Every review we hold for the Bridgnorth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI can only comment from a buyer’s perspective.
But I must say I gave the office phone calls, messages left, regarding my purchase.
Never once had any call back on several occasions.
I phoned the bridge north office, as they were the so called progressive sales team.
I had a date I could complete, 2 messages and phone never picked up , no matter what time of the day I phoned them.
Now I will delay my completion. By 2 weeks as I’m also in no rush .
They can explain that to the vendor they are so called acting for.
Steer clear is my true advise to anyone wanting to sell with them .
Ian · 1 May 2023
Agent replied · 31 May 2023
Thank you for your recent Google review. Your feedback is invaluable to us and is very much appreciated.
★★★★★ 5/5
TrustpilotExceptional office
Ironbridge branch , extremely professional , especially Ellie
Basil · 23 October 2025
★★★★★ 5/5
GoogleThank you Andrew Ainge and your team in Bridgnorth, you found me the house that will be my new forever home. The service from start to finish was superb, Andrew listened to all of my requirements and found me the house I was looking for.
I would recommend any one buying a new property to try these guys first and you wont be disappointed, thank you again Andrew.PositiveResponsiveness, Quality, Professionalism, Value
David · 24 August 2022
★★★★★ 5/5
GoogleAnn Skelley, our Property Manager at Nock Deighton, is a true professional. Since she took over our account, she has been absolutely tremendous. During 8 months of conflict with very difficult tenants, Ann demonstrated her dedication, professionalism and knowledge as we finally secured an eviction. This was a tricky process and Ann was very good. I cannot recommend her highly enough. She is a credit to her profession.
Rob · 2 December 2022
★★★★★ 5/5
GoogleI have had the pleasure of working with Nock Deighton re my property for many years now.My property manager is Ann Skelley and she has always been extraordinarily helpful, going the extra mile to supply me with information and making sure I am always happy with the end result. I would be happy to recommend Ann to anyone thinking of entering the letting market, which let's face it, can be somewhat overwhelming.
Wenlock · 31 May 2022
★★★★★ 1/5
TrustpilotReal estate....real pain
In the process of selling my property in Bridgnorth and they have been by a square country mile the worst estate agency I have yet used.Although I told both the office manager,Kim and the branch manager Andrew of my unhappiness with the levels of service I was told basically that I'd achieved my asking price and that these things never run smoothly!!!Their sales progression team, which was one of the deciding factors when choosing them, has been a joke and information, mostly by email, has been terse and uninformative.Calls were often not returned for days.Their services are not cheap and in retrospect I would have used the likes of Purple Bricks if I'd known that I would have to have been so involved.Very poor.
Adrian · 14 December 2020
★★★★★ 5/5
TrustpilotReally supportive and effective
I was shown around my now new home by Nock Deighton Newport. Unlike other experiences I have had with other estate agents, I was not rushed and they answered all my questions. They were always available and contactable. All the staff I spoke to (Sue and Kim) were very supportive. Special thanks to Wendy who calmed me when my stress levels were high and saw the whole process through to completion plus made it as smooth as it could be. Excellent service.
A · 8 December 2020
★★★★★ 5/5
GoogleSylvia Hames from Nock Deighton has been very kind in capturing the exact status of the issues in today's property visit and a very patient listener of the concerns . Sylvia has been very supportive and hoping she would be able to improve the situation at our property very soon. Thanks very much Sylvia for all your support!!
Shiva · 30 August 2023
★★★★★ 5/5
TrustpilotWonderful experience
I’ve been using this incredible agency for quite a while and it’s been a pleasure. I would like to say thank you to Tracey Jones whose professional approach and dedication really shine through. Any issues within the property are promptly resolved. Would wholeheartedly recommend.
Dagmara · 13 June 2024
★★★★★ 5/5
GoogleAnn Skelley has managed my property in Bridgnorth for a number of years. Living abroad, as I do, means that I very much depend on a responsive agent for issues large and small.
Last year a tenant caused serious water damage by leaving a tap running overnight. This required a great deal of legwork with insurers and builders to effect extensive repairs and replacement of fittings. Ann handled things brilliantly from start to finish. I was kept informed of options throughout the process, and was greatly reassured by her professionalism and attention to detail.
This exemplifies Ann's approach, which is thorough, whether the issue is straightforward or complex. Things always get done in a timely manner and with the utmost patience and courtesy.
I can't recommend Ann highly enough!PositiveResponsiveness, Quality, Professionalism, Value
Vietem · 24 August 2020
★★★★★ 5/5
GoogleWe are a tenant of a managed property and our property manager is Ann Skelley.
Ann has been absolutely amazing throughout our tenancy. She always comes back to us promptly, we have never once had to follow up again. When contractors have been called out they have arrived quickly, done an excellent job and left the property in immaculate condition. Ann is very personable and always a pleasure to speak to. If only we could carry her over as property manager to our new property we would! A first class service every time.PositiveResponsiveness, Professionalism
Becki · 24 August 2020
★★★★★ 5/5
GoogleAnn Skelley has been my dedicated Property Manager for a number of years now at Nock Deighton. But I have used Nock Deighton as a property management company since 2001. Both she and they continue to provide an excellent service.
