Trusted Agent profile · Bristol, City of

Ocean Bishopston reviews in Bristol, City of

4.8

★★★★★ Excellent

1,742 reviews across 2 platforms

201 Gloucester Road, Bishopston, Bristol, BS7 8BG, Bristol, City of, BS7 8BG

Part of Ocean, see every office.

Ocean's office in Bristol, City of, at 201 Gloucester Road, is rated 4.8 out of 5 across 1,742 reviews on two platforms, including 341 Google reviews rated 4.7.

Google logo

4.7 / 5

341

Reviews on Google

This office

Trustpilot logo

1,401

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Tracey went above and beyond

Tracey was, as always, extremely helpful. Nothing was too much trouble. I feel very fortunate to have Tracey and her team helping me out as I navigate through the mortgage market.

Lisa · 2 February 2024

5/5

Trustpilot

Quick response and great documentation…

Quick response and great documentation and progress tracking

Ayodele · 1 June 2026

5/5

Trustpilot

Helpful, quick response

Luigi was very helpful. He answered my questions promptly and found exactly the right product. I'm very grateful as the other mortgage advisors I had been talking to were not helpful at all.

Amax · 18 December 2023

5/5

Trustpilot

Would definitely recommend Ocean

Ocean have been really great as estate agents while we purchase our first home. Julie Hawkins in particular has been very helpful, keeping us informed every step of the way and helping co ordinate. She also gave us some really helpful recommendations for contractors to use. Would definitely recommend ocean in general, we found they had the best properties on the market. The whole process has been quite stress free which I was surprised about for our first house purchase.

Sophie · 6 January 2024

5/5

Trustpilot

Highly recommend!

Highly recommend!Jemima was so easy to work with, made the process effortless for myself and great communication!

Samuel · 10 October 2024

5/5

Trustpilot

The process was smooth and…

The process was smooth and straightforward throughout, supported by a friendly team who provided regular updates. The thoughtful gift box on completion day was a lovely finishing touch!

Giovanna · 18 December 2025

2/5

Trustpilot

Make sure mortgage advice is actually advice

Regarding mortgage advice, a lack of clarity around products. Watch out for 2 year fixed deals actually being 28 months and not being made aware of this before signing after weeks of doing 24 month calculations with the advisor. On reflection i feel shoehorned into a product i now regret; its hard to know what the market is doing but during a stable/slightly improving market..on reflection sticking with a variable rate for a short period and waiting for non-movement or a drop would have been better advice... not sure.. wasnt advised. Instead we were laser focused on the products on the list approaaching the renewal date. It was more 'pick from this list' rather than advice or strategy, which often required a further look to fully understand.Just feeling a bit out of pocket and could have been better.

Anonymous · 3 January 2024

5/5

Trustpilot

Professional and helpful service

Simon Lack was extremely helpful and efficient with guiding us through remortgaging our home. He was prompt to respond to our requests for meetings to discuss the various products and explained everything very clearly. Approachable and professional.

Naomi · 2 September 2023

5/5

Trustpilot

Very personable

Jamie was super lovely when conducting a viewing for us, and Tommy has been extremely helpful and personable when dealing with our queries and mediating referencing and checks. Very quick and thorough replies.

Elle · 6 December 2023

5/5

Google

Helpful and efficient in helping me find a place - nice when a letting agent is clearly excited on your behalf when your offer is accepted. Thanks Lily !

Finn · 28 February 2024

5/5

Trustpilot

Highly recommend!

Tommy was direct point of contact and I cant recommend both Tommy and Ocean Lettings enough, they were super friendly and really responsive! Thank you team for all of your help.

Katyalex · 15 January 2024

5/5

Trustpilot

Melissa has been a treat to work with

Melissa has been a treat to work with, fast with responses and chasing the right people to get me the info i needed.

