Ocean Clifton reviews in Bristol, City of

★★★★★ 5/5

Google

Myself and my partner recently let a property through Ocean. Amelia dealt with the arrangement of the viewing and what came next after we made an application of the property. She was so so helpful and approachable- we didn’t feel like we couldn’t ask questions and any issues we had she dealt with haste and very professionally. She even managed to organise some furniture for the new unfurnished property through the existing tennats who were getting rid of a few bits which was a great help with our move and made it so much easier. Also a thank you to Will who showed us around the property in great detail! I’d 100% recommend letting through Ocean!

Alice · 25 October 2023

★★★★★ 4/5

Google

Both Amelia and Lily have been a pleasure to work with in viewing properties and processing my rental agreement. Amelia was very friendly and helpful during the viewing and was knowledgeable about the property. Similarly, Lily has been responsive, helpful, and quick to go the extra mile with support for a new tenant. So far, Ocean is on track for a 5 star review but given that it's so early in the relationship I can't confidently comment on the whole experience yet which is why I've rated with 4 stars and not 5. In saying that, from everything I've seen so far Ocean appear to be an excellent company that works efficiently and effectively for their tenants.

Kyle · 25 October 2023

★★★★★ 5/5

Google

Will Jenkins from Ocean lettings has helped me find tenants for my Bristol flat. Throughout the whole process Will has been approachable, professional and knowledgeable. Best of all, he has made sure that everything which needed to be done was carried out quickly and efficiently so I was able to get tenants within a short space of time. He gave excellent advice on what changes should be made to present my flat in the best possible way and he also knew exactly the amount of rent which was achievable. I am using a letting agent because I live so far away from Bristol and now I have complete peace of mind knowing that my flat will be looked after competently.

Lissa · 25 October 2023

★★★★★ 5/5

Google

Oceans has been amazing! Our letting agent Amelia provided exceptional service from start to finish and made the entire process of renting a property so much easier. She was always prompt with her responses, incredibly helpful with any questions we had, and went above and beyond to ensure that everything was taken care of. Her kind and friendly approach made us feel at ease throughout the entire process. I highly recommend Oceans to anyone looking for a stress-free and positive renting experience!

Mark · 25 October 2023

★★★★★ 5/5

Trustpilot

Great company to work with!

Great company to work with, they made what would have otherwise been a stressful time finding a new property within Bristol so much easier. I would also like to personally thank Lily for her help during the viewings period and being super speedy with her email responses. I will 100% be going back to Oceans Estate Agents in the future to help with any potential future moves. Thanks again!

Harry · 11 June 2024

★★★★★ 5/5

Trustpilot

The conveyancing team at Ocean were…

The conveyancing team at Ocean were great people to deal with in the sale of my Flat , any contact I made and emails sent were answered swiftly by the team .Very professional from start to finish.We had a delay because of the buyers solicitor not being responsive enough but the pressure was kept on by the team at Ocean and we got the sale done . If not a little longer than expected because of the buyers side .I highly recommend Ocean Property Lawyers .There are many Conveyancing Lawyers out there that frankly do not respond at all to emails for days even weeks .Ocean is not one of them and I recommend them highly .Contact is key and Ocean kept up contact at all times Thank you to Lily , Tom ,Jenny and the team .

MR · 23 October 2023

★★★★★ 4/5

Trustpilot

Fabulous

Thank you Tommy for making our relocation back to Bristol as easy as possible. A relaxed and friendly manner, made us feel comfortable and avoid all the stress that comes with flat hunting!Tommy had even offered us alternative properties, after getting to know us and what our budget/ideal flat would be.Quick communication and ensuring myself and my partner are in the loop has made this a painless process :). Thank you Tommy!

Liz · 15 April 2024

★★★★★ 5/5

Trustpilot

Great mortgage advising and soliciting services

We worked with Ocean as both our mortgage advisors (with Simon Lack) and solicitors (with Ashleigh WE). Both were extremely helpful throughout our home buying process and kept us informed at all times. It was excellent being able to ask questions and have them answered in a timely manner. As first time buyers, we were very happy to have this extra help.We definitely recommend ocean for these services. A huge thank you to the team.

