Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThat a HUMAN is always there ready to give advice. a
Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.
Jane · 1 February 2024
Agent replied · 29 December 2024
Hi Jane,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how simple he's been able to make the process for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotReliable, efficient & helpful service
C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.
André · 12 April 2023
Agent replied · 29 December 2024
Good afternoon Andre,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotA* Star Service at Cranleigh C&W
An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!
Emma · 27 September 2023
Agent replied · 29 December 2024
Dear EmmaThank you for leaving a review! It's great to hear how positive your experience with our agents has been and we're delighted they've gone above and beyond to help make your process as stress-free as possible.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent communication
Shaun has been fantastic in pushing the sale of our property forward and chasing the relevant parties and keeping us updated on an almost daily basis. I had expected to do a lot of the ground work for this, after previous experience with other estate agents, but have been very pleasantly surprised to have had this burden taken off me this time! Would highly recommend and would not hesitate to use again in the future. Thank you Shaun!
Ravenswood · 18 March 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotVery friendly
Very friendly. Helping you as much as they can
Amber · 8 October 2026
Agent replied · 10 October 2026
We're glad you enjoyed your experience with our supportive team at Cubitt & West Reigate. Thank you for taking the time to share your kind feedback with us!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotI found my new home through Cubitt &…
I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.
Sian · 23 November 2023
Agent replied · 29 December 2024
Dear SianThank you for leaving a review! It's great to hear how happy you are with your experience with our agents and how helpful, efficient and supportive they've been throughout the process of finding your new home.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
Trustpilot5 Stars for Cailean
Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.
Andy · 17 March 2022
Agent replied · 29 December 2024
Dear AndyThank you for taking the time to write a positive review about Cailean at our East Grinstead Branch. We will certainly take on board your comments but are glad that Cailean could help you out as much as he did.We will be sure to pass this on to Cailean.Kind regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotOur experience with Cubitt & West as…
Our experience with Cubitt & West as tenants over the past five years was very positive overall.
Catia · 16 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with us at Cubitt & West over the past five years. It means a great deal to us that you felt supported, especially during challenging times. We truly appreciate your kind words about the care and attention you received, and we are glad that any issues were ultimately resolved to your satisfaction. Thank you for acknowledging our team's efforts in making your tenancy a positive one.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotAmazing experenice start to finish
Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.
Ellie · 22 February 2022
Agent replied · 29 December 2024
Good afternoon Ellie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExceptional Service.........
My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.
Sam · 18 September 2025
★★★★★ 5/5
TrustpilotA big thank you!
Just wanted to give Julie Bramble a big thank you for all her hard work during the course of our house purchase which took 2 years. She was highly responsive, very professional and ensured we were kept up to date with how things were progressing. It was a long haul but finally got there, so many thanks Julie!
Alex · 26 July 2023
Agent replied · 29 December 2024
Hi Alex,Thank you for leaving a review! It's fantastic to hear how positive your experience has been and particularly how hard Julie has worked throughout the process of your house purchase.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCubitt & West were great, especially Julie Bramble!
Cubitt & West did a great job on selling our house. The staff are all super friendly, knowledgeable and professional. Once we had our buyer, the exchange and completion process was handed to their Senior Sales Progressor Julie Bramble. Now this woman is absolutely amazing and works tirelessly to keep a chain together and make sure everyone has a good outcome. Our sale and purchase was particularly complicated, but Julie was with us every step of the way and went beyond the call of duty to make things happen. She’s amazing and deserves a big bonus! Thank you.
Jp · 13 March 2024
★★★★★ 5/5
TrustpilotI put my property on the market with…
I put my property on the market with Cubitt & West in Cranleigh in November 2020 having had a wonderful experience with them trying to help me buy a few years prior. Kerry-Ann has been wonderful the whole way through checking in and updating when possible. Very friendly, helpful and approachable along with Ross. Great team and very glad to have now sold my property with them and would absolutely use them again wonderful team!
Sabine · 3 August 2021
Agent replied · 29 December 2024
Dear SabineMany thanks for taking the time to give Kerry-Ann and the team at our Cranleigh branch such a great review. They work extremely hard and pride themselves to provide the best possible service to their customers, and reading your review made their day.Your recommendation is very much appreciated and we will be delighted to help you in the future should you need us. Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotJulie and her team were supper…
Julie and her team were supper supportive through the whole move and considering Cubit and West did not sale my property and i only used for purchase She helped answer questions in relation to my property
Craig · 11 October 2024
Agent replied · 29 December 2024
Hello Craig,Thank you for your positive review. We're delighted to hear that Julie and her team were able to support you throughout your move. It's great to know that Julie could help answer your questions about your property. Best regards, Cubitt & West
★★★★★ 5/5
TrustpilotThank you Alice @ Patcham.
