Trusted Agent profile

King & Chasemore Hove Sales reviews

4.5

★★★★★ Excellent

210 reviews across 2 platforms

20 Church Road, Hove, BN3 2FN, Brighton and Hove BN3 2FN

King & Chasemore's Brighton and Hove office at 20 Church Road is rated 4.5 out of 5 across 210 reviews on two platforms, including 192 Google reviews rated 4.7. The 18 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

192

Reviews on Google

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.

5/5

Google

My experience with King & Chasemore was nothing but fantastic from day one. Rodger Heasman was so special in his attentitive, caring and honest approach to our dealings. The up to date communication was top notch along the way and I can’t sing their praises high enough. Great service. I would recommend them very highly.

James · 27 October 2019

Agent replied · 25 October 2024

Thank you James for your great 5* review and wonderful recommendation of our local King & Chasemore team. I will make sure your kind words are made known to them. Best wishes, Scott

5/5

Google

The Hove team have been absolutely amazing, especially Kate and Kathryn who have constantly been professional, efficient and always lovely to speak to, both always positive and helpful! They have made the whole process very easy. Nice to have a solid, professional experience. Thanks again!PositiveResponsiveness, Quality, Professionalism

Shaun · 26 October 2021

Agent replied · 25 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Josh and the team were very professional when listing our rental properties. Their experience and guidance throughout the process was very helpful. Would highly recommend their services.

Michael · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

We were shown around a flat on Sunday by Connor from the hove branch, he was great, really informative, polite and he really engaged with us. We've been to see a few flats recently with other estate agents where sadly the people showing us around were the complete opposite. Good service sticks! Thanks Connor.

Lynda · 27 October 2019

Agent replied · 25 October 2024

Thank you Lynda for your and glowing 5* review of our local King & Chasemore team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

5/5

Google

Had a great experience with this agency, and Jess in particular. She was helpful, friendly and professional and really listened to my needs. Considering how many agents there are in the area, Jess stood out by far with her outstanding customer service. I am very happy to have found the property I really wanted, with her help!

Jo · 25 September 2024

Agent replied · 25 October 2024

Thank you for your 5* review Jo. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Kathryn was super helpful and reassuring throughout the process! Her and the team were always around to help answer any questions we had throughout the process!

George · 26 October 2023

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience viewing and then being accepted for our perfect flat. Everything was super speedy and our agent Atosa was really friendly and accommodating. Highly recommended.

Roo · 26 October 2023

Agent replied · 25 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

As usual received amazing service from King and Chasemore.Stephanie was fantastic in every aspect of letting our property.

Sally · 29 March 2024

Agent replied · 25 October 2024

Thanks for the wonderful 5* review Sally Pourrahimi! Best wishes, Lucy, Customer Relations.

5/5

Google

I am extremely satisfied with my experience with the property letting agency. Despite not being fluent in English, they actively assisted me throughout the entire letting process. They demonstrated a deep understanding of my circumstances and were able to accommodate my needs within the contract. What impressed me the most was their patience and kindness in explaining any queries I had, ensuring that I fully comprehended everything. I highly recommend their services.

김성우 · 26 October 2023

Agent replied · 25 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Erena was very kind and helpful during our property search process. We found a property we absolutely love thanks to king and chasemore.

Kayleigh · 26 October 2023

Agent replied · 25 October 2024

Hi Kayleigh, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care

5/5

Google

Josh and his team were so helpful in getting us a quick and successful sale. Would recommend them every time. Five stars!!!

Sonny · 26 October 2023

Agent replied · 25 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Extremely poor service and complete lack of professionalism.

An agent came out to carry out a property valuation. After the visit, no valuation was ever sent, and there was no follow-up of any kind. I waited, chased, and eventually emailed a formal complaint about the lack of communication and service.

AC · 26 January 2026

5/5

Google

Atosa was very helpful and I would definitely recommend to my friends and family when buying or renting a property

Ross · 26 October 2023

Agent replied · 25 October 2024

Thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I’ve grown up in Brighton since I moved here in ‘99. So, I’ve had my fair share of experiences with Brighton & Hove letting agents over the past dozen years. But I can honestly say that King & Chasemore are by far the most helpful, charming, approachable, caring, and, inter alia, open-minded letting agent I have ever had the pleasure of having my needs met by, and dealing with in general. No contest. Best by far so far, since my first ever flat, almost 20 years ago.