Amanda · 11 February 2024

★★★★★ 5/5

Trustpilot

Very impressed with the knowledge and…

Very impressed with the knowledge and guidance shared when putting our house on the market. House was extremely well marketed and sold within the first weekend of viewing. Our initial search criteria was very specific and we struggled to find what we were looking for. We had a change in heart and wanted to look at a project. Joe was amazing. Got us in to view the house within 24 hours and our offer accepted within the week. The team were so supportive throughout the process. Highly recommended and will use again (no rush mind to move any time soon as we have purchased our dream forever home)

Caroline · 20 October 2023

★★★★★ 5/5

Trustpilot

We recently let a property through ocean

We recently let a property through ocean and could not be happier with the process and end result! Everything was smooth and we were frequently checked in on to make sure we were up to date on the process! I’d like to give a special shoutout to Jemima and James who were both incredibly kind and professional and helped up find the right property for us!

Kate · 29 July 2024

★★★★★ 5/5

Trustpilot

House valuation

We had our house valued by Claire Kingston recently. She was incredibly knowledgable about the conditions of the local housing market and gave a realistic valuation of the house, which was appreciated.

Rachel · 16 October 2026

★★★★★ 5/5

Trustpilot

Ashleigh & Simon were brilliant!

Ashleigh Westcott-Egan and Simon Lack were brilliant!We instructed Ashleigh to deal with the conveyancing for our sale and onward purchase and she always responded to my many emails and phone calls, which i found extremely reassuring in what turned out to be a much longer process than anticipated (purely due to a separate incompetent solicitor in the chain). She was patient and calm with us and was always available for questions. She got us to a position of being able to exchange very quickly, sadly this was delayed due to another in the chain which was out of Ashleighs control.Simon sorted out mortgage for us, he was also always available for questions, sorted us out with a decent mortgage considering current circumstances and very thorough. He kept in touch throughout the whole process.We would definitely use them both again and highly recommend!!

Miss · 6 October 2023

★★★★★ 1/5

Trustpilot

AVOID!!! AVOID!!! AVOID!!!!

Absolutely unprofessional, disrespectful and rude. If you want to sell your house use them as last option, please find in the review below why. I have sold my house with them couple of weeks ago (07/08/2024). Firstly they have never placed sign in front to show that the house is for sale, most likely thats why i had just 3 viewings for the first few weeks and two of them were the same family. Then the sales agent has blocked my email so i wasn`t able to send him emails ?!? After that when me and the buyer have agreed with the offer the offer looks like the so called "price negotiator” have said to the buyer that my furnitures are included in the price in case that i have clearly stated to her that we can discuss with the buyer separate price for the furnitures if he wants them. I have found out that 3 months later when the solicitors asked me which furnitures are included so i have been forced to sell my house with the furnitures because the “price negotiator said so"!!! I have been asked from them to provide evaluation which is valid for 3 months and they didn`t managed to get everything done in those 3 months period and at the end they has blackmailed me to move out from the house in 24h or i need to do (pay) a new evaluation!!! Their moving manager has sent me an email (on 12/07/2024) saying that everything is ready and they are coming to me with suggestion for completition date (24/07/2024) which “will give enough time to the solicitors to finalise the documents" and after that they have failed to meet the date which they have suggested to me. As a result i had to pay mortgage for one more month, council tax and “more enquiries” which accidentally popped up!!! And all of this is in case that me and the buyer were using them as our solicitors, so you can imagine what kind of communication they have got between themselves… After the sale i have asked them for the branch manager to contact me, so i can discuss the above with him/her, instead they have started to passing me between themselves. Thats mean that there is nobody to take responsibilities of what they are doing… Absolutely rude and disgusting behaviour by their unprofessional staff.To summarize, i have chosen them because they have offered lower commission than the other agencies and at the end of the day is my fault that i have chosen them, but when i calculated everything i have payed more money than i had to pay with another normal and professional agency... I hope my experience will prevent someone else to end in the same situation like me… The most polite thing what i can say is that this is not a good and reliable agency, use it as a last option if you have unlimited time and money to sell your property

Mr · 24 August 2024

★★★★★ 5/5

Trustpilot

Sale of my house in Avonmouth

Alex visited to value my property and from the start I felt confident and supported . Alex had lots of good advice and referred me to Ocean solicitor’s who were efficient and kept me fully informed special thanks to Georgia who was a friendly supportive and informative voice at the end of the phone .Thanks also to Mark who was always full of good advice . Special thanks to Tanya she worked very hard for me and was friendly professional informative and listened to me patiently when I was stressed Thank you to the whole team - amazing !!

