Trusted Agent profile · Brighton and Hove

Cubitt & West Patcham reviews in Brighton and Hove

4.7

★★★★★ Excellent

1,906 reviews across 2 platforms

58 Ladies Mile Road, Brighton, BN1 8QF, Brighton and Hove, BN1 8QF

Part of Cubitt and West, see every office.

Cubitt & West's office in Brighton and Hove, at 58 Ladies Mile Road, is rated 4.7 out of 5 across 1,906 reviews on two platforms, including 135 Google reviews rated 4.9.

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4.9 / 5

135

Reviews on Google

This office

Trustpilot logo

1,771

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.

4/5

Trustpilot

I recently used Cubitt and West to get…

I recently used Cubitt and West to get my dream home. Paige White was extremely helpful through the whole process and made things run that little bit smoother and took the stress away. So thank you again. I would certainly recommend if you are looking to move home.

Samantha · 7 September 2024

Agent replied · 29 December 2024

Hello Samantha,Thanks for leaving us such a lovely review, we really appreciate it. We'll see to it that this is passed on to Paige and the team!All the best,Cubitt & West

5/5

Trustpilot

An excellent service all round

I don’t always get round to leaving reviews, but in this case it has to be done. Cubitt and West, Patcham/Woodingdean, have just been so lovely and committed from start to finish, throughout a complicated and protracted purchase, a chain of 9 sets of agents, solicitors and unpredictable humans! In the best possible way it felt like an old-style personal approach you don’t often get from estate agents these days, which we deeply appreciated. I don’t want to miss anyone out because without each of their help we would not now be about to move into our dream home, which seemed an impossibility when we first viewed it. Thank you Alice, Louise, Charlotte, Garry and Steve, for your patience, approachability and dedication in making this happen for us. Hopefully, we will not be moving again any time soon, if ever, but we would most definitely recommend you to anyone who is.

Jessica · 3 May 2022

Agent replied · 29 December 2024

Thank you for taking the time to write this review. At Cubitt & West we pride ourselves on knowing our customers, treating them all individually and getting to know them and their requirements is so important. So to read your review about both the Patcham and Woodingdean teams is absolutely wonderful. Thank you again.

5/5

Trustpilot

Amazing professionals

Having bought properties all over the world, I can say without doubt that Steve and his team are the ultimate professionals, and the nicest people you could imagine. From start to finish they’ve been helping us, with Sarah and Lisa helping us secure our dream house towards the end of the process. I wouldn’t hesitate to recommend these experts, it was an absolute pleasure to work with all of them! Thank you all so much for your kindness and understanding throughout what ended up quite a convoluted process with various chains, we really appreciate your help, and will be recommending you to anyone we know who wants to buy in Brighton!

Greg · 27 April 2022

Agent replied · 29 December 2024

The Woodingdean team maybe a small one, but they work together to provide the best service they can for their customers and I am delighted to hear how they managed to help you secure your dream home and we'd all like to wish you every happiness there.

5/5

Trustpilot

Knowledge and advice of local markets

easy access to local office,pompt replies .Wide range of knowledge in the housing market and advice .

Ron · 10 October 2026

Agent replied · 12 October 2026

We're glad you enjoyed your experience with our accessible team, quick communication, and guidance. Thank you for your review of Cubitt & West Caterham. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Google

Very pleased with the service and results from using Patcham Branch. Many thanks Eloise and Zac.

Gerard · 10 October 2025

Agent replied · 23 October 2024

Good afternoon, Thank you for leaving such a kind review! We're thrilled to hear that you were very pleased with the service and results from our Branch. Eloise and Zac will be delighted to know they made a positive impact on your experience. We're always here to help you move forward with your next project. Best regards, Cubitt & West Patcham Estate Agents

5/5

Trustpilot

Patience is a Virtue

Many thanks to Emma and the sales team and Julie for her Negotiating work. A year and a half process to sell the house, no fault due to Cubbitt & West, blame our ridiculous house sales system. However C & W hung on in there and were always proactive with viewings and feedback and finally everyone is happy. Many thanks.

Drew · 19 January 2024

Agent replied · 29 December 2024

Hi Drew,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and proactive they were with viewings and feedback throughout the sale of your house.Best wishes,Cubitt & West.

5/5

Trustpilot

Happy Family Service Received

My family and myself would like to thank Sharon Lambert at Cubitt and West for assisting us with acquiring our new rental home. Sharon has made the process easy and less stressful. We are extremely happy with the service we have received and look very much forward to moving into our new home.

Alistair · 6 June 2024

Agent replied · 29 December 2024

Hi Alistair,Thanks for leaving us such a lovely review, we really appreciate it. We're thrilled to have helped get everything sorted with your move.Best of luck, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

Definitely recommend

John and his team helped us greatly throughout what was a complicated purchase. He went above and beyond what we would expect from any EA in order to keep things on track, often thinking outside of the box in the process. Communication throughout was excellent and they always made time and got back to us. Welcome home pack was a nice touch as well :) Thank you so much for all of your help!

