Ocean Clifton reviews in Bristol, City of

★★★★★ 5/5

Google

I had a great experience working with Jack Evans throughout the rental process. He was very helpful, responsive, and professional, and always took the time to answer my questions and explain everything clearly. As an international student, renting a property in the UK can be quite stressful, but Jack made the process much easier and smoother for me. I really appreciate his patience and support throughout the application. Thank you so much, Jack, for all your help. I would definitely recommend his service to other tenants!

Leopold · 27 September 2026

★★★★★ 5/5

Trustpilot

We had a great experience with Jemima…

We had a great experience with Jemima Kivell from Ocean Estate Agents when viewing 1 Langley House. Jemima was incredibly helpful, friendly and informative throughout the viewing, taking the time to answer all of our questions and provide us with all the information we needed. She was professional, approachable and made the whole experience feel very straightforward and comfortable. We would highly recommend Jemima and Ocean estate agents for any future move.

David · 6 October 2026

★★★★★ 5/5

Google

Huge thank you to Charlotte for making our application and referencing process so smooth and seamless. She was incredibly helpful throughout and always very quick to respond to any queries we had along the way. This has been the most efficient letting experience I’ve had over the past five years across Bristol and London, which is a real testament to Charlotte, the wider team at Ocean, and the level of support they provide.

Poppy · 11 September 2026

★★★★★ 5/5

Trustpilot

First Class Service

James and Jemima at my branch of Ocean provided me with a first class service. Communications were swift and clear throughout the process of letting a property. After putting it on the market, we had a large number of good quality applicants. It was difficult to choose. The advice and support has been excellent. They continue to manage aspects of the letting and I'm very happy with our arrangement.

Robin · 14 September 2026

★★★★★ 5/5

Google

We've used Ocean to find our tenants for several years now and they've always done an excellent job. Alun and the team are very professional and personable to work with. They always find good-quality tenants, take care of all the paperwork and are extremely helpful when it comes to organising safety certificates, etc. They offer great customer service and I won't hesitate to use them again in future.

Nicola · 20 September 2026

★★★★★ 5/5

Trustpilot

Great service

We've used Ocean to find our tenants for several years now and they've always done an excellent job. Alun and the team are very professional and personable to work with. They always find good-quality tenants, take care of all the paperwork and are extremely helpful when it comes to organising safety certificates, etc. They offer great customer service and I won't hesitate to use them again in future.

Mrs · 16 September 2026

★★★★★ 5/5

Trustpilot

The whole conveyancing team at Ocean…

The whole conveyancing team at Ocean were very efficient and I would definitely recommend them. A big thank you to both Gemma and Alex who were very professional throughout the whole process and answered all my questions promptly and were great at keeping me up to date at each stage of the sale. Gemma went above and beyond with her attention to detail and was always very helpful whenever I had a query. Positive experience and an easier process keeping everything within the same company.

Suzanne · 22 June 2026

★★★★★ 5/5

Google

I had a fantastic experience with Jack Evans.From the very biginning Jack was friendly, professional,patient,and extremely helpful.Hi made the whole process of renting our home easy and sterss free. Thank you so much Jack, for all your help and support.I'm very happy with the sevice I received and would higgly recommend Jack to anyone looking for a reliable and professional estate agent. Thanks

Clement · 11 September 2026

★★★★★ 5/5

Google

I had a great experience with Jack Evans. He was friendly, professional and really helpful throughout the viewing. He took the time to answer all my questions and made the whole process feel straightforward and comfortable. I really appreciated the level of service and would definitely recommend Jack to anyone looking for help with their property search.

Anuraj · 4 October 2026

★★★★★ 5/5

Google

My partner and I booked a viewing with Jack Evans recently, who was so wonderful and helpful answering all of our questions. We’re new to the UK and certainly feel like fish out of water, but Jack was really great at explaining all aspects of letting in Bristol to us, which we are so grateful for!

Sadie · 9 October 2026

★★★★★ 5/5

Trustpilot

Steve is an absolute legend

Steve is an absolute legend! He has seen me through a few house sales and purchases and quite simply he cares! Which is everything! An estate agent can’t guarantee all will go smoothly but what’s most important is having somebody like Steve when things do veer off track to quickly steer you back to safety with guidance and care. Cannot rate Ocean enough and a massive thanks to Steve and the team

Lara · 15 June 2026

★★★★★ 5/5

Google

We have used Ocean to manage a flat for us in Bristol for a number of years - Kayleigh Reynish has been great - so on the back of that we decided to use Ocean to manage another flat. Amelia West and Jack Evans from the Clifton Branch have managed the whole process brilliantly.

Sarah-Jane · 27 September 2026

★★★★★ 5/5

Google

Ocean estate agents and especially Jack Evans, were really helpful with both of our viewings, answering all questions we had related to the characteristics of the apartments (Appliances, Energy ratings, Internet availability etc.) I even had all the required guidance to complete the procedure as a first time renter in the UK. Would recommend!

Konstantinos · 27 September 2026

★★★★★ 5/5

Google

Really positive experience with Ocean so far. Amelia West and Jack Evans have both been approachable, friendly and incredibly quick to respond throughout the process. Everything has been handled efficiently and they’ve made the application process feel straightforward and easy. Really appreciate both of their help and would happily recommend them.

