Every review we hold for the Bridgwater office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleYou have to leave at least 1 star to comment.... shame I can't leave none! Went into the Bridgwater office after finding a house we wanted to view on line. Both women in there in the phone - after 5 minutes neither had acknowledged or made eye contact with us. After 7 minutes we left still with our invisibility cloak firmly wrapped around us. I should point out that we are cash buyers looking to move quickly so you lost out - we will chose more carefully in the future!
Lyn · 22 June 2018
Agent replied · 20 June 2024
Dear Lyn,
I must wholeheartedly apologise for this lapse in our usually very high standards of customer service. When my staff are on the phone, I would expect them to look up, smile and offer our seating area. I regret this didn't happen on the day you visited and have, as a matter of urgency, implemented further training and set out clear guidance again to my staff.
I would very much like to talk to you further and extend an offer to personally arrange a viewing at the property you were interested in. If you would like to, I can be reached on 07977 900315 or via ann.cragg@gth.net. Once again, please accept my sincere apologies and I will do all I can to rectify the situation.
Yours sincerely, Ann Cragg, Residential Manager
★★★★★ 5/5
GoogleVery simple, got everything sorted fast and the property was in great condition when we took it over.
Julian · 16 April 2025
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review, it means a lot to us. We are delighted to hear your experience with our team in Bridgwater has been positive. It's been a pleasure to be of assistance and we wish you well for your future plans ~ GTH
★★★★★ 5/5
TrustpilotVery responsive and good communication
Marie · 1 June 2026
★★★★★ 5/5
GoogleExcellent. Very professional staff and service. Welcome box on completion was a very nice touch particularly as we were buying and not selling. All in all a very good experience.
Melanie · 15 October 2024
Agent replied · 23 October 2024
Dear Melanie - Thank you for your kind words which we have passed onto our team in Bridgwater. We are delighted to hear that you have had a positive experience and enjoyed our goodie bag on completion. It has been a pleasure to help and we wish you all the very best for the future ~ GTH
★★★★★ 4/5
TrustpilotExcellent communication
Excellent communication. Great service.
Charlie · 8 August 2025
Agent replied · 25 September 2025
Thank you for your great feedback, Charlie. We were pleased to be of service to you. Best wishes, GTH
★★★★★ 1/5
TrustpilotThe bad experience I my have renting…
The bad experience I my have renting for them ..I stay for over 6weeks to fix the shower wich wass broken in my first moving there, since now and they don't care about ..I call maintenance them make me redirected for bridgwater management, and management say me to wait to call me back maintenance because is not their business to repair the shower ...bridgwater Gth agency..
Fabio · 11 June 2024
★★★★★ 5/5
GoogleGTH Bridgwater are excellent Estate Agents. This was the 2nd time I have used their services. Phone calls and e mails were responded to quickly and I was kept well informed of developments. The GTH Bridgwater
Team of Ann, Max, Becky and Zoe; thank you so
much for making this and my previous sale so stress free.PositiveResponsiveness, Quality, Professionalism, Value
Mrs · 21 June 2022
Agent replied · 20 June 2024
Dear Bernadette - thank you so much for taking the time to leave us such a lovely review, it really means a lot to us. We were delighted to have been able to assist you in your move and we wish you all the very best for the future.
★★★★★ 5/5
GoogleWe sold our home with in 24hrs it was very fast and easygoing
Heather · 16 April 2025
Agent replied · 20 June 2024
Dear Heather - Thank you for your kind review. We were delighted that we were able to agree your property so promptly and we look forward to supporting you smoothly through to completion ~ GTH
★★★★★ 5/5
GoogleAbsolutely brilliant service from our viewing to all of the contact we have had since. They have made the process of purchasing a new property so much more straight forward than I have ever known
Nicholas · 16 April 2024
Agent replied · 20 June 2024
Dear Mr Chandler - Thank you for leaving us such a glowing review. It is a pleasure to help with your purchase and we hope you will be very happy with your new home ~ GTH
★★★★★ 5/5
GoogleFriendly staff and very good communicators. I have been fully informed at all steps and I am very pleased that I chose GTH to deal with my sale which has been successful. Thank you.
Linda · 16 April 2024
Agent replied · 20 June 2024
Dear Linda - Thank you for your kind words. We were delighted to find you the perfect buyer and were pleased to bring your sale to a successful conclusion. It has been a pleasure working with you and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleVery efficient yet personal service.
John · 16 June 2025
Agent replied · 16 April 2026
Dear Mr Scotford - Thank you for your kind review, it means a lot to us. We are delighted to hear that you've been pleased with our service and we wish you all the very best for the future ~ GTH
★★★★★ 1/5
TrustpilotOther estate agents are available.
I was only expecting the minimum level of service as a buyer but was woefully optimistic there. "Spoke to the vendor" meant an email had been sent every couple of weeks asking vaguely for an update. Details of sale had not been verified with land registry, could have just asked vendor for a copy. So it took 7 months, a lot of personal effort and £4k of costs on my part before owners announced the property wasn't actually for sale. GTH explanation was that estate agent details should in no way be considered as fact.
