Eightfold Property Brighton reviews

★★★★★ 1/5

Google

The majority of my year with Eightfold was pleasant to be honest, I loved the property I was staying in, however how they dealt with post tenancy has made me completely change my opinion about them. I left the property the end of August and I just got my deposit back yesterday, they tried to charge me damages to the room even though they had proof that the damages occurred before I even moved in, they also tried to charge me for a replacement mattress as they said they had thrown my one away, however, I messaged the person who took over my lease and found out they didn’t throw away the original mattress and lied to charge me an extra £100. They have been rude on the phone and email to me and to other tenants who left and took ages to solve a bug problem in which got so bad one of my flatmates had to move out. Again I really did enjoy my year in my flat but the whole ordeal afterwards really made me realise how they try and cheat people out of money, and from the looks of other reviews, I guess I’m not the first one

Rueben · 10 June 2022

★★★★★ 5/5

Google

Working with Eightfold recently and I'm very impressed with how proactive they are with clearly communicating with me as a landlord and my tenants.

Alex · 10 April 2024

★★★★★ 1/5

Trustpilot

Absolutely shocking

Absolutely shocking, never ever rent from these people, you’ll never ever get your deposit back absolute sharks

Mr · 23 September 2025

★★★★★ 5/5

Google

Eightfold property is good I can recommend them for anyone looking for house. Friendly workers

AWOPEJU · 11 October 2025

★★★★★ 1/5

Google

Hi Dan, It's been 2 weeks since gave you notice on the 3 flats that you've been managing on my behalf and to date I've yet to receive back signed confirmation of notice and the information requested on flat 2 section 21 notice plus outstanding information on flats 5 and flat 7. Please advise when I am likely to get this documentation. Kind regards B

BRUNO · 14 August 2023

★★★★★ 5/5

Google

Dan and his team have been support my business for the 4 years and beening amazing, I never have issues will gaps in tenancy or anythingPositiveResponsiveness, Quality, Professionalism, Value

Anthony · 10 June 2022

★★★★★ 5/5

Google

I was so pleased with their services. they are very helpful. Thank you

S · 11 October 2025

★★★★★ 5/5

Google

I was extremely satisfied with their service, amazing, fast, and reliable. unbelievably good.

Isaac · 11 October 2025

★★★★★ 5/5

Google

Really efficient and a pleasure to work with. I would highly recommend

Ty · 11 October 2025

★★★★★ 5/5

Google

Absolutely amazing service! Dan Lyons is incredible! highly recommend if you are looking for a place to rent!! Better than any other companies I’ve been with !!

Chloe · 10 June 2022

★★★★★ 1/5

Google

Students beware - find a decent reputable agency to let from that doesn't have to change their trading name every 18 months! We have just waited five months to have the deposit returned from a student let that finished back in August! We ended up having to seek third party adjudication to have the deposit returned which proved in our favour, but only because we had made sure we had substantial photographic evidence from the start of the tenancy period! Patronising staff who assume that all students are stupid and unable to stand up for themselves!NegativeResponsiveness, Quality, Professionalism, Value

Hayley · 25 August 2021

★★★★★ 5/5

Google

I am a guarantor for my sons friend who is a university student,he has been renting a house share during 2019/2020 via Eightdold. Throughout my time working with Eightfold they have been so helpful and supportive during times where the student was behind on his rent payments and more recently due to Covid where the arrears were significant. They have been so supportive to me as the guarantor to find a solution. Well done Eightfold for keeping the humanity aspect of supporting your customers at the forefront of how you do business.PositiveResponsiveness

Nikki · 10 June 2021

★★★★★ 1/5

Google

Wish there was a way to give 0 stars. This is their new name, it used to be Brighton Accommodation Agency. Moved in to a property which had substandard cleanliness levels. One room had a leak in the roof causing rain to protrude down the walls. Paint work was ancient and every time a wall was touched paint would peel off and settled like dust on the floor. When we moved out it took over 2 months to receive any of our deposit back - even the amount not in dispute. Endless ignored emails and phone calls, weeks on end. The first bit of communication we had from them regarding deductions was just an invoice for work done to the house however, NO CHECKOUT REPORT WAS EVEN CONDUCTED. Be aware they will charge you for things they have no proof for. So, unless you want an agency that provide dreadful customer service you should AVOID THIS AGENCY AT ALL COSTS.

Dom · 10 June 2021

★★★★★ 1/5

Google

By far the worst letting agent in Brighton. Renters stay away, landlords stay away if you value letting agents that aren't dressed-up scammers. Unresponsive throughout the entire tenancy, useless at fixing things, barged in on us without proper notice on many occasions. Worst of all, lied & falsified invoices in an attempt to take nearly half our deposit, then decided to stop emailing/answering phone calls when asked why they've done this. It took 6 months and an extended, drawn out process with the deposit scheme, in which it was found we owed way less than what they wanted (about 10% of what they asked for).NegativeResponsiveness, Quality, Professionalism, Value

Hydyn · 10 June 2021

★★★★★ 1/5

Google

Sam Gil can you e-mail please. We are in the same position. For anyone else reading this, I will write a lengthy review soon. But in short: the checkout report for the property I was in was done BEFORE the tenancy ended which is not allowed. I will seek legal advice and escalate this further if nothing changes/they don’t reply to my emails.

Mumen · 10 June 2023

★★★★★ 5/5

Google

exceptional service, really fast communication, lovely people to deal with!!

Saskia · 11 October 2025

★★★★★ 5/5

Google

The team have been managing our properties for a number of years; they have always been incredibly diligent and professional. I would recommend them to other landlords in the area.

James · 10 June 2023

★★★★★ 1/5

Google

My housemates and I had a group tenancy, Eightfold allowed one housemate to make a deal with them over rent that he hadn't paid without the agency or him telling any other housemates, and then took it from our group deposit at the end... the deposit which took two months to return to us despite many un-answered emails and also visits to Eightfold to try and get answers. Professionalism at its worst.

Olivia · 10 June 2022

★★★★★ 3/5

Google

Renting through Eightfold has been a positive experience, although we have had some issues with a property and upkeep, everything that has come up has been sorted out and handled. Communicating has always been easy as well, whether its via phone or email we've always had a response.

Steven · 23 January 2021

★★★★★ 5/5

Google

My partner and I are in love with our new home. I would highly recommend Eightfold Properties to anyone looking for a change. Excellent, friendly and efficient agents ready to help you no matter the circumstances.PositiveResponsiveness, Quality, Professionalism, Value

Lexa · 10 June 2022

★★★★★ 5/5

Google

We have rented the property in Lewes, East Sussex. Starting from arranging Tenancy Agreement and locking myself out of the flat or call out for dripping taps - we have extremely positive attitude and excellent service from all of the team of Eightfold Property.

Alina · 25 June 2024

★★★★★ 5/5

Google

Eightfold have been managing property for me for a number of years. I have always found them to be efficient, honest and there is always a feeling of the ‘personal touch’. I have no trouble in highly recommending Eightfold for both property owners and tenants.

Chris · 2 June 2024

★★★★★ 5/5

Google

Eightfold are brilliant. We had a bit of an emergency and they pulled out all the stops to find the perfect place to rent. What a life saver! Polite, friendly, very professional indeed, and a huge pleasure to deal with. Thanks again Eightfold.PositiveResponsiveness, Quality, Professionalism

Kate · 10 June 2021

★★★★★ 3/5

Google

Renting through Eightfold has been a positive experience, although we have had some issues with a property and upkeep, everything that has come up has been sorted out and handled. Communicating has always been easy as well, whether its via phone or email we've always had a response.

Dead · 10 June 2020