Nock Deighton Bridgnorth reviews

★★★★★ 5/5

Google

After having a bad experience with previous estate agents I got in touch with Will at nock deighton and its safe to say they were amazing. Will kept me informed every step of the way through the house sale and answered all the questions I bombarded him with. The whole team were very friendly and always communicated to a high level. All team members were very professional and I would highly recommend nock deighton to anyone wanting to buy or sell a house.

Emma · 2 April 2026

★★★★★ 5/5

Trustpilot

Highly recommended

I honestly can’t recommend Nock Deighton enough. We had our house up for sale with another estate at first and they were absolutely useless. Nock Deighton communicated every step with us, the marketing of our house was exceptional and we sold extremely quickly for full asking price. Everyone at Nock Deighton who we had contact with was very professional, polite, friendly, approachable and really went the extra mile. Thank you for all your help and support at the Telford branch, especially Olivia who we spoke to regularly, an absolute credit to the company

Alison · 27 August 2026

★★★★★ 5/5

Google

I would like to thank Tracey Jones for her understanding and care whilst and during the work that had to be completed at Rose cottage. Tracey always listened to me and showed empathy also contacted landlord and electrician too. Tracey never made me feel like I was a pest as others have in the past she always spoke politely and completed everything she promised she is a credit to Nick Deighton Jay the electrician from select was very good too polite and punctual. work has been completed and all seems well with electrics now.

Ruth · 26 November 2025

★★★★★ 4/5

Google

We recently moved house and Nock Deighton were our estate agents. I would like to give a big "thank you" to Misha Mackay who was very proactive. She kept everyone in the chain well informed and spent ages communicating with the other agents and solicitors to keep us updated at a time when we were all beginning to despair that exchange would ever happen. She even made herself available to keep us informed when she was out of the office on a course. She is a credit to Nick Deighton. Thank you Misha

Judy · 26 October 2025

★★★★★ 5/5

Google

I rang Nock Deighton this morning and spoke to Tracey Jone regarding utility company wanting to change gas meter. I said to her what they wanted to do. She said she would confirm with the landlord if this was OK. Within less then an hour she had conformation from the landlord and we could proceed. Lovely person to speak to and very quick to get things sort.

Claire · 26 November 2025

★★★★★ 5/5

Google

I recently had reason to report a repair required to Nock Deighton. I spoke with a lady whom I found to be Tracey Jones, and I must say she was most helpful, polite, and knowledgeable. A Contractor was appointed, and the repair was carried out that very same day Many thanks for your efficiency, Tracey, and well done.

Martyn · 26 October 2025

★★★★★ 5/5

Google

I have been dealing with Nock Deighton for many years, they look after one property in the Bridgnorth area so I am not a substantial client. However the standard of service i receive makes other agents in other areas in which i own let properties, look very poor indeed. Ann Skelly is my main point of contact, and she never fails to address advise and deal with whatever problem she encounters. were i to consider buying more property it would be in the Bridgnorth area, just so Ann could look after it for me.In recent times I have been dealing with Tracey Jones who has maintained the standards set by Ann. J P Quinn

Jim · 26 November 2025

★★★★★ 5/5

Google

Tracey Jones has been a real help throughout an ongoing issue with one of our rental flats. She’s taken the lead in managing communication from the block management company, reviewing their reports, cutting through the jargon, and helping us find a clear way forward. Her updates have been timely and easy to follow, and she’s made what could have been a confusing process feel much more manageable. Really appreciated.

Tom · 26 October 2025

★★★★★ 1/5

Google

The company's behavior is extremely unpleasant. While renting a property, they treat you disrespectfully and disregard your opinions. It could be the specific person I'm interacting with, or perhaps their entire team has a condescending attitude, believing they are superior. ADDED: Ugh, can you believe it? Just when I thought I was finally escaping the clutches of this nightmare management company, Nock Deighton had to pull one last despicable move. They actually had the audacity to trash-talk me to my new estate agent, focusing solely on the last couple of months f. I swear, this company has a knack for maintaining its awful reputation no matter where you turn. Sure, you might see some positive Google reviews, but let's be real, only about 30% of us bothered to share our horror stories. And get this, when I dared to speak to the property director about this blatant injustice, she had the nerve to bring up my negative review of their sorry excuse for a company. Can you believe they're taking this personally now? It's like they're incapable of comprehending how terribly they treat their tenants. Disgusting manners, that's what it is. They are prepared to see me and my 2 children homeless who i co-parent. ADDED 14.09.2023 That is a disgraceful response. Id like to know who is in rent arrears? Because if its me and if you are disclosing personal information about me, then its whats called time for courts! So, enlighten me? Also, the access!!! Make appointments when im not at work idiot! Face It, your an awful establishment! Maybe look at another review 3'weeks ago by someone. Luckily, ill be back in Bridgnorth making sure i thank you all for the lovely service of nock cunton , especially the wonderful Penny Edwards/Watson.... shes been amazing!

