Trusted Agent profile · Brighton and Hove

Cubitt & West Patcham reviews in Brighton and Hove

4.7

★★★★★ Excellent

1,906 reviews across 2 platforms

58 Ladies Mile Road, Brighton, BN1 8QF, Brighton and Hove, BN1 8QF

Part of Cubitt and West, see every office.

Cubitt & West's office in Brighton and Hove, at 58 Ladies Mile Road, is rated 4.7 out of 5 across 1,906 reviews on two platforms, including 135 Google reviews rated 4.9.

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4.9 / 5

135

Reviews on Google

This office

Trustpilot logo

1,771

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dan Nouari, class act

I recently split with my partner and was in dire need of finding a place to rent. I enquired through Cubitt & West to view a property.Dan met me at the property and showed me around in a very calm and professional manner. He could sense the property wasn’t quite right for me so went about asking what I was looking for.Dan was not pushy like most agents and true to his word, he sent me over a few more properties to consider.Sadly, I found a property elsewhere that was better suited. That said, I would not hesitate for a second contacting Dan in the future if my circumstance changes.In a world whereby everyone is treated like a pound sign, Dan has an old school appreciation whereby the clients needs are priority.Thank you Dan

Steve · 31 January 2024

Agent replied · 29 December 2024

Hi Steve,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Dan, has been and how much of a priority he's made you feel while searching for a new home. We wish you all the best in your new home and look forward to welcoming you should your circumstances change.Best wishes,Cubitt & West.

5/5

Google

I am selling my property and used Cubitt and West in Patcham, I have dealt with Alice a great deal and she has been so lovely and hard working, re assuring me each step and working hard for my sale, I also dealt with Zac who was polite and efficient, Eloise was professional and advised me all the way. I am very pleased with the whole process

Lisa · 23 September 2024

Agent replied · 23 October 2024

Hi Lisa, Thank you for your lovely review! We're delighted to hear that Alice, Zac, and Eloise were able to assist you so effectively throughout your property sale. It's wonderful to know you had a positive experience with our Patcham branch. Best regards, Cubitt & West

5/5

Trustpilot

Kirsty Hunt is a credit to the company

Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)

Natasha · 21 May 2025

5/5

Google

Couldn't ask for a better service, after months of trying and failing with Jacob Steel, Alice and the team acted swiftly and took us on to sell our property and secure the place we wanted. The whole profess has had excellent communication and been swift, couldn't ask for more. Thank you

Evan · 10 April 2025

Agent replied · 10 October 2026

Hi Evan, We truly appreciate you taking the time to share your experience. We're delighted to hear about your positive experience with our team at Cubitt & West Patcham Estate Agents. It's wonderful to know that Alice and the team were able to act swiftly in selling your property and securing the place you wanted, especially after your previous challenges. We always strive to provide excellent communication and efficient service, so it's gratifying to hear that we met your expectations in these areas. We wish you all the best in your new home, Cubitt & West

5/5

Trustpilot

Great job guys

we are so pleased we choose cubitt and west to sell our house and purchased our new property,Richard and his team were so helpful all the way through, they returned our calls promptly and were always on hand if we had a problem. Richard went the extra mile for us both with our sale and purchase it wasn’t unusual for him to ring late in evening and also at weekends, Jordan was very friendly and polite showing us round our new home,As for Lisa poor girl I gave her some grief on the phone as ours wasn’t an easy sale and she always returned my calls and was so helpful.I will miss ringing them in the future as I hope this is my last move, if I do move I will certainly be calling them again.

Mr · 1 December 2023

Agent replied · 29 December 2024

Hi Roy,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents whilst selling your home and purchasing a new one. We're delighted to hear they were always on hand and have gone the extra mile to see you through the process.Best wishes,Cubitt & West.

5/5

Trustpilot

I wanted to extend my thanks to Sharon…

I wanted to extend my thanks to Sharon at Cubit and West, West Sussex, for her exceptional service. Sharon was always available and went above and beyond to ensure everything was in place for my mother-in-law's move. She consistently kept in contact and made sure that nothing was too much trouble. Her dedication and commitment were truly outstanding. Thank you, Sharon, for all your hard work and support during this transition.

Emma · 2 June 2024

Agent replied · 29 December 2024

Hi Emma,Thanks for your kind review, Sharon will be absolutely delighted to hear your feedback. We're glad we could support you with your mother-in-law's move.Wishing you all the very best,Cubitt & West Arundel

5/5

Google

Alice was absolutely amazing. She went above and beyond not only for her own client but also for myself. She consistently chased the chain and got everyone in line in order to progress to completion. My move would not have gone as smoothly if it wasn’t for Alice. I wouldn’t hesitate to use Cubitt and West Patcham as I’ve honestly had such a pairings experience with them. A wonderful team who can’t do enough to support you (especially Alice) Lisa

Lisa · 28 November 2023

Agent replied · 23 October 2024

Hi Lisa, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Alice, has been and how she's gone above and beyond to make your move as smooth as possible. Best wishes, Cubitt & West.