DENISE · 21 December 2022

Agent replied · 29 December 2024

Hello Denise, Thank you for taking the time to leave a review. We will pass this on to the team! Best wishes,Cubitt & West

5/5

Trustpilot

Cubitt and West (Southsea)

Late last year we put my mums property on the market with Cubitt and West (Southsea) as we had used them before and were very happy with them. With prompt attention it was on the market by Christmas and early in the New year we had an offer! sadly the buyer pulled out 6 weeks later, but the property was promptly back on the market and soon we had another offer which is progressing well. Thanks to Maddison, Emily and Amelia for all their hard work....

Ian · 11 April 2022

Agent replied · 29 December 2024

Good afternoon Ian,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Impressed with Cubitt & West Redhill

I have been very impressed with Cubitt & West, Redhill. Kristine Capule, especially, listened to my requirements carefully when I put my property on the market, and she managed to secure a buyer extremely quickly. She was also spot on to suggest properties that I might be interested in, which helped me to find a new property I wanted to buy quickly too. Kristine is extremely professional, courteous and she is a careful listener and has the expertise to get you fast to the next step when it comes to selling and buying property. Nothing is too much trouble, and she is always happy to assist with any additional queries one might have. This is the second time I have instructed Cubitt & West Redhill in the last 7 years, and I have not been disappointed; I have been even more impressed with the team this time.

M · 6 April 2022

Agent replied · 29 December 2024

Dear M. S.Thank you for taking the time to leave such a great review for Kristine at our Redhill branch. It's great to see that you have used us before and again not been disappointed! Best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Could not recommend enough

We have recently sold our property through Cubitt & West and could not recommend the southsea branch enough. We instantly warmed to Maddison the moment she came to do a valuation and throughout the whole journey, she has been invaluable. Amelia and Emily have been incredible whilst conducting viewings and as a result, we sold within just a few days.The entire team has also helped us with our own property search and we have felt nothing but supported and listened to. Maddison kept us informed of suitable properties and made us feel feel respected and looked after and we now consider the team as friends.A special mention also has to go to Ian whose humour, patience and kindness has made the entire mortgage application process painless, and his hard work will not be forgotten.We have dealt with many other estate agents and would not hesitate in recommending this team over anywhere else.

Sophie · 31 March 2022

Agent replied · 29 December 2024

Good afternoon Sophie,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Ian, Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

The marketing and sale of our property by Cubitt & West

The marketing and sale of our property by Zoey and the subsequent co-ordination with our purchase by Julie was first class. Zoey showed more interest and requested more knowledge of our home than the competition. She knew exactly who to market it to, and as a result it was sold after two viewings and only two days on the market.Our combined sale and purchase involved a chain which has required constant communication with all parties and Julie has been instrumental in getting everyone to the finishing line.

D · 29 March 2022

Agent replied · 29 December 2024

Good afternoon,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Cubitt and West Horley

The whole experience from start to finish has been very professional from Cubitt and West. Siobhan initially got the property on the market swiftly and got buyers queueing up. Communication was clear, concise and just when I needed it to keep me on track. The team in the background like Lindy and Aumit kept the sale moving along with patience and diligence. We even had the usual chain issues but everybody stayed calm and alert and we finally exchanged without any issues. All in all the team at Cubitt and West deserve five stars.

Steven · 23 March 2022

Agent replied · 29 December 2024

Dear StevenMany thanks for your positive review of the Horley team, especially Siobhan, Aumit and Lindy! They pride themselves in giving you the best service possible to get you moved.We will pass on your comments and wish you all the best for the future.Kind regardsBecky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

Thank you!

Recently been issued at section 21 and secured another property Marcus Farrow and Tom Barber was incredibly helpful with supporting me to make contact with the landlord to request an early end to my tenancy. I’ve been residing at the property for 3 years and Cubitt & West have been incredibly helpful throughout this time.

Amina · 18 April 2024

Agent replied · 29 December 2024

Hello Amina, Thanks for your review, we're delighted you're happy with our service. Best wishes, Cubitt & West

5/5

Trustpilot

Exceptional service!

Over the moon with the service we have received from the Horley branch.After speaking to four estate agents about putting our house on the market, we were immediately drawn to Siobhan. She was incredibly friendly, professional and we loved her approach!! We were soon greeted by Ellie who works with Siobhan and together they got the house on the market quickly and kept me in the loop throughout. Ellie was nothing short of exceptional when it came to finding us the perfect buyers, showing them around and selling our house in a WEEK for a price we only ever hoped for!I cannot thank the girls enough and we are so happy with our decision to choose Cubitt and West! I would highly recommend to anyone!!

