Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience!
My partner and I had our first ever viewing and was shown around by Aden. Aden was fantastic and was full of knowledge and could answer almost all of our questions (all the important ones). Once our viewing was done, Aden had told us that hadn’t been in the job very long but after spending 10 - 15 mins with him I would have thought he’d been in the job for years!
Khalid · 7 July 2023
Agent replied · 29 December 2024
Hi Khalid,Thank you for leaving a review! It's great to hear how positive your experience with Aden has been and how knowledgeable he was during your viewing. We'll pass your kind words along.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotReturning Customer
This is the second time we have used cubitt and west to sell a property. Julie, Andy and the team at Cubitt&West Southsea did a fantastic job right the way though the sales process. Julie kept us and all parties up to date with any developments, and we always felt reassured that things were moving as quickly as they could have. I would always recommend these to any friend selling a house in the area.
Mark · 7 April 2023
Agent replied · 29 December 2024
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWhat you want to see not just what you might want to hear.
just open and friendly easy to speak to and understand the options
came well armed with sale history and material on current market
Adam · 24 September 2026
Agent replied · 10 October 2026
We're so glad to hear you found our team at Cubitt & West East Grinstead open, friendly, and helpful in understanding your options. We appreciate your positive feedback!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotId recommend Cubitt and West to anyone…
Id recommend Cubitt and West for anyone wanting to sell their home. The whole team went above and beyond to make the experience as stress free and as positive as possible for my elderly mum. They couldn't of done more to support her and even going beyond their job description to help her organise and fill in paperwork. Truly a 5* service where kindness wasnt just because they were being paid. Honestly wonderful human beings.
Irene · 7 May 2026
★★★★★ 5/5
GoogleIn my search for a property Zak at the Patcham branch was very pro active. He always sent me details of anything new or coming up which he thought might be of interest. He would then update me on any I had previously viewed that had been reduced. Zak was always polite, patient and enthusiastic.
Hayley · 25 June 2024
Agent replied · 23 October 2024
Hi Hayley,
Thanks for leaving us a review, we'll pass on your kind feedback to Zac at the Patcham Branch.
Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotDeep cleaning and painting of the communal area of our flat,…
My husband contacted James Gibb's office in Glasgow as we had missed the cut off for voting for options on deep cleaning and painting of the communal area of our flat at 6 James Watt Way in Greenock, He spoke to Rachel Henry who took our feed back over the phone . She was also very helpful in answering some queries we had.
Mary · 18 January 2024
Agent replied · 29 December 2024
Hi Mary,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotBecky at the Northend branch, bloomin' terrific!
The landlord of my current home put me in a precarious situation and I needed to find somewhere new to live, along came Becky and the Cubitt & West team to help with viewing and ultimately securing a property in close proximity to my current home.Becky's personable and amenable nature has been incredibly helpful during a rather busy and stressful time. I've been kept informed of progress and any key decisions. In addition to the obvious stuff, it felt like Becky was keen to help me, rather than just the landlords. Quite refreshing!An easy recommendation from me!
Jonathan · 2 September 2022
Agent replied · 29 December 2024
Good morning Jonathan,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe recently sold our house with Cubbitt…
We recently sold our house with Cubbitt and West.Although they are a bit more expensive than other estate agents we felt we made the right choice as we couldn't fault the service provided.We told them from the beginning we will need time to find a house to buy and they totally understood and we haven't felt any pressure from them.This although our house sold in one day.Especially Julie Bramble the sales progressor was very helpful providing us with regular updates and checking in with solicitors. She made the whole process as stress free as possible.Thank you!
Crengu · 2 September 2022
Agent replied · 29 December 2024
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotQuick sale, great staff
From the first phone call the North End branch were polite, helpful and supportive. Special thanks to Mo Hussain who did exactly what he said he would getting us a quick sale for more money than I thought possible. Also Julie Bramble for all the support and advice she gave us when we needed it. Great communication! Also not forgetting Michael Sinnott, Michelle Foster and Zoey McGovern for their hard work too. Much appreciated. I highly recommend North End branch to all. Fantastic!
Wendy · 1 September 2022
Agent replied · 29 December 2024
Good morning Wendy,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Mo, Julie, Michael, Michelle & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe recently bought a property for sale…
We recently bought a property for sale with Cubitt and West. Tracey was very patient with us and let us take the time viewing to be sure about our decision. Julie kept on top of things and was quick to inform us of any updates. They both took the stress out of what can be a stressful process.
