Trusted Agent profile · Brighton and Hove

Cubitt & West Patcham reviews in Brighton and Hove

4.7

★★★★★ Excellent

1,901 reviews across 2 platforms

58 Ladies Mile Road, Brighton, BN1 8QF, Brighton and Hove, BN1 8QF

Cubitt & West's office in Brighton and Hove, at 58 Ladies Mile Road, is rated 4.7 out of 5 across 1,901 reviews on two platforms, including 135 Google reviews rated 4.9.

Google logo

4.9 / 5

135

Reviews on Google

This office

Trustpilot logo

1,766

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience! Highly recommended!

The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.

E · 21 December 2023

Agent replied · 29 December 2024

Hi E Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your sale and we're delighted you would recommend the team to others.Best wishes,Cubitt & West.

5/5

Trustpilot

Can't thank John Charlotte and Emma…

Can't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying there hardest to get this resolved. And even on day of exchange they went above and beyond. They are a great team who genuinely care and great estate agents and recommend them to anyone looking to buy or sell a property.Thanks again Daniel & Tricia

Georgia · 17 September 2023

Agent replied · 29 December 2024

Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.

5/5

Google

A big thank you to Eloise, Zac and everyone at Cubitt and West. After almost two years with other agents and no success, a buyer was found in a matter of days. Should have used them from the start! Many thanks, Jan and Mike x

Ef24 · 1 May 2025

Agent replied · 22 June 2025

Good afternoon, Thank you for sharing your feedback! We're delighted to hear about your positive experience with our team and will gladly pass your thanks on to them. Best wishes, Cubitt and West

5/5

Trustpilot

Exceptional estate agent - Julia Francis

What can we say, wow. Julia Francis is an exceptional estate agent. She has been kind, personable, and incredibly helpful throughout our sale, and has even gone above and beyond to support us with our purchase as well.

John · 4 May 2026

5/5

Google

Amazing team, particularly Zak, who helped us find out dream home in Brighton and attentively managed our property search from start to finish. I would 100% recommend using their services!

Archie · 10 October 2025

Agent replied · 23 October 2024

Hi Archie, Thanks for leaving us such a lovely review, we really appreciate it. We'll be sure to pass on your kind words and recommendation to Zak and the team! … More

5/5

Trustpilot

I had an absolutely great experience

I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.

Gurden · 27 August 2026

Agent replied · 22 September 2026

We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

3/5

Trustpilot

5 stars to Julia Francis

If I was rating Julia Francis solely, I would award 5 stars. She has been a machine in pulling together a sale that she had not been involved with, that was dragging for months and in danger of falling through.

Reviewing · 7 August 2026

Agent replied · 22 September 2026

We are grateful for your wonderful feedback regarding one of our team members at Cubitt & West Sutton. It is fantastic to hear how instrumental she was in successfully navigating a complex sale. We pride ourselves on the dedication and professionalism of our staff, and your comments affirm our commitment to providing exceptional service. We appreciate you sharing your positive experience with us. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2

5/5

Trustpilot

First time buyers

We’ve just exchanged contracts on our first home and even though it was a long and at times frustrating process because of many different factors, our sales progressor Julie was great and was all over the case when she needed her to be. She followed up on every request and made sure everyone is satisfied.

Petar · 4 December 2024

Agent replied · 29 December 2024

Hi Petar,Thank you for your review! We're delighted to hear that Julie was able to assist you so effectively during the process of exchanging contracts on your first home. We understand that it can be a long and sometimes frustrating journey, and we're pleased that Julie's dedication made a positive difference for you.Best wishes,Cubitt & West

5/5

Trustpilot

I highly recommend Cubitt & West for…

I highly recommend Cubitt & West for anyone looking to sell their property in Crawley. I switched over to them after 6 months with a bigger estate agent after being frustrated and disappointed with their service, marketing and lack of communication. Nichole and her team from Cubitt & West were the complete opposite. They were very friendly, helpful, and responsive throughout the whole process. They gave me honest advice, arranged viewings quickly and within a few weeks I had accepted an offer. They also handled the sale smoothly and kept me updated regularly. Their fee was higher but worth every penny. I am very happy with the outcome and appreciate their hard work and dedication. Thank you, Cubitt & West!

