Ocean Bishopston reviews in Bristol, City of

Thank you very much for the 5 stars! we look forward to helping you again in the future, Ocean.

Thank you very much for the 5 stars! we look forward to helping you again in the future, Ocean.

We are disappointed you have decided to post a negative review. It is contrary to the many positive reviews we have received via both Google & Trust Pilot, and therefore warrants concern. However, our records show that you had a deposit dispute with your Landlord in July 2018. This was dealt with via the regulatory Tenant Deposit Scheme. We did not manage this property and therefore had no dealing in this matter. If however there is any other matter you are disappointed with regarding Ocean in 2019, please do feel free to contact customercare@oceanhome.co.uk the Director of Ocean lettings and management will investigate and respond directly for you.

Hi Miss Nichols-Oakes, I'm very sorry to hear you were disappointed with the service you have received from Ocean lettings and management, Bishopston. Before I refer this matter to our Lettings Director I wonder if you would like to let us know what aspects of letting through Ocean did not meet your expectations? I understand there were issues with the 'Guarantor' process, if you would care to advise on any other issues we would be very happy to address them directly. Please feel free to contact customercare@oceanhome.co.uk Thank you very much Ocean.

Hi Kieran JC. We're very sorry that you feel the service you have received was of a 1 star standard. As Bristol's largest independent estate agent we take our customer service very seriously. I'm afraid we have been unable to find any customer records under this name & initial so we have been unable to investigate. Please feel free to contact me directly should you wish to discuss this matter further, I would be very happy address any issues or concerns. Regards Andy a.norris@oceanhome.co.uk