Ellis · 4 October 2026

★★★★★ 5/5

Trustpilot

Selling with Ocean. The Manager gave accurate guidance on…

The Manager gave accurate guidance on market conditions and pricing to achieve a sale in optimum number of weeks. Viewings were conveniently booked in and Sales agent gave feedback. Their Move Manager communicated well with the buyers once sale agreed. Great team work thank you 😊

Sue · 8 October 2026

★★★★★ 5/5

Trustpilot

Very positive experience with the team…

Very positive experience with the team at Ocean, Bradley Stoke. They managed our house sale, and new purchase and we were kept in the loop every step of the way. Special mention to Emily, Stefano and Joe as their efficiency made the whole process very smooth for us, which was greatly appreciated.

Ellie · 28 August 2026

★★★★★ 5/5

Trustpilot

Great service

We had another great experience with Ocean, when our previous tenants served their notice, James, Jemima and the team were really proactive in getting the property back on the market and a new tenant arranged straight away. The change over process was smooth and straightforward.

Matt · 5 October 2026

★★★★★ 5/5

Google

Jack Evans was very kind one of the best viewings I’ve had he held the doors open for me was very easy to talk to and was overall a gentleman he made me feel very comfortable and safe as a woman, Best viewing ever 10/10

Sparkle · 11 September 2026

★★★★★ 5/5

Trustpilot

Faultless experience

I could not fault Luigi and Tracey at all. The 2nd time I have used Luigi through Ocean and I will never use another mortgage advisor. No matter how difficult & stressful the house buying process may be, I know Ocean will be the one company during the process I do not have to spend a second worrying about. Luigi makes everything so simple and easy to understand & I truly believe everything he does is in the best interest of the customer. Tracey has been fantastic making sure everything is going through as it should be and it’s so lovely to know you have people on your side helping to move things forward! Couldn’t be happier with the service we have received, a HUGE thank you to Luigi & Tracey at Ocean. Look forward to working with you again in the future :)

Izzy · 10 December 2024

★★★★★ 5/5

Trustpilot

Portfolio Managment

I have been using Ocean for the last 13 years to manage my rental properties in Bristol. The Portfolio Manager, Kayleigh Reynish, is outstanding in every respect; as indeed were her predecessors. Kayleigh is incredibly knowledgeable, not just about my properties but also about rental legislation. When required, Kayleigh responds quickly and she has a good team of tradesmen to call upon to fix any probmn. I can confidently recommend her services to any landlord.

Andrew · 21 January 2026

★★★★★ 5/5

Google

We had a viewing with Jack Evans today and were extremely impressed. He was professional, knowledgeable and welcoming throughout, answering all our questions clearly and making the whole experience feel smooth and reassuring. Jack is a real credit to the company, and we would highly recommend him.

Ghnm · 11 August 2026

★★★★★ 5/5

Trustpilot

Ocean have been brilliant from start to…

Ocean have been brilliant from start to finish. We used the estate agents, property lawyers and mortgage service, having it all in house made communication much easier. The addition of a ‘move manager’ in the sales team was invaluable! Thank you Lisa!

Kate · 8 September 2026

★★★★★ 2/5

Trustpilot

Bare minimum - don't use

Find a better firm!!I used them as recommended by the estate agents and it seemed like it would make things more streamlined and straight forward. The Conveyancers' office was physically located next door to the estate agents, so it should have been. Everything about how they communicated was poor. From answering the phone, where everyone sounded bored and not once gave their name until I asked, to the illiterate sounding emails I received on numerous occasions from my main point of contact. I generally could work out what she meant but it wasn't always clear, particularly when she included abbreviations she assumed I would know. I do not consider myself to be an unintelligent person, but I do not have a legal background and have limited prior experience of the process. I also know that poorly written emails were received by other people. I listened as my estate agent deciphered one, and had another poorly written one liner read out to me by my flat's management company. I assume the author must be capable of better since presumably she's passed some relevant qualifications, so I am left to conclude it is laziness. I also missed an email asking a question once, it can happen as was recieved at the same time as many that were 'info only'. Not hearing from me, she waited 4 weeks before chasing me, again with a 1 line email and without the history, so I then had to try and go back a month and find the original question. It felt as though she worked from a tick box perspective, along the lines of demonstrating she'd technically sent the information and/or request, then ticked off that she'd chased it etc. I feel she lost sight that her job was not to do a specific small task in the process on one given day, but to facilitate the sale as a whole. Despite constantly saying if anything was urgent please ring me don't email (like perhaps when one's not had an answer to a question for a month) she never once picked up the phone to me unless I'd left a message specifically asking her to. I also asked to speak to her boss on occasion, to try and understand what was going on. He is the only person I interacted with (though only briefly) in 4 months who sounded professional or like he had any interest.I believe the only reason the sale eventually happened was due to the brilliant contact I had at the estate agent. She and I spent a lot of time resolving issues. For example, the estate agent spoke to the buyers solicitors to clarify what they needed, and then I spoke to the management company to request the information. All of which should have been managed by my solicitors. There was also zero anecdotal advice from the Conveyancers about issues which weren't technically in their remit, but had been raised by the buyers solicitor where I needed to formulate a response, but wasn't sure how to proceed. On it's own, perhaps those might be reasonable. That they were scared of general off the record suggestions in case I sued, but on top of all the rest of the poor, disinterested service, it just felt like another negative. The reason I've given 2 stars not one, is because I believe they are inefficient at best, incompetent at worst, but not corrupt. (For internal use, as I don't believe in the public name and shame of individuals, but my main contact got married recently)

Moon · 4 November 2024

★★★★★ 5/5

Trustpilot

Renting in Bristol

I was looking to rent in a new city and Sophie was very helpful during this process. She has been willing to help in all ways possible and my partner and I would like to say thank you!

Mia · 30 September 2026