Trusted Agent profile · Brighton and Hove

Cubitt & West Patcham reviews in Brighton and Hove

4.7

★★★★★ Excellent

1,901 reviews across 2 platforms

58 Ladies Mile Road, Brighton, BN1 8QF, Brighton and Hove, BN1 8QF

Cubitt & West's office in Brighton and Hove, at 58 Ladies Mile Road, is rated 4.7 out of 5 across 1,901 reviews on two platforms, including 135 Google reviews rated 4.9.

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4.9 / 5

135

Reviews on Google

This office

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1,766

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.

5/5

Google

Having worked with Cubitt and West on previous property transactions and now considering another, I feel compelled to commend their unwavering dedication, support, and determination in helping us find the right property. Despite my limited expertise in property matters and dealing with estate agents, my recent experiences have certainly shaped my expectations for effective communication. Cubitt and West's attention to detail in this regard has been especially noteworthy. Zak has been exceptional in managing my expectations and deserves a medal for his ongoing positivity, Eloise always calls back and communicates very effectively.. I can't thank them all enough for their patience.

Maria · 26 May 2024

Agent replied · 23 October 2024

Hi Maria, Thank you for taking the time to leave such a detailed review. We're delighted that we were able to provide you with an excellent service. All the best, Cubitt & West

5/5

Google

I recently had the pleasure of working with Zac and his team at Cubitt & West during my home-buying journey, and I couldn't be more grateful for their professionalism and support. They made what can often be a daunting experience feel …

Euan · 10 October 2025

Agent replied · 9 November 2024

Hi Euan, Thank you for your lovely review! We're pleased to hear that Zac and his team … More

5/5

Trustpilot

Final Review

Just wanted to give a final review of our purchase made through Cubitt & West. Zoey & Jaz dealt with the negotiations of our purchase and did everything they could to get us a great deal. We were more than satisfied with their service & would highly recommend them as agents and representatives. Julie Bramble was very hands on with the negotiations and progress of our sale. She was always on hand to speak to and is very knowledgeable in this field. Julie is a credit to the team and I think she does a brilliant job in making everyone feel at ease through the stages. Our purchase has been a whirlwind of emotions and stress but I think it was most definitely not as stressful as it could have been without Julie taking it on and working hard on it. Thank you for everything guys.

Lauren-Rose · 22 May 2024

Agent replied · 29 December 2024

Good Afternoon,Thank you for taking the time to leave such a detailed review. We're very pleased to hear that you had such a great experience with us and that you'd recommend us to others.Thanks again, Cubitt & West Arundel Estate Agents

5/5

Google

Alice has been really lovely and enthusiastic every time we speak by phone or in person, however a huge recognition and appreciation goes to Zak who worked late in order to accommodate 3x evening viewings back to back for us after our work schedule to make life stress free for us!

Shelley · 1 July 2025

Agent replied · 25 July 2025

Good afternoon, Thank you so much for your kind words. We’re so pleased to hear that Alice’s enthusiasm and friendliness have made such a positive impression during your interactions with us. A special thanks for recognising Zak’s dedication, we’re incredibly proud of the extra effort he put in to accommodate your evening viewings and make the process as stress-free as possible. We’ll be sure to pass on your lovely feedback to both Alice and Zak. Wishing you all the best on your journey, and please don’t hesitate to reach out if there’s anything further we can help with. Best wishes Cubitt & West of Patcham

5/5

Google

We’re in the process of purchasing a property with Cubitt & West and they’ve been amazing so far! A special shout out to Zak Coombs, our estate agent, who has been nothing but helpful, professional and accommodating. We’re relocating and …

Katharina · 10 October 2025

Agent replied · 10 October 2026

Hi Katharina, We're thrilled to learn that you had a positive experience with us! We'll see to … More

5/5

Trustpilot

Fantastic!

