Leaders Sales Brighton reviews

★★★★★ 5/5

Google

After a LONG journey of flat hunting and getting nowhere for months, we were beginning to lose hope in the whole system… Leaders have been professional, personable, kind and helpful throughout our experience with them and have reignited my faith in the lettings market! Despite a few hiccups on the way, Jessica and Madison especially have been at our beck and call in order to find us a suitable property and get everything processed for us efficiently- we have a lot to thank them for! Thank you, BB & BB x

Bowie · 10 October 2024

★★★★★ 5/5

Google

Wonderfully helpful office. When my family were looking for a bigger property to let with specific/unique attributes most recently, the lettings teams could not have been more helpful. We are very happy in our new property!

William · 16 February 2026

★★★★★ 5/5

Google

Had a great experience purchasing my Brighton flat a couple of months back thanks to Keith Grant at Leaders. Fantastic customer service, kept me updated from start to finish. Keith - thank you very much! Jon.

Jon · 25 July 2024

★★★★★ 5/5

Google

We bought our first property in UK. The team of Learders give us the best service and support in every step. I really recommend Leaders to all the first buyer 'cause their support is fantastic, unique compare the other agency. During all the conveyancing process Ciara took it very personal and worked tirelessly everyday to saved a lot of time for everyone. She oversaw the whole exchange and was very helpful in every way to make it a smooth transaction. Therefore, I genuinely recommend Ciara, Max and all the team in Foxton Western Road in Brigthon to anyone who wishes to buy a property for the 1st time and make a good deal . In particular Ciara has an excellent customer service skills.

Lea · 22 June 2017

★★★★★ 5/5

Google

I recently had a great encounter with the sales team at Leaders in Brighton. I phoned the office to make a couple of enquiries and my call was handled by a chap called Max, who was friendly and helpful. They had great availability and I arrange a couple of back-to-back viewings that week. On arrival at the first property I was met by a lady named Ciara. She was prompt and greeted me with a smile - always nice. During the two viewings, Ciara was very well informed and quickly and extensively answered any questions I had - something I find is extremely rare among estate agents; I'm normally told "I can find out for you" or "Let me just give the office a quick call" to a lot my queries. The second viewing followed in a similar fashion and I left feeling surprisingly content with the day's outing. If you're looking for a property in Brighton I would definitely recommend Leaders' sales team - 5* service.

Mark · 22 June 2017

★★★★★ 5/5

Google

Leader's where extremely helpful in selling my flat, I had to extend the lease and they gave me all the information I needed. An open day was arranged and the flat sold straight away. Kay Kennedy kept me updated at every step of the way. Would highly recommend them to anyone very efficient company.

Brenda · 21 June 2023

★★★★★ 5/5

Google

I have worked with Leaders as a landlord for over 2 years and more recently as a seller and I found the service of renting and selling very good. I would like to personally thank Leanne Collins and Amy Barnard in the Sales department who never failed to be efficient, helpful and positive on the sale of my property. I would certainly recommend the " Leaders Experience" to anyone who would like to rent or sell their property. Thanks ladies you are a great team ! ;-)

Sarah · 22 June 2016

★★★★★ 5/5

Google

Our experience with Maria Lagkani was great! She always greeted us with a smile and did a great job to help us find a great option. Also, she was always available to find solutions to our problems. We will never forget everything she did for us (especially on moving day).Thanks leaders for everything!!

Andres · 21 June 2023

★★★★★ 5/5

Google

Rebecca Jones is fantastic. Very quick to respond and always extremely helpful and efficient

Si · 16 March 2026

★★★★★ 5/5

Google

Super grateful for Madison and the team helping myself and a friend move into our new flat in Brighton! Such a smooth process with great communication throughout. Thank you :)

Caitlin · 24 September 2024

★★★★★ 5/5

Google

I would definitely recommend this agency! My agent Laura was super helpful throughout the whole process. Every step was clearly explained to me and she replied swiftly to all my emails. She was also very patient and kind with me (I tend to ask 10000 questions ahah). I intend to buy a property in the next couple of years, I'll definitely go to them! Thanks Laura 😊👌

Leïla · 21 June 2021

★★★★★ 1/5

Google

Just a terrible letting agency, they look nice, polite but when you get to any issues they are terrible, chase them for 2 months to sort the heating issue in the winter. Lately I got a phone call saying I owe them 6£ pounds however I should pay another 56£ in fees. No previous notice - nothing, out of nowhere, could have been contacted by email, phone, text message. Helpful when you try to move in, once in - really low or nonexistent quality of services. Would not recommend.