Enri · 21 June 2024

5/5

Trustpilot

Ocean did a great job of selling our central Bristol flat

Ocean did a great job of selling our apartment in the centre of Bristol during one of the most turbulent times in the market. From the initial valuation meeting with Andrew, the subsequent countless viewings that Ollie and Eddy tirelessly ran for us, and the final long hard push by Cleo to get the sale over the line (despite difficult parties being involved) just in time for Christmas, the team were amazing and we’ll be forever grateful for their help. Thank you!

Ross · 22 December 2023

5/5

Trustpilot

Jemima has been amazing

Jemima has been amazing, consistently working very hard to find us great tenants, thoroughly recommend this company, thankyou for all your hard work

Miles · 20 June 2024

5/5

Trustpilot

Exceptional service from Luigi Lattuca and Ocean Financial Services

We had an outstanding experience with Luigi, our mortgage advisor at Ocean Financial Services. Luigi's expertise and personalized approach made the financing process for our new home nothing short of exceptional.Luigi demonstrated a deep understanding of the mortgage landscape and went above and beyond to find the perfect solution for us and answer all of our questions. His professionalism, attention to detail, and commitment to a stress-free experience were truly remarkable.We highly commend Ocean Financial Services and Luigi for his outstanding service and would wholeheartedly recommend him to anyone seeking a seamless and efficient mortgage process.

Maria · 21 December 2023

5/5

Trustpilot

Five-Star Experience with OCEAN Home

We recently purchased our home with OCEAN Home estate agents, and the experience was nothing short of exceptional. Luigi, our mortgage advisor, ensured a stress-free financing experience with his expertise. Hal, our selling agent, provided invaluable guidance and attention to detail, making the process seamless. Kelly and Jamie, our solicitors, handled the legalities with professionalism and transparency, while Jenny, our moving manager, orchestrated a smooth transition to our new home with her organizational skills.Overall, Ocean Home Office exceeded our expectations. The team's dedication and exceptional service, made our home-buying journey memorable. We highly recommend Ocean Home for a reliable and professional home-buying experience.

Maria · 21 December 2023

5/5

Trustpilot

Melissa has been a lifesaver- her time…

Melissa has been a lifesaver- her time and attention have been second to none. We are not sure where we would be without her.

Miller · 1 June 2024

5/5

Trustpilot

Lauren was really great at keeping us…

Lauren was really great at keeping us up-to-date and very proactive in moving our purchase forward. The whole team were very responsive. Thank you!

K · 30 May 2024

5/5

Trustpilot

First class service!

We contacted Ocean Estate agents and spoke to Melissa Bell as we were looking to re-locate to Devon. The manager Steve contacted us the same day and came to take photos of our property.

Customer · 31 October 2023

5/5

Trustpilot

Great staff

Grounded, personable staff. Seemed to have an in-depth understanding of the whole process. Did a lot of chasing on my behalf. Were very supportive during the most stressful parts of the sale process. Julie and Tom were great.

Judith · 18 July 2023

5/5

Trustpilot

Very friendly and helpful team

Very friendly and helpful team. Would recommend them.

Mark · 23 May 2026

5/5

Trustpilot

Melissa is so great

Melissa is so great, she was so helpful through all the process, she even helped sorting out a solicitor issue. Can't thank her enough.

Fatima · 21 May 2024

4/5

Trustpilot

On the whole a good experience with…

On the whole a good experience with quick replies to questions and an alternative person to communicate with if the main contact was out. Frustrated on the final day when it appeared to take one hour for the money to get from our buyer to us then a further one hour fifty five minutes for the money to get from us to our seller's solicitor meaning that removal men {and my wife} were sat in the freezing cold waiting for keys - would have been quicker to take the cash out and drive it there. When I paid Ocean their fees, it was there within minutes.We appreciate that the process depends on everyone in the chain being on the ball but 14 weeks is too long for a three house chain. Not the fault of Ocean but the whole transaction could be less stressful if the rules were changed slightly.

Chris · 7 December 2023

5/5

Trustpilot

We have been looking for a lovely home …

We have been looking for a lovely home for quite a long time and Ocean Letting agency helped in the process in an amazing way.Very trustworthy and professional personnels.Thank you so much Best Regards Joby & Jerlin

Customer · 1 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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