Leaders Sales Brighton reviews

★★★★★ 5/5

Google

I can't say enough good things about Spencer at Leaders Hove, although i couldn't end up purchasing the property in the end, he went above and beyond with the sale and I can't fault anything about the process, endless help, favours and flexible viewing times etc. Would highly recommend Leaders and Spencer in particular.

Max · 19 March 2026

★★★★★ 5/5

Google

Spencer, George and the team were and continue to be really professional and transparent throughout the Sales and subsequent Letting process. Would 100% recommend them in a heartbeat.

Diane · 19 August 2025

★★★★★ 5/5

Google

Leaders have managed my small property for over 20 years and, for the most part, have provided a satisfactory service. However, my current property manager, Francesca Cranford, has excelled in the service she has provided. She is always friendly and courteous and goes above and beyond my expectations. I live in dread that she'll be promoted and I'll lose her. Thank you Francesca.

Diana · 22 March 2024

★★★★★ 5/5

Google

I am in the process of buying a flat and James as been really great, he has done everything he said he would do which has been so helpful! He is polite and personable which has also really helped. Great service so far from James and the team at leaders. Thanks :)

K · 24 September 2024

★★★★★ 5/5

Google

Leaders is the best agency I have ever come across with. Maria was the agent that sorted our tenancy agreement, and it was a swift and easy process. Jay, Charlotte are the property managers that have helped us during our tenancy, and are very responsive in replying our maintenance requests. If I ever need to rent in areas where Leaders are available, I will definitely rent with them again!

Ka · 24 October 2023

★★★★★ 5/5

Google

We recently moved in and cannot thank enough for the Western road team's willingness, kindness & support. John showed us the flat which immediately fell in love with. He went above and beyond with all our inquiries being available at almost an instant. We are very impressed with the service from Leaders. A very refreshing experience. Thank you John and Western road team

Sandor · 21 February 2024

★★★★★ 5/5

Google

I recently had a very difficult situation as a landlord, when one of my tenants acquired a pet and the management agency of the block of flats were incredibly heavy handed. Francesca Cranford was very supportive throughout, and recommended a solicitor who sorted it out. Thank you Francesca!

Susan · 9 November 2024

★★★★★ 5/5

Google

Namphet at Leader is the best

Varid · 16 February 2026

★★★★★ 5/5

Google

My boyfriend and I looked for a house for a long time. When we visited the houses offered by leaders, it was not difficult to choose the one we felt comfortable with. John was very helpful and answered all our questions quickly. We feel very lucky to have found a house thanks to his kindness and helpfulness. Thank you John and the whole Western Road Leaders Team :)

Pia · 24 October 2023

★★★★★ 5/5

Google

Ioana manages the property I'm renting. She is really diligent and fast to get any issues sorted. It really feels like she cares and wants me to have a good experience with no problems.

Cal · 12 July 2026

★★★★★ 5/5

Google

Namphet and Madison were really friendly, helpful and responsive. Everything was handled smoothly, and questions were dealt with quickly. They made the whole process easy and stress-free, and I wouldn’t hesitate to recommend them to others.

James · 16 February 2026

★★★★★ 5/5

Google

I have a great experience with leaders for the past 2 years. They have been very professional and helpful. Jessica and Francesca have been amazing with their help regarding anything I needed help with All good

Bijan · 12 June 2026

★★★★★ 5/5

Google

Leaders has been great during our tenancy. Rebecca has been especially amazing, she always gets back to us really quickly and sorts out repairs without any fuss. She’s warm, reliable, and professional, which made everything feel so much easier for us. We really appreciate all her help and support, thank you, Rebecca!

Sally · 21 August 2025

★★★★★ 5/5

Google

As an approved contractor, LC Flooring has worked alongside Leaders and in particular Jason Day for a number of years. As a new employee at LC Flooring, Jason has made the transition into my new role seamless. He provides a flawless service in terms of the level of communication that he provides, his efficiency being excellent. Jason is always my 'go to person' at Leaders and I look forward to working with him in the future. Thank you Jason, it's been a pleasure to work with you so far. Nicola

Lee · 21 June 2022

★★★★★ 1/5

Google

Terrible estate agents. Poor communication. Don’t follow up, don’t answer emails and rarely pick up the phone. First property we viewed with leaders we were interested in renting, the landlord went with another tenant but this was never communicated to us and we were left hanging for over a week until I eventually reached out. There was a second property listed by leaders we were interested in, tried calling to book a viewing but the call was disconnected promptly upon answer. I was eventually able to book a viewing but the estate agent was not there and had to be told by the existing tenant that viewings were cancelled.

