Leaders Sales Brighton reviews

★★★★★ 5/5

Google

Excellent people and managers, very quickly found the right option and helped fill out all the documents, which is especially important for people who have just moved to Britain. Special thanks to Jessica Hopkinson-Wood and Thomas O’Meara, they helped us out the whole process.

Ksenia · 24 September 2024

★★★★★ 5/5

Google

This was my first time renting with Leaders, and I had such a great experience! Ollie was incredibly professional and helpful, taking the time to really understand what I was looking for. I couldn’t recommend them highly enough!

Zackary · 21 December 2024

★★★★★ 5/5

Google

We bought a house through Leaders and our agent Andy has been an absolute star. It was a lengthy and complicated process as the house had to go through probate. Andy kept us informed all the way through and went above and beyond to help us out. Andy is really responsive and communicative and we will definitely recommend him as an agent to friends. We also got our mortgage via the Leaders broker Charles who managed to find us a good deal too. So all in all we've been really happy with the service from Leaders. Thanks!PositiveResponsiveness, Quality, Professionalism

Rosie · 25 August 2021

★★★★★ 5/5

Google

I'm super happy with the service that Leaders provided when I was looking for my first place in a new city. I must give special thanks to Francesca Cranford and Molly Sibun who were super responsive and went out of their way to help me through everything. Renting can be difficult, but Francesca and Molly made the process a lot more reassuring and friendly!

Yemi · 21 June 2023

★★★★★ 5/5

Google

Nick and Laura have been absolute gems, I was a first time landlord and from my initial meeting with Nick to value my property to tenant moving in, he has been fantastic, he understood my needs as a first time landlord to help me understand the process what needs to be done and when and was there to guide me through it, he was proffessional all the way through and left me feeling confident I made the right choice going with leaders, especially having met a fair few other agents. The big thing for me was that Nick had based his value of my property having seen it, valuing it on its own merits as it is a unique and very high standard property, where as other agents hadnt taken this into account and barely even looked round the property before valuing it, infact other agents valued it based it on size and dimensions before even setting foot in the poperty. Laura was fantastic too, efficient and always at the end of the phone to answer questions and both of them turn things round very quickly which is more than anyone can ask for in this industry. You get what you pay for with these two and in my opinion well worth it above other maybe slightly cheaper agents, they had made it easy and conveinient and there work has made me trust them, which is a difficult task with me! My future business will be going straight to these two in the future as I do have plans to expand a portfolio.

Lucas · 21 June 2021

★★★★★ 5/5

Google

Andy was our estate agent when buying a house and his professionalism was superb! We had a long and complicated process and he went the extra mile with us, intermediating between us and the sellers even when he did not have to. Always available and keeping us informed all the way. After living in 18 different houses I have dealt with numerous estate agents, and Andy gets the top spot with a huge difference. The stress of moving house will be greatly reduced if there were more estate agents doing their work like him! 10/10PositiveQuality, Professionalism

Alberto · 21 June 2021

★★★★★ 1/5

Google

Avoid like fire!!! If I had known how unprofessional they are, I'd never rent with them! (Leaders company.)Unfortunately, I've only read bad reviews after signing the contract. They seemed very professional at first. Then all hell broke loose. Problems never stopped until the end of the contract. Flat was very dirty when recieved keys, they claimed it was cleaned. Certain aspects of tenancy agreement were fixed to my liking (as there was some vague stuff in it), to be never fulfilled in real life. Communication lacked of politeness, to put it likely. Issues weren't resolved. They tried to twist everything and blame us. Safe yourselves time, nerves and money. I'd give zero stars if I could!NegativeResponsiveness, Quality, Professionalism, Value

Jane · 21 June 2021

★★★★★ 5/5

Google

Couldn’t name a better estate agents. Me and my partner was looking for our first flat and being young no other estate agents was taking us seriously but it wasn’t until I got in contact with leaders where it actually felt like it was getting someone. Laura was amazing, she really made the transition smooth especially when it came to referencing as it was the first time we have ever had to do it. We moved into our first flat and then it went a bit wrong but Laura was amazing and really helped us so much. She helped us find a new place and within a week we had moved it. It literally recommend her to everyone I talk it. Thank you for a good experience.

Georgia · 21 June 2021

★★★★★ 5/5

Google

House-hunting as a first-time buyer can be stressful, but I've been grateful to the Leaders team for their great customer service, quick response times, and valuable advice throughout house viewings and negotiations. Spencer Ferguson, in particular, has been a massive help!

Stephanie · 16 March 2026

★★★★★ 5/5

Google

Maddie was really helpful throughout, thank you:)

C · 12 November 2025

★★★★★ 5/5

Google

I was very happy with the service received from Leaders during my recent purchase. Charlotte totally strikes the right balance. She accommodated my multiple requests for visits and was happy to proceed at a pace that I felt comfortable with. She contacted me with important updates only. Towards completion I had some additional concerns which she navigated me through with ease. Charlotte is a great asset to this business. Thanks for your help!