Carl · 29 September 2023

★★★★★ 5/5

Google

Big thank you to Tracey Jones in Residential Lettings - my tenant reported a fault with his central heating boiler so Tracey very quickly arranged to get it temporarily fixed. She then obtained a quote & arranged for a new boiler to be fitted. My tenant is very happy with the work & time scale taken; all I had to do was authorize things. Thank you Tracey for your efficiency; it makes me appreciate having my property managed by ND.

Kate · 17 March 2025

★★★★★ 5/5

Google

I rent No 5 Wodehouse Cottages and recently had to report an issue with my chimney . I dealt with Tracey Jones who responded promptly and professionally with the query. She kept me fully informed throughout the whole process and went out of …

Kevin · 26 April 2025

★★★★★ 5/5

Google

Excellent attention and service as always. Great to deal with an agent that cares about customer service. My thanks to Tracey Jones for her help resolving my query.

Richard · 26 September 2025

★★★★★ 5/5

Google

I would like to say a big thank you to Nock Deighton for there ongoing support during the process of me buying a home.There patience and understanding was excellent.Any questions I had or and information I need to know, they would communicate immediately and explain everything in detail. I would highly recommend them to buy or sell a house to family and friends. Thank you so much.

Sarah · 26 November 2025

★★★★★ 5/5

Google

As always the service from Nock Deighton is excellent. When things need to be organised they manage the situation well. Tracey is always very helpful.

Mark · 26 August 2025

★★★★★ 5/5

Google

Fantastic service and friendly staff at Nock Deighton. A special mention to Tracey who we found very professional.

Peter · 26 October 2025

★★★★★ 1/5

Google

Poor company to rent from , keep you hanging poor communication no questions answered very disappointed in the services they provide a waste of time and space sorry this is my experience with them went for a viewing was rushed abd they couldn't even answer questions like where do we park car when I told office the response was its not his job to tell you his jobs just to let you in id like to point out this is the Telford branch

Kirk · 26 April 2025

★★★★★ 5/5

Google

Ann Skelley is our Property Manager at Nock Deighton and she has been absolutely fantastic. She keeps us up0dated about any issues and gets them sorted out promptly. If we have any questions she answers them by return and gives us really good advice about new regulations and also about the rental market / rents in general. If you're looking for an agent, I'd definitely recommend that you get in touch with Ann - you really can't do better!

Lorraine · 31 May 2022

★★★★★ 5/5

Trustpilot

Nock Deighton - Excellent sales/lettings agency.

Renting a lovely country property through Nock Deighton for a few years now. Excellent service from all staff, especially Lianne Mkeever who oversees all maintenance and repairs when required. Simple on line form to complete for repairs and Lianne arranges everything very quickly the next day. Excellent landlord as well. I have no hesitation in recommending this agency if you are looking to either purchase or rent a property. All my dealings over the years have been second to none with them.

Peter · 1 August 2024

★★★★★ 5/5

Trustpilot

My journey to moving into the apartment…

My journey to moving into the apartment was very fast following my first contact with Nock Deightons Millie Hicks.She clearly helped myself by pointing out what steps needed to be followed for a speedy move,she understood my personal need for a fast move and did all she could to facilitate this.Nock Deighton have an excellent process and team to help with the stressful time of moving,with understanding and one hundred percent effort.Millie was my point of call and proved to be both Profesional and understanding.An excellent performance,with my move in date met.Thanks.

