Brightest move Bridgwater reviews

★★★★★ 5/5

Google

Brightest Move is the one and only team to use when you want to sell your house. I have used them twice now once when we moved and just recently selling our mum's house which was very emotional for us but they did everything in there power to make things go smoothly. Martin, Natasha, Emily were all very helpful putting themselves out to keep me updated. Thank you to the BM team. xx

Hilary · 26 August 2020

★★★★★ 5/5

Google

I would Like to Thank Natasha and Martin for there expertise helping me sell my house, it was a journey but they worked so hard to achieve that final goal, thank you so much 😊PositiveProfessionalism

Karen · 26 August 2021

★★★★★ 5/5

Google

What a fantastic estate agents, can not thank Natasha and the team enough for all they did for us and we weren't even selling through them mores the pity, Natasha was absolutely instrumental in getting the whole process complete if it wasn't for her I believe we would have still been waiting into the New Year. We will recommend Brightest Move to everyone we speak to who is planning on selling or buying property.

Charmain · 27 August 2019

★★★★★ 5/5

Google

Was great dealing with Martin and the team at the Bridgwater branch. I received excellent advice and they were supportive of me as a first time buyer.

James · 26 August 2022

★★★★★ 5/5

Google

We bought our home through Brightest Move in August 2017, and we were very pleased with the service we received. The move went smoothly and the agents were always quick to respond to any queries we had. We'd particularly like to thank Natasha for chasing up solicitors and making sure everything was dealt with swiftly. Emily was also very helpful and replied to emails efficiently. We'd happily recommend Brightest Move for selling and purchasing properties.

Natalie · 27 August 2018

★★★★★ 5/5

Google

Fantastic Agency, I can’t thank Emily and her team enough! they have been very helpful in finding a place in Bridgwater and were very supportive with the paperwork. A very positive experience overall!

Aswin · 26 August 2021

★★★★★ 5/5

Google

Emily was very helpful and knows what house is best for the right person

Colin · 26 August 2023

★★★★★ 5/5

Google

Martin and the team at Brightest Move have provided fantastic service towards selling our property. It has been comfortable and relatively stress free. Highly recommended!

Nick · 26 August 2022

★★★★★ 1/5

Google

Letting agent for the property we rented for 4 years. Evicted us from the property during covid-19, forced us to allow strangers into all areas of the house while we were 8 months pregnant and failed to maintain the property correctly. Our fence panels blew down in one of the many storms we had in 2018. They are still broken to this day. The boiler broke 4 times during the 4 years we were there and we were left 2 weeks without any heating or hot water on each occasion. If you are a tenant, I urge you to stay clear of brightest Move. They only care about their landlords, you as a tenant are purely an income for them. Edit & update: The letting agent has since replied to my comment and they are now in the process of claiming the entirety of our almost £1000 deposit for "cleaning and redecorating purposes" even though we cleaned & redecorated throughout before exiting the property. We hired a cleaning company to come in and perform the end of tenancy deep clean as required but he company REFUSED to clean the carpets and provided an official report declaring the reason as 'illegally fitted carpets'. The carpets haven't been laid correctly and were underlaid with newspaper. Both reported as being illegal in a rented property and they even urged us to report the property to the local council. "we'll cause irreparable damage to them due to the incorrect/illegal fitting". In response to their response: "We did not force you to allow strangers into the house but needed approved contractors to visit the property to ensure it was safe and deal with maintenance issues" - This is an outright lie. The 3 or 4 people who came in during the pandemic were NOT anything to do with maintenance or upkeep of the property. Instead they were valuing the property for a potential future sale. We know this because the father of the landlord confirmed they were looking to sell when he accompanied these individuals. A future sale does NOT qualify as property upkeep. "all visitors were approved by yourself prior to them arriving" - This is true to the point of us not being informed of who was to be visiting and the reasons for their visit. We were merely provided a generic 'as per your agreement you must allow people in to the property' response. The end of which response always stated the same - 'we will enter the property with management keys if you are not in'. Doesn't give us much choice to 'approve' visitors, does it? "We attended to all compliance matters in a timely manner" - Is leaving a family with young children without hot water or heating for over 2 weeks, on 4 separate occasions a 'timely manner'? I beg to differ considering each yearly gas inspection ended in the same result: The boiler was declared safe, but needed to be replaced before the following inspection. Each of the gas safe engineers (4 of them in total over the years we were living at the property) said exactly the same thing each time. It was only when the boiler physically went BANG and we called the emergency gas phone line, when that engineer deemed the boiler to be unsafe that it was replaced. "The issue with the fence panels was not something we were able to resolve as despite our efforts this boundary is the responsibility of the neighbouring property" - Why did you not notify us of this? The only thing we ever received were standard 'I've passed this forward' responses. We paid rent on time, each and every month and as a tenant are afforded certain rights including to 'live in a property that’s safe and in a good state of repair'. 2 plus years of the garden being WIDE OPEN to the neighbouring property, without even a glimpse of any resolve would directly contradict this right. Also strangely enough, the neighbouring property is currently for sale with BrightestMove. I find it hard to believe that you were unable to get in touch with that property owner, when they are actively selling the property with you!! Granted it wasn't for sale 2 years ago but was put up for sale while we were living next door. Ample opportunity to resolve issues was given but not taken.