Holly · 2 March 2022

Agent replied · 29 December 2024

Dear HollyThank you so much for your glowing review of Siobhan and Ellie at our Horley branch. They both strive strive so hard, as do the whole team, to provide you with the best service possible in selling your property. We are so glad you got your house sold so quickly.We will pass on your comments to Siobhan and Ellie and best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Earwig cottage cowden …

We have experienced fantastic service and help whilst selling our property. Nothing is too much trouble , a very good and motivated team well done!!

Peter · 12 August 2026

Agent replied · 22 September 2026

We are so pleased to hear about your fantastic experience selling your property with us at Cubitt & West East Grinstead. We appreciate your kind words about our motivated team! Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://l1nq.com/pkk6pa2

5/5

Google

I can’t recommend C&W highly enough. It was a pleasure to deal with Eloise, Zak and Alice (and thanks to those behind the scenes who I didn’t meet). From the outset they all went above and beyond to get viewings and to get the property sold. They were always available, very friendly, very professional and I really am very grateful to have chosen them to market the property. They did a fantastic job getting the sale through before the stamp duty rise which was much appreciated.

Sarah · 2 April 2025

Agent replied · 22 June 2025

Good afternoon, Thank you for your kind words and we are thrilled to hear about your positive experience with our team at Cubitt & West Patcham. We will let Eloise, Zak and Alice and the rest of the team know your kind feedback. Thank you for choosing us to market your property. Kind regards Cubitt & West (Patcham)

5/5

Trustpilot

Marcus at cubitt and west is amazing!

I have rented from cubitt and west for nearly 8 years. Marcus who is head of lettings in portsmouth is the most kindest and easiest man to get on with. He has always listened to all my needs and helps me every step of the way to get the right home I need from start to finish. He has great communication and is always easy to get hold off and always gets back to me promptly. If you're looking to rent a home I highly recommend Marcus from the portsmouth branch as he will go above and beyond to get you what you're looking for. I will never rent a property from any other company other than cubitt and west because they are so understanding and I trust them. Big thankyou to marcus for being amazing and so great at finding me my perfect homes over the years.

Hollie · 10 February 2022

Agent replied · 29 December 2024

Good afternoon Hollie,Thank-you for your kind words about Marcus from the Portsmouth Lettings team of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Google

Cubitt & West Patcham have helped us in the purchase of our new home. Both Zak and Alice have been so helpful every single step of the way. They’ve been available to answer any enquiries we may have had and have reassured us in times of stress. We would highly recommend their services and are so grateful for helping us buy our dream home!

Roxanne · 24 September 2025

Agent replied · 8 October 2025

Good afternoon, Thank you for your kind words. We're delighted to hear that Zak and Alice were able to support you so thoroughly throughout your home buying journey. Helping you find and secure your dream home is exactly what we strive for, and your recommendation means a lot to us. Wishing you many happy years ahead in your new home! Cubitt & West Patcham

5/5

Trustpilot

I asked Cubitt & West to let my…

I asked Cubitt & West to let my property in Brighton. Cieran and Ava were fantastic. I would recommend this agent 100%.

Tracey · 6 May 2026

5/5

Trustpilot

Emily Casey is the definition of great customer service

Emily Casey has been outstanding over the last couple of days. Very easy to talk with, extremely conscientious and organised. Emily has offered advice on brokers and mortgages which so far no other estate agent has volunteered. She spent time getting to know me instead of just filling out a form and making the experience personal. If I’m honest I want to buy a house just so Emily gets the commission! Thank you Emily, you are a credit to your team.

Jessica · 13 January 2022

Agent replied · 29 December 2024

Good morning Jessica,Thank-you for your kind review about our Chichester office of Cubitt & West and in particular Emily. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Had a very positive experience buying a…

Had a very positive experience buying a house in Southsea through Cubit and West. Julie, Maddison, Evie and Yasmin were all very helpful and friendly.

Tim · 12 April 2026

5/5

Google

Alice was always so helpful during the sale and purchase of my new home . She was always accessible by phone and very willing to help with any questions I had. All the staff at the Patcham office were helpful, friendly and easy to talk to. I would highly recommend this estate agent.

Wendy · 26 April 2024

Agent replied · 23 October 2024

Good Afternoon Wendy, Thanks for your review, we're delighted you're happy with our service and that you'd recommend us to others. Best wishes, Cubitt & West

5/5

Trustpilot

Had a great experience with Cubitt &…

Had a great experience with Cubitt & West. Karen and Katerina. Very happy to have completed my purchase. Sinead

Sinead · 11 September 2026

Agent replied · 22 September 2026

We're so happy to hear that you had a great experience with us at Cubitt & West and that we could help you complete your purchase! Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021

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