I cannot speak highly enough of the service we received from cubit and west southsea. I really liked the WhatsApp messenger service too, makes communication easy. Harry sold our house within a few days, a really friendly and helpful guy. And Julie was there from then onwards, to see it through to completion. She answered all my silly questions in no time at all. Would definitely recommend selling your house through these guys

Matthew · 21 August 2024

Agent replied · 29 December 2024

Hi Matthew,Thank you for giving us such a kind review! We're thrilled to hear that Harry and Julie provided such excellent service and that our WhatsApp messenger service made communication easy for you. We truly appreciate your recommendation and are delighted to have helped you move forward with your sale.Best wishes, Cubitt & West

5/5

Google

Alice Brace has been absolutely fantastic in helping us searching for houses. She guided us through the process, replied to any questions we had (very quickly), and supported us through all the steps, including making an offer. Liam Lee …

Sophie · 10 October 2025

Agent replied · 10 December 2024

Morning Sophie, Thank you for your lovely review! We're glad to hear that Alice and Liam … More

5/5

Trustpilot

Outstanding service

I cannot put in to words how amazing you guys have been in making my move a simple process, The whole team have been fantastic, but I would especially like to mention Julie Bramble, her knowlege/support has been outstanding, she has gone above and beyond to reassure me, making this whole process stress free, she is an asset to Cubit & West, thank you Julie.Outstanding service.

Jennifer · 4 December 2024

Agent replied · 29 December 2024

Hello Jennifer,Thank you so much for your lovely review. We're delighted to hear that Julie and the entire team made your move a smooth and stress-free experience. Julie truly is an asset to us, and we're delighted she could provide the outstanding support you needed.Best wishes, Cubitt & West

1/5

Trustpilot

Cubitt and West Brighton don't want my business...?!

I am really disappointed by the interaction that I have received from Ebba at Cubitt and West Fiveways, Brighton. I have called a few times today to try to get booked in for a valuation to sell my property. After some difficulty getting through and finally speaking to someone in head office to get an appointment, Ebba calls back to rearrange. When I said that I could move the appointment but if there were any issues I would call to let her know Ebba replied 'that if it wasn’t a real appointment she would take it out of her diary’. Not a real appointment? That’s a strange comment. I would like to book in the valuation which is why Ebba was the 4th person today from Cubitt and West that I spoke to in order to arrange. When I tried to explain that the situation may not in my control and I was only giving her a heads up to be considerate she said ‘that she was rearranging her whole schedule to fit me in and didn’t want to do that if I wan’t going to guarantee the appointment’. I’m confused as to why Cubitt and West Brighton don’t want my business? And coming from Estate agents that often have to cancel / reschedule as they are dealing with situations out of their control…?! I purchased this flat through Cubitt and West years ago and sadly will no longer return to them for help.

Grace · 2 April 2024

Agent replied · 29 December 2024

Dear Grace,Thank you for taking the time to leave a review. We're sorry to hear how disappointing your experience has been, and we'd like to assure you that this is not the level of service we would expect you to receive. If you would like to escalate this further, please don't hesitate to get in touch with our customer support team via 01702 540802 or at customer.support@arunestates.co.uk.Kind regards,Cubitt & West.

5/5

Trustpilot

I don’t even know where to begin

I don’t even know where to begin. Our huge thanks go to Julie Bramble for her patience, understanding and just relentlessness even when we felt like giving up. She was just the light at the end of the tunnel and I will forever be grateful for her help and kindness throughout this process. If you’re a buyer/seller and Julie is the person in charge of your file, let me tell you something: YOU WILL BE FINE! Thanks so much!!!

LW · 21 July 2025

5/5

Trustpilot

Julie Bramble

My partner and I would like to give a big thank you to Julie Bramble in Cubitt and Wests Southsea branch for all the work she has put in on our recent home purchase. She always come back to us on queries when she’s been busy on the phone and always answered any questions we were unsure about. Julie has been amazing in her sales progressor role from start to finish. Thank you once again, Terry and Janet .