Liah · 21 June 2022

★★★★★ 5/5

Google

Nobody is perfect 🥰. I have rented a flat for 8 years. I have to resume that in general Leaders has always resolved any problem I have in the house or with the building company. 👷‍♂️a few times it could have been a bit of a delay, because of the pandemia. Leaders have always solved any issues with the landlord's propriety. I have to be honest in my personal case. I have read the different opinions from other people. I have to say, they are very sensible to any call or email 📧. Because of the pandemia, things are different, but even so, I have never have to wait. When twice I stayed blocked inside my home because of the key 🔑 door broke, they sent on a Sunday a good specialist to solve this. The flat inspection is done ever 6 months, Lucia was always very nice gentle they were never intrusive. The last agent Matthew took always my side to solve a matter with the appointment with British ⛽gas, he was always available, the whole day, he gave me any possible information I needed, he called in person for the appointments. He is always helpful ☺ patient, he try to move all the possible on earth 🌎to find, fix, the right solution. He really 👂whatever you want to explain. I also can feel he is present, is not just his work. He is 100 % there. I feel so reassure when I have questions. I don't just feel like a tenant. I feel LEADERS has a very good group of workers in Western Road, as I was also at the office in person, Sophie was always solving problems in the past. I think she recommended the right agent for me. Like I said everyone is helpful, from the receptionist, the different agents. If I have to change apartment, I'm sure it will be again with LEADERS, they will know my personality, and what will be the ideal apartment for me. The team is promptly to be helpful, they are fresh and youthful. They will always find the solution and find a nice word to reassure I like they work in a team for the tenants. Even if nobody is perfect, the want to give the best to the tenants. I have to say thank you for taking me so seriously with their heart 💙. They try hard even during the pandemia. I have to say thank you 😊 Matthew you give me peace of heart, thank you for your efficiency and dedication. ☆☆☆☆☆

X · 21 June 2022

★★★★★ 5/5

Google

In the past, I have had awful treatment from estate agents and landlords, as a disabled member of the LGBT community I have faced a lot of discrimination. Leaders have been so considerate, and professional and made my moving process smooth and made me feel very valued as a human being and tenant. My property has had no issues that haven’t been resolved super quickly. Faye Tipper has been an asset to the team, communicating clearly and quickly with me when ending my tenancy early, taking away the stress that could’ve come with this. She also helped me in finding a new property and helped the paperwork and communications go seamlessly. I can’t thank Leader’s, especially Faye, enough for their support, understanding and professionalism! Thanks also to Saul who helped me find both properties and went that extra mile for me!PositiveResponsiveness, Quality, Professionalism, Value

Verity · 21 June 2022

★★★★★ 5/5

Google

Matthew Jelley and the Leaders Property Management team have been managing my properties for around twenty years. Having a bad experience in the past with other letting agents I feel that a prospective Landlord should be very careful in their selection of a letting agent. Leaders should be top of any short-list for selection. Matthew is always very responsive, getting back with a holding response or a conclusion on emailed matters within a few days, as well as being proactive and considerate of my time and views whenever awkward situations arise. I can highly recommend Leaders and Matthew.

John · 21 June 2022

★★★★★ 5/5

Google

Excellent! Five stars. Nick (Nicholas Mackmin‑Wood) and the Leaders Western road branch team were very helpful. Nick always promptly answered all the questions I had before my move. He was very professional and helpful. I was new to the UK, and it was my first time renting a place, but everything went very smoothly. All the activities related to my move were performed online. These include tenant references, consent to obtain my credit history, and signing the tenancy agreement. The only time I had to visit the branch was to collect the keys on the move-in date. On the day I moved to the property, Leaders sent me an online form in which I can provide my feedback and comments (including the pictures) on the rented property. It captured meter readings of Electricity, Gas, and Water. It also had different sections for the bedroom, lounge, bathroom, and kitchen with pictures and the comments provided by the inspector regarding their cleanliness and the condition. I also could disagree with them if needed and provide my comments. Later, I received a constructive document with pictures regarding the inventory and my feedback being provided. I think this is very good because it has captured all the stuff that is available there including my comments on their condition and the cleanliness. I got a box of some goodies with the keys from leaders and it was very helpful too. I wish Leaders all the best and thank you Nick for being such a wonderful person.

Amila · 21 June 2022

★★★★★ 5/5

Google

Our renting process was well-managed and smooth thanks to the brilliant efforts of Maria Lagkani. Maria was so engaging and personable while helping us view our property. Once we commenced the process of renting, she was truly excellent. She always stayed in touch and made sure that we were aware of the latest updates. Whenever we had queries she was so quick to respond and would always find the answer to any questions we had. When we dealt with other departments within Leaders, Maria remained engaged and would check in to make sure everything was running smoothly. Maria gave us confidence and reassurance as well as being courteous. I would definitely recommend Leaders and Maria in particular.

Thomas · 21 June 2022

★★★★★ 5/5

Google

Maria Lagkani exceptional efforts ensured that our rental process ran smoothly and efficiently. While assisting us in viewing our property, Maria was extremely friendly and engaged. She was absolutely fantastic once we began the rental process. She stayed in touch with us at all times and kept us informed of what was going on. When we had a question, she was always quick to respond and knew exactly where we could find the answer. Maria stayed active and checked in to ensure that everything was running smoothly Maria was friendly and reassuring, in addition to reassuring and reassuring. Leaders, particularly Maria, come highly recommended.

Paolo · 21 June 2022

★★★★★ 1/5

Google

abhorrent. left a woman homeless after paying for rent, deposit and holding fee. didn't inform until i was driving with all my belongings to get my keys.

Charlie · 12 August 2026

★★★★★ 5/5

Google

Leader’s have been absolutely amazing during the process of buying our first house. From our first viewing, they’ve been attentive and helpful, and have always been easy to get in touch with. Rachel & Josh have been especially wonderful to work with - they really went the extra mile to make sure any/all of our questions were answered quickly. We’d highly recommend working with Leader’s in any capacity.

Amy · 19 August 2025

★★★★★ 5/5

Google

Rebecca my property manager at Brunswick Rd has always been very helpful and proactive and also Jessica in the office. If ever I had an issue they responded immediately and kept me updated.

Sally · 12 June 2026