Nicole · 23 July 2025
★★★★★ 5/5
TrustpilotWe had a brilliant experience with Daniel Nouari
We had a brilliant experience with Daniel Nouari as our letting agent. He was incredibly helpful and professional, guiding us through the process of renting our first house. Despite my work schedule, Daniel was accommodating and flexible with viewings, always putting our needs first. He kept us well-informed at every step, making the entire process super easy for us. We couldn't have asked for a better letting agent. Highly recommended!
Rueben · 22 July 2023
Agent replied · 29 December 2024
Hi Rueben,Thank you for leaving a review! We're delighted to hear how brilliant your experience with Daniel has been and how he's helped you through the process of renting your first house and made it easy.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotFrom start to finish
From start to finish, Heidi and her team at the Ashington branch have been fantastic. They are extremely professional and follow up calls and emails promptly. Heidi was so enthusiastic to potential buyers and really showed the house off. Heidi has been a pleasure to deal with and I would highly recommend.
Vanessa · 7 August 2024
Agent replied · 29 December 2024
Good afternoon Vanessa,Thank you for taking the time to leave such a kind review! We're thrilled to hear that Heidi and the team provided such a fantastic and professional service. It's wonderful to know that Heidi's enthusiasm and dedication made a positive impact on your experience. We're here for you every step of the way.Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotThank you, thank you, Julia at Cubitt & West!
I have had the most refreshing experience from Julia at Cubitt & West Estate Agents - all estate agents really are not the same! Her attention to detail, she listens, takes on board 'you' as an individual and even gets in touch at times that suit me! I am so grateful for Julia's time, effort and for being so genuine. I can tell this is not a job for her but something from the heart - I can never thank you enough for making my house hunt a memorable positive experience. Thank you, thank you! Maria
Customer · 16 March 2026
★★★★★ 5/5
TrustpilotExcellent experience
Lisa Mears and Kelly Killai from the Woodingdean branch managed the sale if our late father's house. They were both very sensitive to our situation which was lovely. Both were incredibly knowledgeable about the local area and local market. Nothing was too much trouble and they put up with my many questions happily.
Mo · 7 September 2025
★★★★★ 5/5
TrustpilotOriginally I dealt with Maddison who…
Originally I dealt with Maddison who was extremely helpful. All staff including Nicola, Emily and Julie were equally efficient with all of them letting me know what was happening at each stage. I had a breakdown of each viewing and any questions were answered promptly. I would have no hesitation in recommending this company for selling my house again.
Carole · 18 March 2024
Agent replied · 29 December 2024
Hi Carole,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful and efficient they've been throughout. We're delighted that you would recommend us to others and wish you all the best with your next chapter.Kind regards,Cubitt & West.
★★★★★ 5/5
TrustpilotHeidi at Cubitt & West in Ashington has…
Heidi at Cubitt & West in Ashington has been an absolute diamond! It has been a long and painful road to buy a property, but flat number 4 was meant to be obviously (other properties with different agents)! Also, I must thank James, their financial advisor for his excellent work, he’s made me realise my full purchase potential and never had a silly question been a problem for him.Honestly don’t think I’d be anywhere near to completion without Heidi and James! I don’t have enough words to thank them properly.
Miss · 3 July 2022
Agent replied · 29 December 2024
Heid and her team pride themselves on the service they provide every customer, I am delighted to hear that they and James were able to help you during what must have been a very stressful time.
★★★★★ 5/5
TrustpilotThanks to Alice…
For me, there is no better estate agent locally in Patcham than Cubitt & West -and it has everything to do with the people that run the branch. Their senior sales exec, Alice, is genuinely the best person I have come across for helping you to buy and sell - especially during these challenging times. She understands exactly what’s going on with the market, knows immediately who will want to buy your house and listens carefully to your buying criteria - showing you only properties that tick all the boxes. Over the past couple of years, Alice and team have really looked after me during what’s been a challenging stage in my life. Not all house moves are for positive reasons and the extra care and friendliness goes a long way and over and above what you’d expect. Thanks Alice and team! Amanda
Amanda · 24 June 2022
Agent replied · 29 December 2024
Thank you for your kind review about Alice and the Patcham team. They are all extremely happy to hear what you had to say. Thanks again.
★★★★★ 5/5
TrustpilotGreat service
Great service. Property search all the way to moving was very smooth, with the help of Holly.I highly recommend!