5/5

Google

Cubitt & West have been wonderful partners in our search for a new home, especially Zack Coombs who has always been exceptionally considerate and proactive in identifying possible properties for us.

Cameron · 2 November 2025

Agent replied · 9 November 2025

Good afternoon, We are pleased to hear about your wonderful experience with Zack. Thank you for choosing our Patcham branch. Warm regards Cubitt & West - Patcham

5/5

Trustpilot

Fabulous Service

Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.

Kirsty · 4 September 2026

Agent replied · 22 September 2026

We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Trustpilot

Quick and stress free sale

We recently used Cubitt & West for our house sale and we are really happy with the service received. Thanks to Richard amd Jordan our house went immediately under offer and the whole process was made as stress free as possible. Richard and Jordan were always on hand to talk to us when we needed them and they were happy to keep us updated throughout. Their knowledge of all things property related was great and we appreciated their help in ensuring our sale went through. I would highly recommend them if you are thinking of selling or buying.

Marian · 11 November 2023

Agent replied · 29 December 2024

Hi Marian,Thank you for leaving a review! It's great to hear how positive your experience of selling your house with our agents has been and how they've managed to make the process as stress free as possible.Best wishes,Cubitt & West.

5/5

Trustpilot

So impressed with Cubitt and West…

So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.

P · 23 September 2026

Agent replied · 10 October 2026

We are so pleased to hear that our team at Cubitt & West Redhill provided such helpful assistance with your sale. Making the process bearable and easy for you is exactly what we strive for. Thank you for your wonderful recommendation. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Google

The service we have received from Cubitt and West Patcham from start to finish has been great. We have both bought our new property and sold our previous property through them and the entire process took less than 3 months, it was incredible. I want to particularly mention Zak, who sold our house without it even going on the market, he was so professional, honest and not at all pushy, which I have previously experienced with estate agents, he priced our house competitively which attracted a lot of interest and in turn sold for higher than the guide price. I also want to mention Alice who is a delight, so kind and natural, she originally shown us around our new property, everything went smoothly and she was always quick to reply with any queries we had. I would highly recommend. Thanks to both of you for all your help.

Shelley · 14 October 2025

Agent replied · 8 August 2025

Hi Shelley, Thank you for taking the time to leave such a detailed review! We're thrilled to hear about your positive experience with us. Thank you for sharing your feedback! Best wishes, Cubitt & West Patcham Estate Agents

5/5

Google

Happy to recommend Alice in the Patcham Office. Always friendly and helpful and stood out from all the other estate agents in Brighton by taking into account what I was looking for, and being very proactive.

Sally · 3 September 2025

Agent replied · 8 September 2025

Good afternoon Sally, We appreciate your recommendation and will gladly pass it on to Alice. Her proactive, friendly approach truly makes us stand out in Brighton. All the best, Cubitt & West Patcham Estate Agents

5/5

Google

Cubitt & West were the third agents we approached. We had two differing estimates regarding the value of our property. C&W went higher still. It was not the valuation that persuaded us but the positive ‘can do’ attitude of Eloise. She was true to her word. We achieved £9,000 more than we expected. When we hit problems and it looked like we would not complete before our mortgage offer ran out C&W pulled out all the stops. We got the deal done in 8 weeks! We thought that was phenomenal. C&W at Patcham are a great team, thank you Eloise, Zak and Alice for your efforts. We would thoroughly recommend you to friends and family. Thank you, Jim Coats and Suzie Wainman

Jim · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes, Cubitt & West

5/5

Google

Buying my house through Cubitt & West, was not without hiccups. But Alice (senior sales lady) and her team were fantastic. Whenever I had a problem or felt frustrated, a call to Alice always calmed me and I was always confident the she would do her very best to sort out any problems, with kindness, understanding and professionalism. Always a sign of a good manager is the team around her, her team were also brilliant at helping with any worries or delays that occurred, and solving any holdups. Thank you Alice for your help in stressful times.

Margaret · 24 October 2023

Agent replied · 23 October 2024

Hello Margaret, Thank you so much for taking the time to leave a review. We're sorry to hear that there were some hiccups along the way, but are so delighted that you were happy with the service Alice and her team were able to provide. We will make sure to pass along your feedback, Alice will be so happy to hear it! Best of luck in your new home, Cubitt & West

5/5

Google

Where do I start! Cubitt & West we’re amazing from start to finish! Eloise knows how to run a hardworking team! Zak & Alice never hesitated to help with any questions or queries. Zak helped with a lot of the technical side of the process, he was also very polite and positive in any hard situations. He was very knowledgeable. Alice was always happy to help with any problems we faced at a quick pace. Alice was great at helping me with any paperwork I had and was always happy to put the kettle on when coming into the office to help with paperwork. She also helped match my requirements and found a great property for me which went through in just a few months. Eloise was brilliant from start to finish with getting the sale through in the time frame I was working towards. Eloise was very professional and knowledgeable with any questions I had. Thank you to the whole team at Patcham Cubitt & West. Would highly recommend Tom.