David · 4 May 2023
★★★★★ 5/5
GoogleOn top of the game right the way through the process, unlike a lot of other agents in this area where you end up doing their job for them.Can only thoroughly recommend them.
Adrian · 16 April 2024
Agent replied · 20 June 2024
Dear Adrian - Thank you for your kind review. We are delighted to hear that you've been pleased the level of service you received, it's always a pleasure to help. Please feel free to contact us any time if we can be of assistance in the future ~ GTH
★★★★★ 5/5
GoogleAmazing Service from GTH Bridgwater, the team went above and beyond to assist me to purchase my new property. From the moment I requested a viewing to the completion they were there to answer any questions and to guide me on the process. This is the agency to use should you want 100% confidence whilst buying or selling a home.PositiveResponsiveness, Quality, Professionalism
Nicola · 21 June 2021
Agent replied · 20 June 2024
Dear Nicola, thank you so much for taking the time to leave us a review, it really means a lot to us. We are so glad that you have been happy with the service we provide and hope that you'll be very happy in your new home. Best wishes ~ GTH
★★★★★ 5/5
GoogleWe cannot speak more highly of Max, Anne and their team. Our house was sold stc within a week. From valuation to sale and completion they were exceptional. They were friendly, professional and knowledgeable and kept us informed throughout. Marketing of our property was of very high quality. We would highly recommend the Bridgwater team.
Allan · 21 June 2022
Agent replied · 20 June 2024
Dear Mr Gothard - Thank you so much for leaving us such a glowing review. We are delighted to hear that you have been pleased with the service you received from our Bridgwater team and hope that you will be very happy in your new home. With best wishes ~ GTH
★★★★★ 5/5
GoogleThankyou to all the staff at Greenslade Taylor Hunt at Bridgwater for all the help we received when purchasing our home in Shurton, your service was exceptional, you were the sellers agent , but you still cared 100 percent about us the purchaser.
Many Many Thanks.
Keith & Georgina Kneeshaw.PositiveResponsiveness, Quality, Professionalism, Value
Georgina · 27 August 2022
Agent replied · 20 June 2024
Dear Georgina - Thank you so much for taking the time to leave us such a lovely review. We were delighted to help you purchase your new home, and we hope you will be very happy there. With best wishes ~ GTH
★★★★★ 1/5
TrustpilotRubbish
As buyers, we were totally disappointed in the level of service, contact and advice given,
Nigel · 24 December 2025
★★★★★ 5/5
GoogleMy experience with the Bridgwater team has been extremely positive. They've been positive, professional, helpful and courteous throughout with excellent communications. I wouldn't hesitate to recommend them.
Sophie · 16 April 2024
Agent replied · 20 June 2024
Dear Sophie - Thank you so much for your kind review and recommendation. We're delighted to hear that you have been impressed with our service. It was a pleasure working with you and we wish you all the best for your future plans ~ GTH
★★★★★ 5/5
GoogleProfessional experience from beginning of my selling and buying my new home to the final moving in process. Thank you GTH Bridgwater team. 👍👏 …
Jane · 16 April 2024
Agent replied · 20 June 2024
Dear Jane - Thank you for your kind review. It was a pleasure to be a part of your recent move and we are delighted to hear that your experience with our Bridgwater team has been positive. Please feel free to contact us any time if we can be of assistance in the future and in the meantime we wish you many happy memories in your new home ~ GTH
★★★★★ 4/5
GoogleTotal care shown throughout with regular updates which were definitely required when distanced from the property.
John · 15 September 2024
Agent replied · 23 October 2024
Dear Mr Baker - Thank you for your feedback! We're glad to hear that you felt well cared for and appreciated the regular updates throughout your sale. It's been a pleasure working with you and we wish you all the best for your future plans ~ GTH
★★★★★ 5/5
GoogleFriendly staff, attentive and informative. It’s only the beginning of our purchase journey, but so far the experience has been brilliant.
Emma · 16 April 2024
Agent replied · 20 June 2024
Dear Emma - Thank you for your kind words. We are so pleased to hear that you have been happy with our service so far and we look forward to progressing you smoothly through to completion ~ GTH
★★★★★ 5/5
GoogleGiven the current economic turmoil our house was sold by GTH in less than 2 weeks of going on the market at the full asking price. Very happy with the service to date
Michael · 21 June 2023
Agent replied · 20 June 2024
Dear Michael - Thank you for the 5-star review. We are delighted to hear that you are happy with our service so far and we look forward to supporting you through to completion. With best wishes ~ GTH
★★★★★ 5/5
TrustpilotFriendly and helpful
The staff worked very hard on my behalf, I would use them again.
Paula · 23 August 2024
Agent replied · 24 August 2024
Dear Paula, thank you so much for your kind review. We were pleased to assist with your move and wish you well. - GTH
★★★★★ 5/5
GoogleVery simple, got everything sorted fast and the property was in great condition when we took it over.
Sergeant · 21 May 2024
Agent replied · 20 June 2024
Thank you for taking the time to leave us a review, it means a lot to us. We are delighted to hear your experience with our team in Bridgwater has been positive. It's been a pleasure to be of assistance and we wish you well for your future plans ~ GTH
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