Salif · 29 September 2026
Agent replied · 10 October 2026
We're so happy to hear your property search and move were smooth. We truly appreciate your recommendation of Cubitt & West Portsmouth!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotAlice at Cubitt & West - Patcham Branch
I cannot recommend highly enough, Alice, the Senior Sales Consultant at the Patcham branch.As first time buyers, we were stepping into the world of house buying with a lot of apprehension and that fear of not knowing what we were doing. Alice was naturally friendly, supportive, nurturing, extremely informative and helpful. She has made the first part of our house buying journey so much more pleasant and not so scary! What an asset to the Cubitt & West team. And in general, the experience so far with C&W has been very professional. All communication has been succinct, accurate, caring and punctual. Thank you so much to all staff at the Patcham branch.
Charlie · 23 May 2022
Agent replied · 29 December 2024
Thank you for your review of the Patcham branch and in particular Alice. Buying your first home is a very daunting experience and I am delighted that she and the rest of the team were able to help you through this time.
★★★★★ 5/5
TrustpilotHeidi and Charlotte were just brilliant…
Heidi and Charlotte were just brilliant at Cubbit and West in Ashington. They were so professional but also so friendly and understanding. The whole process of selling my house went smoothly and if I had any problems they were there to guide me. Thank you both.
Sara · 10 October 2024
Agent replied · 29 December 2024
Hello Sara,Thank you for your lovely review! We're thrilled to hear that Heidi and Charlotte provided such a professional and friendly service at our Ashington branch. It's fantastic to know the process of selling your house went smoothly and that they were there to guide you whenever needed. Best wishes, Cubitt & West
★★★★★ 4/5
TrustpilotI recently used Cubitt and West to get…
I recently used Cubitt and West to get my dream home. Paige White was extremely helpful through the whole process and made things run that little bit smoother and took the stress away. So thank you again. I would certainly recommend if you are looking to move home.
Samantha · 7 September 2024
Agent replied · 29 December 2024
Hello Samantha,Thanks for leaving us such a lovely review, we really appreciate it. We'll see to it that this is passed on to Paige and the team!All the best,Cubitt & West
★★★★★ 5/5
TrustpilotSelling my house quickly with Cubit and West
I decided to go with Cubit and West, due to the sales pitch by Claire Mansell which was very impressive. Once I had prepared the house for sale, photographs and a video tour were taken and sent to their Data base of potential buyers, the house was immediately viewed and an offer excepted before the house went live on their web-site, Zoopla or Rightmove.I was kept up to date on the progress of the sale at every step of the way, mainly by Cailean Burns, he normally answered the phone and was always happy to answer my questions and queries.They are also dealing with the sale of my girlfriends house sale and once again Cailean has been the main point of contact and has been happy to chase any questions and issues on that sale too.I was very happy with the whole process.
Steve · 12 May 2022
Agent replied · 29 December 2024
Dear SteveThank you for taking the time to leave a positive review about the Cubitt & West team at East Grinstead. Communication and being kept up to date on your sale is very important and we are glad that Cailean helped you with any questions you had. We will be sure to pass on your comments to the team.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotCubitt and west in Horley is fantastic
For the past six months They have been trying to sell my property with Cubitt and West I can’t praise them enough! The team in Horley is absolutely outstanding… from their communication style to the level of professionalism is spot on. I have been dealing with Ellie, Siobhan, and Ben, who are so understanding about your time limitations, routine etc…. As the property I own, has its quirks, I had to rely on their diligence and devotion to be able to find the right person for it. ! Which happened! May I also mention that if it wasn’t for them I wouldn’t know that my lease, although it was extended, it wasn’t registered!Can’t thank you enough Cubit and west Horley
Roberto · 11 May 2022
Agent replied · 29 December 2024
Dear RobertoThank you for taking the time to leave such a great review about the team at Horley. They pride themselves in not only helping you with selling, but to take the time to help you as much as possible with any problems. We will be sure to pass on your comments. Best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotRenting first time couple
Myself and my partner have just moved in together for the first time. A bigger challenge than we first imagined. After countless viewings we finally stumbled upon a lovely house very local to us. The viewing appointment was very easy and straight forward. Ciaran Street from the Crawley branch helped set this up for us and it was a pleasure viewing the property and talking to Ciaran about it helping answer any questions we had. We eventually got the go ahead to move in and Cubitt and West made this very straight forward for us. Everything went smoothly and with the help and reassurance from Ciaran who was always available to help with any questions or worries we had we moved in with ease.
Callum · 10 May 2022
Agent replied · 29 December 2024
Dear Callum & SophieThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along.Best regardsBecky Jennings, Operations Director
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