Terry · 19 April 2024

Agent replied · 29 December 2024

Hi Terry,Thank you for your kind review - we will pass this on to Julie! We're glad to have provided you with an excellent service.All the best, Cubitt & West

5/5

Trustpilot

Excellent

Where do we start, I guess with Paige White first, what a diamond she is, from the very moment we first met her, she was friendly helpful and most importantly honest. The place Paige took us too, she warned us go in with an open mind, as work was ongoing at the property but not ready yet. We went and while we went in with an open mind, it was difficult to see beyond. Paige said I will keep a close eye on the progress and update you. We went away more in hope than anything else. Within a week of that viewing Paige called us and said come back and see what has been done. Which we did and while it was not yet ready the transformation was amazing. Paige had been right along, We said yes to the property and Paige went out of her way to get the paperwork side of things moving. When dealing with the rest of the team in the Bognor branch of C & W they too were friendly and helpful. Inside a month we are in the property and a huge part of that was down to Paige White.

Bob · 30 March 2024

Agent replied · 29 December 2024

Dear Bob,Thank you for taking the time to leave such a detailed review. We're glad to hear about your positive experience with Paige and the rest of our Bognor branch team. It's wonderful to know that Paige's dedication and honesty made such a difference in helping you find the right home. We're always here for you every step of the way.Best wishes, Cubitt & West

5/5

Google

I’ve been looking for a house in Brighton for a couple of years now and I called Cubitt & West to view a house. I had a great chat with Zak and he arranged an afternoon of viewings with me. I spent the morning viewing houses from another agency and Zak’s line up of properties were poles apart. All of Zak’s recommendations were in my criteria and serious contenders for purchase. A most impressive understanding of the client’s needs. To say the least, I came back the next day to further review one of his choices and I put an offer in that day. I’m most impressed with the service from Cubitt & West in Patcham and a special shout out goes to Eloise for support on the trials and tribulations of the purchasing process. Great team, much respect.

IStevie · 10 December 2025

Agent replied · 10 October 2026

Hi Stevie, Thank you for sharing such detailed feedback. It is fantastic to hear how well Zak understood your needs and curated viewings that genuinely matched your criteria after such a long search. His thoughtful recommendations clearly made a real difference. and we are delighted Eloise was there to support you through the ups and downs of the purchasing process. It is wonderful to know the experience with the Patcham team left such a strong impression. Thanks, Cubitt & West

5/5

Google

Cubitt and west have been amazing with the selling of my property. They have talked me through every step and even sat with me, helping me fill out forms when I wasn't sure. A huge thanks, especially to zac and eloise who have been available for every question, every worry and kept an incredibly stressful process relatively stress free. Their kindness and patience throughout has been second to none (even when i have missed meetings or turned up to the wrong place). Can't recommend highly enough.

Tara · 10 December 2025

Agent replied · 10 October 2026

Hi Tara, Thank you for sharing such thoughtful feedback. It is wonderful to hear how much support you received throughout your sale and that the process felt more manageable with clear guidance at each stage. Zac and Eloise will be especially pleased to know their patience, kindness and willingness to help with every question made a real difference during a stressful time. Your recommendation means a great deal. Thanks, Cubitt & West

1/5

Trustpilot

Not professional

Emily & Holly mixed up the days of viewing and then asked for a confirmation via email three hours before the correct viewing. I confirmed 1,5h prior to the viewing but they did not show up anyway. Viewing houses makes you busy and you can’t be expected to check your emails constantly. They claimed they could not call me since I do not have a UK number. I’m on both WhatsApp and Viber. It’s 2026. Not professional.

Malin · 1 September 2026

5/5

Google

I recently purchased my first home through Cubitt and West. Zak has been amazing throughout. He was always attentive and helpful.