Tom · 24 October 2023

Agent replied · 23 October 2024

Hello Tom - Thank you for your kind review and I am delighted the team did such a great job in helping you. I'll certainly pass this on to them, I know they will be pleased to hear your feedback! Best wishes, Cubitt & West

5/5

Google

We recently sold our house in Shoreham by Sea with Eloise and her team in Patcham. Eloise has been fantastic securing the asking price in a turbulent market. We had an open day with good footfall through our property and excellent feedback from our viewings. Our buyer came from the open day. Alice and Zack were always cheery and helpful with our enquiries that we made and nothing was too much trouble for any of the team whenever we called. I'd highly recommend them if you are looking to sell.

Lynn · 24 October 2023

Agent replied · 23 October 2024

Hi Lynn, Thank you for leaving a review! It's great to hear to hear how positive your experience with Eloise and the team has been throughout the sale of your house and we're delighted that you would recommend us. Best wishes, Cubitt & West.

5/5

Google

I recently sold my house through Cubitt and West in Patcham. Eloise and her team were very professional, friendly and helpful throughout the process. Alice was a delight, always upbeat, she often went over and above to facilitate a great relationship between myself and the buyer which kept everyone fully engaged. Although we hit a couple of bumps in the journey, as is common, she was reassuring and comforting, finding solutions to keep the show on the road. Highly recommended.

Theresa · 24 October 2023

Agent replied · 23 October 2024

Hello Theresa, Thank you so much for taking the time to leave us a review! We are delighted to hear that you were so happy with how Eloise and her team were able to support you through the sale. Best wishes, Cubitt & West

5/5

Google

Eloise, Alice, Zac, Andrea and the team in Patcham were outstanding when we were selling our home. The market was starting to downturn but they managed to find the perfect buyers for our property. They kept in constant contact and were always very professional and lovely to deal with, and we felt very confident knowing they were on top of things with the conveyancers. Their efforts meant we were able to complete within 2 months! We wouldn’t hesitate to recommend Eloise and the Patcham office, and would definitely work with them again.

Jo · 24 October 2023

Agent replied · 23 October 2024

Hello Jo, Thank you for your kind review and I am delighted the team did such a great job in helping you. I'll certainly pass this on to them, I know they will be pleased to hear your feedback! Best wishes, Cubitt & West

5/5

Trustpilot

Execellent service at the redhill…

Execellent service at the redhill branch. Safiya was so helpful in understanding what I was looking for & made it stress free in finding my property. Fantastic service & made me feel valued as a customer. Would definitely recommend safiya & the redhill team if your looking to buy or sell a property.

Wes · 20 January 2026

5/5

Google

Zak Coombs has been extremely helpful in our process to buy and sell. He pays attention to detail and is always available for any questions. Zak has been reliable from the start and has made the experience easier for us!

Helaina · 18 July 2025

Agent replied · 25 July 2025

Hi Helaina, We are delighted to hear about your positive experience with Zak! Thank you for recognising his attention to detail and reliability. All the best, Cubitt & West

5/5

Trustpilot

Cubitt and west east grinstead

I just wanted to say a huge thank you to Cailean and Brendan. From the initial visit they were so friendly and polite, always professional and full of advice and support. I really enjoyed working with them. When they found a buyer for my property they were always on hand for the buyer and myself to answer any queries. All the way through the sale, along with Claire and Tamsin they made the sale progress as smoothly as possible. There are always hiccups along the way but they all did their best to make sure everything was dealt with and resolved as quickly as possible. It was an absolute pleasure working with you all. Thank you all for making my dream come true. I would highly recommend them to anyone wanting to buy or sell in the local area. yvette whittaker

Customer · 14 October 2023

Agent replied · 29 December 2024

Dear YvetteThank you for leaving a review! It's great to hear how positive your experience with our agents at the East Grinstead branch have been and how friendly, supportive and full of advice you found them to be throughout your process.Best wishesBecky JenningsSenior Operations Director, Cubitt & West

5/5

Trustpilot

Great Service

Emily Rae has been so helpful and knowledgeable. We had concerns and questions around our new tenants contract, but Emily spent time taking us through our issues, she installed a lot of confidence in C&W handling our property. She was very professional.

David · 16 April 2026

5/5

Trustpilot

Abigale

Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.

Abhisek · 30 September 2026

Agent replied · 10 October 2026

We are so pleased to hear about the excellent support you received from our team member at Cubitt & West. We truly appreciate your kind words and positive feedback regarding their dedication and communication. Thank you for sharing your experience! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

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