Rich · 1 August 2023

Agent replied · 29 December 2024

Hi Rich, Thank you for leaving a review! It's great to hear how Nichole and the team have been able to transform you selling experience by offering you honest advice and keeping the sale moving along smoothly. Best wishes,Cubitt & West.

5/5

Trustpilot

Strongly recommend to use this company for real estate business

The Sales agent Julia is extremely helpful and answering all my questions in a very professional way. The whole team in Cubitt & West is very friendly and helpful when Julia is not in the office.

Patrick · 1 May 2026

5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish ! From valuation ,photos ,open day and handling offers we found the team ,Zoey ,Michael ,Julie and all others involved really professional. We had never sold a property before and after being in the same house for 34 years it was a daunting prospect. The team made all steps as easy as possible and kept us informed very regularly at every stage. We ended up getting numerous offers in excess of the asking price and would definitely recommend Cubitts for any property moves to family and friends.

Carole · 29 June 2023

Agent replied · 29 December 2024

Good morning,Thank-you for your kind words about the Portsmouth office and in particular Zoey, Michael & Julie. I will be sure to pass your comments along.Kind regards,Cubitt & West

5/5

Google

Communication is amazing and the staff can’t be beaten. Special thanks to Zack who has gone out his way to help me at every opportunity.

Jamie · 2 November 2025

Agent replied · 9 November 2025

Good afternoon, Thank you for your 5* review. We will be sure to pass on your feedback to Zack and the team. Warm regards Cubitt & West - Patcham

5/5

Trustpilot

Julie Bramble @ Cubitt and West

Julie Bramble (Cubitt and West Southsea) has been a real gem whilst our house has been in the process of being sold. She has been responsive by keeping us in the loop in a timely manner all the way through and has always been polite, friendly, clear and accessable (we called alot!!) to us. Would recommend Julie to everyone....thankyou for making this time as stess free as it possibly could be. Nick & Ali

Nick · 24 November 2023

Agent replied · 29 December 2024

Hi Nicholas,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how responsive she's been whilst also staying polite, friendly and accessible throughout, making the process as stress-free as possible.Best wishes,Cubitt & West.

5/5

Trustpilot

Excellent Service from Cubitt & West Southsea Office

Very impressed with the service from the Cubitt & West Southsea office and a big thank you for all your efforts in achieving a successful sale. Over the years we had put a lot of effort into lovingly restoring our period apartment and from the start this was understood by Samara and the team. We were impressed by the marketing of our property and the package provided (including 3D tour) did justice to the internal spaces. The level of communication both before and after viewings was excellent. The sale our property was complicated by The Building Safety Act, however, Julie went above and beyond to ensure this was as smooth as possible. We can’t thank Julie enough for her communication skills (and patience), which proved invaluable in negotiating unfamiliar territory, ensuring all parties were kept informed and up to date on progress, we couldn’t have done it without you!

Russell · 21 June 2023

Agent replied · 29 December 2024

Good afternoon,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Google

Can't say enough how much Ben has been helpful and proactive for me in the search for the right home. Thank you Ben and Cubitt & West Patcham!

Nick · 1 October 2025

Agent replied · 8 October 2025

Hi Nick, We're utterly delighted to hear Ben provided such helpful and proactive service in your home search. Thank you for your kind words! All the best, Cubitt & West Patcham Estate Agents

5/5

Trustpilot

Amazing service from Dan in the…

Amazing service from Dan in the lettings team… Dan went above and beyond to ensure I was able to view a house ( working outside his work hours, as I was unable to view the house until the evening due to my own commitments).All phone calls and correspondence were prompt and Dan gave me all the answers I needed to my questions ( I had many 😁).Dan has been professional but also friendly making me feel at ease through a stressful time ( looking for a home and moving is pretty stressful 😳).Thankyou Cubitt and West … 5 stars from me!

Lauren · 9 June 2023

Agent replied · 29 December 2024

Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Holly from the North end branch was…

Holly from the North end branch was amazing from start to finish, she couldn’t do enough for us to get us into our home and appreciate all her hard work.

