Trusted Agent profile · Brighton and Hove

Cubitt & West Patcham reviews in Brighton and Hove

4.7

★★★★★ Excellent

1,900 reviews across 2 platforms

58 Ladies Mile Road, Brighton, BN1 8QF, Brighton and Hove, BN1 8QF

Part of Cubitt and West, see every office.

Cubitt & West's office in Brighton and Hove, at 58 Ladies Mile Road, is rated 4.7 out of 5 across 1,900 reviews on two platforms, including 135 Google reviews rated 4.9.

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4.9 / 5

135

Reviews on Google

This office

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1,765

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.

5/5

Trustpilot

Julie Bramble has been overseeing my…

Julie Bramble has been overseeing my sale, nice to deal with a highly efficient friendly person, can't thank her enough for a 'human' understanding/guidance in what has at times been a difficult transaction

Steve · 14 January 2026

5/5

Trustpilot

Thank you Julie Bramble

A huge thank you to Julie Bramble for looking after myself and my mum through the last few months. She has been extremely professional, helpful and calm, especially when we've felt a bit out of our depth. She is approachable and always answered any concerns we've had very quickly, passing on information to other parties promptly. Thank you for making the process as easy as it could be!

Debbie · 16 February 2023

Agent replied · 29 December 2024

Good morning Debbie,Thank-you for your kind words about our Senior Sales Progressor, Julie - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Fantastic team at Southsea branch

Couldn’t be happier with the service we received from Maddison, Angel, Martha and Amelia at the Southsea branch. From the get go they were really sensitive about what we wanted and understood the emotion that can come with selling a house - always having our feelings at the centre of the whole process. Even after the house we were after fell through, Maddison kept us updated the whole time and was determined to find our dream home for us - she already had something in mind as soon as she met us and had a sixth sense of what we wanted! We have now found our dream home thanks to Maddison and her team! I wouldn’t hesitate to recommend her and her team to anyone in Southsea, looking to buy or sell. Thank you so much for all your hard work. Jovana

Jo · 3 August 2021

Agent replied · 29 December 2024

Good morning Jo,Thank-you for your kinds words about the Southsea office of Cubitt & West and in particular Maddie, Martha, Angel & Amelia - I will be sure to pass your comments along and I wish you every happiness for the future.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Tireless case progression service

Really happy with the excellent efforts of Julie Bramble in their case progression team, who pulled out all the stops to get our purchase over the line. Would definitely recommend Julie to friends and family - so glad she was on board to help us!

Miz · 5 August 2024

Agent replied · 29 December 2024

Good Afternoon,Thanks for leaving us such a lovely review, we really appreciate it, as well as your recommendation. We'll pass this on to Julie and the team.Best wishes,Cubitt & West

5/5

Google

Elouise and her team have been excellent when handling both my recent purchase and a sales listing. Their knowledge of the local Market and the properties is invaluable. They really care about your transaction and this shows is their attention to detail

Pip · 23 September 2024

Agent replied · 23 October 2024

Hi Pip, Thank you for your lovely review! We're glad to hear that Elouise and her team provided excellent service for both your purchase and sales listing. Their dedication and local market knowledge are indeed invaluable, and it's wonderful to know that their attention to detail made a positive impact on your experience. Best wishes, Cubitt & West

5/5

Trustpilot

Pulborough Cubitt & west amazing!

Pulborough Cubitt and west amazing!! After selling my house within 24 hours, I was very stressed trying to find a house and looking at about 30/40 houses! One person in particular Kirsty the sales manager! It was almost impossible to get viewings around myself and my partners shift work! Very fast at emailing back and answering even the most stupid of questions without problem! And she done in without any hesitation! She’s amazing and the staff had been amazing, she almost took the stress out of it all, and she found us our dream home! Amazing customer service and efficiency at the cubitt & west branch in Pulborough!!

Oliver · 7 July 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Great job

The team at Cubitt & West did an amazing job in helping us towards a successful sale and purchase that completed this week. Our main contact was Julie Bramble whose role was to keep us all up to date with progress and provide the invaluable link between buyers, sellers and solicitors - not an easy task but Julie did a fantastic job! Thank you Julie, we got there in the end !!!

Satisfied · 3 September 2022

Agent replied · 29 December 2024

Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Excellent service throughout process

From start to finish, Rebecca Hull has been communicative, efficient, knowledgable and given superb service. The original viewing was excellently presented and Rebecca's advice to speak to James Wrigley proved invaluable to securing the property.It was due to his expertise I was able to borrow the money I needed to be able to afford the property.After having the offer accepted, I have felt Rebecca has done everything in her power to push things along and I am very grateful to her for such professionalism.I could not have completed with her tenacity and knowledge helping me along the way. Could not praise her enough and I hope the bosses at the estate agency know her worth. I certainly do.