Chrissie · 21 June 2022

★★★★★ 4/5

Google

Communication between letting agent and vendors a little lacking at times but this was probably due to the fact that the vendors were sisters with different contact details. Special thanks to Joshua Baldock who steered the boat steadily at all times - many thanks Josh.

Carol · 3 September 2025

★★★★★ 5/5

Google

Rachel and the team at leaders were instrumental in getting a speedy purchase of a complex property across the line. Thanks guys!

Matt · 14 May 2025

★★★★★ 4/5

Google

Leaders has provided us with excellent service for many years. Giving a 4 star review as they are a bit expensive. Special mention for Rebecca Eager who has been managing our property for the last several years: Rebecca has been unfailingly responsive, polite and helpful throughout.

Vicky · 21 May 2024

★★★★★ 5/5

Google

All thanks to Maria Legkani. Her great efforts ensured that the move to the new house proceeded quickly and smoothly.. Maria is a very kind and helpful person.. I always communicated with her on all procedures related to the new flat and she was always there welcoming and helpful. I rate leader Five stars because of Maria Lagkani effort 😊

Hero · 21 June 2023

★★★★★ 5/5

Google

I sold a property through Leaders. My lead contact was amazing. Not pushy. He understood what I wanted and arranged things around my wishes. Had to take it off the market at one stage. There were no queries with this. He understood. He went beyond the call of duty in the end and he got me a sale. I am very impressed and I have never said that about an estate agency before.PositiveResponsiveness, Quality, Professionalism

Brian · 25 August 2021

★★★★★ 5/5

Google

Nick made the fixed-term let of our home straightforward and stress-free. He was clear about what we had to do as new landlords, and helped us all the way through the process. The office were very active in targeted marketing, and were respectful when arranging visits. We were pleased to achieve the asking price within two weeks, and are very happy with their choice of tenants. Great experience all round - highly recommended.PositiveQuality, Professionalism

Tom · 25 August 2021

★★★★★ 1/5

Google

Rented a property with Leaders and they were awful to say the least. I would seriously consider renting with another agent if Faye or Ben are your property managers. They are unable to follow Leaders own guidelines, reminders had to be sent the team of the 24 hour legal notice for entry and they take the best part of a month to return money owed to us. I would consider finding another agency so at least they can offer an average service, it would be a vast improvement from Faye and the team. Absolutely appalling. Update 23/5/19. The Leaders' team sent me a rental agreement (containing renters' addresses and other personal data) of someone else rental by mistake. This is in breach of GDPR laws. Incompetent at best.

Matt · 22 June 2019

★★★★★ 1/5

Google

Mostly unpleasant when contacted via phone for any issue with the rented property. Edit: Response to the Response from Leaders. That was the ending of the case no doubt. My comment and ratting still stands and your reply only focus on one specific case at the end of the tenancy. Not the other 3 times I called for issues related with electric faults and leaks. Also important to refer the errors on the value amount of the deposits (to what I was called later after to moving in to pay the difference) and copies of the contract with missing pages (some emailed some printed, never got a full matching set). I am most happy I delivered the property in the best state possible and the landlord agreed. I have a clear conscience on this matter. It is fair to say Leaders did fix the problems. But only after I had to lose time and my temper. Your service was not good at the time and you are now on damage control arguing with me once again. Maybe other clients had better experiences. I did not and have no problem in saying so. Thank you

José · 22 June 2019

★★★★★ 5/5

Google

We have been renting through Leaders for nearly 5 years, and have just recently moved home. I am writing this review as my husband and I have been really impressed with the service we received whilst going through the checking out process. We were dealing with Jason who proved to be not only very polite but he was very professional and organised. He domineer was very calm and had no problem with any questions I had, which were quite a few! Moving can be a very stressful time and Jason made sure some of that stress was taken off our hands. Thank you for making our lives less hectic and would recommend anyone to work with Leaders when finding a home.

Helenclovis123 · 22 June 2019

★★★★★ 5/5

Google

Leaders have managed my parents' flat for 4 years. The communication and service is exemplary and gives me great peace of mind!

Helen · 12 June 2026

★★★★★ 5/5

Google

We had the absolute pleasure of working with Josh and Michael from Leaders Brighton, and we couldn’t be more thrilled with the results! In a competitive market, they sold our flat within just 2 months, which was beyond our expectations. Their communication was second to none, always clear, prompt, and professional. Every question was answered, and they guided us through the entire process seamlessly. Josh and Michael truly are the dream team! We highly recommend Leaders Brighton to anyone looking for a stress-free, successful sale. Thank you for your outstanding service!

Max · 17 October 2024

★★★★★ 5/5

Google

I have recently sold and brought through Leaders and I found Luke to be very attentive and most helpful throughout. During the stressful times, he was calm and reassuring. As well as being highly informative, I felt he went the extra mile and I was grateful that he was in my corner. Thank you Luke.

Frank · 21 June 2023

★★★★★ 5/5

Google

Charlotte Faulk, my Property Manager is easily contactable and responds quickly. We have built a good rapport liasing together over the past 5 years when our property has been let out. Charlotte strikes a good balance, understanding things both from my landlord perspective and the tenant's perspective. I am very happy with the continuing service.

Symon · 21 June 2023