James · 22 July 2024

★★★★★ 1/5

Trustpilot

Very poor service

Very poor service. I rang to see a property which in the description had a very short lease, at the time I made the appointment I specifically asked how they had come up with the price since the term on the lease was very small. The person who made the appointment said she would ask the valuer (Will) and come back to me. It was great I got to see the property the next day, however no answer or call regarding the valuation. I was up in Bridgnorth that afternoon so popped in the office to try and get an answer to my question. I had already done a search on Land registry and could see the freeholder and leaseholder were different. So, on arrival at the office, I asked what was for sale, was it just the leasehold or freehold as well? Still not able to get an answer, and no answer to my original question regarding the valuation. Again, same answer I’ll get Will to give you a call. At this point I asked if I could get a copy of the lease, since this is the legal document which say how a lease works, without this it’s impossible to make an offer on the property. Finally, the next week I got a call from Will, he said it was the freehold for sale, which I was surprised since the Freehold was held by someone different to the leasehold. Will also advised the freehold would supersede the leasehold so there would be not problem, this is not right and incorrect. The lease outlines the relationship between the freehold and leasehold. I asked Will if he could get me a copy of the lease, and after a dodge of the question he confirmed he had seen the lease and would get me a copy. Then I noticed the website had changed to say Freehold and Leasehold where in the sale. I was under the impression it was the duty of the estate agent to follow the code and check who owns the property prior to sale to protect all parties involved. A simple look at the freehold and leasehold would have highlighted a problem. I spoke with Will on the Friday and said please can he call me late next week with an update even if he didn’t have one. Come Thursday, still no call back, so I called, again the person said they would leave a message for Will to call. Nothing, late on Friday I called again…. Had to leave a message and its no Tuesday and still no call.Seriously, no one had a clue what they were selling, leasehold, leasehold and freehold… plus no one knew that the freehold is held in a different name to the leasehold so a lot more difficult to sell unless you have agreement from both parties. No one had checked the ownership of the property as a simple check shows different owners. Last is the exceptional pour service no calls, back, no info… I can only say you have brought this review on yourself.Would I trust Nock Deighton to sell my property? Not a chance.For reference I saw the property on the 27th June, and its now the 16th July and sill no answer.

Dominic · 16 July 2024

★★★★★ 5/5

Trustpilot

Hannah Tolley was my estate agent for…

Hannah Tolley was my estate agent for my purchase of my new (and first) property. Hannah was excellent throughout the entire process, always reliable, transparent and friendly, not to mention professional. Hannah would keep both me and my partner updated with any new information that came to light and put up with me calling all of the time to pass on information too. I would thoroughly recommend Nock Deighton, Kidderminster to anyone who requires such service. I’d like to thank Charlotte from the same branch as in Hannah’s absence, she showed the same level of professionalism and support with any issues. Thank you again to the Nock Deighton team in Kidderminster!

Sam · 19 June 2024

★★★★★ 5/5

Trustpilot

I used Nock Deighton to sell my first…

I used Nock Deighton to sell my first home, a completely new and daunting process that I felt apprehensive about. However, the team at Nock trivialised every step of the journey from valuation to sale completion through their immaculate and consistent customer service and broad knowledge of the industry. I want to especially thank Olivia Morton for handling the majority of my sales process. She was very accommodating with my requests to view the property, meticulous and informative in providing updates from the buyers and solicitors, and her calm and friendly nature was extremely reassuring during the stressful moments of the process.Olivia truly exemplifies the high standards that Nock Deighton holds themselves to and is a credit to the company.

Aaron · 19 June 2024

★★★★★ 1/5

Trustpilot

Sale Progression? Really??

If I could review twice, I would give a 5 star for the First Stage of Purchase (based on my interaction with Laura in Sales) and a minus 5 star for the Sale Progression (based on my interaction Asheligh).Laura was courteous, professional and replied in good time each of the query without the need for chasing her. She has excellent interpersonal skills and demeanour. It has been a pleasure dealing with Nock Deighton via Laura.Since I was handed over to the so called "Sale Progression" team's Ashleigh, we felt we received unprofessional, unpolite and erratic services bordering on being rude. As a Buyer who is their bread and butter (even though payment comes from the Seller, remember, no Buyer means no Seller) we felt the treatment was disrespectful, slow and requiring constant chasing. Efforts were made by Head of Sale Progression who was friendly, polite and helpful but that did not improve our day to day interactions.Their Freelance agent (Katherine Andrews) who showed us the property was also very off-putting and did the absolute minimum during our viewing.We will not be buying or selling via Nock Deighton unless we see positive changes there.

SA · 24 February 2021

★★★★★ 5/5

Trustpilot

Kidderminster flat sale

We had ND advertise our flat and had a buyer in just a few days. As we had a tenant in situ, the process had its ups and downs, but they were very professional and I would like to mention Charlotte in the Kidderminster branch as she looked after us and she was very professional and went out of her way to keep the sale on track, even getting spare keys cut. I must say we were more than happy with the service and once again many thanks to Charlotte for helping us through.

Ian · 11 April 2024