Jon · 24 June 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Super experience from start to finish

We recently purchased a flat marketed by this estate agent, they were very professional and made the whole experience positive. From the first point of contact we made to organise a viewing through to exchange, it has been remarkably smooth. This was down to the staff being efficient and following up on things. They kept us in touch throughout which I appreciated. Compared to a previous experience with a property sale this was different class. Ebba, Jasmine and Karen were particularly helpful but overall, it felt like a well oiled machine! If we ever sell our new property they will be my first port of call.

Sharon · 15 June 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Cubbit & West have done very well for…Mary L.

Cubbit & West have done very well for me. A very friendly and helpful office but one person in the system stood out no matter how many times I phoned with a problem. If Julie Bramble wasn’t available when I phoned she would phone me back a.s.a.p. She is always very reassuring, I did get frustrated on occasion but Julie was very reassuring and helpful and put my mind at ease, thank you Julie.

Mary · 26 May 2022

Agent replied · 29 December 2024

Good afternoon Mary,Thank-you for your kind words about the team at Cubitt & West and in particular, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Positive flat renting experience

I very rarely, if ever give 5 stars for experiences, but I think it is deserved on this occasion. Madi in the Brighton branch provided an excellent service throughout my flat renting process. She was efficient, quick to respond to communications and very professional. As an example - on the agreed date, I was quite early arriving to pick up the keys to the property. Nevertheless, Madi was still very accomodating.On a slight tangential note - I enjoyed the welcome box Cubitt and West provided me with too when I moved into the property. It was a nice touch. I'm happy with the service overall with particular thanks to Madi.

Peter · 13 June 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

A huge thank you Julie Bramble @ Cubitt…

A huge thank you Julie Bramble @ Cubitt & West , who was truly exceptional in our purchase process.The amount of effort and time that was put into explaining the process of purchasing a leasehold property was invaluable knowledge .I would highly recommend Julie to anyone that's searching in need of a new home.

Darren · 2 February 2024

Agent replied · 29 December 2024

Hi Darren,Thank you for leaving a review! It's great to hear how exceptional Julie has been throughout your purchase and how much effort she has put into explaining the process and providing you with invaluable knowledge.Best wishes,Cubitt & West.

5/5

Trustpilot

Minimal Stress Process

Having our property 'sit' on the market for several weeks we engaged with Steve and his team and within a few weeks we had an agreed offer and have just successfully completed, we also secured our new purchase with the team at C&W. All the team were very professional and attentive with the approach and kept us well informed throughout the process, therefore minimal stress for and a successful outcome. So thank you all at C&W Woodingdean for your efforts, we would have no hesitation in recommending you to our friends.

Martin · 12 June 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Cubbit & west redhill branch..

Cubbit & west redhill branch... as this was going to be my first time selling a property i didn't know what to expect but picking up the phone and making that call to the team at Cubbit and west was a very good decision, I spoke to jayde who explained the process and from then onwards it was plain sailing right upto the day the contracts were exchanged. I would definitely recommend them..

C · 14 March 2026

5/5

Trustpilot

Prompt, officiant amazing customer service

We are currently in the process of buying a house with Cubit & West and so far I cannot fault them. They are prompt, officiant and there customer service is outstanding. Yasmin Hadley has been fantastic and is an asset to the company.

Jennifer · 20 August 2024

Agent replied · 29 December 2024

Afternoon Jennifer,Thank you for your lovely review! We're delighted to hear that your experience with Cubitt & West has been so positive so far and we look forward to continuing to assist you with your home purchase.Best wishes, Cubitt & West

5/5

Trustpilot

Julie Bramble in Southsea was a…

Julie Bramble in Southsea was a pleasure to deal with. When we asked for information or needed a question answered she was always there with a response or, if she didn’t know, she would find out for us as quickly as possible. Would highly recommend.

Mrs · 17 July 2024

Agent replied · 29 December 2024

Hello Janice,Thanks for your review, we're delighted you're happy with our service. We'll pass this on to Julie and the team!All the best, Cubitt & West

5/5

Trustpilot

This will be our second move and it has…

This will be our second move and it has been a far more pleasant experience with cuit and west. Our sales progressor Karen Fogarty has been so supportive and helpful and always been there when we need her and very efficient at sorting out any problems we've encountered. All the staff at our local branch have been very helpful and we've mainly delt with Angela Brett who has also been very efficient and helpful and has always made us feel confident that we are in good hands. It's been a long process as we've needed to get our lease extension before our sale. We would like to thank everyone at cubbit and west for there support and we will recommend them to anyone we know that is moving home.

