Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKing and Chasemore Hove have been outstanding in helping me find my property. Overall the entire team have gone out of their way to help me. They have been quickly responsive to any questions and always very friendly. Would highly recommens using them and would happily use them again.
Darran · 26 August 2024
Agent replied · 25 October 2024
Thank you Darran for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank the work of Jessica of the Letting Team, who has been diligently looking for suitable rental properties for our family. She took the initiative to recommend a number of properties to us and she was very helpful in answering our questions when viewing these properties. Thank again, Jessica.
S · 28 May 2024
Agent replied · 25 October 2024
Thank you for sharing your positive experience with Jessica from our Letting Team! We are delighted to hear that she provided excellent service by recommending suitable rental properties and answering all your questions. We will make sure to pass along your kind words to Jessica. Thank you for choosing King & Chasemore Sales and Letting Agents Hove! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStephanie Pullen, was very informative when given us advise on looking for a property in the aera, she quickly found us the perfect tenant. I just wanted to say the service we have received has been fantastic from start to finish and the whole team have been amazing with communication throughout the whole process. I will definitely be recommending King and Chasemore Hove.
Dan · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAtosa was really friendly and helpful with securing our flat. Really recommend them!
Sarah · 30 November 2023
Agent replied · 25 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery positive experience of K&C. I wanted to find a tenant for our apartment in Hove. They listed it on 18/11 and a tenant moved in, fully vetted etc, on the 29/11. Would certainly recommend the Hove team to anyone.
Louisa · 4 December 2024
Agent replied · 10 December 2024
Thank you Louisa for taking the time to leave us your glowing recommendation and 5* review. Best Wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently moved into a property and the letting process was managed by Jen, who was brilliant and pleasure to deal with. She was very responsive to my emails, providing lots of detail about the process and paperwork, and generally making the process flow smoothly and quickly.
Rose · 27 July 2024
Agent replied · 25 October 2024
Thank you for your 5* review Rose. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI rarely leave reviews as I seldom experience anything that is deserving however I have recently moved in to a property that i have let from the office in Church road Hove and the service I received from start to finish was fantastic.
All staff members I had communication with were friendly and professional and made the process so easy.
They went out of their way to assist me with all my queries promptly and I felt like they actually cared. I have a small dog which makes it very difficult to find a nice property. Instead of saying .."no sorry cant help" as Id experienced with ALL other agencies who had treated me like I had a contagious disease because I had a pet!... they negotiated with a prospectve landlord on my behalf and found me a lovely property for us both.
I cant thank them enough! They are a great bunch of caring people who went out of their way to find me my new home. Well done Team...exceptional service!
Mandi · 26 October 2021
Agent replied · 25 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe were tenants looking for a 2 bed, close to the sea and restaurants as well as a garden safe enough for our disabled cat and a new dog. We found our experience with Kathryn and Kate completely apart from all other estate agents during our search, they helped us find the perfect place and provided a lot of detail which helped us confidently make our decision. They were really helpful throughout the process and also seem to have a good relationship with the land lord so knew we’d get on.PositiveProfessionalism
John · 26 October 2021
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience with King & Chasemore. We've been searching for months for a new place to live (rent) and King & Chasemore went above and beyond to find us a good flat that matched all our needs and budget. They were extremely accommodating, effective and patient with our needs and referencing. Now we can breath out and feel like we'll continue to be well taken care of throughout our tenancy.
Linnea · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAtosa was great help in the office- thank you
Singh · 30 December 2023
Agent replied · 25 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJen McIntyre was incredibly helpful, responsive and friendly. She really eased our transition into our new house with great organisation. Thank you for going the extra mile.
Sarah · 24 March 2025
Agent replied · 9 August 2025
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to King and Chasemore agancey , I am now settled in a wonderful home that exceeds my expectations. I highly recommend them to anyone in search of a reliable, professional, and friendly housing agency. Their outstanding service and dedication to their clients are truly unmatched.
Manna · 28 May 2024
Agent replied · 25 October 2024
Thank you Manna for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJayden was attentive and very communicative throughout the moving process. He was nothing but attentive to my grandmother throughout the move and we’re very grateful for his help! We would recommend him highly!
Fenella · 29 March 2024
★★★★★ 5/5
GoogleExtremely friendly and helpful team, very quick to sort everything out!
Oliwia · 9 September 2025
Agent replied · 23 September 2025
"Thank you for your wonderful review! We're so glad to hear that our team was able to provide you with quick and helpful service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKathryn was really helpful helping us with the property we liked, she dealt with things nice and quickly with the landlord and kept in contact throughout.
Marketing · 11 January 2022
Agent replied · 10 January 2025
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy foray into being a tenant for the first time was interesting! I walked around Hove and spoke to 11 lettings agents, of them - Kate at King & Chasemore was by far the most helpful, friendly and genuinely made me feel she had time to talk to me.
I returned from my travels a month later and went straight back to her, she found me the most fabulous basement flat in Hove and the rest is history! I highly recommend King & Chasemore in Hove; Kate, Hannah and Zoe have all been quick to respond to my queries, helpful with advice and have a good sense of humour when it is needed. Thank you to the whole team, I am genuinely grateful for your help.
Kendra · 26 October 2020
Agent replied · 25 October 2024
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
★★★★★ 1/5
GoogleTerrible Estate Agents. Put an offer in on a flat and was never contacted back. Despite having to follow up on the offer, no responses. Do not arrange any viewings through the estate agents. Poorly run with terrible internal Logistics
Raj · 26 August 2024
Agent replied · 25 October 2024
Hi Raj,
I'm sorry to hear about your experience with us. We take feedback seriously and would like to understand more about what happened. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKathryn was really helpful helping us with the property we liked, she dealt with things nice and quickly with the landlord and kept in contact throughout.
Decadance · 26 October 2021
Agent replied · 25 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAtosa was great and professional
Matt · 26 October 2023
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAtosa was lovely and helpful
Zakaria · 26 October 2023
Agent replied · 25 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleErin was professional and helpful
Visi · 26 October 2023
Agent replied · 25 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen it came to the sale of my property, I wanted to work with a local Estate Agent, where I could get personal, efficient and friendly service. I found that King & Chasemore fully met my requirements and frequently went above and beyond to assist me. I couldn’t have asked for anything more.
Tony · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are currently going through a purchase and sale of our property using King and Chasemore. Can honestly say that so far Rodger and Loren have been a great help. They have both been available around the clock and very helpful throughout so far. I would highly recommend using them for their honesty and hard work to achieve all parties goals.
The added bonus and recommendation of Justin (mortgage broker) has also been a great help.
Thanks for everything and fingers crossed for a speedy completion.
Jason · 27 October 2019
Agent replied · 25 October 2024
Thank you Jason for the glowing 5* review and recommendation. I will of course pass on your high praise to the King & Chasemore team in particular Rodger, Loren and Justin.
All the best for a speedy completion.
Kind regards, Lucy.
★★★★★ 5/5
GoogleI had a great experience with King & Chasemore. Dealt mainly with Kate and Rebecca but the whole team seem friendly and efficient. They sorted out my rental while I was in South Africa - with Kate Thompson taking me on a Whatsapp video tour around the house! They gave me a full photo inventory of everything when I came into the office to sign and go through the documentation (this took 20min max) and now I’m in my flat with everything sorted. Seriously so efficient, flexible and responsive - not to mention friendly which makes such a difference! I would definitely recommend them.
Tarryn · 27 October 2019
Agent replied · 25 October 2024
Tarry, thank you so much for your kind words, 5* review and recommendation. I have passed this on to the King & Chasemore branch team. Good luck in your new home. Kind regards, Mark
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