Trusted Agent profile
★★★★★
210 reviews across 2 platforms
20 Church Road, Hove, BN3 2FN, Brighton and Hove BN3 2FN
King & Chasemore's Brighton and Hove office at 20 Church Road is rated 4.5 out of 5 across 210 reviews on two platforms, including 192 Google reviews rated 4.7. The 18 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
5/5
GoogleVery efficient, thorough and most importantly, super friendly. They treat everyone with kindness and really listen to your needs, without rushing the conversation. I will always do business with them!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJess and Jennifer both slayed at their job. Both brought a lighthearted approach which made the whole process go smoother. Appreciate them a lot
Maddy, many thanks for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe felt in safe hands with Stephanie and Jen. Very helpful and professional.
Thanks Oliver for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have used King and Chasemore for both renting out my property and selling my property. The rental team are absolutely stellar all-round. Great service. Josh from the sales team is phonemenal. Got me a great price and was highly proactive throughout the sales process. Great company.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy wife and I had a great experience with Kathryn at King and Chasemore. The whole team was responsive and supportive in the viewing and set up of the letting. The property they showed us is excellent and we will definitely recommend them to anyone. Thank you!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleI found my Flat with King & Chasemore I am absolutely happy! They are amazing! Very responsive, all the time helped me with everything. They provided me the best solutions all the time. if you are looking for an amazing Agents, go directly to King & Chasemore they are 100% recommendable!PositiveResponsiveness, Quality, Professionalism, Value
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleKathryn Tidbury,was helpful,polite and very professional in our search to find and secure a Flat in Hove.We followed her advice and in return we are now happily moved in to our wonderful property.Many Thanks.Pete,Sue.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI've a great experience with Stephanie at King and chasemore, she was very helpful throughout the whole process from viewing to the day I moved in, highly recommend
Many thanks Jade for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a brilliant experience as a tenant with the King and Chasemore lettings teams - Kathryn in the Hove office was endlessly helpful, we feel comfortable that we’re with a good letting agency and that we can relax through the duration of our tenancy.
Thank you so must for your wonderful 5* review of our local team. I will ensure your kind comments are known to the local team. Best wishes, Scott @ Customer Relations
5/5
GoogleFast and effective service dealing with property maintaince, many thanks Zoe
Thank you for your excellent 5* review and kind words! Kind regards, Scott
5/5
GoogleWe were looking for a good space and they really delivered and our contact agent was so helpful and readily available. They are really amazing and ready to help out anytime
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSarah Honeysett at K&C was a pleasure to deal with. Great communication throughout viewings etc., and understanding of prospective buyers' needs. More agents should have people like Sarah working for them!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleMet Erin today and she was very professional, polite and friendly. Took our details and booked a viewing pretty promptly. Will highly recommend seeing her for property matters.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful and they go out of their way to get jobs and maintenance works done. They also find suitable tenants quickly, I don't need to get involved and I feel confident that they will do things as efficiently and time costly as possible.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe King and Chasemore team have been fantastic agents for us. We’ve been clients for many years. As we live overseas, having the team aware of the market, get us amazing tenants, and keep an eye on mandatory testing/certification has been essential. They’ve never let us down.PositiveResponsiveness
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team are extremely responsive to any request for assistance when contacting the tenants. Always polite and professional. Tony Brewis, Janet Beal
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleEvelyn from King and Chasemore was amazing, she found the perfect tenants for my property and kept me updated throughout the process. Could not recommend them enough!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAwful service
Asked them to visit, value and discuss a sale. They failed to provide what was requested and generally came across as slippery. After telling them I wasn't interested and requesting removal from their database they have continued calling me for years.
5/5
GoogleThey deal with any issues quickly and professionally and are quick to find new tenants. I have had one or two issues with previous tenants and they have assisted me in resolving these in a timely manner. I continue to be very happy with their service.PositiveResponsiveness
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKathryn Tidbury, she's brilliant with her job. She's the employee of the year. Kathryn, she's very good with marketing and customer services. She can help you finding the right place to live in a better home 🏡. …
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKing & Chasemore have been my letting agents for two years now, and they have always been very polite, understanding and helpful when I have needed to contact them. Definitely one of the more positive experiences I've had with letting agents since living in Brighton.PositiveResponsiveness
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleDon't touch them with a barge pole. Pushy, high fees, over valued the property, and when I changed my mind they wouldn't give my deposit back and only 24 hours into the contract ! Had to query the transaction with my bank to get the refund. Should be called Thieves and Chasemore.
Dear Mr Andrews, I am sorry to hear that you feel King & Chasemore did not live up to your expectations, we welcome all feedback however I am afraid we have no customer record of you. We pride ourselves on our customer service so to help resolve your problem, and to find out which property this was in relation to, please can you contact the branch on 01273 289475. Branch Manager
5/5
GoogleExcellent service and very helpful
Thank you for your excellent 5* review Andy. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotKing & Chasemore Saltdean (Countrywide
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
King & Chasemore's Brighton and Hove office has 210 reviews across two platforms: 192 on Google, 18 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
King & Chasemore Hove Sales is rated 4.5 out of 5 across all 210 reviews, and 4.7 out of 5 on Google from 192 reviews, checked 9 October 2026.
King & Chasemore Hove Sales, 20 Church Road, Hove, BN3 2FN, Brighton and Hove BN3 2FN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.