steps required to get my house ready for letting. There were a lot of steps I needed to take which I wouldn’t have known about if it hadn’t been the excellent service I received from Will and his team. As soon as the house was ready for advertising Lily Butler conducted the viewings on my behalf and provided me with details of perspective tenants. They then carried out all the reference checks required which again was something I would not have been able to do alone. Alun Johnson really helped arrange for the delivery of white goods and was instrumental in helping to have a fault with the boiler fixed swiftly and with the minimum of fuss. With so much work required to make the house compliant (electrical tests, gas certificates, decorating, delivery of white goods) I would not have had everything ready if it had not been for Will and the team at Ocean Lettings & Management. I would highly recommend them to anyone looking to rent out a property in the Bristol area and I know that my house is in good hands.

Peter · 12 June 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with William Jenkins, a Senior Lettings Negotiator at Ocean Estate Agents, and I must say that the experience was exceptional from start to finish. William’s professionalism and attention to detail were truly impressive. He was always prompt in responding to my inquiries, often replying quickly, and kept me informed at every stage of the letting process. His proactive approach ensured potential issues were addressed before they became problems, making the entire process smooth and stress-free. One of William's standout qualities is his excellent communication skills. He has a knack for explaining complex concepts in a way that is easy to understand, which was incredibly helpful for someone like me who is not very familiar with the intricacies of property letting. His friendly and approachable demeanour made me feel comfortable and confident throughout our interactions. Furthermore, William’s dedication to finding the right tenants for my property was remarkable. He took the time to thoroughly vet potential tenants, ensuring that they were a good fit for my requirements. His attention to detail gave me peace of mind, knowing that my property was in good hands. Working with William Jenkins at Ocean Estate Agents was a fantastic experience. His expertise, professionalism, and commitment to top-notch service make him an outstanding Senior Lettings Negotiator. I highly recommend William to anyone needing letting services; you will not be disappointed. Thank you, William, for your exceptional service and dedication.

Ting · 12 June 2024

★★★★★ 5/5

Google

We bought our first home through Ocean and the team there Neil (mortgage advice), Ollie (estate agent) and Nicola (Move Manager) were super helpful from the onset, always making time if we needed a last minute appointment. They were quick at responding to emails and were always happy to answer our calls. Neil always squeezed us in for last minute appointments and Ollie was professional and easy to talk to. Nicola was especially useful at explaining details, listening to and sorting our concerns and was always positive and polite.

Hannah · 12 June 2024

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

A great experience from start to finish. Communication from everyone at Ocean was professional, timely and informative. Curtis took us smoothly through the initial marketing process before passing over to Move Manager Lauren who kept us updated throughout the sale. Using Ocean’s in-house conveyancing team made things really easy as everything was under one roof, and again Lily and the team were a pleasure to deal with - nothing like the usual narrative around solicitors. Staff helped us to navigate a few challenges elsewhere in the chain as we got nearer to exchange and completion, again keeping us updated and offering reassurance. I wouldn’t hesitate to recommend Ocean Estate Agents and Ocean Property Lawyers, and in fact have already done so which has resulted in friends listing their properties with Ocean! Our vendors’ estate agent also commented on how good Ocean were to deal with.

Claire · 11 June 2024

★★★★★ 5/5

Trustpilot

Louise Studley is the answer to what…

Louise Studley is the answer to what makes our experience of Ocean Lettings excellent: diligent in the everyday nitty-gritty of household issues. So if there was an issue of something needing fixing, she is there immediately organising the fixing of it. Louise is also happy to negotiate new contracts, acting fairly but impartially between landlord and renter. We can't thank her and Ocean Lettings enough. This is for the whole period from September 2023 to July 2024

Jane · 21 July 2024

★★★★★ 5/5

Trustpilot

Wonderful experience with ocean…

Wonderful experience with ocean lettings! Jemima has been especially helpful throughout and great communication! thank you :)

Olivia · 10 May 2026

★★★★★ 5/5

Google

Amelia West who was our guide was very kind, enthusiastic, and answered all of questions which made it really enjoyable and gave us a really good idea of what the property was like as well as the surrounding area. Although the branch was about to close, Amelia forwarded our interest straight away which ensured we received the application form that night and the whole process was complete within less than 24 hours. Amelia was prompt and approachable in all matters.