Lois · 10 March 2026

Agent replied · 10 October 2026

Hi Lois, Congratulations on purchasing your first home and thank you for sharing your experience. We are delighted to hear that Zak was attentive and helpful throughout the process. Supporting buyers at such an important milestone is something we take great pride in. Wishing you every happiness in your new home. Kind Regards, Cubitt & West

5/5

Google

The Patcham team led by Eloise is a well oiled and personable machine. We were impressed by Eloise’s openness and honesty, advice, guidance and professionalism throughout the sale process. Eloises’s energy and determination to get things …

Gill · 10 October 2025

Agent replied · 10 December 2024

Good morning Gill, Thanks for leaving us such a lovely review, we really appreciate it. We're … More

5/5

Trustpilot

I needed to secure a place as soon as…

I needed to secure a place as soon as possible and Dan made it possible for this to happen. He has been such a great help and always made sure I understood what was going on and happening at each stage within this process. I am happy to have been working with him and Cubitt & West and would genuinely recommend him and them to anyone in search of realtor services

Kofi · 2 August 2024

Agent replied · 29 December 2024

Hello Kofi,Thank you for your lovely review! We're thrilled to hear that Dan was able to assist you so effectively and ensure you were kept informed throughout the process. It's fantastic to know that you would recommend us to others.Best wishes,Cubitt & West

5/5

Trustpilot

Thank you Julie Bramble!

Julie Bramble has been an amazing help/ point of contact through my very recent property purchase. She has always gotten back to me on my numerous queries and was happy to talk me through the whole process. Julie was excellent at helping to soothe any anxieties or panics around the different steps of buying a property and I really felt like she was in my corner - calling and chasing up on my enquiries. Thanks Julie!

Chloe · 23 April 2024

Agent replied · 29 December 2024

Hi Chloe,Thanks for your review, we're delighted you're happy with our service. We'll be sure to pass this on to Julie.Many thanks, Cubitt & West

5/5

Trustpilot

First house purchase

My partner and I have just exchanged on our first house. Whilst the process can feel frustrating and long at times, I cannot thank and recommend Julie enough for always being so attentive and quick to respond and chase for any questions or queries we had. If it wasn't for her, I don't believe we would have been able to exchange within 12 weeks of the offer being made. Huge thank you for being so helpful, it definitely made a difference.

Bella · 31 January 2024

Agent replied · 29 December 2024

Hi Bella,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Julie, has been and how attentive she's been throughout and how much of difference her support has made in buying your first home.Best wishes,Cubitt & West.

5/5

Trustpilot

Dan Nouari, class act

I recently split with my partner and was in dire need of finding a place to rent. I enquired through Cubitt & West to view a property.Dan met me at the property and showed me around in a very calm and professional manner. He could sense the property wasn’t quite right for me so went about asking what I was looking for.Dan was not pushy like most agents and true to his word, he sent me over a few more properties to consider.Sadly, I found a property elsewhere that was better suited. That said, I would not hesitate for a second contacting Dan in the future if my circumstance changes.In a world whereby everyone is treated like a pound sign, Dan has an old school appreciation whereby the clients needs are priority.Thank you Dan

Steve · 31 January 2024

Agent replied · 29 December 2024

Hi Steve,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Dan, has been and how much of a priority he's made you feel while searching for a new home. We wish you all the best in your new home and look forward to welcoming you should your circumstances change.Best wishes,Cubitt & West.

5/5

Google

I am selling my property and used Cubitt and West in Patcham, I have dealt with Alice a great deal and she has been so lovely and hard working, re assuring me each step and working hard for my sale, I also dealt with Zac who was polite and efficient, Eloise was professional and advised me all the way. I am very pleased with the whole process

Lisa · 23 September 2024

Agent replied · 23 October 2024

Hi Lisa, Thank you for your lovely review! We're delighted to hear that Alice, Zac, and Eloise were able to assist you so effectively throughout your property sale. It's wonderful to know you had a positive experience with our Patcham branch. Best regards, Cubitt & West

5/5

Trustpilot

Kirsty Hunt is a credit to the company

Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)

Natasha · 21 May 2025

5/5

Google

Couldn't ask for a better service, after months of trying and failing with Jacob Steel, Alice and the team acted swiftly and took us on to sell our property and secure the place we wanted. The whole profess has had excellent communication and been swift, couldn't ask for more. Thank you

Evan · 10 April 2025

Agent replied · 10 October 2026

Hi Evan, We truly appreciate you taking the time to share your experience. We're … More

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