James · 26 August 2021

★★★★★ 5/5

Google

Brightest move recently sold my house. professional from start to finish. constant correspondence keeping me informed on viewings & updates once the property had sold. very efficient with valuation, marketing and viewings. Brightest move had their work cut out for them with regard to bringing together a fairly lengthy chain. updates & advice on progression always made me feel comfortable. brightest move come as a recommendation from family & friends. if & when i move again i will be using brightest move & will be recommending them to anyone looking to buy or sell.

Daniel · 26 August 2021

★★★★★ 5/5

Google

Don't go anywhere else ! The team at brightest move were professional and efficient consistently. A special mention to Tash who went give and beyond ...even walking round to solicitors when she couldn't get an answer. She kept us informed all the way and supported us when things got tough. Sold our house within 18 hours and 7 weeks later we're in a new property and very happy ....thanks to all!

Sue · 27 August 2019

★★★★★ 5/5

Google

The team at Brightest Move Bridgwater were fab! Martin was very quick to return any type of communication and promptly pushed through with solicitors when we were having no luck!PositiveResponsiveness, Quality

Carlo · 26 August 2021

★★★★★ 5/5

Google

Service was very efficient and professional. Lacey was readily available to respond to all our concerns. The entire lettings process was super fast, smooth and easy. Would definitely recommend them👌 …

Folashade · 27 April 2024

★★★★★ 5/5

Google

This has got to be the best estate agents in Somerset we have just sold our house and brought through brightest move and Natasha and her team chased up everything from start to finish we got a 1st class service where other estate agents failed in the chain I can truly recommend brightestmove and would like to say a big thank you to Natasha and her team.

Darren · 27 August 2019

★★★★★ 5/5

Google

Great estate agents I wish we used them to sale our house! Fantastic communication all the way through the sale about all different things which again was even better than our solicitors at times. Would highly recommend these guys if your looking to sale or buy from also. Martin and Emily thank you for all you done.

Robert · 26 August 2023

★★★★★ 5/5

Google

As first time home buyers, we were more than happy with Brightest Move's assistance throughout the process. They were diligent in replying to emails and phone calls and always gave us updates. The solicitors that we chose were not very responsive, so Brightest Move took initiative and called them for updates as well. Overall, they were very helpful and helped make our experience as first time home buyers a positive one! Thank you!PositiveResponsiveness, Professionalism

Joanna · 26 August 2021

★★★★★ 5/5

Yell

first class service from start to finsh

Martin Howarth Came to Value our Property and it was apparrent from the moment we met him that Brightestmove were the estate agent for us,The service given by Natasha and his team was first class..and we sum up the service as follows,proffesional,hard working,great communicators, warm and friendly , i would recommend their service to any future potential customer whethe buying or selling in the future .... Dean&lesley

GrayToaster18-1 · 4 May 2018

★★★★★ 5/5

Google

My husband and I genuinely couldn’t have asked for a better service from Natasha and the team at Brightest Move Bridgwater. From beginning to end the service has been out of this world. Natasha went above and beyond to ensure our house sale and purchase went as smoothly as possible. I would highly recommend the team at Brightest Move nothing is to much trouble!

Lauren · 27 August 2019

★★★★★ 5/5

Google

Brightest Move provided an excellent letting experience. Staff member Jane demonstrated exceptional professionalism and was highly supportive throughout the process, ensuring a smooth and efficient move-in. I have now been in my new home …

Sandani · 17 October 2025

★★★★★ 5/5

Google

Our experience with dealing with the team from Brightestmove Bridgwater Estate agents has been exceptional, professional, they helped ease the stress that goes with home buying, I would highly recommend

Valerie · 27 November 2025

★★★★★ 5/5

Google

Recently had a rental property with Lacey from Brightestmove. Always available to answer my questions and made the move very easy. Thank you, Lacey, great service!

Remi · 17 January 2025

★★★★★ 5/5

Google

I recently rented a room through Brightestmove and I cannot speak highly enough of the exceptional Services provided by Lacey and Emily.They were extremely helpful and guided me through the entire process.Thanks to their efforts, I found a room that suits my needs perfectly.I highly recommend the Brightestmove to anyone looking for a reliable supportive letting Agency.Thank you, Lacey and Emily for your outstanding help!

K · 23 September 2024

★★★★★ 5/5

Google

Having been a Landlord for many years I am always on the look out for an agent who is pro active and keeps me updated. Emily at the Bridgwater branch was polite and efficient and got the job done in a swift and professional manor An excellent service and I shall certainly use this agent again. I will also be recommending Emily to my contacts who have property to let.PositiveProfessionalism

Susan · 26 August 2021

★★★★★ 5/5

Google

Helpful friendly and approachable staff. Martin provided a fantastic and professional service for the sale of our house. Kept us informed throughout the process and was always at the end of the phone to answer our many questions. Would recommend and definitely use again in the future. Thank you brightest move!

Krysta · 26 August 2023