Alex · 13 May 2024

★★★★★ 5/5

Trustpilot

5 stars!!!

5 stars!!!They always have been professional and honest. Their support has been very useful. All the crew has been close to me since the beginning, supporting me step by step till the end of the process.I had the good idea to get the mortgage advisor with Ocean.. and I think Richard has been excellent. Also their solicitor has been pretty good.Thank you everyone. I particularly need to thank Emily, Emily, Kiera (and her beautiful colleague), Patricia and Kirstie.

COSIMO · 14 June 2024

★★★★★ 5/5

Trustpilot

Kept promises and efficient

My overall experience has been great from all the team at Ocean. I chose Claire Ham due to her local knowledge, having sold neighbouring property recently she assured me she had some potential leads. The property sold the same weekend it went on the market for the asking price. Jenny Green, Ashleigh Westcott-Egan and team then made the rest of the process as easy as possible, keeping me updated with developments. They progressed without as need to chase things right through to completion. Thanks

Desnie · 6 May 2024

★★★★★ 5/5

Trustpilot

Our tenants were found quickly and…

Our tenants were found quickly and efficiently and Charlie was very professional throughout the process

LINDA · 16 May 2026

★★★★★ 5/5

Trustpilot

Brilliant estate agents

Brilliant estate agents - specific shout out to Jenny who put so much work into keeping everything moving. Always available to answer my calls and emails.

Customer · 15 February 2026

★★★★★ 5/5

Trustpilot

Use Ocean!

My mortgage was arranged by Richard Jarrett at Ocean, who was recommended by Adam Byrom and I couldn’t be happier. Richard was brilliant at a time where mortgage rates were changing almost daily, he dealt with numerous phone calls/e-mails from me per week without complaint and kept me updated constantly with prices and the best mortgage provider. He was professional, knowledgeable and polite and was brilliant throughout, got us a great mortgage at a great rate, if it wasn’t for Richard my mortgage would be at least an extra £100 a month if not more. Thank you to Richard and to Adam!

Ben · 17 April 2024

★★★★★ 5/5

Trustpilot

Very friendly and informative

Amelia West who was our guide was very kind, enthusiastic, and answered all of questions which made it really enjoyable and gave us a really good idea of what the property was like as well as the surrounding area. Although the branch was about to close, Amelia forwarded our interest straight away which ensured we received the application form that night and the whole process was complete within less than 24 hours. Amelia was prompt and approachable in all matters.

Alex · 16 April 2024

★★★★★ 5/5

Trustpilot

Tanya and especially Sam were great

Tanya and especially Sam were great. Giving updates every week. Knew of people who would like our home and sold within two days. Sam was very sensitive regarding my husband cancer appointments and never disturbed us during appointments and always checked how we were after. If we wanted to revisit home we were buying Sam always went out of his way to organise time suitable to us. He is a very warm professional young man whom ocean are lucky to have. Also Tanya gave us updates every Tuesday and listened to any concerns and dealt with them. Things went very smoothly from beginning to end and definitely recommend them.

Marion · 14 April 2024

★★★★★ 5/5

Trustpilot

Excellent service received from Ocean…

Excellent service received from Ocean Financial Services in getting a mortgage for our first house. Tracey, Simon and their team were fabulous during the whole process.Unlike many brokers that just set a mortgage term and LTV in their quotation tools, Simon really cared about listening to our needs and finding the best tailored product which gave us peace of mind with low monthly payments and no limits on overpayments.Tracey was very informative and followed up our file with periodic updates, giving also the necessary guidance to move on things with rest of buying process.We'll recommend them to any friend getting on the housing ladder.

Antonio · 1 April 2024