· 4 October 2023

★★★★★ 1/5

Trustpilot

Ocean Willow Brook Branch

I feel that I need to reply to the recent message from Ocean after their investigation. After we have had such an appalling experience from Ocean we are now being subjected with lies. Any bad comments we made were justified. First of all, Ocean were not the 4th local agent we instructed, so that is wrong. The first Estate Agent we instructed sold at a good price but unfortunately fell through due to us being unable to find a suitable property. We then instructed another Estate Agent but could not sell with them so decided to go with Ocean.There was a significant lack of communication from the start. All appointments for viewings were sent by text and when we called the office to get information about the people viewing our house, the majority of the time nobody had any further details to give us as it seemed they didn’t bother to find this information out and were also quite short with us on the phone and made us feel that we were bothering them, so it made us quite uncomfortable to phone them or even go into their branch as one time one of the staff rolled their eyes at us when we came in to ask for more information. The only nice person that was there was a lady called Emma who was the office Administrator and she tried to help us when she saw how upset I was. Unfortunately she has now left. There was even one time after a viewing that one of the Agents left our front door unlocked but we didn’t even mention it, just to not cause a fuss. We were never rude to anybody but understandably frustrated by the bad service and am astounded by the comments made by Ocean which are untrue. In fact since our time with Ocean we have had other people tell us what bad experiences they have also had, just wish we knew that before.

Natalie · 2 October 2023

★★★★★ 5/5

Trustpilot

Claire was really friendly

Claire was really friendly, followed up promptly and covered everything I needed to know.

Mike · 14 March 2026

★★★★★ 5/5

Trustpilot

Ocean Homes Landlord: Excellent

I recently used Ocean to let my property and have been delighted by the service from the Ocean team. From initial enquiry to finalising the tenancy, Scott and the team at Ocean have been excellent. Specifically, they communicated well and were responsive to emerging queries/issues. Within a week of marketing the property, Ocean secured a selection of high quality tenants and handled the end to end process of getting them into the property. I'd like to specifically thank Jemima for her diligence in finding great tenants in a short space of time and James and Sarah for their additional support. I have full confidence in the Ocean team and wouldn't hesitate to recommend them to other landlords.

Matt · 27 September 2023

★★★★★ 5/5

Trustpilot

Oceans were amazing.

Anon · 5 June 2026

★★★★★ 4/5

Trustpilot

Ocean Estate Agents at Bradley Stoke…

Ocean Estate Agents at Bradley Stoke were a good choice. Their experience and good local knowledge meant we got the property on the market at a realistic price,attracting lots of interest, and after a concentrated day of viewings, we had a bunch of offers. The team there werre friendly and efficient, and commumicated swiftly.We used Oceal Legal for convenience and to keep things in-house. The process seemed unduly long for a simple transaction with no chain at either end, but we got there eventually. There was a whopping £48 charge to transfer the funds after sale, which we hadn't spotted in the small print, and seems comparatively excessive.Overall, a positive experience, and I'd use Ocean Estate Agents again.

AM · 19 September 2023

★★★★★ 5/5

Trustpilot

I have had a very positive experience…

I have had a very positive experience selling my flat through Ocean.There were very friendly,helpful and professional at all times.I really couldn’t have asked for more.You hear bad reports about estate agents and yes,I believe a lot are justified,but I assure you this is a genuine review and Ocean really were excellent.Special mention to Melissa too,as she was great.

Tim · 30 October 2024

★★★★★ 5/5

Trustpilot

Ocean was incredibly useful in the…

Ocean was incredibly useful in the purchase of my first property, especialy Julie from the Gloucester Road branch. She not only kept me updated throughout the whole process but also sped the other agents up whilst they were being slow with documents. Would 100% recommend ocean for other home buyers.

TOM · 9 June 2026

★★★★★ 5/5

Trustpilot

Very happy with our experience

Right from start when we were unsure about renting out our house, we were relieved at our first appointment with Scott. He had all of the answers, advise and really put us at ease. Very knowledgeable indeed. Also Jemima was very helpful, friendly and couldn’t do enough to make us happy and relaxed. We’ve found a lovely tenant and hope that the journey continues as smooth. Thanks Ocean, it’s been a pleasure

Jemma · 12 March 2024

★★★★★ 5/5

Google

My wife and I recently sold our flat on Bristol Harbourside. From the beginning Andrew and the team were very efficient, approachable and helpful, responding to our questions and concerns. They worked very hard to get to completion despite some delaying tactics on the buyer’s side. We would be very happy to work with Ocean Estate Agents again and would recommend them highly.

MARTIN · 25 August 2024

★★★★★ 5/5

Google

I used Ocean recently on the rental market and they were brilliant. The service was 10/10. Amelia and Lily were my agents, and from start to finish they over communicated, updated me at all times, were in the detail and were great to work with. I can highly recommend them and Ocean to everyone either renting or buying. Thank you.

Dominic · 10 October 2024