Vincent · 27 April 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Thank you

I would like to thank Eloise and her team for the help and guidance on the successful sale of our house in Brighton. We particularly valued Eloise's transparency and proffesionalism plus her and her teams customer service has been exemplary. They are such a positive team which I have no doubt enabled the successful conclusion to the sale. Thank you so much we really do appreciate everything you have done

Mike · 14 October 2022

Agent replied · 29 December 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West

5/5

Trustpilot

House purchase

We recently purchased two houses, one from Cubitt & West and one from another estate agency. My experience with Cubitt & West was a cut above the rest and a very different level of service. They were attentive, friendly and professional; I couldn’t have wished for a better experience. Through the whole process, Mo and Julie made sure I was happy with everything and helped enormously with communications between myself and the vendor. This experience has highlighted to me how important it is to find the right estate agent that’s not only attentive to the vendor but also prospective buyers to make the process a smooth transaction for both parties. On the day of completion, we happened to be away. Mo from Cubitt & West was kind enough to collect the keys and inspect the property for us. He also followed up with photos and arranged for his rental department to advertise the property. Marcus and Abbie phoned, clearly explained the process offering very competitive rates. Within four days, they found a great tenant. I couldn’t be more grateful for everyone’s exceptional customer services and hard work. I would highly recommend Cubitt & West for anyone looking to buy, sell or rent their property.

Anna-Maria · 22 April 2021

Agent replied · 29 December 2024

Good afternoon Anna-Maria,Thank-you for your glowing review of the Waterlooville office of Cubitt & West and in particular Mo & Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

A great service and lovely staff!

I contacted Cubitt and West Southsea and spoke to Claire when we were having no luck what so ever finding a property and kept missing out on everything before even getting the opportunity to view. She arranged for us to have an appointment with the mortgage advisor they work alongside so we could be prioritised as "hot buyers". Other than for the sake of getting on the hot buyers list, I didn't think we needed this service but I'm so grateful Claire recommended it as Wayne the mortgage advisor has turned out to be so helpful that we have decided to continue with him over our initial advisor. Claire went out of her way to ensure we got early viewings on suitable properties and has just generally been lovely, sincere and reassuring. I have been so impressed with the service Cubitt and West offered and would have liked to buy with them but in the end the right property came up elsewhere. Would highly recommend them for fantastic service and staff that come across as trustworthy and personable.Thanks for all the help!

Al · 21 April 2021

Agent replied · 29 December 2024

Good afternoon,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Claire. i will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Great service, great people

I would like to say a huge thank you to Julie bramble who has provided us with impeccable service throughout the purchase of our forever family home!! She has been, friendly, polite and professional throughout, always ready to answer questions and keeping us regularly updated throught the process. Also thank you to Mo from the waterlooville branch, who's assistance with the purchase and the probate issues was invaluable. I can not thank them both enough!!

Kelly · 2 March 2022

Agent replied · 29 December 2024

Good afternoon Kelly,Thank-you for your kind words about Julie, our Senior Sales Progressor and Mo from the Waterlooville office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Invaluable local knowledge …

Elouise and her team have been excellent when handling both my recent purchase and a sales listing. Their knowledge of the localMarket and the properties is invaluable. They really care about your transaction and this shows is their attention to detail

Pip · 16 September 2024

Agent replied · 29 December 2024

Good Afternoon Pip,Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what we know can be a stressful time.Many thanks,Cubitt & West

5/5

Trustpilot

Excellent estate agents

We chose to use Cubitt & West Fiveways to sell our flat as we had bought the flat from them five years earlier and had been impressed. We were not disappointed - from the very beginning, our experience was excellent. The photographs and marketing of the flat were very high quality and we had multiple viewings leading to offers on our open day. Unfortunately, due to Covid, our chain fell through more than once for reasons out of our control. Every time, the team at Cubitt and West Fiveways were reassuring and found us new buyers very quickly. Each member of staff was highly professional and friendly - we always felt valued and knew everyone had our best interests in mind, rather than simply looking for a quick sale. The team were very communicative, gave great advice and were easy to get hold of whenever we had a question. During the time that we were selling, we mostly dealt with Ebba Morley, the senior branch manager. Ebba was incredibly efficient, knowledgeable, professional and kind - she went above and beyond to help us secure the right buyer and even advised us with our onward purchase which was through a different estate agent. Due to Covid, the process of selling our flat took longer than originally expected but the quality of service we received never dropped. We would wholeheartedly recommend Cubitt and West Fiveways to anyone selling or buying a property and cannot thank them enough for all their hard work.

Hannah · 26 March 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Friendly, helpful and supportive

Kerry-Ann at Cubitt & West has patiently guided us through the sale of a property that that we were selling as executors. There were some unexpected complications along the way which Kerry-Ann helped us deal with without fuss. We were very disappointed to lose our first buyer after a long and protracted effort to keep them, but Kerry-Ann managed to keep our spirits up and found a new buyer, at a better price and arranged a very quick turnround from offer to completion which we were delighted with. Kerry-Ann was friendly, helpful and supportive throughout the transaction, always keeping us well informed and checking in on us when things were dragging on. I wouldn't hesitate to use her again.

Pru · 23 March 2021

Agent replied · 29 December 2024

Dear PruWe appreciate you taking the time and trouble to leave a review of our Cranleigh branch. I am extremely pleased that you found Kerry-Ann to be so helpful and supportive throughout your property sale. Kerry-Ann has a warm and genuinely helpful personality so i am not surprised that this is what you have experienced. Reviews such as yours really make all the hard work worthwhile for our staff and I am sure this will make her day!Kind regardsBecky JenningsOperations DirectorCubitt & West

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