Carly · 24 September 2026

Agent replied · 10 October 2026

We are so happy to hear about your positive experience with us at Cubitt & West Portsmouth! We appreciate your kind words and are glad we could help you find your new home. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Trustpilot

Cubitt and West Letting Department.

We use Cubitt and West to market and manage our rental property. Our contact in the Lettings Department is Holly. Holly is always conscientious, patient and polite. If she promises a call back she always fulfils that promise. Tenant vetting is good and we rarely have any vacant time. The service is highly recommended.

Peter · 15 November 2024

Agent replied · 29 December 2024

Dear Peter,Thank you for your kind review. We're delighted to hear that Holly has been conscientious, patient, and polite in managing your rental property. It's wonderful to know that our tenant vetting process has been effective and that you've rarely experienced vacant periods. We appreciate your recommendation and look forward to continuing to assist you.Best regards, Cubitt & West

5/5

Trustpilot

Amazing service

Very pleased with level of service received from start to finish. Maddison started our journey and was helpful and informative and gave us the time we needed to ensure we wanted to sell. Julie has been extremely helpful and has gone above and beyond to ensure the house sell went smoothly. I would recommend and also will use again in the future. Thank you so much for making this journey a little less stressful

Miss · 8 November 2023

Agent replied · 29 December 2024

Hi Miss Hill,Thank you for leaving a review! It's great to hear how pleased you are with the level of service provided by our agents all the way through your process and how they were able to remove some of the the stress for you.Best wishes,Cubitt & West.

5/5

Trustpilot

Great support

Our house sale was always going to be problematic; elderly father moving in with his daughter and son in law over 150 miles away and us needing to sell his old home. Trying to facilitate all this from a long distance was stressful and challenging. However Cubitt and West supported us so well throughout the process and Julie Bramble went above and beyond in order to support us, chase solicitors and paperwork, while constantly updating us due to the sale being 'long distance'. We couldn't have done it without her, thank you.

Sara · 2 June 2023

Agent replied · 29 December 2024

Good afternoon Sara,Thank-you for your kind words about Cubitt & West and in particular Julie, our Senior Sales Progressor. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Excellent service from the Cranleigh branch

We put our house on the market with the Cranleigh branch and within two weeks of an open house we had accepted an offer. Kerry-Ann and her team were there to support us throughout the whole process. We used their recommended conveyancing who were efficient and easy to use. We would not hesitate to use Cubitt and West again, their local knowledge and understanding of the local market is exemplary.

Denise · 5 February 2024

Agent replied · 29 December 2024

Hi Denise,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout the sale of your house.Best wishes,Cubitt & West.

5/5

Google

I was fortunate earlier this year to find a home in Patcham, which in huge part was thanks to Alice Brace and the local team at Cubitt & West, who from our first meeting kept communication and information flowing to vendor and solicitors, and ultimately helped the exchange happen, even though there were complications which could have scuppered the deal with lesser agents. I would heartily recommend them - for property sales and lettings.

Gavin · 24 October 2023

Agent replied · 23 October 2024

Hello Gavin, Thank you for your kind review and I am delighted Alice and the team did such a great job in helping you. I'll certainly pass this on to them, I know they will be pleased to hear your feedback! Best wishes, Cubitt & West

5/5

Trustpilot

The whole team led by John O Neil in…

The whole team led by John O Neil in Woodingdean delivered a fantastic service. Kind, thoughtful and professional. Well done and I now have a beautiful flat in the Brighton Marina !

Chris · 5 September 2026

Agent replied · 22 September 2026

We're so happy to hear our team at Cubitt & West Woodingdean provided you with such a fantastic and professional service. We appreciate your kind words and are delighted you found a beautiful flat! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Trustpilot

Both Katie Sheridan & Abbie Tallack at…

Both Katie Sheridan & Abbie Tallack at Cubitt & West were very efficient, very prompt and replied to our queries straight away. The whole journey has been effortless as Katie & Abbie did such a great job. They have been very easy to talk to and I would recommend Cubit & West because of this...

Emma · 4 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cubitt & West's Google reviews
The Trusted Agent

Is this your office? Claim your page.