Alice from the Patcham branch has been so helpful to me over a year long house search. she knew exactly what I was looking for made sure I was informed of new properties straight away. Whilst the house I am now buying is not through Alice I have appreciated her dedication for so long. Patcham office, you are very lucky to have her on your team. Thank you Alice.
Louise · 23 June 2022
Agent replied · 29 December 2024
Thank you for taking the time to write this review about Alice and the Patcham team. I'm sorry to hear they couldn't help you this time, and we'd all like to wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotCubitt & West waterlooville They were…
Cubitt & West waterlooville They were very quick and thorough to sell our late father’s house .Julie Bramble was very knowledgeable about the intricate details etc and Mo Hussain was very confident in the sale and advertising process and they were lovely as well as very professional.I had to pop into a Cubitt& West office in North End and they were very helpful and friendly as well .I thoroughly recommend Cubitt & West .
Toni · 23 September 2021
Agent replied · 29 December 2024
Good morning,Thank-you for you kind words about the Waterlooville office of Cubitt & West and in particular Julie & Mo. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotWe cannot praise cubitt & west enough…
We cannot praise cubitt & west enough for all their support in finding our house. Claire has been absolutely fantastic in keeping in touch with us over a number of weeks of us looking for properties. She is friendly, communicative, professional and knowledgeable. Both Claire and Maddison have made us feel comfortable and valued, supporting us to now have an offer accepted on a house we loved but previously lost out on! Thank you so much.
Jenni · 30 April 2021
Agent replied · 29 December 2024
Good afternoon Jenni,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotBuying made easy
From first viewing the property with Lorraine, to the many conversations with Julie, dealing with Cubitt & West as a buyer was as smooth as it could have possibly been. Buying a house is always super stressful, but Julie was always ahppy to take my calls and answer my questions, keeping me updated along the way.
Alex · 23 August 2023
Agent replied · 29 December 2024
Hi Alex,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how smooth they've been able to make your process.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleThese guys are lovely!! A big shout out for Alice, Zac and Eloise for being so incredibly good at communication - but especially Alice as she's brilliant at personal skills and staying in touch! You you feel very well looked after with this crew :-)
Paula · 26 April 2024
Agent replied · 23 October 2024
Hi Paula, Thank you for your very kind words about our Patcham branch. We'll pass this message on to them for you. All the best, Cubitt & West
★★★★★ 4/5
TrustpilotLong Process.
This was a long process Karen and the team helped to coordinate the solicitors and push information through. The solicitors were very poor on both sides not responding to emails or phone calls not asking the correct questions and were poor at understanding the issues with the sell. Karen helped to keep the pressure on and escalating when needed and finally helping to get this sell to completion. Karen was very helpful and polite.
Sue · 30 July 2021
Agent replied · 29 December 2024
Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotA big thank you to Heidi and her team…
A big thank you to Heidi and her team at the Ashington branch of C&W.They were excellent in keeping us informed about our property. We liked the portal to log into our area of the website so we could see potential viewings etc.Our home sold for the asking price in a very short time and we exchanged and completed with no hitches. We would not hesitate to recommend their very professional services.
Jo · 2 December 2021
Agent replied · 29 December 2024
I am so glad to hear that the Ashington team were able to help you through the sale of your property; they always aim to provide the best service they can for all their customers.
★★★★★ 5/5
TrustpilotHighly recommend!
I have recently exchanged on a property I'm buying through Cubitt and West Southsea. Right from the start the team were extremely helpful without being overly pushy about added extras like a lot of other companies I viewed properties with. Ed, Andy and Julie Bramble all helped me at different stages, even helping me find another suitable property when the first seller pulled out of the sale. There was clear, prompt communication throughout and they were realistic about managing expectations. If I ever need to sell (or buy another property.. Hopefully not too soon!) then I would look to do this through C&W.
Rachel · 12 February 2024
★★★★★ 5/5
TrustpilotWe all need a Julie
I cannot fault the service from Cubitt and West at all. I was unhappy with my previous estate agent and Cubitt and West were able to help with more viewings and generally making my home as attractive as possible. The conveyancing wasn't always straight forward but Julie Bramble was amazing chasing agents and conveyancers and keeping in regular contact. The whole company were amazing but Julie went even more above and beyond. I'm so happy with my service
Peter · 21 March 2024
★★★★★ 5/5
TrustpilotThank you so much to Charlotte Nash…
Thank you so much to Charlotte Nash Walker for showing us a property that we can now call home! Charlotte was amazing from the get go and was so helpful everytime we contacted her. Amazing and friendly service throughout and made our experience as first time buyers the best! Also thanks to the other lovely ladies in the office, you made our dreams come true. Would highly recommend.Kim and Jim :)
Kim · 20 December 2021
Agent replied · 29 December 2024
Charlotte is over the moon to hear your comments. She always goes the extra mile and it is lovely when someone acknowledges the effort an agent puts in. Thank you so much.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.