Lancelot · 26 October 2022

Agent replied · 25 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

The letting team at K & C Hove (Kathryn and Hamah), supported by their legal and other colleague's are as good as it gets. Their feel for finding "the right tenant's" has served me well during the past 4 years. Totally professional and always available to share their considerable knowledge of the area. critically important for their clients, they have a band of equally reliable competitive and professional local contractors on tap to resolve any issues that might and sometimes do arise. King and Chasemore are simply the best!

Michael · 26 October 2022

Agent replied · 25 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Very impressed with the communication from hove branch. Highly recommended and had great experience all thanks to Jade ⭐️

Debbie · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you for everything…Great work…Also I am very pleased with the gift you sent as a housewarming gift…Thanks Kathryn

Huseyin · 26 October 2023

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Atosa has been amazing. Very friendly and professional! Will definitely come back to look more into the property market.

Amanda · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave us an amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Stephanie Pullen, was very informative when given us advise on looking for a property in the aera, she quickly found us the perfect tenant. I just wanted to say the service we have received has been fantastic from start to finish and the whole team have been amazing with communication throughout the whole process. I will definitely be recommending King and Chasemore Hove.

Tracey · 11 January 2024

Agent replied · 10 January 2025

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Worst service EVER

Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & Chasemore after we found out they had been lying to us for months about the bottom end of the chain (sellers of flat trying to sell a property with cladding that did not meet the new H&S standards). Even after we found this out and served notice immediately on Monday 7th October (upon the advice of our solicitors), we were met with increased resistance from their staff who refused to accept our notice. it took all week, and we had to contact their area manager to finally get this sorted. However, today, we find that our property is still being marketed on rightmove. We have emailed them to ask this be taken down immediately but are met with radio silence. The sheer spitefulness and unethical business practices of this organisation is appalling. The emotional and pyshical toll this has taken on us cannot be put into words and I am disgusted with King & Chasemore since this is still ongoing, (after the notification period). Do not use these jokers under any circumstances, they have the moral compass of a child rapist.

Jennifer · 8 October 2024

5/5

Google

Thank you King & Chasemore Sales and Letting Agents Hove and the whole team for your professionalism in dealing with clients. Specially Miss Jennifer she was wonderful in many ways starting from being welcoming, supportive, transparent and helpful she eased the whole process for me thank you.🙏🏻 …

Amal · 27 September 2024

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review Amal! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I was looking for rent 2 bedroom flat. Kathryn Tidbury helped me so much. Her agency have found perfect flat for me. King & Chasemore made great job, they answered for all questions and supported all way to singing of the contract. Real professionals!!! I wish you more happy clients and big profit! God bless you! Best agency in Brighton and Hove! Recommend for everyone!

Vadym · 26 October 2023

Agent replied · 25 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

K & C have managed my flat letting for many years with excellent service , Recently they have also sold the flat and i have found the sales team to be very helpful indeed including Amanda , Josh and with a great service from Connor Glockling, the sale has been very swift , communication was excellent, efficient and polite. We would highly recommend this office and have had a superb service thank you allPositiveResponsiveness, Quality, Professionalism, Value

Nigel · 26 October 2022

Agent replied · 25 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Best service I had in UK. Looking for a rent in September is not easy for an international student. Me and my flatmate visited many agencies on the street. Most of them are not interested give us any property, as we are students. In here, the air-conditioning makes the office a cozy place, and the lady sat in the front respond to our request, very helpful. She called the landlord directly in front of us to confirm with landlord if master students can be accepted. Her proper wordings with the landlord impressed us, very experienced, makes everyone feels happy. And she takes us to view the place right after the phone call, that's called efficient service. I believe she must have a good faith in this job and life. Though we didn't chose the property we were looking for in the end for the distance is too far. The service worth the 5 stars rating.

Harvey · 27 October 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read King & Chasemore's Google reviews

Questions about King & Chasemore Hove Sales

How many reviews does King & Chasemore Hove Sales have?

King & Chasemore's Brighton and Hove office has 210 reviews across two platforms: 192 on Google, 18 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is King & Chasemore Hove Sales's rating?

King & Chasemore Hove Sales is rated 4.5 out of 5 across all 210 reviews, and 4.7 out of 5 on Google from 192 reviews, checked 9 October 2026.

Where is King & Chasemore's Brighton and Hove office?

King & Chasemore Hove Sales, 20 Church Road, Hove, BN3 2FN, Brighton and Hove BN3 2FN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.