I have always found Ann to be very professional, efficient, helpful in offering advice and information when needed and continues to provide a friendly, customer orientated service. I am always kept informed and updated if any property issues are reported and she always gets the issues resolved.
As I have recently increased my portfolio in the Bridgnorth area, I had no hesitation in appointing Ann and Nock Deighton in managing my property. I have no reservation in recommending Ann to anyone looking to appoint a property management company representative in the local area.
I look forward to continue working together with Ann and Nock Deighton.PositiveProfessionalism
Dawn · 24 August 2020
★★★★★ 5/5
GoogleAlthough we have done lots of research, as first time buyers we still needed a lot of guidance throughout the process of buying our house. I don't normally leave reviews but Andrew and his team went above and beyond to help us and offered first class customer service, especially when compared to other agents we have spoken to (mentioning no names!). My mom was also looking to sell her property at the same time and even though it was not in their area, their advice saved us £1000's. Thought about using an online agent but so glad we didn't. Honest and genuinely care about their customers. Can't recommend enough.
J · 8 June 2020
★★★★★ 5/5
GoogleI purchased a cottage through Nock Deighton’s Bridgnorth Office, 4 yrs ago. I found them to be very friendly and extremely professional and helpful. It made sense to let my property out with these guys and I have not looked back since. Ann is my property Manager who has looked after me and my property over the last few years. As usual, I received excellent service with a good sense of humour. I am now thinking about purchasing another property to rent out through Nock Deighton.
Anita · 8 June 2020
★★★★★ 5/5
GoogleI can not fault the service I have received from Nock Deighton. Ann Skelley is my property manager and she has always been very efficient and helpful in sorting any issue I have had. Highly recommend Nock Deighton. 5 Stars to Ann!
Sophie · 8 June 2021
Agent replied · 8 June 2023
Thankyou Sophie 🙏 …
★★★★★ 5/5
GoogleWe have been renting with Nock Deighton for a year. Ann Skelley has been our property manager throughout this time and we can’t fault the service we receive. For any repairs or issues, we have used the online reporting system which Ann has then very quickly followed up and organised repairs to take place! A very professional and easy to work with letting agents!
Amee · 2 November 2022
★★★★★ 5/5
GoogleWe have been renting with Nock Deighton for a year. Ann Skelley has been our property manager throughout this time and we can’t fault the service we receive. For any repairs or issues, we have used the online reporting system which Ann has then very quickly followed up and organised repairs to take place! A very professional and easy to work with letting agents!
Amee · 29 October 2022
★★★★★ 5/5
TrustpilotEffective letting agency …
As a novice landlord I have appreciated the support and efficiency of Nock Deighton during the time that I rented my property through them. Calls were generally answered quickly and any queries sorted. Lianne in particular was very supportive.
Tim · 9 July 2024
★★★★★ 5/5
GoogleAnn Skelley has been dealing with any issues that arise from my tenants as part of my managed property association with Nock Deignton.
She does a fantastic job for her company her emails are prompt, and the content is I always comprehensive explaining the issue in a precise manner giving problem solutions and options.
She does her job in a very efficient way always in a friendly and helpful way.
She is a credit to her company.
Warren · 8 June 2020
★★★★★ 5/5
GoogleWe rented in Ditton Priors through Nock Deighton and had a great experience with the whole team. Jordan Dunning and Millie Hicks were on the ball and very accomodating during the process of viewing and securing the rental. Then Ann Skelley has always been really responsive and organised when it comes to managing the property along with Dani Gardner. We would definitely rent through them again.
Katherine · 5 July 2022
★★★★★ 5/5
GoogleA superb and dedicated team that were committed to seeing through our house move smoothly. Very responsive. Highly recommend.
Jamie · 26 September 2025
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleRachael went that extra mile to help us secure a rental within a very short period of time which really helped us when our house sale completed unexpectedly quickly. She was very professional and efficient in every aspect of the process. Excellent Service!
Donna · 8 June 2020
Agent replied · 8 June 2023
Thank-you Donna
Very kind
☺️
★★★★★ 1/5
TrustpilotAccepted offer undermined by Nock Deighton
After a successful viewing, my wife and I agreed verbally with the vendors to buy their property. I confirmed the amount with the Nock Deighton sales agent the same day and asked how we should proceed. To my amaizement a phone call from Nock Deighton the following day informed me there had been another offer and the venors had decided to take this offer as the buyer was more proceedable. I informed the sales agent when he called to inform me of the u-turn by the vendors that a verbal offer and acceptance by the vendor was legally binding. He disagreed. Maybe Nock Deighton intervened because I had found more competitive sales fees than Nock Deighton and told them this, who knows? In any event legal advice will be considered as I find the whole process very unprofessional and underhand.
Robert · 24 September 2024
★★★★★ 5/5
TrustpilotMillie and Amber has been so helpful to…
Millie and Amber has been so helpful to me during the entire process of my new apartment. I can highly recommend Noc Deighton they are professionals. They wont let you down. Kudos again to Millie and Amber .Ronald
Ronald · 12 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.