Vasile · 25 July 2024

★★★★★ 5/5

Google

We had a wonderful experience with Leaders - Ciara was always available and very accommodating to all our request to go back to the property we were interested in. She was never pushy or impatient, which we really appreciated. All the other staff in the office was very kind and efficient, so we had a smooth experience all throughout this process. Thanks to Ciara and all her colleagues for having helped us buy our new house!

Nuno · 22 June 2017

★★★★★ 5/5

Google

Christopher at Leaders couldn’t be more helpful, understanding and always willing to give advice and guidance. I can’t thank him enough for all the support he has given us as landlords.

Rebekah · 16 February 2026

★★★★★ 1/5

Google

Opted for a no deposit scheme, left the flat cleaner than when we moved in there. Still got charged a £172 cleaning fee because we left some very useful plastic bags under the sink and there was a tiny bit of dust on a plug socket. No deposit scheme is when you pay extra each month in the knowing you won’t get that money back. It should be kept aside to use on pathetic stuff like this. Honestly letting agents are some of the most unethical people. Even if we took it to small claims court a no deposit scheme will always mean you end up paying more than you’re trying to get out of. Just pay your deposit you’ll surprisingly be more protected legally by the end of it. Imagine spending 4 hours cleaning a 1 room studio flat only to be charged for the great job you did. Classic….

Frances · 9 September 2025

★★★★★ 5/5

Google

Laura at Leaders in Western Road was extremely helpful when I was looking for my first flat in Brighton. She was really knowledgeable about the area, answered all my questions and showed me around a few flats she thought would fit my requirements until I found the perfect one. I won’t hesitate to come back to Leaders to see Laura next time I need to move.

Sian · 21 June 2021

★★★★★ 5/5

Google

Very positive experience so far. Jessica has been really helpful and supportive. I would definitely recommend Leaders Letting to anyone who is looking for a flat in the local area.

Hong · 27 July 2024

★★★★★ 5/5

Google

I have been an approved contractor for Leaders for over 15 years and have always found them very professional and reliable. I have worked with Jason Day for many years in the property management department and have always found him to be very reliable, professional and responsible to work with. I look forward to many more years as an approved contractor for them.PositiveResponsiveness, Professionalism

Turan · 25 August 2021

★★★★★ 5/5

Google

In a very complicated flat sale, where I felt completely lost, Spencer has been a real rock, and went many times out of his way to support me and secure the sale. Eternally grateful to him and deserves nothing less than 5 stars!!

Maria · 24 April 2025

★★★★★ 5/5

Google

Out of the eight agencies we have went in and out of, leaders was definitely the most helpful and effective. I've also went in and out of leaders a few times dealing with different staff and I honestly have to say all the staff were very qualified especially Kate was very skillful, also had a genuine love and interest for her job, and was patient, she did her job 110%. Thanks for the experience.

Sedra · 22 June 2017

★★★★★ 2/5

Google

Leaders Western Road Sales - Cameron is actually a nice lad which is why I'm giving this review 2 stars and not 1. Andy Russell to me is everything a decent person hates in an estate agent for the way he handled the purchase I made through them. Andrew Hovey his boss seems to have a very high opinion of himself but I found him mediocre. Loser Club.

John · 21 June 2020

★★★★★ 5/5

Google

Excellent and very professional service from Leaders Sales in Western Road. It's the second time Andy Russell has helped us with the sale of property. In both cases, we achieved an excellent price and the properties sold much more quickly than has been out experience with other agents. Andy is outstanding in terms of advice and also excellent at facilitating and chasing the progress to a successful completion.

Smc · 21 June 2020

★★★★★ 5/5

Google

Recently moved flats. Bought the flat through Leaders, Western Rd, Brighton. Great service from all the team especially Luke who I viewed the property through. He was very helpful in dealing with queries I had with the existing owner during the purchase process. Would recommend. David Bell

David · 21 June 2023

★★★★★ 5/5

Google

Myself and my partner are currently renting an apartment in Western Road through Leaders. Jason Day is our property manager and he has been fantastic. Extremely communicative and fast on any fixes and problems we come across. We couldn't have asked for a better team than leaders!

The · 21 June 2023