Trusted Agent profile · Bristol, City of

Ocean Clifton reviews in Bristol, City of

4.8

★★★★★ Excellent

1,633 reviews across 3 platforms

187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY

Part of Ocean, see every office.

Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,633 reviews on three platforms, including 348 Google reviews rated 4.8.

Google logo

4.8 / 5

348

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,284

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very Professional and Customer Oriented…

Very Professional and Customer Oriented Solicitors. Kelly Jones was able to provide help at each step and added significant value by really taking care of the details of the prep Process and connecting me with trusted contacts. Ocean Solicitors Service Level is really top-notch, and beyond that it's details that make the difference. Thanks to each of you for all your efforts and the above and beyond assistance you provided during sale process. Much Appreciated and looking forward to working you on the next project.

Manual · 15 January 2024

5/5

Google

Fantastic experience with Ocean. Ollie was a great agent, and Nicola was really communicative as our move manager. The whole process from start to finish took less than 3 months, and we were so impressed with their professionalism and service throughout.

Daniel · 17 August 2025

5/5

Trustpilot

Selling your home can be extremely…

Selling your home can be extremely emotional and stressful. The Ocean Bradley Stoke team are professional and compassionate. They offer a personal and supportive approach throughout the whole process. We encountered a number of obstacles which were managed incredibly well by the team. If you are considering an estate agent you will not be disappointed. Thank you Ocean

Sallly · 16 May 2026

1/5

Trustpilot

Will not answer email my son moved in…

Will not answer email my son moved in no microwave oven main oven not working properly fridge is acting as a freezer the room prived is only small compered to the previous room from the same company and had to paye more money from last year can not get any response addresses jackel road bristol student accommodation Still not sorted out coker and fridge and know recived a bill from cancil for tax of £1500 as they forgot to send student exemption to cancil would not recommend the to any one

Phil · 23 October 2024

Agent replied · 23 October 2024

Thank you for your review. We have noted that maintenance issues were reported and advice was provided for the majority of the operational concerns raised. Your Property Manager will contact you today to discuss any outstanding issues, arrange necessary works if appropriate, and provide their direct contact details as your specific point of contact.Regards, Ocean

5/5

Trustpilot

We would like to sincerely thank…

We would like to sincerely thank our mortgage advisor Richard and his team at Ocean for the outstanding support provided throughout our home-buying process.

Blas · 21 January 2026

5/5

Google

Had an excellent viewing of a rental flat in Clifton with Jack Evans from Ocean. Very professional, direct, and on the ball with maintenance work to be done on the flat. The flat was pleasant and seemed comfortable.

Oliver · 27 September 2026

5/5

Trustpilot

Flawless Service!

Flawless Service!My partner and I recently purchased a property and we were needing to rent our property we were living in. The buying process was quick and easy as well as regular updates from Liz each week on the progress of the purchase. We also used Ocean for the rent out our property which was a great option. James and Jemima went above and beyond from start to finish to get our property filled with tenants. I appreciate the work they put in, due to it being late nights and not in normal workings hours. They were at the property for every viewing without fail. From our perspective this was flawless service and we are using them to manage the property also. Thanks again James and Jemima.

Matthew · 22 December 2023

5/5

Trustpilot

Easy as anything!

House hunting in Bristol can be daunting as all heck, in a constant state of checking ads, calling letting agents, making applications, all while it feels like your competition is half the city. Ocean has been by far the most attentive and supportive letting agency of the bunch! Particular shout out to Tommy who's always been on call to answer any questions and make sure that we're well informed every step of the way!

Larry · 24 April 2024

5/5

Trustpilot

Fantastic solicitors for property purchase

We had a great experience with Ocean Property Lawyers. They do convenancing for all properties, not just those sold by their estate agent. The price was competitive and good value for the service we received.Our solicitor was Karen who was fantastic from start to finish. She went out of her way to ensure the process went smoothly, in spite of a major blunder by our mortgage advisor. I think it's safe to say we wouldn't have managed to complete on time without her support.The assistant team were also responsive throughout (special shout out to Emily) and it was always easy to get hold of someone with any questions.I would highly recommend Karen and the Ocean team to anyone purchasing a property!

Robin · 15 December 2023

5/5

Trustpilot

December move in time for Christmas

All the team were super helpful and supportive . They did an amazing job with the marketing and arranged for 23 viewings over a weekend of which ten put in offers.There were a few set backs along the way but the advice offered was very helpful. Special shoutout to Julie the move manager for all the reassurance and support.

Kim · 18 December 2024

5/5

Google

Our experience with Ocean Letting and Management has been great. William Jenkins has been handling our viewings and applications and has been incredibly helpful and friendly throughout the process. He has responded to our questions very quickly through both email and phone, and has kept us frequently updated whilst we waited for things to progress. The process has been very professional and straightforward and we would thoroughly recommend.

Tania · 26 July 2024

5/5

Trustpilot

Highly recommend Ocean!

Before putting our house on the market we invited 3 Estate Agents to give valuations and discuss their terms of business. We chose Ocean because we liked Clare’s easy and clear communication and felt the valuation was realistic. Ocean were excellent throughout the whole process, particularly when there were numerous hitches further down in the chain causing unexpected delays. They kept us informed very regularly and were proactive in dealing with buyers solicitors and agents. The service felt personal, professional and supportive and they achieved a good price for us despite a fluctuating market. We would have no hesitation in using Ocean again and recommending them to others. Particular thanks to Jenny for her ongoing communication with regular email and telephone updates and advice.

Maire · 26 November 2023

5/5

Trustpilot

I was helped by Charles for me to get a…

I was helped by Charles for me to get a house l am currently living in from the first day l decided to rent it. I viewed the house mid August and Charles was my guide all the way through l got the keys. He was patient with me as the journey unfolded.He would give me feedback all the way .He was very helpful, I would not hesitate to refer to anyone.The whole team is just awesome and I am very grateful

Vee · 21 November 2023

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Ashleigh Westcott-Egan was very professional and dealt with every query quickly and professionally. She was a joy to work with. Very lovely young lady who returned every concern with answer and reassurance. She was on the ball with everything and made the whole experience so much easier knowing I had her a email or phone call away. They are very lucky to have her. Definitely recommend them.

Marion · 14 April 2024

5/5

Trustpilot

Oceans kept me fully up to date.

MR · 21 May 2026

5/5

Google

Have viewed several properties with Jack Evans and each time he has been friendly, polite and very knowledgeable about each property. He is quick to reply to emails and just a super lovely guy.

Alice · 10 October 2026

5/5

Google

Jack and the rest of the team were all extremely friendly and very helpful. The property viewing and process went really well thanks to them all. Would definitely recommend to anyone looking for their next property

Montell · 27 September 2026

4/5

Trustpilot

Personable, professional and delivery focussed

Steve and team were incredibly proactive in marketing the sale of my property, going above and beyond as I was trying to secure my onwards purchase - ecaluation on a Friday, photographer on the Monday and live on Rightmove on the Tuesday. The sales brochure and photographs were excellent. Ocean secured several offers on my property, with offer accepted 3 days after listing - working at an incredible pace. Perhaps most importantly, securing a very good price. Really personable and friendly team. Steve has always been very happy to help and provide advice on my onwards purchase, often out of hours - which has been much appreciated. Even better ifs for me, would be enhanced clarification of buyers positions; smoother handling of offers (such that it reduces the pressure on the seller) and a more proactive approach to the management of the end to end sale (as was adopted at onboarding/listing). Thanks very much for all of your hard work. Sebastian

Sebastian · 31 October 2023

5/5

Trustpilot

Great service so far!

Although I've only just started the process with Ocean Estate both Tommy and Will have been really friendly and genuinely seem happy to help me with any queries I have. Everything is resolved in a timely fashion with no hesitation and unlike other Estate/Lettings agents I've worked with, they seem like they actually want to provide a good service to their customers rather than using the market to stiff-arm tenants into agreements that suit them.

Tyler · 20 February 2024

5/5

Trustpilot

Incredibly helpful and friendly

Our experience with Ocean Letting and Management has been great. William Jenkins has been handling our viewings and applications and has been incredibly helpful and friendly throughout the process. He has responded to our questions very quickly through both email and phone, and has kept us frequently updated whilst we waited for things to progress. The process has been very professional and straightforward and we would thoroughly recommend.

Tania · 3 July 2024

5/5

Google

From start to end the Ocean team provided us with great support and assistance as international company in renting a house for our employees. This is not a common task due to local and immigration regulations that you are unfamiliar with as foreign company. William has been very professional in communication, the company verification phase and closing the agreement. No matter how big or small the question was he always took the time to explain everything thoroughly and made me feel at ease! Same with Megan, super professional in the formalities to close the deal. Thank you guys! Im pleasantly surprised and gratefull.

Mariana · 25 October 2023

5/5

Google

Myself and my partner recently let a property through Ocean. Amelia dealt with the arrangement of the viewing and what came next after we made an application of the property. She was so so helpful and approachable- we didn’t feel like we couldn’t ask questions and any issues we had she dealt with haste and very professionally. She even managed to organise some furniture for the new unfurnished property through the existing tennats who were getting rid of a few bits which was a great help with our move and made it so much easier. Also a thank you to Will who showed us around the property in great detail! I’d 100% recommend letting through Ocean!

Alice · 25 October 2023

4/5

Google

Both Amelia and Lily have been a pleasure to work with in viewing properties and processing my rental agreement. Amelia was very friendly and helpful during the viewing and was knowledgeable about the property. Similarly, Lily has been responsive, helpful, and quick to go the extra mile with support for a new tenant. So far, Ocean is on track for a 5 star review but given that it's so early in the relationship I can't confidently comment on the whole experience yet which is why I've rated with 4 stars and not 5. In saying that, from everything I've seen so far Ocean appear to be an excellent company that works efficiently and effectively for their tenants.

Kyle · 25 October 2023

5/5

Google

Will Jenkins from Ocean lettings has helped me find tenants for my Bristol flat. Throughout the whole process Will has been approachable, professional and knowledgeable. Best of all, he has made sure that everything which needed to be done was carried out quickly and efficiently so I was able to get tenants within a short space of time. He gave excellent advice on what changes should be made to present my flat in the best possible way and he also knew exactly the amount of rent which was achievable. I am using a letting agent because I live so far away from Bristol and now I have complete peace of mind knowing that my flat will be looked after competently.

Lissa · 25 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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